IMPART Dubai, 2013

1. IMPART, Dubai, 2013
International Scenario
Where are we today?
Fabiola C. Bento, BA, MBE
Quality Manager, ANDROFERT
Andrology & Human Reproduction Clinic - Campinas,
Brazil

2. ANDROFERT
androfert.com.br
Number of ART Cycles Worldwide
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 2
2013 DECEMBER

3. International Committee Monitoring
Assisted Reproductive Technologies
ANDROFERT
androfert.com.br
http://www.icmartivf.org
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 3
2013 DECEMBER

4. 1200000
1000000
800000
600000
400000
200000
0
2000 2002 2003 2004
Total # of
Procedures
ANDROFERT
androfert.com.br
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 4
2013 DECEMBER

5. ANDROFERT
androfert.com.br
3000
2500
2000
1500
1000
500
0
2000 2002 2003 2004
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 5
2013 DECEMBER
Total # of Clinics
Participating Clinics

6. Limitations
• In 2004, seven
countries did not
provide data to
ICMART, when
compared to 2003.
• Only 52 out of 193
countries
internationally
provided
information.
ANDROFERT
androfert.com.br
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 6
2013 DECEMBER

7. Worldwide Shared Concerns
• Effectiveness of treatments offered
• Safety of patients
• Quality of the treatments provided
ANDROFERT
androfert.com.br
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 7
2013 DECEMBER

8. Worldwide Tendency
• Establish guidelines and directives
• Guidelines slowly becoming
mandatory
• Establish Quality Management
System
ANDROFERT
androfert.com.br
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 8
2013 DECEMBER

9. QMS? Why?
To be able to successfully manage the
TOP 3 QUALITY INDICATORS
OF INFERTILITY CARE
Safety
Effectiveness
Patient-Centeredness

10. A QMS
guarantees
• A well-organized workflow
• The good quality of the service provided
• The FOCUS on the PATIENTS’ NEEDS
• CONTINUOUS IMPROVEMENT
ANDROFERT
androfert.com.br
ANDROFERT
ANDROLOGY AND HUMAN REPRODUCTION CLINIC - REFERRAL CENTER FOR MALE REPRODUCTION
FC BENTO, 10
2013 DECEMBER

12. • Know your patients
• Define the processes to meet their expectations
• Define your goals and objectives, so that your
procedures and processes help you achieve them
• Measure your performance and your patients’
satisfaction periodically to detect changes and
new demands

13. • Involve all personnel in continuous
improvement
• Make changes, adjustments, and
improvements based on facts and not on
assumptions
• And, last but not least, satisfy your patients!

14. Thank You
obrigado