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AS6230: Introduction to
Research 8
Qualitative methods and
analysis
Qualitative Research: What is it?
 Understanding the world we live in by answering questions
like:
 How opinions and attitudes are formed?
 How people are affected by the events that go on around them?
 How and why cultures have developed in the way they have?
 What are the differences between groups?
The Reseacher’s Role
“Being There”, “Getting Nosy” and “Looking Over Others’
Shoulders” (Wolcott, 1995)
The Four Main Types
 Phenomenology: describing events, situations,
experiences or concepts.
 Ethnography: studying peoples and cultures
 Grounded theory : developing new theory
 Case study: studying a specific case or set of cases
The Researcher's Role
Being a learner
‘Sucking in’ the atmosphere of the field
Reflecting on your own experiences
The Researcher's Role
the Emic Verses the Etic
Emic (Insider) verses Etic (Outsider) diliemmas
Sampling in Qualitative (and some Mixed)
Research
 Sampling in qualitative research never seeks to generalize
to an entire population; it wants to tell a story from that
population
 There is recognition of bias as the sample is non-random
and often small
 The sample MUST represent some aspect of the
phenomena being studied in the research question
Sampling in Qualitative Research:
focus
 Maximum variation
 Homogenous sample selection
 Extreme case sampling
 Typical case sampling
 Critical case sampling
 Negative case sampling
Sampling in Qualitative/Mixed Research:
Techniques
 Convenience/opportunistic
 Quota (choosing groups and numbers)
 Purposive/criterion-based
 Snowball
 Comprehensive
Your Turn
Positivist/Post-Positivist
Constructivist
Feminist
Ethnic
Marxist
Culture
Mixed
 Select five sampling techniques
 Describe what questions they
could answer for each paradigm
 Describe what types of cases
you could focus on to answer
your question
 Describe the limitations of each
technique
Fieldnotes
Fieldnotes
 Sit alongside other techniques
 Detailed notes and reflections of the field
 Three types
 Descriptive
 Methodological
 Reflexive
 Occur after/before – rather than during
Descriptive Fieldnotes
 Include observations
 Describes the field –
including maps, setting
descriptions, and individuals
Methodological Fieldnotes
 Reflections on methodological
approaches being used
 Notes on any changes to any approach
being used
Reflexive Fieldnotes
 Journaling of own
learning/experiences/
thoughts throughout the process
 May sit within or alongside
descriptive and methodological
notes
 Technically seen as journaling of
experience
Dilemmas
 What dilemmas and issues to research does the practice of
observation bring?
 How can fieldnotes counter these issues and dilemmas?
 What else can the researcher do to ensure that the story
makes sense intrinsically (on an emic level) and extrinsically
(on an etic level)?
Observation
Why Observe?
 To develop a theory
 To prove/disprove a theory
 Making use of an “opportunity” (Wolcott, 1995)
 Provide a thick description to analyse
 Provide an instrument of triangulation (alongside
interviewing and fieldnotes)
What to observe
 Interactions
 Between people
 Between people and settings
 Between people and yourself
 Behaviours
 Reactions
 Routines
 Interactions
 The Context/Setting
 The overt and the covert
How?
 Traditional
 Eyes, pen, and paper
 Technological
 Cameras/Video/ICT
 Combination
 Trad+Post
 Even the post involves
a level of the traditional
To what degree/level
 Four phases of observation
 Scoping
 Descriptive
 Focused
 Selective
 Each involves a different
focus/depth
Phase One: Scoping
 Familisation with the setting
 Setting mapping
 Apparent rules/structures
 General impressions
 Your own reactions
 Any thoughts/hypotheses
 A reflexive tool
 Jottings and diagrams
Phase Two: Descriptive
 Detailed descriptions of settings, interactions, and
behaviours
 Focuses on questions that can be addressed through
observation
- the inquisitive eye
 Uses delimiters and descriptors for current details and
future reference
Phase Three: Focused Observation
 Descriptive observation focusing on specific descriptive
questions:
 Space
 Objects
 Time
 Behaviours
 Individuals
Descriptive Questions
Space Object Act Activity Event Time Actor Goal Feeling
Space
Object
Act
Activity
Event
Time
Actor
Goal
Feeling
From Spradley (1980)
Descriptive Questions
Space Object Act Activity Event Time Actor Goal Feeling
Space
Object
Act
Activity
Event
Time
Actor
Goal
Feeling
Phase Four: Selective Observation
 The focusing down of ‘focus observations’
 Looks at filling in the gaps
 Providing other dimensions to focused observations and the phenomenon
in question
 Focuses on the specifics
 Individual
 Event
 Behaviour
 Context
Observation and Technology
 What are the strengths of involving technology as an
observation tool?
 What ‘new’ dilemmas arise from using technology as an
observation tool?
 Do paper and pen still have a role to play alongside
technology?
 What is this role?
Time to go Observing

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Introduction to Research Methods in the Social Services 08

  • 3. Qualitative Research: What is it?  Understanding the world we live in by answering questions like:  How opinions and attitudes are formed?  How people are affected by the events that go on around them?  How and why cultures have developed in the way they have?  What are the differences between groups?
  • 4. The Reseacher’s Role “Being There”, “Getting Nosy” and “Looking Over Others’ Shoulders” (Wolcott, 1995)
  • 5. The Four Main Types  Phenomenology: describing events, situations, experiences or concepts.  Ethnography: studying peoples and cultures  Grounded theory : developing new theory  Case study: studying a specific case or set of cases
  • 6. The Researcher's Role Being a learner ‘Sucking in’ the atmosphere of the field Reflecting on your own experiences
  • 7. The Researcher's Role the Emic Verses the Etic Emic (Insider) verses Etic (Outsider) diliemmas
  • 8. Sampling in Qualitative (and some Mixed) Research  Sampling in qualitative research never seeks to generalize to an entire population; it wants to tell a story from that population  There is recognition of bias as the sample is non-random and often small  The sample MUST represent some aspect of the phenomena being studied in the research question
  • 9. Sampling in Qualitative Research: focus  Maximum variation  Homogenous sample selection  Extreme case sampling  Typical case sampling  Critical case sampling  Negative case sampling
  • 10. Sampling in Qualitative/Mixed Research: Techniques  Convenience/opportunistic  Quota (choosing groups and numbers)  Purposive/criterion-based  Snowball  Comprehensive
  • 11. Your Turn Positivist/Post-Positivist Constructivist Feminist Ethnic Marxist Culture Mixed  Select five sampling techniques  Describe what questions they could answer for each paradigm  Describe what types of cases you could focus on to answer your question  Describe the limitations of each technique
  • 13. Fieldnotes  Sit alongside other techniques  Detailed notes and reflections of the field  Three types  Descriptive  Methodological  Reflexive  Occur after/before – rather than during
  • 14. Descriptive Fieldnotes  Include observations  Describes the field – including maps, setting descriptions, and individuals
  • 15. Methodological Fieldnotes  Reflections on methodological approaches being used  Notes on any changes to any approach being used
  • 16. Reflexive Fieldnotes  Journaling of own learning/experiences/ thoughts throughout the process  May sit within or alongside descriptive and methodological notes  Technically seen as journaling of experience
  • 17. Dilemmas  What dilemmas and issues to research does the practice of observation bring?  How can fieldnotes counter these issues and dilemmas?  What else can the researcher do to ensure that the story makes sense intrinsically (on an emic level) and extrinsically (on an etic level)?
  • 19. Why Observe?  To develop a theory  To prove/disprove a theory  Making use of an “opportunity” (Wolcott, 1995)  Provide a thick description to analyse  Provide an instrument of triangulation (alongside interviewing and fieldnotes)
  • 20. What to observe  Interactions  Between people  Between people and settings  Between people and yourself  Behaviours  Reactions  Routines  Interactions  The Context/Setting  The overt and the covert
  • 21. How?  Traditional  Eyes, pen, and paper  Technological  Cameras/Video/ICT  Combination  Trad+Post  Even the post involves a level of the traditional
  • 22. To what degree/level  Four phases of observation  Scoping  Descriptive  Focused  Selective  Each involves a different focus/depth
  • 23. Phase One: Scoping  Familisation with the setting  Setting mapping  Apparent rules/structures  General impressions  Your own reactions  Any thoughts/hypotheses  A reflexive tool  Jottings and diagrams
  • 24. Phase Two: Descriptive  Detailed descriptions of settings, interactions, and behaviours  Focuses on questions that can be addressed through observation - the inquisitive eye  Uses delimiters and descriptors for current details and future reference
  • 25.
  • 26. Phase Three: Focused Observation  Descriptive observation focusing on specific descriptive questions:  Space  Objects  Time  Behaviours  Individuals
  • 27. Descriptive Questions Space Object Act Activity Event Time Actor Goal Feeling Space Object Act Activity Event Time Actor Goal Feeling From Spradley (1980)
  • 28. Descriptive Questions Space Object Act Activity Event Time Actor Goal Feeling Space Object Act Activity Event Time Actor Goal Feeling
  • 29. Phase Four: Selective Observation  The focusing down of ‘focus observations’  Looks at filling in the gaps  Providing other dimensions to focused observations and the phenomenon in question  Focuses on the specifics  Individual  Event  Behaviour  Context
  • 30. Observation and Technology  What are the strengths of involving technology as an observation tool?  What ‘new’ dilemmas arise from using technology as an observation tool?  Do paper and pen still have a role to play alongside technology?  What is this role?
  • 31. Time to go Observing