3. Why?
We have access to the biggest pool of digital native talent in
Europe.
• Birmingham is the most youthful major city in Europe*
• Under 25’s account for nearly 40% of our population
• Birmingham’s population will grow to 1.1 million in 2018
and 1.17 million by 2028 – more than twice that of
Manchester
• We have access over 340,000 students and 120,000
graduates and 14,000 international students within an hour’s
drive of the city, drawn from the 15 universities within reach
• More languages are spoken than any other UK city
4. Is that relevant?
• Digital communication skills will become key to building
sustainable businesses It is done best by digital natives
• The young and diverse population of the region are your
future customers
• You have the business savvy, Brum’s young people have the
digital skills
• They are creative, risk takers and have grown up online
5. How digital natives grow your
brand
Authentic, engaging
communication
Build Existing
Customer
Relationships
Create New
Customer
Relationships
Sale
s
6. What to look for in digital
communicators
• Graphic design skills
• Copywriting skills
• Creative thinking
• Pro-active and self-motivated
• Accountability
• Project management skills
• Personal digital reach
7. What you can do
• Take a risk with fresh talent that you can grow
• Understand that these people will make a new type of
contribution
• Talk to local universities about placement schemes and
internships
• Look to youth leadership and entrepreneurship organisations
• Give young talent a license to operate
• Get advisory support with social media, but grow the skills in-
house to grow your brand authentically – Don’t outsource!
Editor's Notes
Digital interaction and communication is efficient and effective
Social media is not a ‘thing’, it’s an extension of everyday communication
Customer service, product awareness, brand awareness, story telling,
The term social media will become obsolete
They communicate naturally and buy in others like them
They have a high reach network
They can be trained in business skills@ process, metrics etc
Risk is a good thing, it works online. The best campaigns are more risky and have higher impact.
Online reputation is easy to manage as it’s transparent. You just need to act transparently – this is a key engagement builder
They are authentic – they grew up online
They are under-employed
They have the graphical and communication skills already
They can be taught how to generate leads and measure success
They know how to reach people online
They will be your employer brand as well as your product or service brand voice – creating talent pipelines
They take more risks
Risk is a good thing, it works online. The best campaigns are more risky and have higher impact.
Online reputation is easy to manage as it’s transparent. You just need to act transparently – this is a key engagement builder