LightningUX 3

•

2 likes•2,319 views

Erin 'Folletto' Casali

A story by @Folletto and @Bru about a team issue that happened in a project during summer 2010, telling how to deal with an opinionated "alpha geek".

G u y
te d
n a
io
in m
p a
O e
e T
h e
T th
&

It was a sunny summer day...

1 Project

8 Developers 3 Designers 4 Consultants

A nice feature on the most important user journey...

“It’s wrong”

(cc) anubisconq

(cc) anubisconq

‣ Did quick usability tests
‣ Presented the suggested alternatives to
the client
‣ Tried to keep the morale up
‣ Tried to isolate the problem code-wise

• We underestimated the problem at ﬁrst,
weeks passed
• We let the argument take the stage
forcing the team to take sides
• No face-to-face talks

What would you
have done?

This is what we did:

The contract ended

And while walking away, he said:

“I’m right”

Happy ending

Huge boost to the morale

BOUNCE RATE
~35% less

CONVERSIONS
~20% more

PRIMARY JOURNEY
50% visitors

Davide ‘Folletto‘ Casali Riccardo Cambiassi
intenseminimalism.com chaosncoffee.com/blog
@folletto @bru
folletto@gmail.com r.cambiassi@gmail.com

LightningUX
LBi, 9 june 2011
http://lightningux.org.uk

More Related Content

Viewers also liked

Design that Fosters Change

Design that Fosters Change

Design that Fosters Change

Erin 'Folletto' Casali

Social Experience Design @ Interaction 13

Social Experience Design @ Interaction 13

Social Experience Design @ Interaction 13

Erin 'Folletto' Casali

DIY UX - Higher Ed

DIY UX - Higher Ed

DIY UX - Higher Ed

The motivational model (competition, excellence, curiosity, affection) is a simple but effective way to frame the social dynamics of brands and can be used to assess and create proper cross-media strategies. This is the updated version of my previous talk on the subject. It was presented at Swipe Summit 2016 (Dublin). Videos: . Nike: https://www.youtube.com/watch?v=2JnYcuRW_qo . GE: https://www.youtube.com/watch?v=M6tAgUcuNN0 . Coca Cola: https://www.youtube.com/watch?v=-A-7H4aOhq0

Social Brand Experience: a model for the sociality of brands

Erin 'Folletto' Casali

UX Deliverables in Practice

UX Deliverables in Practice

UX Deliverables in Practice

Design with Personas: A Lean Approach

Design with Personas: A Lean Approach

Design with Personas: A Lean Approach

Erin 'Folletto' Casali

Video → https://youtu.be/eYZoN_HqARc The TEDx idea worth sharing? Break the ego wall. One of the greatest illusions in our society is about the individual genius. If we break this myth, we find instead how the best ideas are born out of collaborations: with a partner, with a team, with the business, with society as a whole. Why then our culture has this obsession for the individual? The trouble can be easily found in us. More precisely, our ego, and how that conflicts with others' ego. This talk was presented first at TEDxBologna 2016.

Design without Ego — TEDxBologna Talk

Design without Ego — TEDxBologna Talk

Design without Ego — TEDxBologna Talk

Erin 'Folletto' Casali

Introduction to Building Wireframes (with Keynote)

Introduction to Building Wireframes (with Keynote)

Introduction to Building Wireframes (with Keynote)

Erin 'Folletto' Casali

The Six Elements of Focus to Improve Your Craft

The Six Elements of Focus to Improve Your Craft

The Six Elements of Focus to Improve Your Craft

Erin 'Folletto' Casali

This is the updated version of my successful Interaction 14 talk: http://www.slideshare.net/folletto/the-shift-ux-designers-as-business-consultants UX is a broad field and designers are increasingly playing a strategic role in many companies. Be that designer. Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations. This is an incredibly valuable opportunity that we designers can take to step up and contribute to create the great experiences and services they envision, taking our vision, tools and understanding to a different level. But we need to learn the new skills to play at this table, a table that's often speaking a different language with a lot of politics and different stakeholders.

The Shift: UX Designer as Business Consultant (2016)

The Shift: UX Designer as Business Consultant (2016)

The Shift: UX Designer as Business Consultant (2016)

Erin 'Folletto' Casali

Kickstarting Design Thinking

Kickstarting Design Thinking

Kickstarting Design Thinking

Erin 'Folletto' Casali

Viewers also liked (11)

Design that Fosters Change

Design that Fosters Change

Design that Fosters Change

Social Experience Design @ Interaction 13

Social Experience Design @ Interaction 13

Social Experience Design @ Interaction 13

DIY UX - Higher Ed

DIY UX - Higher Ed

DIY UX - Higher Ed

Social Brand Experience: a model for the sociality of brands

UX Deliverables in Practice

UX Deliverables in Practice

UX Deliverables in Practice

Design with Personas: A Lean Approach

Design with Personas: A Lean Approach

Design with Personas: A Lean Approach

Design without Ego — TEDxBologna Talk

Design without Ego — TEDxBologna Talk

Design without Ego — TEDxBologna Talk

Introduction to Building Wireframes (with Keynote)

Introduction to Building Wireframes (with Keynote)

Introduction to Building Wireframes (with Keynote)

The Six Elements of Focus to Improve Your Craft

The Six Elements of Focus to Improve Your Craft

The Six Elements of Focus to Improve Your Craft

The Shift: UX Designer as Business Consultant (2016)

The Shift: UX Designer as Business Consultant (2016)

The Shift: UX Designer as Business Consultant (2016)

Kickstarting Design Thinking

Kickstarting Design Thinking

Kickstarting Design Thinking

Similar to LightningUX 3

ITB2016 best practices are best except when they are not

ITB2016 best practices are best except when they are not

ITB2016 best practices are best except when they are not

Ortus Solutions, Corp

7 Wastes of Software Development

7 Wastes of Software Development

7 Wastes of Software Development

ESUG 2017 Youtube: https://youtu.be/a-C7h63MXb0 First Name: Marcus Last Name: Denker Abstract: This talk takes the the ideas of last years Feedback Loop talk and discusses feedback loops in the Pharo Project. I will discuss the challenges that we face to enable feedback and show some examples of support, both technical and non-technical. Bio: Marcus Denker is a permanent researcher (CR1, with tenure) at INRIA Lille - Nord Europe. Before, he was a postdoc at the PLEIAD lab/DCC University of Chile and the Software Composition Group, University of Bern. His research focuses on reflection and meta-programming for dynamic languages. He is an active participant in the Squeak and Pharo open source communities for many years. Marcus Denker received a PhD in Computer Science from the University of Bern/Switzerland in 2008 and a Dipl.-Inform. (MSc) from the University of Karlsruhe/Germany in 2004. He co-founded 2Denker GmbH in 2009. He is a member of ACM, GI and a board-member of ESUG.

Feedback Loops in Practice

Feedback Loops in Practice

Feedback Loops in Practice

Community antipatterns

Community antipatterns

Community antipatterns

10 things not to do at a Startup

10 things not to do at a Startup

10 things not to do at a Startup

John Coggeshall

Lean and BIM - how 30% savings can be achieved

Lean and BIM - how 30% savings can be achieved

Lean and BIM - how 30% savings can be achieved

Simon Owen FIRP

Embrace Community! Embrace a better life!

Embrace Community! Embrace a better life!

Embrace Community! Embrace a better life!

Designer vs Developer

Designer vs Developer

Designer vs Developer

Findings from UX London

Findings from UX London

Findings from UX London

Optimised output from penny pullan's facilitation skills session at iiba uk c...

Optimised output from penny pullan's facilitation skills session at iiba uk c...

Optimised output from penny pullan's facilitation skills session at iiba uk c...

IIBA UK Chapter

Designer vs Developer (Barcamp Memphis 2009)

Designer vs Developer (Barcamp Memphis 2009)

Designer vs Developer (Barcamp Memphis 2009)

Build the Right Product with Lean UX

Build the Right Product with Lean UX

Build the Right Product with Lean UX

Similar to LightningUX 3 (12)

ITB2016 best practices are best except when they are not

ITB2016 best practices are best except when they are not

ITB2016 best practices are best except when they are not

7 Wastes of Software Development

7 Wastes of Software Development

7 Wastes of Software Development

Feedback Loops in Practice

Feedback Loops in Practice

Feedback Loops in Practice

Community antipatterns

Community antipatterns

Community antipatterns

10 things not to do at a Startup

10 things not to do at a Startup

10 things not to do at a Startup

Lean and BIM - how 30% savings can be achieved

Lean and BIM - how 30% savings can be achieved

Lean and BIM - how 30% savings can be achieved

Embrace Community! Embrace a better life!

Embrace Community! Embrace a better life!

Embrace Community! Embrace a better life!

Designer vs Developer

Designer vs Developer

Designer vs Developer

Findings from UX London

Findings from UX London

Findings from UX London

Optimised output from penny pullan's facilitation skills session at iiba uk c...

Optimised output from penny pullan's facilitation skills session at iiba uk c...

Optimised output from penny pullan's facilitation skills session at iiba uk c...

Designer vs Developer (Barcamp Memphis 2009)

Designer vs Developer (Barcamp Memphis 2009)

Designer vs Developer (Barcamp Memphis 2009)

Build the Right Product with Lean UX

Build the Right Product with Lean UX

Build the Right Product with Lean UX

More from Erin 'Folletto' Casali

Video: http://bit.ly/fol-fdbk Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company. Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse. This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?

Mastering Feedback: You, the Team, the Product

Mastering Feedback: You, the Team, the Product

Mastering Feedback: You, the Team, the Product

Erin 'Folletto' Casali

Working remotely has many benefits but also some obvious and non-obvious challenges. Discussions about remote work also often tend to be generic, however each discipline require its own kind of variations, and design isn’t different. A lot of the tools available to designers are meant to be used in person, but what if we happen to work remotely, or we want to switch a product team to being remote? How to build trust, gather feedback and craft a unified vision? This talk takes inspiration from some of the practices of Automattic’s teams to overcome some of the unique challenges of remote working. These solutions will also be beneficial to any designer who desires to engage with open source projects, as they are by definition remote. This talk was done the first time at WordCamp Brighton 2017.

Design Remote: The Async Advantage

Design Remote: The Async Advantage

Design Remote: The Async Advantage

Erin 'Folletto' Casali

We know about chat bots since 1992 in IRC chats, where they were used to automate activities for a few hundred users at time. Today, through social media and messengers, they can reach about 14% of the world population. We are still at the early stages, and many product teams working all around the globe are rediscovering independently the same foundations. This talk tries to present a simple high level model for designing chat bots, so we can start having a common language and a common approach to discuss and move the conversation forward. Talk done at IxDA Meetup London.

Foundations of Chat Bot Design

Foundations of Chat Bot Design

Foundations of Chat Bot Design

Erin 'Folletto' Casali

Delegating is hard. It's even harder when we keep anchoring ourselves to old ideas of what management is and what skills requires, without realizing how different is the job of a manager. And then, we become managers ourselves. One of the hurdles that every manager has to overcome at some point in their career, often very early, is the ability to delegate and manage this delegation. This talk will look into the various delegation issues, and how we can revise the idea of management in a new light to acquire new tools to succeed. Talk done at WEBdeLDN.

New Managers: Good Intentions, Half Delegation

New Managers: Good Intentions, Half Delegation

New Managers: Good Intentions, Half Delegation

Erin 'Folletto' Casali

Open source spirit is inclusive by definition: we share to benefit everyone as a whole. Inclusion and diversity is thus at the very center of open source, acknowledging it is key to create communities that are able to grow, stand the test of time, and truly support everyone, everywhere in the world. This talks borrows from the direct experience of the two speakers, Davide Casali and Tammie Lister across multiple open source projects: WordPress, BuddyPress, Calypso, Baker Framework, Linux, Mozilla, and more. This talk was prepared for COSCUP Taiwan 2016.

Designing Inclusive Open Source Communities

Designing Inclusive Open Source Communities

Designing Inclusive Open Source Communities

Erin 'Folletto' Casali

The Making of WordPress·com Calypso: A Team Perspective

The Making of WordPress·com Calypso: A Team Perspective

The Making of WordPress·com Calypso: A Team Perspective

Erin 'Folletto' Casali

Distributed companies and organizations are getting more visibility nowadays, but how does it work in practice, day to day, to design while being remote? And what are the differences with intensive design sessions in the same space, with limited time? Which one is better? In this talk you are going to see two examples of teamwork at two extremes of space and time. On one side you will learn how the fully distributed company Automattic, works to build WordPress.com. This collaboration was organized through the lenses of Hyperion, one of the product teams. On the other side, you will discover the story of UX for Good, a non-profit social project. It brought together 10 top designers from across the globe to a 6 days full immersion. Talk done for the first time at UX Lausanne. For more insights: https://developer.wordpress.com/calypso/ http://www.uxforgood.com/

Teamwork at the Extremes: WordPress.com and UX for Good

Teamwork at the Extremes: WordPress.com and UX for Good

Teamwork at the Extremes: WordPress.com and UX for Good

Erin 'Folletto' Casali

In this talk I'll outline how Hyperion, one of the Automattic teams working on WordPress.com, tackled one of the milestones that made the new design and framework Calypso possible. Automattic is a fully distributed company, so you'll get insights on how it works and some principles you can borrow to make your own remote or distributed teams work. This talk was presented at Culturevist (London) and World IA Day (Rome). More about Calypso: https://developer.wordpress.com/calypso/

Distributed Companies: A WordPress.com Team Perspective

Distributed Companies: A WordPress.com Team Perspective

Distributed Companies: A WordPress.com Team Perspective

Erin 'Folletto' Casali

Design Principles for Social Change: UX for Good and Inzovu Curve

Design Principles for Social Change: UX for Good and Inzovu Curve

Design Principles for Social Change: UX for Good and Inzovu Curve

Erin 'Folletto' Casali

The knowledge of craft and processes does little to help in the day-to-day relationship with teams and clients. That's because the actual practical skills are just part of the game: there are competences that go beyond that: soft skills, sensibility, empathy, relational abilities, proactivity, etc. All of these are rarely highlighted or taught, and even less often they are used in specific tasks such as team growth or hiring. The Hybrid Traits is an effective model to frame these additional skills, allowing us to focus on them and embed them in our professional life. It's not easy however, because everything starts from the individual's desire to practice introspection. This is an excerpt from the talk and workshop done at UXHK 2015.

Grow Your Personal Leadership with Your Hybrid Traits

Grow Your Personal Leadership with Your Hybrid Traits

Grow Your Personal Leadership with Your Hybrid Traits

Erin 'Folletto' Casali

The Thought Pump Model for Meditation

The Thought Pump Model for Meditation

The Thought Pump Model for Meditation

Erin 'Folletto' Casali

Gestalt Design Principles for Developers

Gestalt Design Principles for Developers

Gestalt Design Principles for Developers

Erin 'Folletto' Casali

This is the deck of my presentation at Interaction 14. Here's the video: https://vimeo.com/86495316 UX is a broad field and designers are increasingly playing a strategic role in many companies. Be that designer. Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations. This is an incredibly valuable opportunity that we designers can take to step up and contribute to create the great experiences and services they envision, taking our vision, tools and understanding to a different level. But we need to learn the new skills to play at this table, a table that's often speaking a different language with a lot of politics and different stakeholders.

The shift: UX Designers as Business Consultants

The shift: UX Designers as Business Consultants

The shift: UX Designers as Business Consultants

Erin 'Folletto' Casali

The Three Speeds of Effective Collaboration

The Three Speeds of Effective Collaboration

The Three Speeds of Effective Collaboration

Erin 'Folletto' Casali

Social Experience Design @ UX Australia 2013

Social Experience Design @ UX Australia 2013

Social Experience Design @ UX Australia 2013

Erin 'Folletto' Casali

Social Brand Experience: How to Manage a Motivational Brand

Erin 'Folletto' Casali

This is the support deck for an introductory class I made for Junior Designers, Developers, Product and Project Managers to introduce them to the proper way to use wireframes. I did this class already multiple times at General Assembly (London, UK), TechLab (Santa Clara, CA) and internally in my consulting job. It's updated to OmniGraffle 6. Same presentation, with Keynote: http://www.slideshare.net/folletto/introduction-to-building-wireframes-with-keynote

Introduction to Building Wireframes (with OmniGraffle)

Introduction to Building Wireframes (with OmniGraffle)

Introduction to Building Wireframes (with OmniGraffle)

Erin 'Folletto' Casali

Social Usability Workshop @ LIFT13

Social Usability Workshop @ LIFT13

Social Usability Workshop @ LIFT13

Erin 'Folletto' Casali

Relational Motivations and Brands

Relational Motivations and Brands

Relational Motivations and Brands

Erin 'Folletto' Casali

Social Experience Design: one method, two tools, three business tips (2012)

Social Experience Design: one method, two tools, three business tips (2012)

Social Experience Design: one method, two tools, three business tips (2012)

Erin 'Folletto' Casali

More from Erin 'Folletto' Casali (20)

Mastering Feedback: You, the Team, the Product

Mastering Feedback: You, the Team, the Product

Mastering Feedback: You, the Team, the Product

Design Remote: The Async Advantage

Design Remote: The Async Advantage

Design Remote: The Async Advantage

Foundations of Chat Bot Design

Foundations of Chat Bot Design

Foundations of Chat Bot Design

New Managers: Good Intentions, Half Delegation

New Managers: Good Intentions, Half Delegation

New Managers: Good Intentions, Half Delegation

Designing Inclusive Open Source Communities

Designing Inclusive Open Source Communities

Designing Inclusive Open Source Communities

The Making of WordPress·com Calypso: A Team Perspective

The Making of WordPress·com Calypso: A Team Perspective

The Making of WordPress·com Calypso: A Team Perspective

Teamwork at the Extremes: WordPress.com and UX for Good

Teamwork at the Extremes: WordPress.com and UX for Good

Teamwork at the Extremes: WordPress.com and UX for Good

Distributed Companies: A WordPress.com Team Perspective

Distributed Companies: A WordPress.com Team Perspective

Distributed Companies: A WordPress.com Team Perspective

Design Principles for Social Change: UX for Good and Inzovu Curve

Design Principles for Social Change: UX for Good and Inzovu Curve

Design Principles for Social Change: UX for Good and Inzovu Curve

Grow Your Personal Leadership with Your Hybrid Traits

Grow Your Personal Leadership with Your Hybrid Traits

Grow Your Personal Leadership with Your Hybrid Traits

The Thought Pump Model for Meditation

The Thought Pump Model for Meditation

The Thought Pump Model for Meditation

Gestalt Design Principles for Developers

Gestalt Design Principles for Developers

Gestalt Design Principles for Developers

The shift: UX Designers as Business Consultants

The shift: UX Designers as Business Consultants

The shift: UX Designers as Business Consultants

The Three Speeds of Effective Collaboration

The Three Speeds of Effective Collaboration

The Three Speeds of Effective Collaboration

Social Experience Design @ UX Australia 2013

Social Experience Design @ UX Australia 2013

Social Experience Design @ UX Australia 2013

Social Brand Experience: How to Manage a Motivational Brand

Introduction to Building Wireframes (with OmniGraffle)

Introduction to Building Wireframes (with OmniGraffle)

Introduction to Building Wireframes (with OmniGraffle)

Social Usability Workshop @ LIFT13

Social Usability Workshop @ LIFT13

Social Usability Workshop @ LIFT13

Relational Motivations and Brands

Relational Motivations and Brands

Relational Motivations and Brands

Social Experience Design: one method, two tools, three business tips (2012)

Social Experience Design: one method, two tools, three business tips (2012)

Social Experience Design: one method, two tools, three business tips (2012)

Recently uploaded

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Join our latest Connector Corner webinar to discover how UiPath Integration Service revolutionizes API-centric automation in a 'Quote to Cash' process—and how that automation empowers businesses to accelerate revenue generation. A comprehensive demo will explore connecting systems, GenAI, and people, through powerful pre-built connectors designed to speed process cycle times. Speakers: James Dickson, Senior Software Engineer Charlie Greenberg, Host, Product Marketing Manager

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

The Good, the Bad and the Governed - Why is governance a dirty word? David O'Neill, Chief Operating Officer - APIContext Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the deployment of external web forms using Jotform for Bonterra Impact Management. This solution can be customized to your organization’s needs and deployed to support the common use cases below: - Intake and consent - Assessments - Surveys - Applications - Program registration Interested in deploying web form automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Jeffrey Haguewood

CNIC Information System with Pakdata Cf In Pakistan

CNIC Information System with Pakdata Cf In Pakistan

CNIC Information System with Pakdata Cf In Pakistan

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

johnbeverley2021

Angeliki Cooney has spent over twenty years at the forefront of the life sciences industry, working out of Wynantskill, NY. She is highly regarded for her dedication to advancing the development and accessibility of innovative treatments for chronic diseases, rare disorders, and cancer. Her professional journey has centered on strategic consulting for biopharmaceutical companies, facilitating digital transformation, enhancing omnichannel engagement, and refining strategic commercial practices. Angeliki's innovative contributions include pioneering several software-as-a-service (SaaS) products for the life sciences sector, earning her three patents. As the Senior Vice President of Life Sciences at Avenga, Angeliki orchestrated the firm's strategic entry into the U.S. market. Avenga, a renowned digital engineering and consulting firm, partners with significant entities in the pharmaceutical and biotechnology fields. Her leadership was instrumental in expanding Avenga's client base and establishing its presence in the competitive U.S. market.

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Angeliki Cooney

Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Khushali Kathiriya

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Remote DBA Services

Keynote 2: APIs in 2030: The Risk of Technological Sleepwalk Paolo Malinverno, Growth Advisor - The Business of Technology Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

In this keynote, Asanka Abeysinghe, CTO,WSO2 will explore the shift towards platformless technology ecosystems and their importance in driving digital adaptability and innovation. We will discuss strategies for leveraging decentralized architectures and integrating diverse technologies, with a focus on building resilient, flexible, and future-ready IT infrastructures. We will also highlight WSO2's roadmap, emphasizing our commitment to supporting this transformative journey with our evolving product suite.

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Discover the innovative features and strategic vision that keep WSO2 an industry leader. Explore the exciting 2024 roadmap of WSO2 API management, showcasing innovations, unified APIM/APK control plane, natural language API interaction, and cloud native agility. Discover how open source solutions, microservices architecture, and cloud native technologies unlock seamless API management in today's dynamic landscapes. Leave with a clear blueprint to revolutionize your API journey and achieve industry success!

WSO2's API Vision: Unifying Control, Empowering Developers

WSO2's API Vision: Unifying Control, Empowering Developers

WSO2's API Vision: Unifying Control, Empowering Developers

Retrieval augmented generation (RAG) is the most popular style of large language model application to emerge from 2023. The most basic style of RAG works by vectorizing your data and injecting it into a vector database like Milvus for retrieval to augment the text output generated by an LLM. This is just the beginning. One of the ways that we can extend RAG, and extend AI, is through multilingual use cases. Typical RAG is done in English using embedding models that are trained in English. In this talk, we’ll explore how RAG could work in languages other than English. We’ll explore French, Chinese, and Polish.

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

rafiqahmad00786416

Tracing the root cause of a performance issue requires a lot of patience, experience, and focus. It’s so hard that we sometimes attempt to guess by trying out tentative fixes, but that usually results in frustration, messy code, and a considerable waste of time and money. This talk explains how to correctly zoom in on a performance bottleneck using three levels of profiling: distributed tracing, metrics, and method profiling. After we learn to read the JVM profiler output as a flame graph, we explore a series of bottlenecks typical for backend systems, like connection/thread pool starvation, invisible aspects, blocking code, hot CPU methods, lock contention, and Virtual Thread pinning, and we learn to trace them even if they occur in library code you are not familiar with. Attend this talk and prepare for the performance issues that will eventually hit any successful system. About authorWith two decades of experience, Victor is a Java Champion working as a trainer for top companies in Europe. Five thousands developers in 120 companies attended his workshops, so he gets to debate every week the challenges that various projects struggle with. In return, Victor summarizes key points from these workshops in conference talks and online meetups for the European Software Crafters, the world’s largest developer community around architecture, refactoring, and testing. Discover how Victor can help you on victorrentea.ro : company training catalog, consultancy and YouTube playlists.

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

The value of a flexible API Management solution for Open Banking Steve Melan, Manager for IT Innovation and Architecture - State's and Saving's Bank of Luxembourg Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

Dubai, known for its towering skyscrapers, luxurious lifestyle, and relentless pursuit of innovation, often finds itself in the global spotlight. However, amidst the glitz and glamour, the emirate faces its own set of challenges, including the occasional threat of flooding. In recent years, Dubai has experienced sporadic but significant floods, disrupting normalcy and posing unique challenges to its infrastructure. Among the critical nodes in this bustling metropolis is the Dubai International Airport, a vital hub connecting the world. This article delves into the intersection of Dubai flood events and the resilience demonstrated by the Dubai International Airport in the face of such challenges.

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

Nanddeep Nachan

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Juan lago vázquez

Recently uploaded (20)

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

Connector Corner: Accelerate revenue generation using UiPath API-centric busi...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

CNIC Information System with Pakdata Cf In Pakistan

CNIC Information System with Pakdata Cf In Pakistan

CNIC Information System with Pakdata Cf In Pakistan

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

WSO2's API Vision: Unifying Control, Empowering Developers

WSO2's API Vision: Unifying Control, Empowering Developers

WSO2's API Vision: Unifying Control, Empowering Developers

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

LightningUX 3

1. G u y te d n a io in m p a O e e T h e T th &

2. It was a sunny summer day...

3. 1 Project 8 Developers 3 Designers 4 Consultants

4. A nice feature on the most important user journey...

5. “It’s wrong”

6. (cc) anubisconq

7. (cc) anubisconq

8. ‣ Did quick usability tests ‣ Presented the suggested alternatives to the client ‣ Tried to keep the morale up ‣ Tried to isolate the problem code-wise

9. • We underestimated the problem at ﬁrst, weeks passed • We let the argument take the stage forcing the team to take sides • No face-to-face talks

10. What would you have done?

11. This is what we did:

12. The contract ended

13. And while walking away, he said:

14. “I’m right”

15. Happy ending

16. Huge boost to the morale

17. BOUNCE RATE ~35% less CONVERSIONS ~20% more PRIMARY JOURNEY 50% visitors

18. Davide ‘Folletto‘ Casali Riccardo Cambiassi intenseminimalism.com chaosncoffee.com/blog @folletto @bru folletto@gmail.com r.cambiassi@gmail.com LightningUX LBi, 9 june 2011 http://lightningux.org.uk