World Heutagogy Day Curated Conversation on how we can get better healthcare information. We think it is about People, Context, Meaning making and Process. But how do we get there?

1. Heutagogy, Healthcare & Meaning Making
World Heutagogy Day 2017
#wHday17
The Monastery Manchester

2. Heutagogy, Healthcare & Meaning Making
A Curated Conversation
on
Healthcare
Information

3. People – understanding, wellbeing, trust & mistrust,
hearts & minds;
Gareth Presch, Nigel Ecclesfield, Ray Hanks, Philippe
Grainger, Amir Hannan
Context – Coherence & Shaping;
David Dickinson, Fred Garnett
Meaning-Making – Relevance & Literacy;
Simon Grant, Ruth E. Perry, Razvan Necula
Process – change, access, need;
Stewart Hase, Linda Vernon, Lucia Filmon
Curated Conversation – All Participants

4. Discussion Wordle #wHday17

5. Our Wordle Reveals; It’s all about using healthcare
information to improve peoples health. Key factors;
People – understanding, wellbeing, trust & mistrust,
hearts & minds; Gareth Presch
Context – Coherence & Shaping; David Dickinson
Meaning-Making – Relevance & Literacy;
Fred Garnett
Process – change, access, need; Linda Vernon
Live Discussion 26th September 2017 11.00 BST
#Tweetup 26th September 2017 15.00 BST
Curated Conversation – Live Discussion

6. World Heutagogy Day 2017

7. Curated Conversation 2017 Question
We wish people to be more actively
engaged in their own healthcare.
In what ways can we help people make
greater meaning from healthcare
information for their own wellbeing?
Our Question (by David Dickinson)

8. People & Community

9. To help people we must understand their need
information flows in our modern society.
People's Health information must be easily
accessible to ensure people get quality of life
outcomes for their health. ​
Health education and understanding at an early
age will support people making an informed
choice about their health.
Gareth Presch – #WHIS

10. Well-Being and Meaning…
Enabling individuals and groups to make
sense of their current situations, to recognise
barriers to health and well-being.
To identify personal and collaborative
actions helping to create communities where
health and well-being emerge from mutuality
as the result of the intertwining of the crafts
of learning and teaching.
Nigel Ecclesfield – LGC

11. If 'information' drives conversations about
health, we misrepresent possibilities for change,
health, or healing.
Let's structure a greater humanity and
specificity into how we think about help, being
helpful, and helpfulness. Not just information
distribution, or a service-repair-replace-recycle
industry.
More meaningful communities, spaces, stories
- caring meaningfully for ourselves and others.
Anthony McCann – Garoicht

12. I used to learn from information that
someone else thought would be useful to
me.
Now I have learned to mistrust it. Nearly all
of it.
My instincts tell me what I think I need to
know. But how and where to find it?
Ray Hanks – CIBS

13. #Empowerlution.
People want to live fulfilling and meaningful
lives that help to exceed their potential and
improve their quality of life too.
Living longer is no longer enough. Responsible
sharing of electronic health records with
patients, carers and staff in the community
enables new conversations with greater
understanding and Trust.
Amir Hannan GP – Haughton

14. What is 'healthcare' - physical and mental
health?
Given we are in a context that includes
people's views and attitudes, what they say
and do, should healthcare include how we
treat each other?
What comes out of our hearts and minds
impacts on everything and everybody
Philippe Granger Rushey Green TimeBank

15. Contexts

16. Healthcare guidance is frequently isolated
from other factors influencing Sense of
Coherence and the meaning-making
necessary for wellbeing.
If we are serious about people taking
ownership of their healthcare journeys, we
should recognise the necessity to integrate
relevant healthcare information into the
whole-life contexts they manage
David Dickinson – Unlike Minds

17. The meanings we make from the
information around us shapes how we
engage with the world.
How we interpret healthcare information
aligns with how we've been educated.
Do we accept, interpret, negotiate, ignore
or utilise usefully such information?
First we shape our contexts then our
contexts shape us
Fred Garnett - LKL

18. Meaning Making

19. *Existing healthcare information is but a
fraction of what is relevant to meaning and
wellbeing in people's lives
* Belonging and relationships are central
to people's wellbeing
* What information relates to meaning,
and to bringing us together?
* How can technology focus on that?
Simon Grant - WHIS

20. Health literacy is a continuum, impacted by
many factors such as;
educational level, language skills, access, and
outdated school health curricula.
These factors present formidable challenges
to health information utilization.
To help people derive greater meaning from
health information we must meet people
where they are along this continuum.
Ruth E. Perry M.D. USA

21. A medical professional offering help, acts
as a translator or interpreter of the
healthcare information the patient needs.
Reformulating specialised language and
knowledge into the patient's own context
of meaning, allowing for a co-creation
process from which she can choose,
responsibly, her own way to a better health
Razvan Necula - Bucharest

22. One of the extraordinary opportunities of
living in the world is the easy availability of
vast amounts of information.
The question is how to navigate within this
wilderness — how to detect the relevant and
beneficial signal within the noise? We cannot
answer this question solely by using our brains
and minds.
The signal becomes manifest when the
powers of the heart as a perceptual, creative,
emotional and spiritual capacity are
simultaneously engaged…
Julian Gresser – Big Heart Intel

23. Process

24. Changing health care behaviour is complex. Just
telling people to change doesn’t counter
habituation, dopamine rewards, cognitive bias,
secondary gain and myriad other internal
psychological forces.
Many methods used in health education are
didactic, a simple solution that is limited. We
need heutagogical methods to effectively
change behaviour to enable learning.
Stewart Hase – Australia

25. In an age where information is plentiful and
knowledge is attainable our role in healthcare
is to empower individuals to use their innate
wisdom to;
Access, process and utilise healthcare
resources that reflect their individual needs and
motivations, and have meaning within the
context of their view of the world
Linda Vernon – Blackpool

26. In an epoch dominated by information
overload, commercial content presented as
scientific-information and health knowledge a
preserve of trained professionals
People must be encouraged to use search and
selection of information, critical thinking and
problem solving to get the knowledge needed
to ensure their good health and wellbeing
Lucia Filmon – Romania

27. Recommendations

28. People – need to “Trust in myself”
they also need trusted intermediaries health navigators
Context; Community hubs as health participation centres
We need to surface and share existing ‘best practice’
but then lets act locally (e.g. with City Mayors)
Meaning-Making patients “frame relevance for their
lives” & make sense of health information
Process – we need a co-creation process for health
information, management & action
Perhaps in “learning communities for health”
Curated Conversation – Conclusions

29. Community Development Model of Learning
Attractor Stage;
Open, welcoming Locations, Learners follow interests
Self-supporting “learning community”
Engagement Stage;
Timely Interventions, Goal Articulation, Discussion
Counselling and Courses
Needs “Trusted Intermediaries” trust through empathy
not from status
e.g. Learning Communities for Health

30. Resources

31. World Heutagogy Day 2017
Resources
What is Heutagogy?
From Andragogy to Heutagogy
Heutagogy Community of Practice Blog
Heutagogy & Lifelong Learning
PAH Continuum
Bibblio
Heutagogical Practices (academic paper)
Creativity in Learning (workshop resource)
World Heutagogy Day 2017 #myheutagogy Facebook Group
World Heutagogy Day 2017 blog
World Heutagogy Day 2017 Twitter #wHday17

32. Heutagogy, Healthcare & Meaning Making
Work in Progress update
Contributions from;
Ruth Perry, Simon Grant, Gareth Presh, Linda Vernon, Amir
Hanna; World Health Innovation Summit
David Dickinson, Fred Garnett; Unlike Minds
Ray Hanks; CBIS Manchester
Philippe Granger; Rushey Green TimeBank
Nigel Ecclesfield; LGC
Stewart Hase Australia
Lucia Filmon, Razvan Necula; Romania

33. Heutagogy, Healthcare & Meaning Making
Work in Progress until September 26th
More on;
Heutagogy
World Health Innovation Summit
What is World Heutagogy Day?
Facebook Group
Blog