1. The Context for mobile learning
With the economic downturn across the world, Government and
funding and research agencies with a remit for education and
technology have been reviewing and updating their forecasts for the
period 2011 to 2015, both to take account of developments in
mobile technology in the contexts of teaching and learning and
some are exploring the potential impact of economies that might be
achieved by moving the focus of provision of technology within
institutions from the provision of devices for users to services and
infrastructure and the interface between users own devices and the
institution. Such a shift in the use of technology throws into relief
the tensions explored by the authors and others such as Salisbury
and Jephcote (2008): in national and institutional policies that were
not developed to take account of the needs interests and
capabilities of practitioners, learners and other stakeholders such
as communities and employers in framing and delivering responses
to rapidly changing circumstances e.g. those occasioned by
reductions in funding for education from both public and private
sources.
Current research and commentary on mobile learning has tended to
foreground user activity by learners and practitioners and some
institutional issues within the locus of control of individual providers.
Taking into account the two papers published in the latest issue of
ALT-J (Volume 18 No: 2 ) the authors of this poster are attempting
to explore the nature of strategic responses open to provider
institutions in post-compulsory education over the next five years
and the possibilities of developing collaborative networks of
institutions to respond more appropriately to the wide-ranging
needs of communities at local, regional, national and international
levels, in the context of globalisation and environmental concerns.
Economic
issues
Globalisation of
employment
Funding of post-
compulsory
education
Governance
Political
Directives
Funding
Employer
Direction
Learners as
consumers
Technology Affordances
Capability/
Power/Ubiquity/
Pervasiveness
Sustainability
Finance â e.g.
Reducing costs
Environmental
Quality
Assurance
Ownership
Nature of
delivery â face to
face or distance, direct
delivery or franchised?
Institutional
Issues
Provision Access
Curriculum
Priorities
Control/
Autonomy
Quality Equity
Learners Agency
Choice Control
Practitioners Control
Professionalism
(Ethics)
Technology-
influenced
practice
âStakeholdersâ Government
âEmploymentâ
Much of this work is still framed in the context of individual institutions who are providers with
an organisationally distinctive offer in terms of curriculum and a methodology based on fixed
locations using the classroom as the primary mode of delivery. The fixity of these approaches
can be seen in the architecture and services of the new buildings being developed for schools,
colleges and higher education providers, which is dominated by the traditional classroom
model, even when this is e-enabled. Indeed, as Stephen Heppel observed at a recent
conference, âthe floor plans of new schools can be seen as having a the same look as the cells
of the room occupancy spreadsheets used as the basis for calculating funding for new build
across the education system.â This approach to delivery does not seem to be able to engage
with developments where the momentum in terms of technology is away from fixing learning
and activity in time, space and between tightly defined groups of participants and towards
Sharplesâ (2007) definition of learning for the mobile age â âThe processes of coming to know
through conversations across multiple contexts amongst people and personal interactive
technologies.â
A key aspect to our work has been our involvement in the Learner Generated Contexts Group,
which is exploring ways in which learning can become more learner-centric and community
oriented, by engaging practitioners and provider institutions in facilitating learning e.g. through
scaffolding, (the Open Context Model of Learning) rather than in the transmission of knowledge.
In the context of much recent education policy there is a strong focus on centrally determined
curriculum content and practice by teachers, which has been perceived as not only an imposition
in terms of narrowing the focus of learning outcomes and, as a result of political and economic
developments, but also an irrelevance as each policy initiative is succeeded before it is fully
implemented. There are many recent examples of rapid changes in both policy and perspective
from Government. Through these many policy changes, teachers and others in post-compulsory
education are confronted with the tension between adherence to the rapidly varying policy
initiatives with a risk that these become rapidly outdated by the more recent requirements, and
their professional need to work in the best interests of their learners.
Jephcote and Salisburyâs (2008) work in Wales suggests that in a rapidly changing educational
environment, teachers will tend to resolve this tension by stating that they are responding to the
needs of learners and adopting an ethical stance in support of this judgement. This is not to imply
that there are not contradictions in such a stance and the arguments for learners needs may be,
for some, a rationale for continuing methods of teaching and other forms of support that do not
enhance learner autonomy or engage learners with their learning. The parallels between the
effects of these policy changes and those of the rapidly changing technology for learning result in
the intertwining of the policy and technology requirements in the eyes of practitioners, and we
are aware of many instances where technology requirements have been used to reinforce policy
directives and vice versa.
These tensions are also reflected at an organisational
level where the tension is between meeting the
demands of both the latest funding and quality
requirements (including Key Performance Indicator's
(KPIs)) and loyalty to learners and staff and
communities.. Elsewhere, Ecclesfield and Garnett (2009)
we have tried to explore the tensions between targets
as seen by policy makers and their consequences as
seen by practitioners. Through our âpolicy forestâ
activity with different groups we are trying to
demonstrate how the contradictions that are emerging
between high level policy, concerned with economic
issues, and practitioner views, concerned with learnersâ
needs, can be addressed through organisational
developments that take much greater account of the
possibilities provided by technology for collaboration
and networking, both within and across institutions.
This work is an iterative activity, which can be accessed
at the link given below.)
Despite learner voice and other initiatives to gather learner
views, the principal accountabilities of organisation have
become the delivery of policies that are operated through
complex and, increasingly demanding, funding regimes and Key
Performance Indicators. This is a situation that is not unique to
the UK and the authors would welcome engagement with those
working in other countries to refine and develop the analysis
presented here.
From this perspective, accountability to learners, communities
and employers can be satisfied through audit processes that
feature consumer views.
In the context of higher education, widening participation is
seen, in current policy, as focussing on the needs of employers
although there is increasing evidence that policy based on these
views provides an, at best, incomplete picture of the skills,
knowledge and labour needs of the economy both in local,
national, regional( in the international sense) and global
concerns. The 2009 Select Committee report on the
implementation of the Leitch recommendations and European
labour needs analyses from CEDEFOP provide evidence of a
much more complex picture than that set out in recent policy.
There are few strong examples of work directly
engaging with learners to develop policy and strategy.
Stiles(2008) work at Staffordshire University, using the
Values Exchange tool, is a potentially fruitful initiative
to explore the views of learners and consequently
engage them in day to day organisational issues as well
as getting them to explore the basis of their views.
Institutional challenges of learner technology
The challenges presented by the use of learner technology have been well
rehearsed and include;
Potential of the technology to breach provider system security and the
need to provide complex protection for individuals and the
administration of the organisation to protect personal data and maintain
the integrity of assessment Wilson et al (2008);
Disruption of current teaching and learning protocols in terms of the
nature of the relationship between teachers and learners Mentis (2008);
Potential for disruption through the inappropriate use of personal
technology in classrooms, Holden Azok and Rada (2008);
Threats to the role of teachers and change in the value accorded to
teaching and facilitating skills Masterman L and Manton L (2007) and
Challenges in managing and administering a dispersing constituency of
learners and possibly staff cf Mentis (2008).
It is interesting to note that these challenges are precisely those articulated as
being barriers to effective collaboration and partnership between providers as
well as with their constituents.
Essentially these identify the administrative challenges that technologies create
rather than the learning opportunities offered.
Those writing on the organisational challenges facing providers note that, particularly
for higher education, the impact of educational technology is frequently studied in the
classroom context, or theorised in terms of a revised pedagogy, or it is studied from
the point of view of managers. As McPherson and Whitworth (2008) note, âHowever,
with only very few exceptions, critical studies of e-learning have yet to attempt a
theoretical synthesis between these perspectives.â p418. This means, from this
perspective, considering the organisation both from a macro (policy responsive) view
and from the point of view of all the potential stakeholders including learners,
teachers, communities, other providers as well as employers and citizens (including
politicians and policy makers) ibid p418 See also Traxler (2010)
Institutional Learning
We have argued in previous work Ecclesfield and Garnett 2006 and Garnett and Ecclesfield 2008 that organisations making effective use of technology
across the full range of their activities are able to become âadaptiveâ i.e. capable of collaboration and enabling pro-active responses to âturbulent
timesâ (McPherson and Whitworth) including the ability to influence national policy. In summary, âadaptive organisations working across collaborative
networksâ require the synthesis of the following elements;
Responding to and modifying system outcomes seen in terms of public value (providing value to all stakeholders) as well as meeting targets for
individual organisations (Ecclesfield and Garnett 2006)
Outcomes described as services with value to learners, users and the wider public
Transparency of conception, delivery and review of strategy with all those likely to affected by its provisions
Trust developed from this transparency leading to the development of means to conceive of and develop high quality service provision
Networks that engage learners, practitioners, managers and other key stakeholders in negotiated valued activities and relationships
Technology available to engage, support and sustain collaboration
Adaptive organisations, in this analysis, embed learning in each aspect of their operations and this enables the development of more public-facing
activities such as the âinnovation networksâ described by Hargreaves (2003), which promote lateral knowledge transfer and learning for both
organisations and individuals working within them.
Learning at an organisational level can then link
together what McPherson and Whitworth describe as
the macro and micro levels (ibid p418) by making
learning an explicit and collaborative activity that
validates the process of developing responses to
external requirements as well as setting out policy
directions and activity for internal purposes.
Participants in such processes are both empowered by
their participation in learning and have a shared
ownership/stake in strategy and in its implementation
and review. If engagement in learning is motivating
then those organisations that provide opportunities for
learning are likely to be those that are best able to
initiate and sustain learner and staff support for its
public strategy commitments through their
concomitant participation in strategy development and
review.
Community
participation/
involvement??
Cochrane (2010), suggests
that âKeys to m-learning
sustainability are the
development of an institutional
cultural and strategy shift that
supports and facilitates a
lecturer ontological shift from
pedagogy to heutagogy, and
scaffolding student
reconceptualisations of
learning from prior teacher-
directed experiencesâ p146
Traxlerâs (2010) reflection sees these
tensions from a perspective that is,
perhaps, less optimistic â âWe used to
make a distinction between formal
learning activities in our universities on
our equipment and self-motivated
learning not on our equipment. We had a
duty to regulate the former and had no
mandate to regulate the latter.â p157
In our recent work we have been exploring how personal
technology and its use in education can be used to engage with
learners rather than just communicate to them as consumers; i.e.
not just to transmit information and carry out surveys. In doing this
we will then explore what this means for practitioners and provider
organisations and how the nature and purpose of the organisation
may develop in such a context. In short, we seek to explore how
institutions might learn from engagement with learners, their wider
community and other institutions in the collaborative space opened
up by mobile and social networking technologies as is being
explored by Salmon, Sharples and others working in this area.
The picture emerging from the JISC programme âe-learning for learnersâ (e4L),
i.e. âlearner experiences of e-learningâ and âEffective Practice in a Digital Ageâ
JISC (2009), shows that, for learners in higher education, their experiences and
use of technology are very similar to that described in other sectors; showing
that learners are confident in their use of mobile, and other, technologies
although this may not necessarily be translated into current notions of digital
literacy or in participation in communities self-consciously engaged in learning.
What is becoming clear from this and the growing literature on the use of
mobile technologies by learners, evident in the recent special issue of ALT-J
(2009), is the challenge this presents to current provision in terms of both offer
and content. For learners, along with the conventional choices based on what
was to be learnt, and where, can now be added the choice of how to learn.
Taking full advantage of the affordances of the technology now offers
opportunities to learn with not just one but a number of institutions, to work
with a several teachers, and to personally select a peer group of co-learners.
Proposals and
challenges
Currently educational value is assessed externally in a process that is essentially managerial and which is
then audited for consistency to historically acceptable/recognised learning processes and outcomes. We
argue that mobile technologies provide a range of new affordances that potentially empower the learner
beyond the classroom, make greater demands on the professionalism of teachers and require more
flexible modes of assessing learning by educational managers who act as âfiltersâ at key points within the
education system. The only element missing in making this work is trust. Policy makers in the UK donât
trust educational professionals, but as we have demonstrated elsewhere, a Public Value driven process of
determining the value and effectiveness of learning relies on trust. Policy makers have to adjust their
educational policies so that;
a) teachers are free to negotiate learning outcomes with their learners
b) learners will trust their teacherâs ability to judge how the assessment process will value their work.
c) teachers need to be able to trust that the education system will support their professional judgement
that learning has taken place.
This has been recognised in the recent discussions at the first Learning and Technology World Forum â
January 2009, where agencies such the OECD are making explicit the need to reform assessment to move
away from conventional models of high stakes examination which are not appropriate to assess the skills
and experiences of learners and teachers working in rapidly changing environments.
What can mobile technologies, with their âPockets of Potentialâ Shuler (2009) bring to
this attempt to repurpose organisational structures? Sharples has identified how mobile
learning, being learner-centric, can both complement and conflict with formal learning.
But du Boulay and Luckin have identified how an institutional focus on KPI's can
constrain the development of e-learning to a limited deployment only within the
teachers âlocus of controlâ Reveel (2008). Sharples posits that mobile technologies
bring the characteristics of informal learning with the learner and Rheingold has
identified how mobiles provide self-organising capacities Saveri, Rheingold and Vian
(2005). Whilst these factors challenge current institutional behaviours, an âArchitecture
of Participationâ (Garnett and Ecclesfield 2008) could make these characteristics of
mobile technologies integrative and supportive drivers rather than disruptive ones. We
would add that adaptive organisations as characterised in this paper and our other
work, are more able to engage with and learn from disruption.
Sharples argues that mobile learning takes place
through a technology layer, where acquisition takes
place, and a semiotic layer where meaning is allocated.
This is then offered up for valuation by the education
system in which it occurs. In some respects this aligns
with Luckin's âfiltersâ where learning is âdesignedâ, in
her Ecology of Resources Luckin (2008). Whitworth
(2009) argues that these filters correspond to the
âcognitive schemasâ of Habermas, where the meanings
of the system are allocated, and he argues that
teachers of ICT Literacy need to engage with them to
improve education. Luckin has recently taken this
further and argues that learning literacy is precisely the
ability to understand the constraints created by the
filters in an educational ecology of resources. This is
exactly the place within the system where Sharples
argues that mobile learning creates the opportunities
for meaning to be created.
So there is a space within the educational process where various theorists
argue that the value of learning is aggregated and interpreted, described
variously as a semiotic or a filter or a cognitive process. We would argues
that this is the point at which the system has the power to allocate
educational values to learning processes and that educational policy,
through a dynamic engagement with learning professionals and learners,
needs to be ready negotiate what those values are. The educational
system itself needs to be as andragogic as the learning process.
So, mobile technologies enable learnersâ interests and activities beyond the classroom to
inform their learning within the classroom. A mobile Architecture of Participation would
enable the value and meaning of such extra-institutional learning to be agreed, valued and
assessed, thus simultaneously meeting the interests of the learner, the teacher and the
institution by negotiating what value is to be ascribed to negotiated learning experiences both
within and beyond the classroom. The potential of technology to support and sustain this
wider vision of assessment and accreditation has most recently been explored by Cochrane
(2010) and others â see the authorsâ blogs
Community(ies)
References and Resources
Becta. 2008a. The potential of ICT to engage NEETs. Becta â link at http://partners.becta.org.uk/index.php?section=rh&catcode=_re_vi_hi_03&rid=15547 - link operative on 3rd September 2010
Becta 2008b. Survey of FE learners and e-Learning. Becta â link at http://partners.becta.org.uk/index.php?section=rh&catcode=_re_rp_02_a&rid=14749 - link operative on 3rd September 2010
Cochrane T. 2010 Exploring mobile learning success factors, ALT-J Research in Learning Technology, Vol 18, No. 2: 133-148
Ecclesfield N. and Garnett F., 2006. E-Learning and Public Value, ITALICS 5, no4: 4-10
Ecclesfield N. and Garnett F. 2009. Learning from the Learners Experience: Policy Perspectives â University of Greenwich
Foster A. 2005. Realising the potential: a review of the future role of further education colleges. DfES, London
Garnett F. and Ecclesfield N. 2008. Developing an organisational architecture of participation, British Journal of Educational Technology 39, no 3: 468-74
Hargreaves D. 2003. Education Epidemic, Demos, London
Holden H., Azok A., Rada R., 2008. Technology use and acceptance in the classroom: Results from an exploratory survey study among secondary education teachers in the USA, Interactive Technology and Smart Education 5, no 2: 113-134
JISC. 2008. Disruptive technologies disrupt progress? JISC Innovation Forum 2008 â link at http://jif08.jiscinvolve.org/2008/07/15/session-2-disruptive-technologies-disrupt-progress/ - link operative on 3rd September 2010
JISC. 2009. E4L web page â link at http://www.jisc.ac.uk/whatwedo/programmes/elearningpedagogy/e4l.aspx - link operative on 3rd September 2010
Leitch A. 2006. Leitch Review of Skills â Final report, Prosperity for all in the global economy: world class skills. HM Treasury, London
Luckin, R. 2006. Understanding Learning Contexts as Ecologies of Resources: From the Zone of Proximal Development to Learner Generated Contexts. In Reeves T.& Yamashita S. (eds.) The Proceedings of E-Learn 2006, pp 2196 â 2202. Chesapeake, VA: AACE.
Luckin R. 2008. The learner centric ecology of resources: A framework for using technology to scaffold learning. Computers and Education 50, no2: 449-62
McPherson M. and Whitworth A., 2008. Editorial Introduction, British Journal of Educational Technology 39, no3: 411-21
Masterman L. and Manton M. 2007. Disrupt or co-opt?
The role of a pedagogic planning tool in promoting effective design for learning, Phoebe Presentation â link at http://phoebe-project.conted.ox.ac.uk/raw-attachment/wiki/ProjectPresentations/Phoebe%20Presentation%2027%20Mar%2007.ppt - link operative on 3rd
September 2010
Mavin S. and Cavaleri S., 2004. Viewing learning organisations through a social learning lens, The Learning Organisation 11, no 3: 285-89
Mentis M. 2008. Navigating the e-Learning Terrain: Aligning Technology, Pedagogy and Context. Electronic Journal of e-Learning, 6, no3 - located at - http://www.ejel.org/Volume-6/v6-i3/v6-i3-art-7.htm - link operative on 3rd September 2010
Reveel. 2008. How compelling is the evidence for the effectiveness of e-Learning in the post-16 sector? University of Sussex â located at http://www.reveel.sussex.ac.uk/files/Version4.2.pdf - link operative on 3rd September 2010
Salmon G. 2005. Flying not flapping: a strategic framework for e-learning and pedagogical innovation in higher education institutions. ALT-J 13, no. 3: 201-18
Saveri A., Rheingold H. and Vian K. 2005. Technologies of Co-operation. Institute for the Future â located at http://www.rheingold.com/cooperation/Technology_of_cooperation.pdf - link operative on 3rd September 2010
Sero. 2007. Baseline Study of e-Activity in Scotlandâs Colleges: report to the Scottish Funding Council July 2007. Scottish funding Council â located at - http://www.sfc.ac.uk/information/information_learning/key_policy_areas/sero_e_activity_study.pdf - link operative on 3rd
September 2010
Sharples M., Taylor J., Vavoula G. 2005. Towards a Theory of Mobile Learning, proceedings of the MLearn Conference 2005 â located at http://www.eee.bham.ac.uk/sharplem/Papers/Towards%20a%20theory%20of%20mobile%20learning.pdf - link operative on 3rd
September 2010
Sharples M. 2007. A Theory of Learning for the Mobile Age, presentation â located at http://mlearning.noe-kaleidoscope.org/repository/TheoryOfLearningForMobileAge.pdf - link operative on 3rd September 2010
Shuler C. 2009. Pockets of Potential: using mobile technologies to promote childrenâs learning, Joan Ganz Cooney Centre, New York â located at http://www.joanganzcooneycenter.org/pdf/pockets_of_potential.pdf - link operative on 3rd September 2010
Stiles M. 2008. Policy Implications: enabling participative learning. Presentation to Staffordshire University, Technology Enabled Learning Conference, Staffordshire âlocated at https://crusharv1.staffs.ac.uk/cgi-bin/hive/hive.cgi - link operative on 3rd September 2010
Traxler J. 2010. Students and mobile devices, ALT-J Research in Learning Technology, Vol. 18 No. 2: 149 - 160
Whitworth A. 2009. Informational Obesity. Chandos, London
Wilson S., Griffiths D., Johnson M., and Liber O., 2008. Preparing for disruption: developing institutional capability for decentralized education technologies, Cetis, Bolton, located at http://zope.cetis.ac.uk/members/scott/resources/ed_media.doc - link operative on 3rd
September 2010
Authorsâ Blogs http://heutagogicarchive.wordpress.com and http://architectureofparticipation.wordpress.com
nefg â nefg01@gmail.com
0179 Creating the right conditions for the use of mobile technology in learning:
requirements for strategy and policies in post-compulsory education (Part 1)
Nigel Ecclesfield (Becta) and Fred Garnett (London Knowledge Lab)