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Masoud Shadnam




Rouen Business School
Fall 2012
 Masoud SHADNAM
 Ph.D. in Management and Organization Studies
  from Simon Fraser University in Vancouver,
  Canada
 Research: Morality in Organizational Life
 Experience: Several years of consultancy for
  companies in oil and energy, IT, and auto
  industries

 Office: A238
 Office hours: By appointment
 Email: msh@rouenbs.fr
   Lectures, videos, and anything presented in class

   Textbooks:
     Linda K. Treviño & Katherine Nelson (2011). Managing
      Business Ethics: Straight Talk About How To Do It
      Right
     Wim Dubbink, Luc van Liedekerke, & Henk van Luijk
      (2011). European Business Ethics Cases in Context
     Peter Fleming & Stelios C. Zyglidopoulos (2009).
      Charting Corporate Corruption: Agency, Structure and
      Escalation
     Sim B. Sitkin, Laura B. Cardinal, & Katinka M. Bijlsma-
      Frankema (2010). Organizational Control
   Case analysis report (individual) 50%
     Select an organization (any size or type) for your analysis, as soon as
      possible
     Check in this list if anyone else has selected that organization before
      you:
      https://docs.google.com/spreadsheet/ccc?key=0AnZ5br65RERqdEllNE9
      ZTVFJcUdEVmZuSi1HeVREeUE
     If it was not already selected, then add your name and the
      organization‟s name to the list

   Video presentation (group)              30%
     Build your own group of filmmakers
     Every group has to have three, four, or five members
     Let me know (email) the complete names of your group members and
      the broad topic of your video by the end of next week (Nov 18th)

   Class assignments                       20%
       A variety of activities that we will have in class
Masoud Shadnam




Rouen Business School
Fall 2012
Gaza
         December 2008-January 2009




Israel                           Palestine
Gaza
                              December 2008-January 2009




                 Israel                                  Palestine
10 soldiers (4 killed in friendly fire) and 3   More than 1385 killed, 425 of those
               civilians killed                     were women and children

Self defense? 18 people killed by rockets
           from 2001 to 2009
   What do we have in mind when talking about
    ethics and morality?
       The consequences of our actions
       Our intentions
       Our values
       Our rights
       Our responsibilities
       Our character
       Our humanity
       How we are judged by others
       Having a choice


   All of the above and more?
   [The dominant moral culture of advanced
    modernity] has continued to be one of
    unresolved and apparently unresolvable moral
    and other disagreements in which the evaluative
    and normative utterances of the contending
    parties present a problem of interpretation.

   My explanation was and is that the precepts
    that are thus uttered were once at home in, and
    intelligible in terms of, a context of practical
    beliefs and of supporting habits of though,
    feeling, and action, a context that has since
    been lost…
                       Alasdair MacIntyre, 2007: p. vii
                                        (After Virtue)
 Ethicsis a difficult and sometimes mysterious
 thing, but we cannot make it go away. We
 frequently find ourselves facing ethical
 dilemmas – situations concerning right and
 wrong where values are in conflict.

 Mystery   makes it inaccessible to us

 We do not deny the difficulties, but rather
 try to draw them out, clarify them, and
 understand them
 Morality
     How people evaluate things in terms of good,
      bad, right, wrong, fair, unfair, just, unjust, etc.
     Moral rules, moral theories, etc.
     Descriptive: is/are


 Ethics
     Philosophical inquiries on what really is good,
      bad, right, wrong, fair, unfair, just, unjust, etc.
     Ethical rules, ethical theories, etc.
     Prescriptive: should be/do
 InNorway, genetic technology and its human
  proponents, biotechnologists, are considered
  morally suspect and are excluded from “good
  society” through regulatory processes that
  embrace consumer protest, environmental
  activism and manufacturers‟ reluctance.
       Descriptive => Morality  Sara Skodbo, 2005




 The social responsibility of business is to
  increase its profits.
       Prescriptive => Ethics  Milton Friedman, 1970
   We cannot accept to have in our country women
    who are prisoners behind netting, cut off from
    all social life, deprived of identity… The burka is
    not a sign of religion, it is a sign of subservience.
          Prescriptive => Ethics   Nicolas Sarkozy, 2009


   There is a local male discourse that is associated
    with violence and a particular form of self-
    assertion which, more than anything, implies
    being in control, being in command, having
    authority not only, or primarily, over women, but
    over other men.
         Descriptive => Morality  Marit Melhuus, 1997
 Moralityis shaped by how a group of people
 see and feel the world around them

 Howgroups of people see and feel about the
 world around them is shaped by public
 media, education system, political system,
 medical system, etc.
    Who gets to talk?
    About what?
    How are things represented?

 Power   => Morality
Masoud Shadnam




Rouen Business School
Fall 2012
 The Protestant Ethic and the Spirit of
  Capitalism
 Max Weber


 Protestant Ethic: The set of beliefs and,
 more particularly, the set of binding social
 rules that counseled secular asceticism – the
 methodical, rational subjection of human
 impulse and desire to God‟s will through
 restless, continuous, systematic work in a
 worldly calling
 Doctrines or doctrinal quarrels are less important
  than the everyday conduct of one‟s life guided
  by sanctioned norms
 The social organization of moral probation – how
  one proves one‟s worth to other people –
  outweighs theological beliefs

   The significance of the Protestant Ethic:
     An individual served an unknowable God, not by
      prayer or by almsgiving but by faithfully, continually,
      and unremittingly performing his or her worldly work
     The rational and methodical pursuit of a worldly
      vocation, when it was crowned with economic
      success, proved a person before others
 ThisProtestant Ethic, with its imperatives for
 self-reliance, hard work, frugality, and
 rational planning, and its clear definition of
 success and failure, came to dominate a
 whole historical epoch in the West

 Afterward,
     The very accumulation of wealth that the
      original Protestant ethic made possible gradually
      stripped away its religious basis
     Frugality became an aberration, conspicuous
      consumption in varying degrees the norm
     The economy became bureaucratized
 Thedecline of the old middle class of
 entrepreneurs, free professionals,
 independent farmers, and small independent
 businessmen

 The ascendance of a new middle class of
 salaried employees, that is, clerks,
 managers, executives, officials, technicians,
 and professionals alike, whose chief common
 characteristic was and is their dependence
 on the big organization
   A mythical visitor from Mars … approaches the Earth from space,
    equipped with a telescope that reveals social structures. The firms reveal
    themselves, say, as solid green areas with faint interior contours marking
    out divisions and departments. Market transactions show as red lines
    connecting firms, forming a network in the spaces between them…
   No matter whether our visitor approached the United States or the Soviet
    Union, urban China or the European Community, the greater part of the
    space below it would be within the green areas, for almost all of the
    inhabitants would be employees, hence inside the firm boundaries.
    Organizations would be the dominant feature of the landscape. A
    message sent back home, describing the scene, would speak of “large
    green areas interconnected by red lines”. It would not likely speak of “a
    network of red lines connecting green spots”.
   …
   When our visitor came to know that the green masses were organizations
    and the red lines connecting them were market transactions, it might be
    surprised to hear the structure called a market economy. “Wouldn't
    „organizational economy‟ be the more appropriate term?” it might ask.
                                                           Simon, 1991: 27-28
 Organizationsin older civilizations (Chinese,
 Greek, Indian):
    Soldiering
    Public administration
    Tax collection
   Organizations in modern societies:
     Scientific discovery (research organizations)
     Child and adult socialization (schools and universities)
     Resocialization (mental hospitals and prisons)
     Production and distribution of goods (industrial firms,
      wholesale and retail establishments)
     Provision of services (organizations dispensing assistance
      ranging from laundry and shoe repair to medical care and
      investment counseling)
     Protection of personal and financial security (police
      departments, insurance firms, banking and trust companies)
     Preservation of culture (museums, art galleries, universities,
      libraries)
     Communication (radio and television studios, telephone
      companies, postal service)
     Recreation (bowling alleys, pool halls, park services,
      professional football teams)
     Etc.
Hobbits
                  Elves




                                                   Elephants
                           Fell Beasts
          Trees
Orcs


                                                               Trolls
                   Uruk Hai

Nazgûls                                  Dwarves



            Men

Eagles                    Dead Army                            Wizards
Class Activity




Rouen Business School
Winter 2012
   Fell Beasts: 1, 2
   Hobbits: 3, 4
   Elves: 5
   Orcs: 6, 7
   Wizards: 8
   Trees: 9, 10
   Men: 11, 12
   Eagles: 13, 14
   Trolls: 15, 16
   Uruk Hai: 17
   Dwarves: 18, 19
   Nazgûls: 20, 21
   Elephants: 22
   Dead Army: 23
 What   were the main points of the video?

 How   do you think about those points?
    Agree: Do you have supporting evidence beyond
     what is argued in the video?
    Disagree: Why do you disagree? Any evidence?

 Go   one step beyond the video:
    Based on the arguments of the video and your
     agreement/disagreement with it, what do you
     think is the most important ethical aspect of
     organizations?
Day 1   fundamentals

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Day 1 fundamentals

  • 1. Masoud Shadnam Rouen Business School Fall 2012
  • 2.  Masoud SHADNAM  Ph.D. in Management and Organization Studies from Simon Fraser University in Vancouver, Canada  Research: Morality in Organizational Life  Experience: Several years of consultancy for companies in oil and energy, IT, and auto industries  Office: A238  Office hours: By appointment  Email: msh@rouenbs.fr
  • 3.
  • 4. Lectures, videos, and anything presented in class  Textbooks:  Linda K. Treviño & Katherine Nelson (2011). Managing Business Ethics: Straight Talk About How To Do It Right  Wim Dubbink, Luc van Liedekerke, & Henk van Luijk (2011). European Business Ethics Cases in Context  Peter Fleming & Stelios C. Zyglidopoulos (2009). Charting Corporate Corruption: Agency, Structure and Escalation  Sim B. Sitkin, Laura B. Cardinal, & Katinka M. Bijlsma- Frankema (2010). Organizational Control
  • 5. Case analysis report (individual) 50%  Select an organization (any size or type) for your analysis, as soon as possible  Check in this list if anyone else has selected that organization before you: https://docs.google.com/spreadsheet/ccc?key=0AnZ5br65RERqdEllNE9 ZTVFJcUdEVmZuSi1HeVREeUE  If it was not already selected, then add your name and the organization‟s name to the list  Video presentation (group) 30%  Build your own group of filmmakers  Every group has to have three, four, or five members  Let me know (email) the complete names of your group members and the broad topic of your video by the end of next week (Nov 18th)  Class assignments 20%  A variety of activities that we will have in class
  • 6. Masoud Shadnam Rouen Business School Fall 2012
  • 7. Gaza December 2008-January 2009 Israel Palestine
  • 8. Gaza December 2008-January 2009 Israel Palestine 10 soldiers (4 killed in friendly fire) and 3 More than 1385 killed, 425 of those civilians killed were women and children Self defense? 18 people killed by rockets from 2001 to 2009
  • 9. What do we have in mind when talking about ethics and morality?  The consequences of our actions  Our intentions  Our values  Our rights  Our responsibilities  Our character  Our humanity  How we are judged by others  Having a choice  All of the above and more?
  • 10. [The dominant moral culture of advanced modernity] has continued to be one of unresolved and apparently unresolvable moral and other disagreements in which the evaluative and normative utterances of the contending parties present a problem of interpretation.  My explanation was and is that the precepts that are thus uttered were once at home in, and intelligible in terms of, a context of practical beliefs and of supporting habits of though, feeling, and action, a context that has since been lost…  Alasdair MacIntyre, 2007: p. vii  (After Virtue)
  • 11.  Ethicsis a difficult and sometimes mysterious thing, but we cannot make it go away. We frequently find ourselves facing ethical dilemmas – situations concerning right and wrong where values are in conflict.  Mystery makes it inaccessible to us  We do not deny the difficulties, but rather try to draw them out, clarify them, and understand them
  • 12.  Morality  How people evaluate things in terms of good, bad, right, wrong, fair, unfair, just, unjust, etc.  Moral rules, moral theories, etc.  Descriptive: is/are  Ethics  Philosophical inquiries on what really is good, bad, right, wrong, fair, unfair, just, unjust, etc.  Ethical rules, ethical theories, etc.  Prescriptive: should be/do
  • 13.  InNorway, genetic technology and its human proponents, biotechnologists, are considered morally suspect and are excluded from “good society” through regulatory processes that embrace consumer protest, environmental activism and manufacturers‟ reluctance. Descriptive => Morality  Sara Skodbo, 2005  The social responsibility of business is to increase its profits. Prescriptive => Ethics  Milton Friedman, 1970
  • 14. We cannot accept to have in our country women who are prisoners behind netting, cut off from all social life, deprived of identity… The burka is not a sign of religion, it is a sign of subservience. Prescriptive => Ethics  Nicolas Sarkozy, 2009  There is a local male discourse that is associated with violence and a particular form of self- assertion which, more than anything, implies being in control, being in command, having authority not only, or primarily, over women, but over other men. Descriptive => Morality  Marit Melhuus, 1997
  • 15.  Moralityis shaped by how a group of people see and feel the world around them  Howgroups of people see and feel about the world around them is shaped by public media, education system, political system, medical system, etc.  Who gets to talk?  About what?  How are things represented?  Power => Morality
  • 16. Masoud Shadnam Rouen Business School Fall 2012
  • 17.  The Protestant Ethic and the Spirit of Capitalism  Max Weber  Protestant Ethic: The set of beliefs and, more particularly, the set of binding social rules that counseled secular asceticism – the methodical, rational subjection of human impulse and desire to God‟s will through restless, continuous, systematic work in a worldly calling
  • 18.  Doctrines or doctrinal quarrels are less important than the everyday conduct of one‟s life guided by sanctioned norms  The social organization of moral probation – how one proves one‟s worth to other people – outweighs theological beliefs  The significance of the Protestant Ethic:  An individual served an unknowable God, not by prayer or by almsgiving but by faithfully, continually, and unremittingly performing his or her worldly work  The rational and methodical pursuit of a worldly vocation, when it was crowned with economic success, proved a person before others
  • 19.  ThisProtestant Ethic, with its imperatives for self-reliance, hard work, frugality, and rational planning, and its clear definition of success and failure, came to dominate a whole historical epoch in the West  Afterward,  The very accumulation of wealth that the original Protestant ethic made possible gradually stripped away its religious basis  Frugality became an aberration, conspicuous consumption in varying degrees the norm  The economy became bureaucratized
  • 20.  Thedecline of the old middle class of entrepreneurs, free professionals, independent farmers, and small independent businessmen  The ascendance of a new middle class of salaried employees, that is, clerks, managers, executives, officials, technicians, and professionals alike, whose chief common characteristic was and is their dependence on the big organization
  • 21. A mythical visitor from Mars … approaches the Earth from space, equipped with a telescope that reveals social structures. The firms reveal themselves, say, as solid green areas with faint interior contours marking out divisions and departments. Market transactions show as red lines connecting firms, forming a network in the spaces between them…  No matter whether our visitor approached the United States or the Soviet Union, urban China or the European Community, the greater part of the space below it would be within the green areas, for almost all of the inhabitants would be employees, hence inside the firm boundaries. Organizations would be the dominant feature of the landscape. A message sent back home, describing the scene, would speak of “large green areas interconnected by red lines”. It would not likely speak of “a network of red lines connecting green spots”.  …  When our visitor came to know that the green masses were organizations and the red lines connecting them were market transactions, it might be surprised to hear the structure called a market economy. “Wouldn't „organizational economy‟ be the more appropriate term?” it might ask.  Simon, 1991: 27-28
  • 22.  Organizationsin older civilizations (Chinese, Greek, Indian):  Soldiering  Public administration  Tax collection
  • 23. Organizations in modern societies:  Scientific discovery (research organizations)  Child and adult socialization (schools and universities)  Resocialization (mental hospitals and prisons)  Production and distribution of goods (industrial firms, wholesale and retail establishments)  Provision of services (organizations dispensing assistance ranging from laundry and shoe repair to medical care and investment counseling)  Protection of personal and financial security (police departments, insurance firms, banking and trust companies)  Preservation of culture (museums, art galleries, universities, libraries)  Communication (radio and television studios, telephone companies, postal service)  Recreation (bowling alleys, pool halls, park services, professional football teams)  Etc.
  • 24.
  • 25. Hobbits Elves Elephants Fell Beasts Trees Orcs Trolls Uruk Hai Nazgûls Dwarves Men Eagles Dead Army Wizards
  • 26. Class Activity Rouen Business School Winter 2012
  • 27. Fell Beasts: 1, 2  Hobbits: 3, 4  Elves: 5  Orcs: 6, 7  Wizards: 8  Trees: 9, 10  Men: 11, 12  Eagles: 13, 14  Trolls: 15, 16  Uruk Hai: 17  Dwarves: 18, 19  Nazgûls: 20, 21  Elephants: 22  Dead Army: 23
  • 28.  What were the main points of the video?  How do you think about those points?  Agree: Do you have supporting evidence beyond what is argued in the video?  Disagree: Why do you disagree? Any evidence?  Go one step beyond the video:  Based on the arguments of the video and your agreement/disagreement with it, what do you think is the most important ethical aspect of organizations?