Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
© University of New Hampshire. All rights reserved.
Hartford Community Survey
Zachary S. Azem, M.A.
University of New Hamp...
Purpose of the Survey
• Gather citizen input to help town craft
upcoming fiscal year budget
– Satisfaction with Hartford s...
Methodology
• Mail surveys and a reminder postcard sent to
all addresses and post office boxes in Hartford
– Additional su...
Demographics
• 93%: Full-Time Residents
• 88%: Homeowners
• 50%: Lived in Hartford for Over 20 Years
• 30%: Work/Own a Bus...
Town Services
Satisfaction With Town Services
47%
50%
64%
66%
67%
69%
69%
70%
78%
79%
83%
10%
21%
3%
14%
2%
13%
9%
17%
20%
6%
16%
42%
28...
Satisfaction With Services Residents Use
70%
78%
81%
82%
83%
85%
85%
89%
93%
96%
96%
30%
22%
19%
18%
17%
15%
15%
11%
7%
4%...
Funding for Town Services
21%
7%
24%
3%
18%
29%
12%
18%
14%
23%
6%
44%
48%
48%
49%
53%
55%
56%
58%
59%
62%
68%
10%
22%
13%...
% Want Increased Funding for…
3%
6%
7%
12%
14%
18%
18%
21%
23%
24%
29%
0% 10% 20% 30% 40% 50%
Administration
Solid Waste T...
% Want Decreased Funding for…
3%
5%
5%
6%
8%
10%
11%
13%
18%
22%
29%
0% 10% 20% 30% 40% 50%
Road Maintenance - Winter
EMS
...
Strategy for Future Town Budgets
17%
28%
32%
23%
0% 10% 20% 30% 40% 50%
Don't Know/Not Sure
Significantly Reduce or
Elimin...
Town Initiatives
Favor/Oppose Complete Curbside
Trash/Recycling Pickup
Strongly - 27% Strongly -
13%
14%
Somewhat - 28%
Somewhat -
18%
55%
...
Favor/Oppose Potential Projects in Hartford
11%
17%
16%
16%
15%
33%
36%
37%
39%
42%
27%
39%
39%
36%
35%
29%
8%
7%
9%
8%
0%...
Strategy for Road Paving
7%
19%
40%
35%
0% 10% 20% 30% 40% 50%
Don't Know/Not Sure
Convert Some Paved Roads
Back To Dirt
R...
Town Government
Views on Town Government
41%
34%
30%
27%
28%
36%
27%
36%
38%
27%
30%
29%
17%
24%
24%
28%
41%
43%
44%
47%
49%
0% 10% 20% 30...
Town Involvement
6%
17%
79%
7%
26%
8%
9%
27%
4%
76%
30%
9%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Serve on Town
Board...
Town Involvement
6%
10%
18%
8%
14%
33%
28%
16%
21%
59%
59%
26%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Attend Hartford...
Best Way For Town To Inform Residents
2%
2%
3%
5%
13%
17%
24%
35%
37%
0% 10% 20% 30% 40% 50%
Other
TV Ads
Radio Ads
CATV
S...
Best Way of Communication By Age
32%
27%
38% 39%
44%43%
57%
36%
33%
15%
29%
26% 28%
27%
8%
8%
12%
15%
18%
32%
28%
15%
13%
...
Conclusions
• Respondents generally satisfied with town services
• Most would like to see town funding for various
service...
Conclusions
• Majority of Hartford residents favor extending
residential recycling pickup to include garbage and
trash
• M...
Conclusions
• Pluralities (but not majorities) of respondents
agree with statements about town direction,
citizen involvem...
Conclusions
• Most citizen involvement in town is through voting in
town elections
• Most do not regularly attend town mee...
Thank You
Upcoming SlideShare
Loading in …5
×

2017 Info Night Presentation - Community Survey - Town of Hartford, Vermont

219 views

Published on

2017 info night presentation of the community survey results. The survey was conducted by the Town of Hartford in the fall of 2016 to gain insight into residents perception of town services and budgeting (the school district is a separate government and was not involved in the survey, nor were questions asked which pertained to the school district)

Published in: Government & Nonprofit
  • I think you need a perfect and 100% unique academic essays papers have a look once this site i hope you will get valuable papers, ⇒ www.HelpWriting.net ⇐
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

2017 Info Night Presentation - Community Survey - Town of Hartford, Vermont

  1. 1. © University of New Hampshire. All rights reserved. Hartford Community Survey Zachary S. Azem, M.A. University of New Hampshire Survey Center
  2. 2. Purpose of the Survey • Gather citizen input to help town craft upcoming fiscal year budget – Satisfaction with Hartford services – Perception of town spending on services – Support/opposition for potential town projects – Perception of the town government – Citizen involvement with town governance – Best methods to communicate with residents
  3. 3. Methodology • Mail surveys and a reminder postcard sent to all addresses and post office boxes in Hartford – Additional surveys were available at different town locations – Surveys were passed out on Election Day • 931 completed the survey – Response rate: • 14% (out of total addresses) • 19% (full-time residents out of year-round households)
  4. 4. Demographics • 93%: Full-Time Residents • 88%: Homeowners • 50%: Lived in Hartford for Over 20 Years • 30%: Work/Own a Business in Hartford • Compared to Census (ACS) Totals -Similar gender and income -More older residents -More formal education
  5. 5. Town Services
  6. 6. Satisfaction With Town Services 47% 50% 64% 66% 67% 69% 69% 70% 78% 79% 83% 10% 21% 3% 14% 2% 13% 9% 17% 20% 6% 16% 42% 28% 33% 21% 31% 18% 23% 14% 14% 2% 0% 20% 40% 60% 80% 100% Health & Social Services Planning & Development EMS Libraries Fire Parks & Recreation Police Administration Road Maintenance - Summer Solid Waste Transfer Station Road Maintenance - Winter Very Satisfied/Satisfied Very Unsatisfied/Unsatisfied Don't Use/NA
  7. 7. Satisfaction With Services Residents Use 70% 78% 81% 82% 83% 85% 85% 89% 93% 96% 96% 30% 22% 19% 18% 17% 15% 15% 11% 7% 4% 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Planning & Development Road Maintenance - Summer Administration Health & Social Services Libraries Parks & Recreation Road Maintenance - Winter Police Solid Waste Transfer Station EMS Fire Very Satisfied/Satisfied Very Unsatisfied/Unsatisfied
  8. 8. Funding for Town Services 21% 7% 24% 3% 18% 29% 12% 18% 14% 23% 6% 44% 48% 48% 49% 53% 55% 56% 58% 59% 62% 68% 10% 22% 13% 29% 11% 5% 18% 5% 8% 3% 6% 26% 22% 14% 19% 17% 11% 13% 20% 18% 11% 20% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Health & Social Services Planning & Development Libraries Administration Police Road Maintenance - Summer Parks & Recreation EMS Fire Road Maintenance - Winter Solid Waste Transfer Station Increase Stay the Same Decrease Don't Know
  9. 9. % Want Increased Funding for… 3% 6% 7% 12% 14% 18% 18% 21% 23% 24% 29% 0% 10% 20% 30% 40% 50% Administration Solid Waste Transfer Station Planning & Development Parks & Recreation Fire EMS Police Health and Social Services Road Maintenance - Winter Libraries Road Maintenance - Summer
  10. 10. % Want Decreased Funding for… 3% 5% 5% 6% 8% 10% 11% 13% 18% 22% 29% 0% 10% 20% 30% 40% 50% Road Maintenance - Winter EMS Road Maintenance - Summer Solid Waste Transfer Station Fire Health and Social Services Police Libraries Parks & Recreation Planning & Development Administration
  11. 11. Strategy for Future Town Budgets 17% 28% 32% 23% 0% 10% 20% 30% 40% 50% Don't Know/Not Sure Significantly Reduce or Eliminate Services (0%-3% Tax Increase) Somewhat Reduce Services (4%-6% Tax Increase) Fully Fund Services (7%-10% Tax Increase)
  12. 12. Town Initiatives
  13. 13. Favor/Oppose Complete Curbside Trash/Recycling Pickup Strongly - 27% Strongly - 13% 14% Somewhat - 28% Somewhat - 18% 55% 31% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Favor Oppose DK/No Opinion
  14. 14. Favor/Oppose Potential Projects in Hartford 11% 17% 16% 16% 15% 33% 36% 37% 39% 42% 27% 39% 39% 36% 35% 29% 8% 7% 9% 8% 0% 20% 40% 60% 80% 100% Restore Wright's Reservoir Increase Bike Lanes Increase Amount of Sidewalks Create a Town Trail Network Increase Parking in WRJ Downtown Favor, Even If Raised Taxes Favor, But No Tax Increases Oppose, Not Needed Don't Know
  15. 15. Strategy for Road Paving 7% 19% 40% 35% 0% 10% 20% 30% 40% 50% Don't Know/Not Sure Convert Some Paved Roads Back To Dirt Roads Paved on Schedule Only When There Are Funds All Roads in Hartford Paved On Schedule
  16. 16. Town Government
  17. 17. Views on Town Government 41% 34% 30% 27% 28% 36% 27% 36% 38% 27% 30% 29% 17% 24% 24% 28% 41% 43% 44% 47% 49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% The Town Government is effective at attracting new families The Town Government is effective at attracting new businesses Most elected officials care about what people like me think I receive good value for the taxes I pay The Town Government is run for the benefit of all of the people The Town Government welcomes citizen involvement I am pleased with the overall direction the town is taking Strongly/Somewhat Agree Strongly/Somewhat Disagree Neutral/Don't Know
  18. 18. Town Involvement 6% 17% 79% 7% 26% 8% 9% 27% 4% 76% 30% 9% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Serve on Town Boards or Committees Attend Town Meeting Events Vote in Hartford Town Elections Always/Frequently Sometimes Rarely Never Don't Know
  19. 19. Town Involvement 6% 10% 18% 8% 14% 33% 28% 16% 21% 59% 59% 26% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Attend Hartford Board/ Committee Meetings Watch Town Meetings on CATV Visit Town of Hartford Website At Least a Few Times a Month Once Every 2-3 Months 1-2 Times a Year Never
  20. 20. Best Way For Town To Inform Residents 2% 2% 3% 5% 13% 17% 24% 35% 37% 0% 10% 20% 30% 40% 50% Other TV Ads Radio Ads CATV Social Media Newspaper Ads Town Website Emails/Listservs Direct Mailing
  21. 21. Best Way of Communication By Age 32% 27% 38% 39% 44%43% 57% 36% 33% 15% 29% 26% 28% 27% 8% 8% 12% 15% 18% 32% 28% 15% 13% 8% 5%0% 10% 20% 30% 40% 50% 60% 44 or Younger 45 to 54 55 to 64 65 to 74 75 and Older Direct Mailing Email/Listservs Town Website Newspaper Ads Social Media
  22. 22. Conclusions • Respondents generally satisfied with town services • Most would like to see town funding for various services to stay the same – Road maintenance, libraries, health & social services are areas where respondents are most likely to want funding to be increased – Administration, planning & development, parks & recreation are areas where respondents are most likely to want funding to be decreased • Plurality of respondents favor budget strategy which would somewhat reduce services in order to reduce increase in tax rate.
  23. 23. Conclusions • Majority of Hartford residents favor extending residential recycling pickup to include garbage and trash • Majority of residents favor increased parking in WRJ Downtown, creating a town trail network, increasing the amount of sidewalks and increasing bike lanes – Few would be willing to pay more in taxes for any of these projects to be implemented • Two in five residents want roads paved on schedule only when there are sufficient funds – Another 35% want roads always paved on schedule even at the rate of increased taxes or reduced spending on programs
  24. 24. Conclusions • Pluralities (but not majorities) of respondents agree with statements about town direction, citizen involvement and value for the taxes they pay • Pluralities disagree that the town is effective at attracting new businesses or families to Hartford
  25. 25. Conclusions • Most citizen involvement in town is through voting in town elections • Most do not regularly attend town meeting events or serve on Town Boards or Committees • Very few watch Town Meetings on Community Access TV or Attend Board or Committee Meetings • The top suggested ways for the Town to better inform citizens of what it is doing are Direct Mailing, Emails/Listservs, Town Website, Newspaper Ads, Social Media – The preferred method depends heavily on age.
  26. 26. Thank You

×