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WHICH VIRAL CAMPAIGN 
DO YOU REMEMBER?
17 million videos! 
! 
10 billion views by 440 million users! 
! 
28 million related posts, comments 
and likes
VIRAL = IMPACT?
! 
! 
! 
! 
! 
! 
! 
! 
! 
! 
! 
! 
! 
‘Viral’ doesn’t necessarily 
mean world-wide. Viral within 
a specific community or a 
niche market can have a 
significant impact on your 
business and bottom line.
HOW CAN I MAKE SOCIAL 
MEDIA WORK FOR ME?
#1-1! 
Knowing your goal
#1-2! 
Know what your audience care
#2! 
What value can you bring?
That’s ! 
the ! 
magic
Audience Magic Value
The Magic ! 
Formula?
S.T.E.P.P.S
SOCIAL CURRENCY
SOCIAL CURRENCY 
People share things that make them 
look good to others. 
Remarkability
TRIGGERS
TRIGGERS 
Ideas that are top of mind related to 
stories, occurrences or environments. 
Associating with daily event - Kit Kat
EMOTION
INVOKE THE EMOTION
Positive Negative 
Awe Anger 
Sentiment Anxiety 
Humour Sad 
Excitement
“People don’t want to feel like 
they’re told something - they 
want to be entertained, they 
want to be moved.! 
! 
- Anthony Cafaro, Designer @ Google
PUBLIC
Follow the friend
PRACTICAL VALUES
STORIES
“You cannot make your 
content go viral. ! 
You can only control the 
quality of your content. !
TACTICAL ON SOCIAL 
MEDIA
! 
! 
Quotes!
! 
! 
Memories!
! 
! 
Questions!
! 
! 
Real Time!
! 
! 
Infographic!
HOW TO MAKE A PERFECT 
FACEBOOK POST?
Group Exercise
Group Exercise 
With the information you have 
today - S.T.E.P.P.S, what would 
you do to increase awareness 
about your local scouting? 
You have 10 minutes
gbhaurdin@scout.org! 
! 
Twitter: @ganee! 
! 
Facebook: www.facebook.com/ 
ganee

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Using Social Media to Create Impact - 2014