15. What Is It Like to Be a Manager? Managerial activity is characterized by variety , fragmentation ( the act or process of dividing ), and brevity ( shortness of duration ). The manager performs a great deal of work at an unrelenting ( not relaxing or slackening ) pace.
21. Turbulent, more frequent crises Calm, predictable Events Change, speed Stability, efficiency Values Diverse Homogenous Workforce Global, including internet Local, domestic Markets Digital, e-business Mechanical Technology FORCES ON ORGANIZATIONS The New Workplace The Old Workplace
22. Experimentation, learning organization Efficient performance Design Collaboration Conflict, competition Relationships By teams By individuals Doing Work Connection to customers, employees Profits Focus Dispersed, empowering Autocratic Leadership MANAGEMENT COMPETENCIES The New Workplace The Old Workplace