Conflict management

Types of Conflict ,[object Object],[object Object],[object Object],[object Object]

INTRA-PERSONAL CONFLICT A Conflict from Frustration Need Drive Goal Frustration (deficiency) (Deficiency with Direction) Barrier Overt Covert (Reduction of Drives and fulfils deficiency)

WAC’em method ,[object Object],A - What do you want to Ask the person to do? C heck in to see if what you’ve asked for can happen

CONFLICT OUTCOMES I WANT YOU TO WIN LOSE WIN LOSE I WANT TO WIN-WIN WIN-LOSE LOSE-WIN LOSE-LOSE

[object Object],[object Object],C - O - N - F - L - I - C - T -

Breaking the Conflict Loop ,[object Object],Be Aware Be Able to Support Be Willing Be Open to Learn If we want to break the Negative conflict loop, we must be able to: BE AWARE : of the patterns we are in and The fact that our personal responses to conflict can change, and probably should BE WILLING to change our behavior, to try new ways of dealing with conflict BE OPEN TO LEARN new skills that will help us respond to a new way when conflict occurs BE ABLE TO SUPPORT others who are trying to make the same changes we are trying to make

Types of Conflicts ,[object Object],[object Object],[object Object]

CAN BE MANAGED THROUGH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Conflicts ,[object Object],[object Object],[object Object],[object Object]

DEFENSE MECHANISM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Power Networks ,[object Object],[object Object],[object Object]

Types of Conflicts ,[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Conflicts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Human Relations Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conflict management

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Conflict management