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An evaluation of microblogging as a marketing communication platform Gautam Ramdurai [email_address]   http://twistedfunnel.blogspot.com International Marketing Conference on Creating, Communicating, and Delivering Value in Growing Markets Chennai, December 22- 23, 2008
Small is good! Time Attention Expression Tools Files Intervals The World!
Microblogging ,[object Object]
twitter.com  – in its own words
So, what are you doing? *Source: Commoncraft.com
Structure of a microblog ,[object Object],[object Object],[object Object],[object Object]
Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Insights for the marketer ,[object Object],[object Object],[object Object],[object Object]
They are early adopters of technology
They have a louder voice ,[object Object]
They are more receptive towards advertising
They are interested in fostering comm.
Let’s talk business…within 140 chars
The numbers
What can you do with twitter? Listen Inform   Relate Passive Active Promotion Responding Updation Syndication Serving
Listen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],JetBlue H&R Block
Inform ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Dell Outlet Southwest Airlines
Relate ,[object Object],[object Object],[object Object],[object Object],[object Object],ComcastCares BaskinRobbins
Measurement ,[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You! Gautam Ramdurai [email_address]   http://twistedfunnel.blogspot.com

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An evaluation of microblogging as a marketing communication platform