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XIME
   Pre Classical Theorist developed specific techniques to solve some
    identified problems and integrated management with their respective areas
    of specialization

    CONTRIBUTORS :

   Robert Owen – Pioneer of human research management
    Advocated the welfare of workers
   Charles Babbage – Inventor and management scientist
    Built the practical mechanical calculator
    Showed the necessity of profit sharing
   Andrew Ure – Emphasized the necessity of management education
   Henry Robinson Towne – Emphasized the significance of business skills
BUREAUCRATIC   ADMINISTRATIVE   SCIENTIFIC
  APPROACH       APPROACH       APPROACH
Lays emphasis on authority structures & description of organization.

Treats the organization as a closed system.

Based on practicing and experience of managers, principles are
developed.

Formal education and training is emphasized for developing
managements skills

Emphasis on economic efficiency and formal structure.
   MERITS

   Offers convenient framework for education & training.
   Helpful for drawing common principles out of past experiences.
   Focuses attention on what managers actually do.
   Provides scientific basis for management practice.
   Highlights the universal nature of management.

   SHORTCOMINGS

   Strict adherence to rules & regulations of the organization .
   it undermines the role of human factor.
   It is viewed as a closed system having no interaction with the environment.
   Relying too much on past experiences is bad.
   The total reality, in case studies, is absent.
Henry Fayol “ Father of Administrative Management Theory” explained
    management in terms of 5 functions namely,
    Planning, Organizing, Commanding, Co-ordinating and controlling.
    Fayol’s general principles of management

    Division of Work            Authority & Responsibility
    Discipline                  Unity of Command
    Unity of Direction          Subordination of individual to general interests.
    Remuneration                Centralization
    Scalar Chain                Order
    Equity                      Stability of Tenure
    Initiative                  Esprit de Corps (“Team Strength”)

    CRITICISMS:

   Theory said to be too formal.
   Did Not pay adequate attention to
Concerned with knowing exactly what we want men to do and see
that they do it in the best and te cheapest way possible.

Frederick Winslow Taylor “ Father of Scientific Mangement” came up
with this during the Industrial Revolution.

Elements and Tools of Scientific Management

Time and Motion Study           Separation of Planning and
                                doing
Job Analysis                    Standardization
Scientific Recruitment &        Financial Incentives
Training
MERITS:

Tools and physical activities in a job can be better balanced and
organized

Comprehends how important scientific selection of workers is and
comprehended that a person cannot do a job properly without
capability and training.

It encourages mangers to seek the “one best way” of doing a job.
BEHAVIOURAL THEORY

SOCIO-TECHNICAL SYSTEMS APPROACH

CO-OPERATIVE APPROACH

GROUP BEHAVIOR APPROACH

INTER-PERSONAL BEHAVIOR APPROACH

HUMAN RELATION APPPROACH

SOCIAL SYSTEM APPROACH
   The behavioral school of management emphasized what the classical
    theorists ignored – the human element.

   Behavioral theorists viewed organization from individual’s point of view.

   It emphasizes individual attitudes and behaviors and group processes, and
    recognized the significance of behavioral processes in the workplace.

    DE-MERITS

    Often not integrated with management concepts, principles, theory and
    techniques. Need for closer integration with organisation structure
    design, staffing, planning and controlling
   Positive effect on social system, personal attitudes & group
    behaviour.

   Focus on production, office operations, and other areas with close
    relationships between technical system and people.

    DE-MERITS

   Emphasis only on blue-collar and lower-level office work. Ignores
    much of other managerial knowledge
   Concerned with both interpersonal and group
    behavioural aspects leading to a system of co-operation.

   Concept includes any cooperative group with a clear
    objective.

    DE-MERITS

   Overlooks many managerial concepts, principles, and
    techniques being a broad field in the study of
    management.
   The behavioral school of management emphasized what the classical
    theorists ignored – the human element.

   Behavioral theorists viewed organization from individual’s point of view.

   It emphasizes individual attitudes and behaviors and group processes, and
    recognized the significance of behavioral processes in the workplace.

    DE-MERITS

    Often not integrated with management concepts, principles, theory and
    techniques. Need for closer integration with organisation structure
    design, staffing, planning and controlling
   Focus       on    interpersonal     behaviour,   human
    relations, leadership, and motivation.
   Based on individual psychology.

    DE-MERITS

   Ignores planning, organizing, and controlling.
   Psychological training is not enough to become an
    effective manager.
   Helps managers deal more effectively with the “people side” or
    “human side” of the organization.
   Employees not only have economic needs but also psychological
    and social needs.
   Employees prefer self-control and self-direction.
   Employee oriented democratic participative style of management is
    more effective than mechanic task-oriented style

    DE-MERITS

   Productivity is ignored.
   Incomplete Package.
   This approach says management is a social system composed of
    people who work in cooperation.
   Relationships exist between the external and internal environment
    of organisation.
   There should be harmony between the goals of organisation and
    goals of the group.
   Co-operation amongst the group is necessary.
MERITS

   This approach reflects the interest of all parties and is just not based
    on desires of one group alone.

    DE-MERITS

   Broader than management and its practices.
   Overlooks many management concepts, techniques and principles.
QUANTITATIVE/MATHEMATICAL APPROACH

SYSTEMS APPROACH

CONTINGENCY APPROACH

DECISION THEORY APPROACH

RE-ENGINEERING APPROACH
   Aims at higher degree of precision and
    perfection by using mathematical and
    statistical tools.
   Offers a systematic and scientific analysis
    and solution to problems.
   Consistent use of logical reasoning to solve
    problems helps in reducing personal bias
    and intuition of managers.
   Involves knowledge and skill of statistics
    , engineering, electronics, accounting etc.
   Dividing a problem into small simple
    components.
   Gathering required information on each
    component.
   Analysis of data so collected.
   Finding out the solutions to the problem in
    hand.
Merits
 It provides exactness of management
  principle.
 It helps the decision maker make better
  decisions through informed and reasoned
  judgments.
   A system is a set of interdependent
    subsystems which together perform some
    function.
   Organization is a dynamic system,
    responsive, sensitive and vulnerable to
    environmental changes.
   Systems approach gives a singular expansive
    and detail framework to diagnose the
    problem and decide which tool or
    combination of tools will accomplish the task
    best.
   Merits
   It can be used to get a quick perception.
   It is useful for better planning.
   Demerits
   It is very complicated.
   It is expensive.
   Implies there is no “One best way” of
    managing ,it depends upon situations and
    circumstances.
   It requires thorough knowledge of situational
    variables and external factors.
   Widens the horizon of management from
    management theory, principles, techniques.
   Calls for knowledge and analytical abilities on
    the part of managers.
   Organization structure of management
    authority must match demand of its
    environment and system of technology.
   Individual subsystems must match their
    particular environment and coincide with
    technological requirements.
   Leadership behaviour of managers must be
    appropriate to situational demands.
 Specify objectives and criteria for making decisions
 Developing alternatives
 Analyzing and comparing alternatives
 Select the best alternatives
 Implement the chosen alternatives
 Monitor the results to ensure that
 Desired results are achieved.
MERITS

   Suitable tools for decision making.
   Covers Entire range of human activities & macro
    conditions.

    DE-MERITS

   Does not take total view of management- decision
    making only one aspect of management
   Rational decision making is a challenge.
   Focuses on creating “big change” and fast, sensing a need to
    change, and reacting effectively .

   Radical redesign of business processes to achieve :       improvements in
    cost, quality, service, and speed.

   To improve efficiency, identify redundancies, eliminate waste in every
    possible way

   Look at how jobs are designed, raises critical questions about how much
    work and work processes can be optimally configured.

   Goal of reengineering: Bring about a tight fit between market opportunities
    and corporate abilities leading to creation of new jobs.
“A management method relying on the co-operation of all members
of an organization”.

“Management method that centers on quality and on the long term
success of the organization through the satisfaction of the
customers , as well as the benefit of all its members and society”.
STRATEGY

STRUCTURE

SYSTEMS

STAFF

STYLE

SUPERORDINATE GOALS

SKILL
Various approaches to management

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Various approaches to management

  • 2.
  • 3. Pre Classical Theorist developed specific techniques to solve some identified problems and integrated management with their respective areas of specialization CONTRIBUTORS :  Robert Owen – Pioneer of human research management Advocated the welfare of workers  Charles Babbage – Inventor and management scientist Built the practical mechanical calculator Showed the necessity of profit sharing  Andrew Ure – Emphasized the necessity of management education  Henry Robinson Towne – Emphasized the significance of business skills
  • 4. BUREAUCRATIC ADMINISTRATIVE SCIENTIFIC APPROACH APPROACH APPROACH
  • 5. Lays emphasis on authority structures & description of organization. Treats the organization as a closed system. Based on practicing and experience of managers, principles are developed. Formal education and training is emphasized for developing managements skills Emphasis on economic efficiency and formal structure.
  • 6. MERITS  Offers convenient framework for education & training.  Helpful for drawing common principles out of past experiences.  Focuses attention on what managers actually do.  Provides scientific basis for management practice.  Highlights the universal nature of management.  SHORTCOMINGS  Strict adherence to rules & regulations of the organization .  it undermines the role of human factor.  It is viewed as a closed system having no interaction with the environment.  Relying too much on past experiences is bad.  The total reality, in case studies, is absent.
  • 7. Henry Fayol “ Father of Administrative Management Theory” explained management in terms of 5 functions namely, Planning, Organizing, Commanding, Co-ordinating and controlling. Fayol’s general principles of management Division of Work Authority & Responsibility Discipline Unity of Command Unity of Direction Subordination of individual to general interests. Remuneration Centralization Scalar Chain Order Equity Stability of Tenure Initiative Esprit de Corps (“Team Strength”) CRITICISMS:  Theory said to be too formal.  Did Not pay adequate attention to
  • 8. Concerned with knowing exactly what we want men to do and see that they do it in the best and te cheapest way possible. Frederick Winslow Taylor “ Father of Scientific Mangement” came up with this during the Industrial Revolution. Elements and Tools of Scientific Management Time and Motion Study Separation of Planning and doing Job Analysis Standardization Scientific Recruitment & Financial Incentives Training
  • 9. MERITS: Tools and physical activities in a job can be better balanced and organized Comprehends how important scientific selection of workers is and comprehended that a person cannot do a job properly without capability and training. It encourages mangers to seek the “one best way” of doing a job.
  • 10. BEHAVIOURAL THEORY SOCIO-TECHNICAL SYSTEMS APPROACH CO-OPERATIVE APPROACH GROUP BEHAVIOR APPROACH INTER-PERSONAL BEHAVIOR APPROACH HUMAN RELATION APPPROACH SOCIAL SYSTEM APPROACH
  • 11. The behavioral school of management emphasized what the classical theorists ignored – the human element.  Behavioral theorists viewed organization from individual’s point of view.  It emphasizes individual attitudes and behaviors and group processes, and recognized the significance of behavioral processes in the workplace. DE-MERITS Often not integrated with management concepts, principles, theory and techniques. Need for closer integration with organisation structure design, staffing, planning and controlling
  • 12. Positive effect on social system, personal attitudes & group behaviour.  Focus on production, office operations, and other areas with close relationships between technical system and people. DE-MERITS  Emphasis only on blue-collar and lower-level office work. Ignores much of other managerial knowledge
  • 13. Concerned with both interpersonal and group behavioural aspects leading to a system of co-operation.  Concept includes any cooperative group with a clear objective. DE-MERITS  Overlooks many managerial concepts, principles, and techniques being a broad field in the study of management.
  • 14. The behavioral school of management emphasized what the classical theorists ignored – the human element.  Behavioral theorists viewed organization from individual’s point of view.  It emphasizes individual attitudes and behaviors and group processes, and recognized the significance of behavioral processes in the workplace. DE-MERITS Often not integrated with management concepts, principles, theory and techniques. Need for closer integration with organisation structure design, staffing, planning and controlling
  • 15. Focus on interpersonal behaviour, human relations, leadership, and motivation.  Based on individual psychology. DE-MERITS  Ignores planning, organizing, and controlling.  Psychological training is not enough to become an effective manager.
  • 16. Helps managers deal more effectively with the “people side” or “human side” of the organization.  Employees not only have economic needs but also psychological and social needs.  Employees prefer self-control and self-direction.  Employee oriented democratic participative style of management is more effective than mechanic task-oriented style DE-MERITS  Productivity is ignored.  Incomplete Package.
  • 17. This approach says management is a social system composed of people who work in cooperation.  Relationships exist between the external and internal environment of organisation.  There should be harmony between the goals of organisation and goals of the group.  Co-operation amongst the group is necessary.
  • 18. MERITS  This approach reflects the interest of all parties and is just not based on desires of one group alone. DE-MERITS  Broader than management and its practices.  Overlooks many management concepts, techniques and principles.
  • 19. QUANTITATIVE/MATHEMATICAL APPROACH SYSTEMS APPROACH CONTINGENCY APPROACH DECISION THEORY APPROACH RE-ENGINEERING APPROACH
  • 20. Aims at higher degree of precision and perfection by using mathematical and statistical tools.  Offers a systematic and scientific analysis and solution to problems.  Consistent use of logical reasoning to solve problems helps in reducing personal bias and intuition of managers.  Involves knowledge and skill of statistics , engineering, electronics, accounting etc.
  • 21. Dividing a problem into small simple components.  Gathering required information on each component.  Analysis of data so collected.  Finding out the solutions to the problem in hand.
  • 22. Merits  It provides exactness of management principle.  It helps the decision maker make better decisions through informed and reasoned judgments.
  • 23. A system is a set of interdependent subsystems which together perform some function.  Organization is a dynamic system, responsive, sensitive and vulnerable to environmental changes.  Systems approach gives a singular expansive and detail framework to diagnose the problem and decide which tool or combination of tools will accomplish the task best.
  • 24. Merits  It can be used to get a quick perception.  It is useful for better planning.  Demerits  It is very complicated.  It is expensive.
  • 25. Implies there is no “One best way” of managing ,it depends upon situations and circumstances.  It requires thorough knowledge of situational variables and external factors.  Widens the horizon of management from management theory, principles, techniques.  Calls for knowledge and analytical abilities on the part of managers.
  • 26. Organization structure of management authority must match demand of its environment and system of technology.  Individual subsystems must match their particular environment and coincide with technological requirements.  Leadership behaviour of managers must be appropriate to situational demands.
  • 27.  Specify objectives and criteria for making decisions  Developing alternatives  Analyzing and comparing alternatives  Select the best alternatives  Implement the chosen alternatives  Monitor the results to ensure that  Desired results are achieved.
  • 28. MERITS  Suitable tools for decision making.  Covers Entire range of human activities & macro conditions. DE-MERITS  Does not take total view of management- decision making only one aspect of management  Rational decision making is a challenge.
  • 29. Focuses on creating “big change” and fast, sensing a need to change, and reacting effectively .  Radical redesign of business processes to achieve : improvements in cost, quality, service, and speed.  To improve efficiency, identify redundancies, eliminate waste in every possible way  Look at how jobs are designed, raises critical questions about how much work and work processes can be optimally configured.  Goal of reengineering: Bring about a tight fit between market opportunities and corporate abilities leading to creation of new jobs.
  • 30.
  • 31. “A management method relying on the co-operation of all members of an organization”. “Management method that centers on quality and on the long term success of the organization through the satisfaction of the customers , as well as the benefit of all its members and society”.