7 trends reshaping financial services

1 Populist backlash rips the wealthy 2 Trust is broken, value is compromised 3 Cost-conscious clients rethink going it alone 4 Tax burden will be oppressive 5 Winners and losers emerge in distribution 6 Digital is operating force in 21st century 7 Winners use crisis to review, regroup, reform ,[object Object]

1. Populist backlash rips the wealthy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2. Trust is broken, value is compromised ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

3. Cost-conscious clients rethink investing on own ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Spectrem Affluent Marketing Insights 2009

4. Tax burden will be oppressive ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

5. Winners and losers emerge in distribution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Distribution prediction: winners & losers ,[object Object],Gainers Online financial services Independent reps Fee-based financial advisors Unclear DC plans Retail banks Discount brokers Losers Wirehouses Investment banks Investment consultants

But what about the day AFTER tomorrow….?

Variable Service Model “straw man” Source: LederMark Communications, LLC High touch ,[object Object],[object Object],[object Object],Medium touch ,[object Object],[object Object],[object Object],[object Object],Automated ,[object Object],[object Object],[object Object]

6. Digital is operating force in 21 st century ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Companies are reconfiguring marketing budgets Source: Marketing Sherpa, Marketing and the Economy Survey Methodology: Fielded September 24-29, 2008. N=382

7. Winners will use the crisis to review, regroup, reform ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What to do next…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How LederMark can help… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contact us ,[object Object],[object Object],[object Object],[object Object],[object Object]

7 trends reshaping financial services

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