Personal Information
Organization / Workplace
Dallas/Fort Worth Area United States
Occupation
Customer Experience Champion
Industry
Design
About
My unique insights help organizations create meaningful synergy between design thinking and business strategy. Above all, my focus is on enabling companies to deliver the best customer experience.
My goal is to make sure that all my clients achieve success that's beyond their wildest imagination.
I am currently obsessed with the idea of turning mundane tasks into fun compulsions through applying varying degrees of game-inspired mechanics to business objectives and developing innovation initiatives to drive new products, services and business models within existing organizations.
Likes
(31)How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algorithm?
J. M. Korhonen
•
14 years ago
IDEO's design thinking.
BeeCanvas
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9 years ago
A Pragmatic Guide to Design Thinking
Matthias Langholz
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8 years ago
Ux australia talk 2014 : Reflections of a story teller
Meld Studios
•
9 years ago
Becoming a great listener with one simple trick
Meld Studios
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9 years ago
What I’ve learned about research interviews from talk shows
Meld Studios
•
9 years ago
Beyond digital: UX to service design
Meld Studios
•
9 years ago
Levels of context: The impact of zoom on the contexts we research, design for & implement within
Meld Studios
•
12 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
How to fix a Broken Brand (McDonalds Case Study 2015)
Graham Brown
•
8 years ago
Work Rules!
Laszlo Bock
•
8 years ago
Insane Honesty in Content Marketing
Velocity Partners
•
8 years ago
Magical UX and the Internet of Things
Josh Clark
•
9 years ago
7 lessons on Presentation Design from TED TALKS | Curly Films
Storyline Presentations
•
8 years ago
Design Principles: The Philosophy of UX
Whitney Hess
•
12 years ago
Strategic Analysis of Airtel Limited in Indian Telecom Sector
rajinderpal_12
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13 years ago
How to build the perfect pattern library
Wolf Brüning
•
9 years ago
Atomic design
Brad Frost
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10 years ago
Innovation Tips That Will Change the Way You Think
SlideShop.com
•
8 years ago
Explore, Exploit, and Transform Your Way to a Digital Future- Leslie Barry, ThoughtWorks
Thoughtworks
•
8 years ago
Things you need to know about upgrading to apple iOS 9
Vertechx 9
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8 years ago
Remote user research & usability methods to gather important insights fast
Anna Iurchenko
•
8 years ago
Mapping a service
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•
12 years ago
Customers First: Designing for differentiation, conversion and loyalty
Meld Studios
•
10 years ago
Reimagining enterprise IT: Shifting from technology provider to experience enabler
Meld Studios
•
9 years ago
How to Validate Your Digital Product
Koombea
•
9 years ago
Information Architecture Heuristics
Abby Covert
•
12 years ago
Venture Secrets—Building a Compelling Value Proposition for Your Research
New York University
•
9 years ago
Future of Work: Culture
IBM Social Business
•
9 years ago
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
10 years ago
Personal Information
Organization / Workplace
Dallas/Fort Worth Area United States
Occupation
Customer Experience Champion
Industry
Design
About
My unique insights help organizations create meaningful synergy between design thinking and business strategy. Above all, my focus is on enabling companies to deliver the best customer experience.
My goal is to make sure that all my clients achieve success that's beyond their wildest imagination.
I am currently obsessed with the idea of turning mundane tasks into fun compulsions through applying varying degrees of game-inspired mechanics to business objectives and developing innovation initiatives to drive new products, services and business models within existing organizations.