Social Media Concepts and Tools for EMS Education
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Social Media Concepts and Tools for EMS Education presented to EMS educators and trainers at the 2015 Arrowhead EMS Association conference by Greg Friese in Duluth, Minnesota
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Social Media Concepts and Tools for EMS Education
- 1. Social Media Tools for Teaching
- 2. Greg Friese, MS, NRP
- 5. Technology!
- 6. Show of phones… ? Do you have a smartphone or tablet with you?
- 8. What are the essential technology skills for an EMT or Paramedic in 2015? Search Question
- 9. Essential EMS Practitioner Technology Skills • Access knowledge • Curate information • Click safely • Focus on people/tasks • Honor patient PHI • Professional discussion
- 10. Is there a different skill set for EMT and paramedic educators? Search Question
- 11. Essential EMS Educator Technology Skills • Find and share content • Capture videos and image • Find and use smartphone apps • Facilitate participation in online communities • Develop collaborative learning activities
- 12. Objective 1: Social Media Concepts and Terms
- 14. Social Media
- 16. How has the available hardware changed? Search Question
- 17. Hub and Spokes
- 18. Hub is Home base
- 19. Hub is a Starting Point
- 20. Blog as a Hub
- 21. Blog as a Hub
- 23. Facebook as a Hub
- 24. Facebook as a Hub
- 25. Facebook as a Hub
- 27. What spokes are best for an EMS education program or EMS agency? Search Question
- 28. Spokes are Social Networks • Facebook page • YouTube channel • Photo sharing • eNewsletter • SlideShare • Google Docs • Dropbox • Twitter • Blog • Google+ • LinkedIn • Wiki
- 29. GI=GO
- 31. WYSIWYG Model • LMS content • Blog • Podcast • PPT to Flash • Flash learning objects • Screencasting • Games Subject Matter Expert Instructional Designer Audience
- 32. Are we flipping the classroom? Search Question
- 33. Objective 2 Create Social Media Content
- 34. Rethink Email Full_Time_Staff, Part_Time_Staff Monday Morning Training Tip Good morning, Welcome to another Monday EMT tip. Remember join our Facebook group. When assessing chest pain patients remember these tips: Meeting, Updates, and Announcements All staff, Read all attachments … Do these things differently … Come to this meeting … Happy this, that, or the other thing
- 35. How does or could your organization use email messaging for training? Search Question
- 36. Sick or Not Sick?
- 37. Digital Photos > 1.5 billion shared everyday • Facebook • Instagram • WhatsApp • Snapchat
- 39. Photo Sharing
- 40. Photo Sharing What do we do with all of these photos?
- 41. Photo Sharing
- 43. Video Viewing 6 billion hours per month • 100 hours of video uploaded each minute • 1 billion unique users each month
- 47. Video Channel
- 48. Point of View Video
- 50. What training activities are you video recording (or could be)? Search Question
- 51. Images and Videos • Lectures and demos • NREMT skill stations • Equipment use and care • Medications, tools, etc. • Assessment techniques • Case based learning • Clinical site introductions • Preceptor interviews
- 53. Go Places H
- 54. Get Better Video-assisted Feedback During CPR: Analysis of Smartphone Video Footage Accurately Classifies Chest Compression RateRead Scientific Assembly Abstracts
- 55. Good to Great Video
- 56. What makes great video? Search Question
- 58. Screencasts
- 61. Screen Capture • Alt+PrtScrn to capture the active window only • Snipping Tool (Accessories) • PowerPoint 2010 or higher screen capture tool • Lightshot – freeware
- 62. Remote Instruction (Screen Sharing and Casting) • GoToMeeting • Join.me • Google Hangouts • Skype • Others???
- 63. How could you use remote instruction? Search Question
- 64. EMS Podcasts
- 65. EMS Podcasts
- 66. Audio Production • Audio recorder • Smartphone apps • Blog Talk Radio • Skype with recording add-ons • Google Voice number
- 68. What topics are best taught with interactive polling? Search Question
- 69. File Sharing / Remote Access Dropbox Google Drive Evernote I just ate your USB drive.Amazon Cloud
- 70. Communicate and Interact Teacher Google Doc Class Notes
- 71. Is it better to link to content from a spoke or embed on the hub? Search Question
- 72. Linking from a Spoke
- 73. Embed a Facebook Post
- 74. Embed Code Available • Facebook page posts • YouTube videos (and other) • Podcasts • Tweets • SlideShare and slideshows • Documents • Widgets (like page, recent follows) • Affiliate links (Amazon)
- 75. Embed a YouTube Video
- 76. Embed a YouTube Video
- 77. Embed a YouTube Video
- 78. EMS Apps - x + ÷
- 79. ERG 2012 App • Safe clicking • Download • Feature tour • Find guides • Scene reports EMS1.com: Train to use app
- 80. What are other activities to use apps in the classroom, lab, or training ground? Search Question
- 81. Access Information H NIMS ICS Guide Paramedic Meds LA County Paramedic Pediatric EMS
- 82. Reference Guides Epocrates WebMD iPharmacy Drug Guide and Pill ID
- 83. Skill Prep and Practice Obtaining IV Access Airway Management Triage Locate the Cricothyroid Membrane
- 84. EMS Today 2015 • Topics • Speakers • Products • Social stream Virtual Travel
- 86. Get Patient Off Phone
- 87. Test Prep and Practice EMT Review Plus Paramedic Review Critical Care Paramedic Review
- 88. Year of the Drone???
- 89. How do I keep all of the content up-to-date? Search Question
- 90. Concerns
- 91. Privacy
- 93. I don’t have time Hard to be in EMS 2.0 and EMS 0.01 at same time
- 94. Take Action • Personal accounts • Establish a hub • Initiate a few spokes • Monitor conversation • Share and respond • Emulate best practices • Ask questions
Editor's Notes
- Welcome. Presented by Greg Friese, MS, NRP
- Welcome. Thanks. About me.
- Permission is granted to do any of these things…in fact I expect you to do one or more of these things.
- I welcome your participation during this session You can raise your hand and ask, at any time. Part of our intent is “ample time for questions”
- You already have most of the tools – hardware and software. My mother-in-law used to write a blog with embedded videos and images. If she can do it anyone can do it.
- [Show of phones… vote] Poll: Do you have a smartphone or tablet with you ... No or Yes If you answered no … you are going to miss out of some participation opportunities If you answered yes … you are welcome to …
- Post SlideShare of slides to: Upload to Slideshare.net/gfriese Embed at EverydayEMSTips.com
- Ask audience….What are the essential technology skills for an EMT or Paramedic in 2015?
- EMS professionalism skills Becoming a “Netizen”…education starts here
- Ask audience…. Is there a different skill set for EMT and paramedic educators?
- EMS Educator
- Obj 1 Introduce social media content concepts, terms, and tools Start out with some concepts and terms Build a shared understanding
- Websites that create opportunities for individuals to interact with one another Independent of space and or time Facebook, LinkedIn, …. And many others To some degree YouTube, Flickr, Twitter
- Content – all file types shared through social networks, websites, and content aggregation sites Podcast, videocast, screencast, blog post, everything! All the content that is shared across social networks.
- Tools for creating social media content – images, videos, podcasts, blogs, etc. Computer Internet connection and web browser Phone Video camera Free image and video editing
- Ask audience…. How has the available hardware changed? not much has change … laptop, iPhone, iPhone earbuds Tools for creating social media content – images, videos, podcasts, blogs, etc. Computer Internet connection and web browser Phone Video camera Free image and video editing
- UPDATE PHOTO – not much has change … laptop, iPhone, iPhone earbuds Tools for creating social media content – images, videos, podcasts, blogs, etc. Computer Internet connection and web browser Phone Video camera Free image and video editing
- First heard described by Dave Konig. Work we did on piosocialmediatraining.com … an email based learning/training program
- EMS1 is my home base Everyday EMS Tips is a secondary Home base.
- Hub is the starting point … the center of the wheel for your social media efforts. The official presence. Create with HTML programming Or use a WYSIWIG editor that comes with Blogger, Wordpress, or TypePad Blogger is a free tool.
- So many great blogs Subject matter experts connecting directly to their audience
- Education or training program ??? Need to find…good example of how hard it is to keep a blog and a marketing site running
- Hub for many organizations is Facebook … which can link out to and deliver lots of spoke content
- Hub for many organizations is Facebook … which can link out to and deliver lots of spoke content
- UPDATE PAGE – MN (Inver Hills, Other MN EMS Education examples) Group Page
- Ask audience…. What spokes are best for an EMS education program or EMS agency?
- Social media content for your organization – out from the hub – social media content.
- Garbage In Equals Garbage Out Good classroom instructor will do well Bad classroom instructor will struggle Social media tools won’t save you
- Book publishing model…experts (us) give content to designers…designers then prepare a book, online software for the audience. Unnecessary, expensive, and time consuming
- Don’t need to be an instructional designer, web developer, graphic designer to create cases, games, and social media content. Easy to use software and hardware tools that allow you as a subject matter expert to deliver content directly to the audience. Lots of tools for us to quickly, cheaply, and easily create online content on our own without an instructional designer
- Ask audience…are we flipping the classroom? What does that even mean? I just heard recently there are 71 documented styles of learning? Who knows which one will work. http://www.slate.com/articles/podcasts/gist/2015/01/the_gist_maria_konnikova_on_learning_styles_and_mike_spiels_about_abc_s.html
- Obj 2 Create social media content using hub and spokes model
- Send a bunch of stuff Read this stuff Do something different Might be able to track opens but that is about it This is a high potential tool, use it for something other than as an electronic bulletin board Instead of printing and thumb tacking the announcement is emailed: Attend this Do this Talk to this person Report to Don’t do Start doing Thanks Work harder Happy this, that, or the other thing Great potential for auto responder program – signup and receive a series of emails on a training topic
- Ask audience…How does or could your organization use email messaging for training?
- Lets…start looking at some of those tools. Photo – kid assessment
- http://ben-evans.com/benedictevans/2014/6/24/imaging More than 350 million photos per day just to FB (does not include Instagram http://www.businessinsider.com/facebook-350-million-photos-each-day-2013-9
- Students take pictures during training https://www.polleverywhere.com/multiple_choice_polls/yW2IY3msw2Qe2X1 My students (Personnel) use their smartphones to take pictures during lectures, demonstrations, skills practice, field training exercises, or lab time? Yes, I see them take pictures No, I don’t see them take pictures No, phones are not allowed in class/training I didn’t know phones could take and send pictures
- UPDATE SCREEN SHOT Discuss why or why not to allow those photos… Foam pit training exercise photos Nearly everyone is walking around with a camera … all the time. In and out of class How could you use these phones as part of class and education activities.
- Specific way to use an image Interactive image…click on learn more. Probably other tools like this…
- http://www.youtube.com/t/press_statistics More than 1 billion unique users visit YouTube each month Over 6 billion hours of video are watched each month on YouTube—that's almost an hour for every person on Earth 100 hours of video are uploaded to YouTube every minute 80% of YouTube traffic comes from outside the US YouTube is localized in 61 countries and across 61 languages According to Nielsen, YouTube reaches more US adults ages 18-34 than any cable network Millions of subscriptions happen each day. The number of people subscribing daily is up more than 3x since last year, and the number of daily subscriptions is up more than 4x since last year
- Space is wide open for great EMS Video
- YouTube … learn anything…
- Powerful tool to learn, fine tune, and review skills 125,000+ views of combitube video Embbed into blog. Create your own videos, post, add to a class YouTube channel
- Screen shots of different types Immersive (in the action point of view) Outside action Over the action (drone) Is anyone using these in class – Go Pro, Drone? Observer Hidden Camera “Helmet Cam” Patient Cam Other?
- Ask audience…What training activities are you video recording or could you be? Skills Assessments Presentations Software processes
- Watch as a class, discuss risks, benefits, treatments, etc. http://youtu.be/mrJRyxS1U7A
- Stations, hospitals, clinics, dialysis, etc..
- Video-assisted Feedback During CPR: Analysis of Smartphone Video Footage Accurately Classifies Chest Compression Rate Abstracts for the 2013 NAEMSP Scientific Assembly Volume 17 / Number 1 January / March 2013
- Great video!
- Ask audience…What makes great video? Story, story, story! Framed and composed Good lighting Well-dressed (uniforms) Somewhere other than a classroom Short – less than 1 minute, less than 5 minutes Longer videos break into chunks
- Find Post and share
- Incredible tool that is dramatically underutilized. Record what is happening on your screen - and add audio explanation. CentreLearn screencasts Aladetec screencasts FISDAP screencasts
- Easier to create than a screencast. Record the steps in a process
- Remote Instruction and Broadcasting GoToMeeting – up to 3 ‘people’ free Live delivery of content. Can do this very simply with something like Skype. GoToMeeting and GoToWebinar Many other live delivery tools.
- Ask audience…What makes great video? Full set of features…voice, screen sharing, text chat, polling guest speakers, collaborative training for multiple departments
- Listen, learn, discuss <iframe width="100%" height="166" scrolling="no" frameborder="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/169325768&color=ff5500"></iframe>
- <iframe width="640" height="360" src="http://www.mediccast.com/blog/?powerpress_embed=9828-studio-vid&powerpress_player=html5video" frameborder="0" scrolling="no" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe>
- Easy to record
- Polling and Games Retention Comprehension
- Ask audience… What are specific topics that might be best taught with interactive polling?
- An essential part of creating content is storage and accessibility… Dropbox Google Drive Evernote Amazon Cloud Drive Other tools to be able to access files from anywhere – no more “dog ate my homework” or I left my USB drive at home or the file is on my other computer. Screenshot of PDF available through Dropbox…Everyday EMS Tips book??? Assignments Protocols
- SMS messaging, Twitter, Facebook… Back Channel Outside Classroom Inside Classroom To the cloud Google Doc Shared doc for course notes, Rom Duckworth Google Drive Multiple authors Multiple viewers Mind Mapping - Laura Cathcart
- Ask audience… Is it better to link to content from a spoke or embed on the hub?
- The above could link to various examples of pages with embed code.
- Changing start time Resize – proportionally! Please!
- Changing start time Resize – proportionally! Please!
- Changing start time Resize – proportionally! Please!
- Since we can’t likely overcome ingrained habits, brain wiring, and addictive behavior how can we be intentional about using in and out of the classroom. Use as a force for good, rather than a nefarious tool of interrupting and distracting evil. Responsibility of education programs to teach and model behavior that employers like to see and find desirable – Bill Toon. What uses do you specifically encourage or discourage? Lecture Discussion Simulation labs Quizzes Clinical/ride time? Communicate – send, receive, notify Document and archive Scheduling Navigation Already used to: Exchange text Watch/create videos Listen/record audio Schedule and track Interact with references Practice assessments Navigate
- Training activity
- Ask audience…What are other activities to use apps in the classroom, lab, or training ground?
- Web Browser Medical and EMS Specific Apps Other textbooks (example of Google books for needle decompression of an infant) PA Protocols in app…UPMC EMS Navigator
- Looking up drugs – write down 3 meds from previous patients. Look-up and review with classmates. Use case, PA EMT writes: “And yes since them I did get the drug app for my tablet since then. What had happened was that we were on the scene of a call and an elderly patient had heavy bleeding and a whole laundry list of medications. A new protocol here is if its a fall, head trauma and they are on blood thinners it's a trauma alert at the hospital now. We couldn't figure out which drug was their thinner. But yea since then I did get the app.”
- Med Drills … app names and icons
- EMS Today app Go places Could do same for EMS Today and EMS Expo
- From National EMS Education Standards, AEMT http://www.ems.gov/pdf/811077d.pdf Also in paramedic standards, http://www.ems.gov/pdf/811077e.pdf Part of EMS Education Standards EMS Communication Systems Communication with Other Healthcare Professionals
- 2 tips from Steve Whitehead, Remember 2 things video http://paramedictv.ems1.com/Clip.aspx?key=56B16E7715D8A704 Be polite Maintain eye contact
- Mention EMS1.com 101 things to know app …
- Ask audience…Maintaining over time Restricting access Maintaining over time Restricting access
- Lots of concerns about EMS Education 2.0
- My boss would never approve. I think most social media users just started without asking for permission. Don’t ask … just do it … as long as in the best interests of your organization. I am guessing a lot of information is passing your organization by
- You don’t have time. I don’t have time Nobody has time for more. Need to think about what you will give up to participate in EMS2.0 * Hard to be in EMS2.0 and EMS 0.1 at the same time. I have given up – less general web browsing, listening to as many podcasts as I used to, and I send a lot less email.
- Get started with personal accounts Establish a hub – the organizing point for social media presence Initiate a few spokes – things like twitter, YouTube channel, Flickr for photos. Monitor conversation – RSS reader, Twitter Search, Google Alerts Share and respond – engage with others, without selling Emulate others best practices – learn from other users, PIO Social Media Boot Camp, free email training program. Ask questions -