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Online Education Trends for Emergency Responders
My Task Online education is the most dynamic and fastest growing component of emergency responder education. Education programs are migrating from the desktop computer to iPods, MP3 players, smartphones and PDAs as m-learning programs, and 3-D virtual simulations are being used for training and evaluation. This session covers emerging trends in online education for emergency responders and discusses how to evaluate tools and technologies for your organization.
Your Tasks Listen Participate Ask Questions
Back ChannelCommunication Text Tweet (#EMSExpo) Photo Video Blog allowed and encouraged
Director of Education
Introduction Special thanks to C3Softworks and KyleDavidBates.com
Attended Past Presentation Yes No
Listen to EMSEduCast Podcast 1-10 episodes 10-50 episodes 50 or more episodes What is the EMSEduCast?
Are We Connected? Twitter (@gfriese) Facebook.com/gfriese LinkedIn.com/in/gregfriese Ning Network One or more connections
Will you run with me tomorrow morning? Yes No Hell no!
What about you?
Primary EMS Role Field provider Training officer Supervisor Chief Supplier Other
Years in EMS < 1 year 1-5 years 6-10 years > 10 years
Anyone can use and make elearning. Even you EMS Newbies and EMS Dinosaurs.
Consumer/User of Online Education Yes No Not sure
What types of elearning do you consume?
Examples of Online Education
Email  Full_Time_Staff, Part_Time_Staff Monday Morning Training Tip Meeting, Updates, and Announcements Good morning, Welcome to another Monday EMT tip. Remember join our Facebook group.  When assessing chest pain patients remember these tips: All staff,  Read all attachments …  Do these things differently … Come to this meeting … Happy this, that, or the other thing
File Transfer PDF files PPT slides Audio files
HTML Text Read, click, read, click, read … … click, click, click, click …
Streaming Media
Producer of Online Education Yes No
PPT to Flash
Interactive Content
Webinar
Screencast
Blogs
Videos
Podcasts
Gaming
Which format do you consume most? Web articles Audio podcasts PowerPoint style Streaming video Other None
Emerging Trends
2009 Trends Widely available Ongoing resistance Reflects instruction Lots of FREE content Crowded marketplace Live training Easy to create content SME interaction Institutional barriers Accreditation All-in-One Solution Paramedic experts
Social Network Involvement Member and engaged Member and not engaged Not a member What’s a social network?
Social Networking ? ? ? ? ? ? Me You ? ? ? ? ? ?
#1 Social Learning Key attributes: Community generated User centered Collaborative processes Use of online tools for creation and networks for distribution
#1 Social Learning Subject Matter Expert Audience Audience Audience Audience
#2 Social Media
Percent of Employees with a Smartphone 76-100% 51-75% 26-50% 0-25%
Americans using Smartphones by the fourth quarter of 2010 50%
#3 Mobile Learning Already used to: Exchange text Watch/create videos Listen/record audio Play games Interactive references Practice tests
High speed internet access in station? Yes No Don’t know
High speed internet access in ambulance? Yes No Don’t know
#4a Anywhere Availability
#4b In Station Training  Scheduled time Dedicated learning space Configured hardware User support
#5 Hybrid Education
QA data analysis used to pick training topics Strongly Agree Agree Neutral Disagree Strongly Disagree
#6 Integration PCR Data Yes QA Analysis Competent? No Online Education Preceptor Skill Lab
Evaluation of Tools and Technologies
Why do you want to train online? Train better  Save money Student demand All of the above I don’t want to
Online learning is as effective or more effective than classroom training True False
Online learning “actually tends to be better than conventional instruction”
Evaluation Criteria Training objectives Development time Resources
Objectives GI=GO
Community Generated (collaborative) WYSIWYG (SME) Interactivity Custom Programming (team) Development Time
Resources
Calculation of ROI
Tools Needed
Path to Success Needs Assessment Resource Allocation Timeline to Implement Champions to Lead Achievable Goals Multi-Year Commitment
Questions Search
Let’s Stay in Touch

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Trends in Online Education

Editor's Notes

  1. Focus on emerging trends and evaulation of tools and technologies
  2. What your tasks are for today. Listen … if you wantParticipate … audience response pads, will tell you about that more in a bitAsk questions … now and later
  3. Back channel communication … communication among the audience during the presentation. These are some methodsLong history but an emerging trend as access to tools and software has changed
  4. My primary role is director of education for CLSHave been involved and engaged in Social Media for nearly 2 years. Blogging, microblogging, podcasting and morePIOSocialMediaTraining.com … free training resources, blog, podcast, and social media policy ebook. Co-founded with David Konig
  5. Handout audience response padsTell them how to use – use the keys to answer questions that I will display on the screen. Yes/noMultiple choice
  6. Let’s get to know each other a little bitPast presentation I have given. Welcome and welcome back
  7. 71 episodes of EMS education focused content.55,000+ downloadsLive shows in the ex
  8. Are we connected …. Or do we already quote know each other? I welcome connections from any of you in any of these places. Possibly glad to have so many “friends” in the audience
  9. One of my passions is fitness.Great time for me to think and scheme
  10. Now I want to get to know youWant to learn a little bit more about you … Using the audience response pads
  11. What is your primary EMS role …Then try to tailor messages and examples to the concerns of the audience.
  12. How many years have you been involved in EMS?
  13. Elearning is for any educator.Don’t have to be young or old
  14. Are you a user of elearning?
  15. We are going to briefly review the continuum of elearning
  16. Send a bunch of stuffRead this stuffDo something differentMight be able to track opens but that is about itThis is a high potential tool, use it for something other than as an electronic bulletin boardInstead of printing and thumb tacking the announcement is emailed:Attend thisDo thisTalk to this personReport toDon’t doStart doingThanksWork harderHappy this, that, or the other thingGreat potential for auto responder program – signup and receive a series of emails on a training topic
  17. Transfer of files as elearning – go to this link, click, download and read. Download to local computer. Classroom content onlineVisit a website,Click on link,Download,Print,Read,Review,Take test,Tell someoneGet CE
  18. HTML text on a pageTake all your class room stuff or magazine articles or book chapters and put them on a websiteGo to that website and read, More likely click through as fast as you can to the review questions then take the final exam. Usually an exercising in clicking and either confirming stuff you already know with quiz questions or guess at questions until you get it right
  19. Audio or video recorded and streamed out with things like Quick Time, Windows Media Player, Real PlayerAll changes with Flash
  20. With the exception of email … those examples require some programming aptitude. Next I want to know, are you a producer of online education?
  21. Lots of ways to produce elearning.My preferred and most used method is PowerPoint to Flash
  22. I am also very fond of building interactive content with WYSIWIG editingInteractive content, that forces user to interact with content – call this harnessing the power of the microporcessorSignificant challenge can result in development – most learning objects are Flash based – either use a flash programming tool or work with a flash programmer. BEWARE clip art, may require flash programming – communication from EMS instructor to Flash programmer
  23. Features – depends on webinar platformLive presentation of content at your computer, from your computer. Don’t need to go into the studioPresentation/delivery of contentInteract with audience – “unmuting” or encouraging chat and questionsComfort level talking to empty spaceText chatVideo chatAudio streamingScreen sharing
  24. ScreencastScreenR screen shotI am just about done with reading any email that explains a software process with text. If you are not using screen capture software for images or videos of processes you need to be. A text explanation is nearly impossible to do adequately. If you wanted field personnel to understand how to use new defibs would you:Send an email with text onlyCall them in for an in-service – lecture and demoCall them in for a competency check – AED trainer and manikin on table, GO!Create and post a video for viewingI know which I would doWhy are software processes typically explained with a text email????
  25. Blogs are also elearning … easy to produceSo many great blogsSubject matter experts connecting directly to their audience – dynamically updated content, styling easy to control and update. Opportunities for two way communication
  26. Powerful tool to learn, fine tune, and review skillsIntegrate into blog or website or link to from a classroom presentation. Create your own
  27. Subject matter expert communicating directly to the audience. Podcasts – voice/audio recording.Listen on webDownload to your desktopDownload and transfer to a device like an iPodDownload and listen on Smartphone
  28. An emerging tool/technology for instruction.
  29. Which format of elearning do you consume most?
  30. Next phase of the presentation
  31. These are the trends I discussed in 2009
  32. As a prelude to the first trend … what is your involvement in social networks?
  33. Social networks are websites that create opportunities for individuals to interact with one anotherIndependent of space and or timeFacebook, EMS United, MySpace, LinkedInTo some degree YouTube, Flickr, Twitter
  34. Community – learns, creates content, distributes content … simple, free, and easy to use tools continue conversationAnnouncementsConnections and introductionsOngoing discussionNew discussionContinuing discussionCan extend and broaden the conversation.
  35. Most elearning has been based on the SME pushing content to the audience. That has changed over time to encourage and allow interaction between participantsFor example the SME might be discussing CPAP use while the community is sharing protocols or discussing best practices for that technique. Chat, message boards, commenting on blog posts.
  36. User generated contentAnyone can create and quickly post elearning – social media on social networksVideos, photos, documents, audio … unlimited possibilites for creating and sharing social media content
  37. I am curious what percentage of employees or students are coming to work … or school with a personal or work issued smart phone – iPhone, BB, Android, Palm, Windows Mobile powered phone
  38. One in two Americans will have a Smartphone by Christmas 2011http://gigaom.com/2010/03/26/1-in-2-americans-will-have-a-smartphone-by-christmas-2011/
  39. Using a mobile device to deliver training Already used to send/receive email, watch videos, listen to podcasts, games, referencesPortable, low cost, connected, deliver multimedia, interactiveChallenge is EMS specific content
  40. Clearly on-duty, non-overtime training is on the immediate horizon.We have a client that has saved nearly half a million dollars by training on duty versus overtime. Have heard similar results from other organizations.
  41. Some keys to successful on-duty/in station trainingScheduled timeDedicated learning spaceConfigured hardwareUser support
  42. Online and classroom combinationDidactic onlineHands-on in the classroom
  43. PCR dataQA benchmarksCompetency
  44. http://www2.ed.gov/rschstat/eval/tech/evidence-based-practices/finalreport.pdfhttp://community.astd.org/eve/forums/a/tpc/f/6401041/m/26610916
  45. Garbage In Equals Garbage OutGood classroom instructor will do well Bad classroom instructor EMS Education 2.0 won’t save you
  46. Hardware tools of a social media public information officer. Remember your staff/students already have some or all of these things. They are using them for every aspect of life … including work and school. SmartphoneHandheld video cameraDigital cameraLaptop computerUSB microphoneDigital voice recorder