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Session title 
1 
What Manufacturing can Teach 
Us about DevOps 
Gordon Haff 
@ghaff 
ghaff@redhat.com 
5 November 2014
Session title 
2 
Source: 2014 State of DevOps Report 
Puppet Labs, IT Revolution Press, ThoughtWorks 
DEVOPS TO THE RESCU...
Session title 
3 
OPEN SOURCE DRIVING THIS TRANSFORMATION 
DEVOPS PRACTICES, 
CULTURE, AND TOOLS CLOUD PLATFORMS CLOUD LEA...
Session title 
4 
WHAT IS! 
DEVOPS?!
Session title 
5 
Credit: 2ndQuadrant
DEVOPS IS AN I.T. PROCESS 
Session title 
6 
• For delivering new business applications and services 
• With increased agi...
Session title 
7 
DEVOPS + CLOUD = INDUSTRIALIZE!
WHAT MANUFACTURING CAN TEACH US! 
Session title 
8 
Standardize parts! 
Drive modularity! 
Standardize process! 
Automate ...
Session title 
9 
SOME EARLY STANDARD PARTS! 
Système Gribeauval (1765)! 
Cannons 
Standard bores 
Eli Whitney (1801)! 
Mu...
Session title 
10 
START WITH (CHOICE OF MANY) STANDARD PARTS! 
Standardized! 
Open! 
Multi-vendor! 
Multi-platform! 
But ...
WHAT MANUFACTURING CAN TEACH US! 
Session title 
11 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
12 
COMMON PLATFORMS FOR CARS!
Session title 
13 
“45–47% passenger cars will use one of top 20 platforms by 2015.” 
EvaluServe, 2012
Session title 
14 
MICROSERVICES ENABLE SOFTWARE COMPONENT REUSE! 
http://martinfowler.com/articles/microservices.html
Session title 
15 
TYPICAL MICROSERVICES CHARACTERISTICS! 
• Single function (but can be any size)! 
• Each microservice c...
Session title 
16 
WHAT MANUFACTURING CAN TEACH US! 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
17 
BRINGING PROCESS TO STANDARDIZATION:! 
BRUNEL AND MAUDSLAY’S SAILING BLOCKS! 
“...So that ten men, by 
...
Session title 
18 
TYPICAL DEVOPS WORKFLOW!
WHAT MANUFACTURING CAN TEACH US! 
Session title 
19 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
20 
AUTOMATION INCREASES PRODUCTIVITY!
Session title 
21 
AUTOMATING APPLICATION ! 
SCALING WITH PAAS!
Session title 
22 
WHAT MANUFACTURING CAN TEACH US! 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
23 
VALUE OF (THE RIGHT) STANDARDIZED INFRASTRUCTURE! 
Process drives tools 
(not the other way 
around)! 
...
Session title 
24 
A CLOUD PLATFORM FOR MICROSERVICE CLOUD APPS 
Provision apps from 
service catalog 
Orchestrate and pla...
Session title 
25 
WHAT MANUFACTURING CAN TEACH US! 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
26 
CAN’T CHANGE WHAT YOU CAN’T SEE!
Session title 
27 
WHAT MIGHT YOU MONITOR? EVERYTHING.! 
Category Type of data 
Capacity Storage capacity, network utiliza...
WHAT MANUFACTURING CAN TEACH US! 
Session title 
28 
Standardize parts! 
Drive modularity and reuse! 
Standardize process!...
Session title 
29 
TRADITIONAL MANUFACTURING! 
Any customer can have a car 
painted any color that he wants so 
long as it...
Session title 
30 
DEMING CIRCLE / SHEWHART CYCLE! 
Source: IBM 
Plan! 
Do! 
Check! 
Adjust!
Session title 
31 
A DIFFERENT APPROACH! 
Lean manufacturing! 
Kaizen! 
JIT! 
BTO! 
Systems thinking 
(“The Toyota Way”)!
Session title 
32 
A FEW KEY POINTS! 
• Make process as flexible as necessary without 
stress or "muri" (overburden) since...
Session title 
33 
CICD PRINCIPLES! 
• Maintain a single source repository! 
• Automate the build! 
• Make your build self...
Session title 
34 
AUTOMATING CONTINUOUS INTEGRATION! 
WITH MAVEN AND JENKINS! 
Code
Session title 
35 
USING JENKINS FOR CI/CD! 
• New build triggered on push to git repository! 
• No application downtime d...
Session title 
36 
GARTNER DEVOPS METRICS PYRAMID! 
Data-Driven DevOps: Use Metrics to Help Guide Your Journey 
May 2014
Session title 
37 
• Apply agile continuous improvement! 
• Ensure that each DevOps process implemented (such as test-driv...
LIMITS TO MANUFACTURING LESSONS! 
Session title 
38 
• No real concept of inventory with code! 
• Capital structures diffe...
WHAT MANUFACTURING CAN TEACH US! 
Session title 
39 
Standardize parts! 
Drive modularity! 
Standardize process! 
Automate...
Session title 
40 
ABOUT ME 
• Red Hat Cloud Product Strategy 
• Twitter: @ghaff 
• Google+: Gordon Haff 
• Email: ghaff@r...
Session title 
41 
Questions? 
Gordon Haff 
@ghaff 
ghaff@redhat.com
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What manufacturing teaches about DevOps

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Software development, like manufacturing, is a craft that requires the application of creative approaches to solve problems given a wide range of constraints. However, while engineering design may be craftwork, the production of most designed objects relies on a standardized and automated manufacturing process. By contrast, much of moving an application from prototype to production and, indeed, maintaining the application through its lifecycle has often remained craftwork. In this session, Gordon Haff discusses the many lessons and processes that DevOps can learn from manufacturing and the assembly line-like tools, such as Platform-as-a-Service, that provide the necessary abstraction and automation to make industrialized DevOps possible.

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What manufacturing teaches about DevOps

  1. 1. Session title 1 What Manufacturing can Teach Us about DevOps Gordon Haff @ghaff ghaff@redhat.com 5 November 2014
  2. 2. Session title 2 Source: 2014 State of DevOps Report Puppet Labs, IT Revolution Press, ThoughtWorks DEVOPS TO THE RESCUE!!
  3. 3. Session title 3 OPEN SOURCE DRIVING THIS TRANSFORMATION DEVOPS PRACTICES, CULTURE, AND TOOLS CLOUD PLATFORMS CLOUD LEADERS USING DEVOPS
  4. 4. Session title 4 WHAT IS! DEVOPS?!
  5. 5. Session title 5 Credit: 2ndQuadrant
  6. 6. DEVOPS IS AN I.T. PROCESS Session title 6 • For delivering new business applications and services • With increased agility and quality • Through improved technology and collaboration • From development through ongoing operations
  7. 7. Session title 7 DEVOPS + CLOUD = INDUSTRIALIZE!
  8. 8. WHAT MANUFACTURING CAN TEACH US! Session title 8 Standardize parts! Drive modularity! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement! !
  9. 9. Session title 9 SOME EARLY STANDARD PARTS! Système Gribeauval (1765)! Cannons Standard bores Eli Whitney (1801)! Muskets with interchangeable parts Still costly and handmade
  10. 10. Session title 10 START WITH (CHOICE OF MANY) STANDARD PARTS! Standardized! Open! Multi-vendor! Multi-platform! But these are just piece parts!
  11. 11. WHAT MANUFACTURING CAN TEACH US! Session title 11 Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement! !
  12. 12. Session title 12 COMMON PLATFORMS FOR CARS!
  13. 13. Session title 13 “45–47% passenger cars will use one of top 20 platforms by 2015.” EvaluServe, 2012
  14. 14. Session title 14 MICROSERVICES ENABLE SOFTWARE COMPONENT REUSE! http://martinfowler.com/articles/microservices.html
  15. 15. Session title 15 TYPICAL MICROSERVICES CHARACTERISTICS! • Single function (but can be any size)! • Each microservice can be its own build! • Can use unique languages, runtime, etc. but…! • Typically single developer or small team! • Stateless business logic! • Data caching as needed!
  16. 16. Session title 16 WHAT MANUFACTURING CAN TEACH US! Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement!
  17. 17. Session title 17 BRINGING PROCESS TO STANDARDIZATION:! BRUNEL AND MAUDSLAY’S SAILING BLOCKS! “...So that ten men, by the aid of this machinery, can accomplish with uniformity, celerity and ease, what formerly required the uncertain labour of one hundred and ten.”! !
  18. 18. Session title 18 TYPICAL DEVOPS WORKFLOW!
  19. 19. WHAT MANUFACTURING CAN TEACH US! Session title 19 Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement!
  20. 20. Session title 20 AUTOMATION INCREASES PRODUCTIVITY!
  21. 21. Session title 21 AUTOMATING APPLICATION ! SCALING WITH PAAS!
  22. 22. Session title 22 WHAT MANUFACTURING CAN TEACH US! Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement!
  23. 23. Session title 23 VALUE OF (THE RIGHT) STANDARDIZED INFRASTRUCTURE! Process drives tools (not the other way around)! Abstraction of implementation details!
  24. 24. Session title 24 A CLOUD PLATFORM FOR MICROSERVICE CLOUD APPS Provision apps from service catalog Orchestrate and place apps Run composed microservices in containers Provide dynamic, Programmable infrastructure OPS MANAGEMENT SERVICE CATALOG (RED HAT CLOUDFORMS) CONTENT ENTITLEMENT LIFECYCLE (RED HAT SATELLITE) SERVICE SCHEDULER/ORCHESTRATOR (KUBERNETES, MESOS) OPENSHIFT BY RED HAT CloudForms Monitoring Docker RED HAT ENTERPRISE LINUX GUEST RED HAT ENTERPRISE LINUX GUEST RED HAT ENTERPRISE LINUX OPENSTACK PLATFORM COMPUTE STORAGE NETWORK (RED HAT ENTERPRISE LINUX OPENSTACK PLATFORM, RED HAT STORAGE, OPEN DAYLIGHT) Image CloudForms Orchestration Docker Image Satellite Content Docker Image JBoss AMQ Docker Image App DB Docker Image JBoss BRMS Docker Image
  25. 25. Session title 25 WHAT MANUFACTURING CAN TEACH US! Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement!
  26. 26. Session title 26 CAN’T CHANGE WHAT YOU CAN’T SEE!
  27. 27. Session title 27 WHAT MIGHT YOU MONITOR? EVERYTHING.! Category Type of data Capacity Storage capacity, network utilization, CPU utilization, number of VMs/ containers/servers Performance Query time, page load time, upload/download speeds, I/O rates Service health Service outages, service instance failures, timeouts Compliance/security Intrusion detection, DoS/DDoS attempts, Authentication failures, Password resets Traffic flows HTTP(S) requests, end-to-end packet flows User metrics Pageviews and time/page, registrations, clicks, abandons
  28. 28. WHAT MANUFACTURING CAN TEACH US! Session title 28 Standardize parts! Drive modularity and reuse! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement!
  29. 29. Session title 29 TRADITIONAL MANUFACTURING! Any customer can have a car painted any color that he wants so long as it is black. Henry Ford (probably apocryphal) General Motors Fairfax Assembly Plant in Kansas City, Missouri
  30. 30. Session title 30 DEMING CIRCLE / SHEWHART CYCLE! Source: IBM Plan! Do! Check! Adjust!
  31. 31. Session title 31 A DIFFERENT APPROACH! Lean manufacturing! Kaizen! JIT! BTO! Systems thinking (“The Toyota Way”)!
  32. 32. Session title 32 A FEW KEY POINTS! • Make process as flexible as necessary without stress or "muri" (overburden) since this generates "muda" (waste)! • Long-term philosophy but tactical improvements also valuable! • Can’t directly attack outcomes without understanding underlying concepts! • Significant organizational / incentives / culture(?) element! ! !
  33. 33. Session title 33 CICD PRINCIPLES! • Maintain a single source repository! • Automate the build! • Make your build self-testing! • Test in a clone of the production environment (usually)! • Everyone can see what’s happening! • Automate all the things!
  34. 34. Session title 34 AUTOMATING CONTINUOUS INTEGRATION! WITH MAVEN AND JENKINS! Code
  35. 35. Session title 35 USING JENKINS FOR CI/CD! • New build triggered on push to git repository! • No application downtime during the build process! • Failed builds do not get deployed (leaving the previous working version in place)! • Can have different deployment stages (e.g. dev, test, stage, production) !
  36. 36. Session title 36 GARTNER DEVOPS METRICS PYRAMID! Data-Driven DevOps: Use Metrics to Help Guide Your Journey May 2014
  37. 37. Session title 37 • Apply agile continuous improvement! • Ensure that each DevOps process implemented (such as test-driven infrastructure, continuous delivery, etc.) maps to a business impact ! • Monitor for unintended side effects ! • Foster a learning-centric approach to process improvement, rather than to use these exercises as a means to punish missing expectations Summarized from Data-Driven DevOps: Use Metrics to Help Guide Your Journey May 2014 GARTNER DEVOPS RECOMMENDATIONS!
  38. 38. LIMITS TO MANUFACTURING LESSONS! Session title 38 • No real concept of inventory with code! • Capital structures different! • Cost of failure (may) be different! • Ability to iterate may be different! • Lighter-weight process!
  39. 39. WHAT MANUFACTURING CAN TEACH US! Session title 39 Standardize parts! Drive modularity! Standardize process! Automate repeatable processes! Standardize infrastructure! Instrumentation and control! Continuous iteration and improvement! !
  40. 40. Session title 40 ABOUT ME • Red Hat Cloud Product Strategy • Twitter: @ghaff • Google+: Gordon Haff • Email: ghaff@redhat.com • Blog: http://bitmason.blogspot.com • Formerly: Illuminata (industry analyst), Data General (minicomputers/Unix/NUMA/etc.)
  41. 41. Session title 41 Questions? Gordon Haff @ghaff ghaff@redhat.com

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