This is one of a series of training and capacity building training we have received at the Federal Ministry of health in Sudan and were used with permission at the National Leaders' Development Program that was developed and delivered by the Arab Certificate Students' Association (ACSA) in collaboration with Ahfad University for Women between 2004-2006

1. How To Improve Leadership Skills
in the Directorate
By Dr. Randa E. Mohammed

2. Introduction
 Leadership is a critical factor in an
organization’s success.
 How best to improve leadership
effectiveness?
 Beyond doubt excelling at leadership is one
of the top distinguishing characteristics of
high performing organizations.

4.  How should an organization go about
strengthening it’s leadership capability?

5. Leadership
 The basis of good leadership is honourable
character and selfless service to your
organization.
 A respected leader concentrates on what
s/he is [BE] (beliefs and character), what
s/he knows (job, tasks, human nature),

6.  and what s/he does (implement, motivate,
provide direction).

7. Two most important keys of
Leadership
A Hay’s study examined over 75 key
components of employee satisfaction, they
found that:
1.Trust and confidence in top leadership was
the single most predictor of employee
satisfaction.

8. Cont’d
2. Effective communication by leadership in 3
critical areas:
 Helping employees understand the
organization’s overall strategy.
 Helping employees understand how they
contribute to achieving objectives.
 Sharing information with employees on both

9. how the company is doing and how an
employee’s own division is doing-relative to
the organization’s strategic objectives.

10. Attributes
To be a good leader ,there are things that you
must be, know, and do:
 BE a professional .Be loyal to the
organization, perform selfless service, take
personal responsibility.

11.  BE a professional who possesses good
character traits, Examples: Honesty,
competence, candor, commitment, integrity,
courage, straightforward, imagination.

12. Cont’d
 Know the four factors of leadership-
follower, leader ,communication, situation.
 Know yourself .Examples :strengths and
weakness of your character, knowledge and
skills.
 Know human nature .Eg. Human needs and
emotions, and how people respond to stress

13. Cont’d
 Know your job. E.g.. Be proficient and be
able to train others in their tasks.
 Know your organization .Eg. Where to go for
help, its climate and culture.
 Do provide direction .E.g.. Goal setting,
problem solving, decision making and
planning.

14. Cont’d
 Do implement. E.g.. Communicating,
coordinating, supervising, evaluating.
 Do motivate. Examples: develop moral and
espirit in the organization, train, coach,
counsel

15. Principles of good leadership:
 To help you be, know and do, follow these
eleven principles of leadership:
 Know yourself and seek self improvement.
 Be technically proficient
 Seek responsibility and take responsibility
for your actions
 Make sound and timely decisions.

16. Cont’d
 Set the example
 Know your people and look out for their
well-being.
 Keep your people informed.
 Develop a sense of responsibility in your
people.

17. Cont’d
 Ensure that tasks are understood,
supervised, and accomplished.
 Train your people as a team.
 Use the full capabilities of your organization

18. The Road to Great Leadership:
 Challenge the process-First, find a process that
you believe needs to be improved the most.
 Inspire a shared vision-Next share your vision in
words that can be understood by your followers.
 Enable others to act-Give them the tools and
methods to solve the problem.

19. Cont’d
 Model the way-When the process gets
tough, get your hands dirty.
 Encourage the heart-Share the glory with
your followers’ heart, keep the pains in your
heart.

20. Conclusion
 To inspire your people into higher levels of
teamwork, there are certain things you must
be, know and do.
 These do not come naturally, but are
acquired through continual work and study.