This is one of a series of training and capacity building training we have received at the Federal Ministry of health in Sudan and were used with permission at the National Leaders' Development Program that was developed and delivered by the Arab Certificate Students' Association (ACSA) in collaboration with Ahfad University for Women between 2004-2006

1. INTRODUCTION TO
QUALITY
By :
Dr. Einas Salah Khalil

2. CONTENTS OF THE LECTURE :-
INTRODUCTION
ISSUE OF QUALITY
CONCEPT
DEFINITIONS
QUALITY DIMENSIONS
COMPARISON BETWEEN TMQA &
MMQA
COMPARISON BETWEEN MEDICAL
PERSPECTIVE & INDUSTRIAL
PERSPECTIVE

3. ISSUE OF QUALITY :-
ANCIENT EGYPTIANS
GREEKS
IBN SINA
HAMURABI LAW

4. CONCEPT :-
DONABEDIAN
CODMAN
ISSUES

5. DEFINITIONS :-
QUALITY CONTROL
QUALITY ASSURANCE
QUALITY ASSESSMENT
TOTAL QUALITY
MANAGEMENT TQM
CONTNIOUS QUALITY
IMPROVEMENT CQI

6. QUALITY DIMENSIONS :-
WHO ?
HOW ?
WHY ?

7. COMPARISON BETWEEN
TMQA & MMQA :-
TMQA
TRADITIONAL
MEDICAL QA
MMQA
MODERN
MEDICAL QA

8. COMPARISON BETWEEN
MEDICAL PERSPECTIVE &
INDUSTRIAL PERSPECTIVE
INDUSTRIAL
PERSPECTIVE
OF QA
MEDICAL
PERSPECTIVE
OF QA

9. CONCLUSION :-
WHY QUALITY
OF HEALTH
CARE ?