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Detecting
                                                          Spammers on
                                                         Social Networks

                                                            Gianluca
                                                           Stringhini,
                                                          Christopher
                                                          Kruegel, and
                                                         Giovanni Vigna
     Detecting Spammers on Social
               Networks

Gianluca Stringhini, Christopher Kruegel, and Giovanni
                         Vigna

            University of California, Santa Barbara


                   December 8, 2010
Detecting
                       Spammers on
                      Social Networks

                         Gianluca
                        Stringhini,
                       Christopher
                       Kruegel, and
                      Giovanni Vigna




      Part I

Social Network Spam
Detecting
Why Targeting Social Networks?                               Spammers on
                                                            Social Networks

                                                               Gianluca
                                                              Stringhini,
                                                             Christopher
                                                             Kruegel, and
                                                            Giovanni Vigna




Social networking sites are constantly gaining popularity
Malicious parties can use them to:

    Steal personal information.
    Reach a large number of people.
    Execute targeted campaigns.
    Exploit networks of trust.
Detecting
Sample Scenario    Spammers on
                  Social Networks

                     Gianluca
                    Stringhini,
                   Christopher
                   Kruegel, and
                  Giovanni Vigna
Detecting
Sample Scenario    Spammers on
                  Social Networks

                     Gianluca
                    Stringhini,
                   Christopher
                   Kruegel, and
                  Giovanni Vigna
Detecting
Sample Scenario    Spammers on
                  Social Networks

                     Gianluca
                    Stringhini,
                   Christopher
                   Kruegel, and
                  Giovanni Vigna
Detecting
Sample Scenario    Spammers on
                  Social Networks

                     Gianluca
                    Stringhini,
                   Christopher
                   Kruegel, and
                  Giovanni Vigna
Detecting
Is it really a problem?                                         Spammers on
                                                               Social Networks

                                                                  Gianluca
                                                                 Stringhini,
 Yes, it is                                                     Christopher
                                                                Kruegel, and
 A previous study showed that:                                 Giovanni Vigna


      20% of the malicious friend requests are acknowledged.
      Users click on 45% of links posted by their “friends”.

 What makes spamming harder
      Javascript.
      Captchas.

 Twitter makes it easier
      Most pages are public.
      A developer-friendly API is provided.
Detecting
User Awareness    Spammers on
                 Social Networks

                    Gianluca
                   Stringhini,
                  Christopher
                  Kruegel, and
                 Giovanni Vigna
Detecting
                    Spammers on
                   Social Networks

                      Gianluca
                     Stringhini,
                    Christopher
                    Kruegel, and
                   Giovanni Vigna




     Part II

Spam Observation
Detecting
Our Methodology    Spammers on
                  Social Networks

                     Gianluca
                    Stringhini,
                   Christopher
                   Kruegel, and
                  Giovanni Vigna




Honey profiles
Detecting
Honey Profiles                                                  Spammers on
                                                              Social Networks

                                                                 Gianluca
                                                                Stringhini,
                                                               Christopher
                                                               Kruegel, and
                                                              Giovanni Vigna
300 honey profiles on each of 3 popular social networks
    Facebook
    MySpace
    Twitter

We observed the behavior of spammers
    Spam bots show some characteristic behavior.
    We also studied the targeting of users based on certain
    information.
Detecting
Profiles that contacted us                      Spammers on
                                              Social Networks

                                                 Gianluca
                                                Stringhini,
                                               Christopher
                                               Kruegel, and
                                              Giovanni Vigna



             network    overall    spammers
             facebook    3,831          173
             myspace        22            8
             twitter       397          361

Only a minority were spammers!
We had to manually look at them.
Detecting
Spam Behavior                                             Spammers on
                                                         Social Networks

                                                            Gianluca
                                                           Stringhini,
                                                          Christopher
                                                          Kruegel, and
                                                         Giovanni Vigna
    Follow users aggressively.
    Followed back only by a fraction of the requests.
    Most of their messages contain a URL.
    The structure of the messages sent does not change
    much.
    Profile names are built on “templates”.
    Profile pictures come from a small set.
    Use “easier” ways to spam (e.g., Facebook mobile,
    Twitter API).
Detecting
Bot Categories                                          Spammers on
                                                       Social Networks

                                                          Gianluca
                                                         Stringhini,
                                                        Christopher
                                                        Kruegel, and
                                                       Giovanni Vigna
We categorize the bots based on their spam activity:
Frequency of activity
    Slow
    Fast

Ratio of spam content sent
    Greedy
    Stealth
Detecting
Targeted Campaigns                                          Spammers on
                                                           Social Networks

                                                              Gianluca
                                                             Stringhini,
                                                            Christopher
                                                            Kruegel, and
                                                           Giovanni Vigna




    Gender-related campaigns: 80% of spam victims on
    Facebook are males.
    Some campaigns use lists of names to target victims.
Detecting
                  Spammers on
                 Social Networks

                    Gianluca
                   Stringhini,
                  Christopher
                  Kruegel, and
                 Giovanni Vigna




   Part III

Spam Detection
Detecting
Detection Approach                                      Spammers on
                                                       Social Networks

                                                          Gianluca
                                                         Stringhini,
                                                        Christopher
                                                        Kruegel, and
                                                       Giovanni Vigna
We leverage our observations to detect spammers.
We built a classifier that looks for typical features
    Following
    Followers   Ratio.
    URL Ratio.
    Message Similarity.
    Friend Choice.
    Messages sent.
    Number of Friends.
Detecting
Spam Detection on Facebook                               Spammers on
                                                        Social Networks

                                                           Gianluca
                                                          Stringhini,
                                                         Christopher
                                                         Kruegel, and
                                                        Giovanni Vigna



No FF feature available.
Difficult to get data
Dataset from the Los Angeles and New York networks.
    We applied our classifier to 790,951 profiles.
    We detected 130 spammers, with 7 false positives.
Spammers did not use geographic networks
Detecting
Spam Detection on Twitter                                   Spammers on
                                                           Social Networks

                                                              Gianluca
                                                             Stringhini,
                                                            Christopher
                                                            Kruegel, and
                                                           Giovanni Vigna

On Twitter, most profiles are public
We developed a real-time spam detection system.
Twitter limits us to 20,000 API calls per hour
    We started crawling for those profiles sending tweets
    similar to the ones that have been flagged as spam
    during the training.
    Whenever we find new spam tweets, we search for them
    as well.
Detecting
@spamdetector                                                Spammers on
                                                            Social Networks

                                                               Gianluca
                                                              Stringhini,
                                                             Christopher
                                                             Kruegel, and
                                                            Giovanni Vigna




Our Crawling is targeted to previously observed
campaigns
    We set up a Twitter profile users can flag spammers to.
    Whenever our system detects one of those profiles as a
    spammer, it inserts it into the crawling system.
Detecting
Results                                                       Spammers on
                                                             Social Networks

                                                                Gianluca
                                                               Stringhini,
                                                              Christopher
                                                              Kruegel, and
                                                             Giovanni Vigna




    In three months, we flagged 15,932 profiles as
    spammers.
    Twitter anti spam team considered 75 of these as false
    positives.
Detecting
                              Spammers on
                             Social Networks

                                Gianluca
                               Stringhini,
                              Christopher
                              Kruegel, and
                             Giovanni Vigna




         Part IV

Analysis of Collected Spam
Detecting
What kind of spam is out there?                  Spammers on
                                                Social Networks

                                                   Gianluca
                                                  Stringhini,
                                                 Christopher
                                                 Kruegel, and
                                                Giovanni Vigna




    Traditional Spam (e.g., pharmacy, dating)
    Phishing
    Malicious sites (e.g., koobface)
Detecting
Spammer typical traits                                 Spammers on
                                                      Social Networks

                                                         Gianluca
                                                        Stringhini,
                                                       Christopher
                                                       Kruegel, and
                                                      Giovanni Vigna




    The vast majority of spammers are “slow”.
    There are both “greedy” and “stealth” spammers.
    They act in “campaigns”.
There is no common way to target users
Detecting
Spam Campaigns    Spammers on
                 Social Networks

                    Gianluca
                   Stringhini,
                  Christopher
                  Kruegel, and
                 Giovanni Vigna
Detecting
Spam Campaigns    Spammers on
                 Social Networks

                    Gianluca
                   Stringhini,
                  Christopher
                  Kruegel, and
                 Giovanni Vigna
Detecting
Campaign-Specific Features                           Spammers on
                                                   Social Networks

                                                      Gianluca
                                                     Stringhini,
                                                    Christopher
                                                    Kruegel, and
                                                   Giovanni Vigna



    Profilename templates.
    Profile pictures.
    Typical spamming times.
    Typical hashtags / mentions.
    look at where the URLs point.
Our system does not use them, but they might be
useful to completely eradicate a given campaign.
Detecting
Open Problems & Future Work                            Spammers on
                                                      Social Networks

                                                         Gianluca
                                                        Stringhini,
                                                       Christopher
                                                       Kruegel, and
                                                      Giovanni Vigna




    Detect spammers whose behaviour differs from the
    modeled one.
    Detect DM spam.
Detecting
           Spammers on
          Social Networks

             Gianluca
            Stringhini,
           Christopher
           Kruegel, and
          Giovanni Vigna




Thanks!

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Detecting Spammers on Social Networks

  • 1. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna University of California, Santa Barbara December 8, 2010
  • 2. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Part I Social Network Spam
  • 3. Detecting Why Targeting Social Networks? Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Social networking sites are constantly gaining popularity Malicious parties can use them to: Steal personal information. Reach a large number of people. Execute targeted campaigns. Exploit networks of trust.
  • 4. Detecting Sample Scenario Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 5. Detecting Sample Scenario Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 6. Detecting Sample Scenario Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 7. Detecting Sample Scenario Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 8. Detecting Is it really a problem? Spammers on Social Networks Gianluca Stringhini, Yes, it is Christopher Kruegel, and A previous study showed that: Giovanni Vigna 20% of the malicious friend requests are acknowledged. Users click on 45% of links posted by their “friends”. What makes spamming harder Javascript. Captchas. Twitter makes it easier Most pages are public. A developer-friendly API is provided.
  • 9. Detecting User Awareness Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 10. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Part II Spam Observation
  • 11. Detecting Our Methodology Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Honey profiles
  • 12. Detecting Honey Profiles Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna 300 honey profiles on each of 3 popular social networks Facebook MySpace Twitter We observed the behavior of spammers Spam bots show some characteristic behavior. We also studied the targeting of users based on certain information.
  • 13. Detecting Profiles that contacted us Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna network overall spammers facebook 3,831 173 myspace 22 8 twitter 397 361 Only a minority were spammers! We had to manually look at them.
  • 14. Detecting Spam Behavior Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Follow users aggressively. Followed back only by a fraction of the requests. Most of their messages contain a URL. The structure of the messages sent does not change much. Profile names are built on “templates”. Profile pictures come from a small set. Use “easier” ways to spam (e.g., Facebook mobile, Twitter API).
  • 15. Detecting Bot Categories Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna We categorize the bots based on their spam activity: Frequency of activity Slow Fast Ratio of spam content sent Greedy Stealth
  • 16. Detecting Targeted Campaigns Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Gender-related campaigns: 80% of spam victims on Facebook are males. Some campaigns use lists of names to target victims.
  • 17. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Part III Spam Detection
  • 18. Detecting Detection Approach Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna We leverage our observations to detect spammers. We built a classifier that looks for typical features Following Followers Ratio. URL Ratio. Message Similarity. Friend Choice. Messages sent. Number of Friends.
  • 19. Detecting Spam Detection on Facebook Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna No FF feature available. Difficult to get data Dataset from the Los Angeles and New York networks. We applied our classifier to 790,951 profiles. We detected 130 spammers, with 7 false positives. Spammers did not use geographic networks
  • 20. Detecting Spam Detection on Twitter Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna On Twitter, most profiles are public We developed a real-time spam detection system. Twitter limits us to 20,000 API calls per hour We started crawling for those profiles sending tweets similar to the ones that have been flagged as spam during the training. Whenever we find new spam tweets, we search for them as well.
  • 21. Detecting @spamdetector Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Our Crawling is targeted to previously observed campaigns We set up a Twitter profile users can flag spammers to. Whenever our system detects one of those profiles as a spammer, it inserts it into the crawling system.
  • 22. Detecting Results Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna In three months, we flagged 15,932 profiles as spammers. Twitter anti spam team considered 75 of these as false positives.
  • 23. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Part IV Analysis of Collected Spam
  • 24. Detecting What kind of spam is out there? Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Traditional Spam (e.g., pharmacy, dating) Phishing Malicious sites (e.g., koobface)
  • 25. Detecting Spammer typical traits Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna The vast majority of spammers are “slow”. There are both “greedy” and “stealth” spammers. They act in “campaigns”. There is no common way to target users
  • 26. Detecting Spam Campaigns Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 27. Detecting Spam Campaigns Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna
  • 28. Detecting Campaign-Specific Features Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Profilename templates. Profile pictures. Typical spamming times. Typical hashtags / mentions. look at where the URLs point. Our system does not use them, but they might be useful to completely eradicate a given campaign.
  • 29. Detecting Open Problems & Future Work Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Detect spammers whose behaviour differs from the modeled one. Detect DM spam.
  • 30. Detecting Spammers on Social Networks Gianluca Stringhini, Christopher Kruegel, and Giovanni Vigna Thanks!