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Market	
  Survey:	
  
     Insights	
  into	
  the	
  users	
  of	
  
Spreadsheets	
  and	
  Financial	
  Models	
  

                       	
  
           Summary	
  Presentation	
  
                          	
  
                    July	
  2011	
  
¡    Financial	
  models	
  are	
  crucial	
  to	
  the	
  understanding	
  and	
  
      decision	
  making	
  of	
  many	
  industries	
  
¡    Most	
  prevalent	
  in:	
  	
  
       ¡    Professional	
  services	
  
       ¡    Infrastructure	
  
       ¡    Sharemarket	
  
       ¡    Logistics	
  and	
  procurement	
  
       ¡    Strategy	
  
       ¡    Industrial	
  operations	
  processes	
  
                                                                                       2	
  
¡     The	
  report	
  sought	
  to	
  develop	
  a	
  
       deeper	
  understanding	
  of	
  	
  the	
  
       processes,	
  practices	
  and	
  behaviours	
  
       underpinning	
  the	
  use	
  of	
  spreadsheets	
  
       and	
  financial	
  modeling	
  	
  


¡     The	
  survey	
  examined	
  the	
  preparation,	
  
       resource	
  sharing,	
  capabilities	
  and	
  
       perceived	
  risks	
  of	
  over	
  300	
  financial	
  
       model	
  users	
  worldwide	
  	
  
	
  
                                                                 3	
  
¡    52%	
  of	
  respondents	
  first	
  search	
  Google/Internet	
  for	
  modeling	
  
      assistance,	
  almost	
  double	
  the	
  number	
  who	
  turn	
  to	
  wok	
  colleagues	
  
¡    34%	
  built	
  between	
  4-­‐10	
  financial	
  models	
  per	
  year	
  
¡    Large	
  organisations	
  (1000	
  people+)	
  appear	
  to	
  be	
  more	
  reliant	
  on	
  
      financial	
  modeling	
  	
  	
  
¡    86%	
  of	
  respondents	
  would	
  be	
  willing	
  to	
  spend	
  at	
  least	
  5	
  minutes	
  
      searching	
  for	
  a	
  financial	
  modeling	
  example	
  	
  
¡    56%	
  of	
  respondents	
  say	
  that	
  the	
  majority	
  of	
  their	
  financial	
  
      modeling	
  knowledge	
  is	
  self	
  taught	
  	
  

                                                                                                         4	
  
¡    Almost	
  half	
  of	
  the	
  respondents	
  were	
  willing	
  to	
  modify	
  an	
  existing	
  
      model	
  that	
  is	
  only	
  “50%”	
  of	
  what	
  they	
  required	
  
¡    46%	
  of	
  models	
  take	
  between	
  1-­‐5	
  days	
  to	
  build	
  (e.g.	
  ≤40	
  hours)	
  
¡    “Scope	
  for	
  error”	
  is	
  one	
  of	
  the	
  largest	
  problems	
  faced	
  by	
  financial	
  
      modelers	
  
¡    Only	
  53%	
  of	
  respondents	
  are	
  “confident”	
  or	
  “very	
  confident”	
  their	
  
      models	
  are	
  free	
  from	
  serious	
  material	
  errors	
  



                                                                                                             5	
  
Which	
  best	
  describes	
  the	
  field	
  you	
  work	
  in?	
                            How	
  large	
  is	
  the	
  organisa/on	
  you	
  work	
  for?	
  
                                                                                 45.0%	
  

                                                                                 40.0%	
                                                                                                                                                            38.6%	
  
                                   Education	
  
                  Government	
        5%	
  
                      2%	
  
                                                                                 35.0%	
  

                                                                                 30.0%	
  

                                                                                 25.0%	
  
   Industry	
  
     29%	
                                                                       20.0%	
                                                    17.2%	
  

                                                                                 15.0%	
                                                                                     12.4%	
  
                                                                                                                      11.7%	
                                                                                  11.7%	
  

                                                                                 10.0%	
       8.3%	
  
                                                              Professional	
  
                                                                Services	
        5.0%	
  
                                                                  64%	
  
                                                                                  0.0%	
  
                                                                                                Self-­‐Employed	
  




                                                                                                                        <10	
  People	
  




                                                                                                                                                                                                                                                      >1,000	
  People	
  
                                                                                                                                                                                                                 200	
  to	
  1,000	
  People	
  
                                                                                                                                                                               50	
  to	
  200	
  People	
  
                                                                                                                                              10	
  to	
  50	
  People	
  
                                                                                                                                                                                                                                                                             6	
  
Where	
  have	
  you	
  developed	
  most	
  of	
  your	
  financial	
                 Which	
  of	
  the	
  following	
  best	
  describes	
  you?	
  	
  
                  modeling	
  knowledge?	
                                                              (Only	
  answer	
  one)	
  
                          External	
  training	
  
                                5%	
  
                                                                          70.0%	
  
                                                                                                                                                               61.9%	
  
                                                                          60.0%	
  

               Training	
                                                 50.0%	
  
             provided	
  by	
  
              employer	
                                                                                   38.1%	
  
                                                                          40.0%	
  
                 23%	
  
                                                                          30.0%	
  

                                                     Self-­‐taught	
      20.0%	
  
            High	
  school	
  and/                       56%	
  
              or	
  University	
                                          10.0%	
  
                     16%	
  
                                                                           0.0%	
  
                                                                                      I	
  understand	
  the	
  technical	
  side	
  of	
      I	
  understand	
  the	
  commercial/
                                                                                                financial	
  modelling	
                       business	
  side	
  financial	
  modelling	
  




                                                                                                                                                                                              7	
  
Per	
  year,	
  how	
  many	
  projects	
  /	
  transac/ons	
                                           Within	
  your	
  role,	
  how	
  much	
  of	
  your	
  /me	
  is	
  
            require	
  you	
  to	
  undertake	
  a	
  significant	
  level	
  of	
                                               spent	
  financial	
  modeling?	
  	
  
                               financial	
  modeling?	
  

40.0%	
  
                                                                                                         40.0%	
  
                                          34.4%	
  
35.0%	
  
                                                                                                         35.0%	
  
30.0%	
             28.2%	
  
                                                                                                         30.0%	
  
25.0%	
  
                                                                                                         25.0%	
  
                                                                  20.2%	
  
20.0%	
                                                                                 17.2%	
  
                                                                                                         20.0%	
  
15.0%	
  
                                                                                                         15.0%	
  
10.0%	
  
                                                                                                         10.0%	
  
 5.0%	
  
                                                                                                          5.0%	
  
 0.0%	
  
                1-­‐3	
  models	
     4-­‐10	
  models	
     10-­‐20	
  models	
     >20	
  models	
      0.0%	
  
                                                                                                                      0-­‐10%	
          10-­‐30%	
          30-­‐50%	
           >50%	
  




                                                                                                                                                                                             8	
  
When	
  building	
  a	
  financial	
  model,	
  how	
  much	
                                               Within	
  your	
  organisa/on,	
  can	
  you	
  easily	
  
                        /me	
  pressure	
  are	
  you	
  under?	
                                                         access	
  useful	
  financial	
  model	
  examples?	
  


                                                                                                              40.0%	
  

                                                                                                                                              34.0%	
           33.7%	
  
        Extreme	
               5.1%	
                                                                        35.0%	
  

                                                                                                              30.0%	
  

    Significant	
                                                        38.7%	
                               25.0%	
  

                                                                                                              20.0%	
       17.9%	
  
                                                                                                                                                                            14.4%	
  
            Some	
                                                                         50.7%	
            15.0%	
  

                                                                                                              10.0%	
  

Li@le	
  or	
  none	
           5.5%	
                                                                         5.0%	
  

                                                                                                               0.0%	
  
                     0.0%	
     10.0%	
     20.0%	
     30.0%	
     40.0%	
         50.0%	
       60.0%	
                     No	
      Limited	
  amount	
     Some	
       Lots	
  




                                                                                                                                                                                        9	
  
Do	
  you	
  spend	
  any	
  /me	
  searching	
  for	
  relevant	
                               Where	
  do	
  you	
  first	
  seek	
  help	
  if	
  you	
  have	
  
                  examples	
  to	
  help	
  you	
  get	
  started?	
                                      problems	
  with	
  Excel	
  or	
  financial	
  modeling?	
  	
  


                                                                                                   60.0%	
  
                                                                                                                                                                                    51.7%	
  
Occasionally	
                                                                                     50.0%	
  


                                                                                                   40.0%	
  


           No	
                                                                                    30.0%	
             27.2%	
  


                                                                                                   20.0%	
  
                                                                                                                                                              12.9%	
  
                                                                                                                                              8.3%	
  
           Yes	
                                                                                   10.0%	
  


                                                                                                    0.0%	
  
                0.0%	
     10.0%	
     20.0%	
     30.0%	
     40.0%	
     50.0%	
     60.0%	
                 Colleague	
  at	
  work	
     Friend	
     “Help”	
  menu	
     Google/internet	
  




                                                                                                                                                                                                 10	
  
Which	
  best	
  describes	
  the	
  kind	
  of	
  financial	
                                  How	
  long	
  would	
  you	
  be	
  willing	
  to	
  spend	
  
           modeling	
  you	
  typically	
  do?	
  	
                                            looking	
  for	
  an	
  appropriate	
  financial	
  model	
  
                                                                                                                          example?	
  

                                                                                    35.0%	
                                                     33.0%	
  


                                                                                    30.0%	
  
                                                                                                                                                                                              27.1%	
  
                                                                                                                                                                       25.4%	
  
                                                                                    25.0%	
  

                                                                Building	
  
50:50	
                                                         financial	
          20.0%	
  
 44%	
                                                         models	
  from	
  
                                                                 scratch	
  
                                                                                    15.0%	
  
                                                                  40%	
  

                                                                                    10.0%	
                              8.2%	
  
                                                                                                    6.2%	
  
                                                                                     5.0%	
  


                                                                                     0.0%	
  
                                         Working	
  with	
                                      I	
  wouldn't	
     1-­‐5	
  minutes	
     5-­‐20	
  minutes	
   20-­‐60	
  minutes	
     UnYl	
  I	
  find	
  
                                           exisYng	
                                                                                                                                       what	
  I’m	
  
                                          financial	
                                                                                                                                      looking	
  for	
  
                                           models	
  
                                            16%	
  

                                                                                                                                                                                                             11	
  
How	
  comfortable	
  are	
  you	
  modifying	
  a	
                                                         In	
  order	
  for	
  a	
  financial	
  model	
  example	
  to	
  be	
  
     colleague’s	
  financial	
  model?	
                                                                        relevant	
  and	
  useful	
  to	
  you	
  as	
  a	
  basis	
  for	
  
                                                                                                              building	
  a	
  new	
  financial	
  model,	
  how	
  much	
  
      Extremely	
  
                                  Not	
  at	
  all	
                                                                of	
  it	
  would	
  you	
  be	
  willing	
  to	
  modify?	
  	
  
                                    6%	
  
     comfortable	
                                                                               50.0%	
  
         20%	
  
                                                                                                 45.0%	
                                                                    43.3%	
  

                                                                                                 40.0%	
  

                                                                                                 35.0%	
  
                                                         I	
  can	
  if	
  I	
  have	
  to	
     30.0%	
  
                                                                      34%	
  
                                                                                                 25.0%	
                                       22.3%	
  

                                                                                                 20.0%	
  

                                                                                                 15.0%	
                        12.0%	
                       12.7%	
  
                                                                                                                  9.6%	
  
                                                                                                 10.0%	
  
     Comfortable	
  
        40%	
                                                                                     5.0%	
  

                                                                                                  0.0%	
  
                                                                                                                  10%	
          20%	
          30%	
          40%	
         50%	
  




                                                                                                                                                                                        12	
  
What	
  is	
  your	
  biggest	
  dislike	
  or	
  problem	
  with	
                                          When	
  building	
  a	
  model,	
  how	
  confident	
  are	
  
                              financial	
  modeling?	
  	
                                                                 you	
  that	
  it	
  is	
  free	
  from	
  serious	
  errors?	
  
                                                          My	
  lack	
  of	
  
                                                          knowledge	
  
                  Other	
  (please	
  
                    specify)	
                               14%	
  
                                                                                                             50.0%	
  
                      22%	
                                                                                                                                          44.5%	
  
                                                                                                             45.0%	
  
                                                                                                                                                  40.4%	
  
                                                                                                             40.0%	
  

                                                                                  Takes	
  too	
  long	
     35.0%	
  
                                                                                      15%	
  
       Lack	
  of	
                                                                                          30.0%	
  
     supervision	
  
                                                                                                             25.0%	
  
         5%	
  
Too	
  much	
  to	
  do	
                                                                                    20.0%	
  
for	
  one	
  person	
                                                           Boring	
  and	
  
                                                                                  tedious	
                  15.0%	
  
         5%	
  
                                                                                     3%	
  
                                                                                                                                                                                          8.6%	
  
                                                                                                             10.0%	
            6.5%	
  
                                                                                                              5.0%	
  
                                                              Too	
  much	
  
                                                              scope	
  for	
                                  0.0%	
  
                                                                                                                             Not	
  very	
     Moderately	
        Confident	
       Very	
  confident	
  
                                                                error	
  
                                                                36%	
  


                                                                                                                                                                                                           13	
  
Wastefulness	
                                               Distrust	
  

             82	
  mins	
                                                    50%	
  
  Average	
  time	
  an	
  Executive	
  might	
               Reported	
  major	
  regular	
  errors	
  in	
  
 spend	
  per	
  day	
  searching	
  for	
  needed	
       financial	
  models,	
  including	
  finding	
  out-­‐
                  information	
                                of-­‐date	
  information	
  frequently	
  




  10%	
  per	
  day	
                                                       25%	
  
Average	
  time	
  workers	
  spend	
  looking	
  
  for	
  the	
  information	
  they	
  need	
  to	
        Business’	
  trust	
  information	
  contained	
  
 perform	
  a	
  task	
  or	
  make	
  a	
  decision	
               in	
  financial	
  models	
  



                                                                                                                  14	
  
¡    What	
  are	
  the	
  best	
  methods	
  for	
  teaching	
  financial	
  modelers?	
  
¡    How	
  can	
  greater	
  transparency	
  and	
  efficiency	
  be	
  introduced	
  into	
  
      the	
  financial	
  model	
  review	
  process?	
  
¡    Which	
  industries	
  and	
  communities	
  can	
  benefit	
  most	
  from	
  
      understanding	
  the	
  benefits	
  of	
  financial	
  modeling?	
  
¡    How	
  can	
  key	
  stakeholders	
  better	
  understand	
  the	
  risks	
  associated	
  
      with	
  poor	
  subject	
  knowledge	
  and	
  “bad”	
  modeling?	
  
¡    Are	
  there	
  better	
  ways	
  to	
  share	
  financial	
  modeling	
  knowledge?	
  
¡    How	
  can	
  business	
  intelligence	
  better	
  leverage	
  the	
  power	
  of	
  Excel?	
  
                                                                                                   15	
  

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Microsoft Excel and Financial Modeling - Global Survey Results (July 2011)

  • 1. Market  Survey:   Insights  into  the  users  of   Spreadsheets  and  Financial  Models     Summary  Presentation     July  2011  
  • 2. ¡  Financial  models  are  crucial  to  the  understanding  and   decision  making  of  many  industries   ¡  Most  prevalent  in:     ¡  Professional  services   ¡  Infrastructure   ¡  Sharemarket   ¡  Logistics  and  procurement   ¡  Strategy   ¡  Industrial  operations  processes   2  
  • 3. ¡  The  report  sought  to  develop  a   deeper  understanding  of    the   processes,  practices  and  behaviours   underpinning  the  use  of  spreadsheets   and  financial  modeling     ¡  The  survey  examined  the  preparation,   resource  sharing,  capabilities  and   perceived  risks  of  over  300  financial   model  users  worldwide       3  
  • 4. ¡  52%  of  respondents  first  search  Google/Internet  for  modeling   assistance,  almost  double  the  number  who  turn  to  wok  colleagues   ¡  34%  built  between  4-­‐10  financial  models  per  year   ¡  Large  organisations  (1000  people+)  appear  to  be  more  reliant  on   financial  modeling       ¡  86%  of  respondents  would  be  willing  to  spend  at  least  5  minutes   searching  for  a  financial  modeling  example     ¡  56%  of  respondents  say  that  the  majority  of  their  financial   modeling  knowledge  is  self  taught     4  
  • 5. ¡  Almost  half  of  the  respondents  were  willing  to  modify  an  existing   model  that  is  only  “50%”  of  what  they  required   ¡  46%  of  models  take  between  1-­‐5  days  to  build  (e.g.  ≤40  hours)   ¡  “Scope  for  error”  is  one  of  the  largest  problems  faced  by  financial   modelers   ¡  Only  53%  of  respondents  are  “confident”  or  “very  confident”  their   models  are  free  from  serious  material  errors   5  
  • 6. Which  best  describes  the  field  you  work  in?   How  large  is  the  organisa/on  you  work  for?   45.0%   40.0%   38.6%   Education   Government   5%   2%   35.0%   30.0%   25.0%   Industry   29%   20.0%   17.2%   15.0%   12.4%   11.7%   11.7%   10.0%   8.3%   Professional   Services   5.0%   64%   0.0%   Self-­‐Employed   <10  People   >1,000  People   200  to  1,000  People   50  to  200  People   10  to  50  People   6  
  • 7. Where  have  you  developed  most  of  your  financial   Which  of  the  following  best  describes  you?     modeling  knowledge?   (Only  answer  one)   External  training   5%   70.0%   61.9%   60.0%   Training   50.0%   provided  by   employer   38.1%   40.0%   23%   30.0%   Self-­‐taught   20.0%   High  school  and/ 56%   or  University   10.0%   16%   0.0%   I  understand  the  technical  side  of   I  understand  the  commercial/ financial  modelling   business  side  financial  modelling   7  
  • 8. Per  year,  how  many  projects  /  transac/ons   Within  your  role,  how  much  of  your  /me  is   require  you  to  undertake  a  significant  level  of   spent  financial  modeling?     financial  modeling?   40.0%   40.0%   34.4%   35.0%   35.0%   30.0%   28.2%   30.0%   25.0%   25.0%   20.2%   20.0%   17.2%   20.0%   15.0%   15.0%   10.0%   10.0%   5.0%   5.0%   0.0%   1-­‐3  models   4-­‐10  models   10-­‐20  models   >20  models   0.0%   0-­‐10%   10-­‐30%   30-­‐50%   >50%   8  
  • 9. When  building  a  financial  model,  how  much   Within  your  organisa/on,  can  you  easily   /me  pressure  are  you  under?   access  useful  financial  model  examples?   40.0%   34.0%   33.7%   Extreme   5.1%   35.0%   30.0%   Significant   38.7%   25.0%   20.0%   17.9%   14.4%   Some   50.7%   15.0%   10.0%   Li@le  or  none   5.5%   5.0%   0.0%   0.0%   10.0%   20.0%   30.0%   40.0%   50.0%   60.0%   No   Limited  amount   Some   Lots   9  
  • 10. Do  you  spend  any  /me  searching  for  relevant   Where  do  you  first  seek  help  if  you  have   examples  to  help  you  get  started?   problems  with  Excel  or  financial  modeling?     60.0%   51.7%   Occasionally   50.0%   40.0%   No   30.0%   27.2%   20.0%   12.9%   8.3%   Yes   10.0%   0.0%   0.0%   10.0%   20.0%   30.0%   40.0%   50.0%   60.0%   Colleague  at  work   Friend   “Help”  menu   Google/internet   10  
  • 11. Which  best  describes  the  kind  of  financial   How  long  would  you  be  willing  to  spend   modeling  you  typically  do?     looking  for  an  appropriate  financial  model   example?   35.0%   33.0%   30.0%   27.1%   25.4%   25.0%   Building   50:50   financial   20.0%   44%   models  from   scratch   15.0%   40%   10.0%   8.2%   6.2%   5.0%   0.0%   Working  with   I  wouldn't   1-­‐5  minutes   5-­‐20  minutes   20-­‐60  minutes   UnYl  I  find   exisYng   what  I’m   financial   looking  for   models   16%   11  
  • 12. How  comfortable  are  you  modifying  a   In  order  for  a  financial  model  example  to  be   colleague’s  financial  model?   relevant  and  useful  to  you  as  a  basis  for   building  a  new  financial  model,  how  much   Extremely   Not  at  all   of  it  would  you  be  willing  to  modify?     6%   comfortable   50.0%   20%   45.0%   43.3%   40.0%   35.0%   I  can  if  I  have  to   30.0%   34%   25.0%   22.3%   20.0%   15.0%   12.0%   12.7%   9.6%   10.0%   Comfortable   40%   5.0%   0.0%   10%   20%   30%   40%   50%   12  
  • 13. What  is  your  biggest  dislike  or  problem  with   When  building  a  model,  how  confident  are   financial  modeling?     you  that  it  is  free  from  serious  errors?   My  lack  of   knowledge   Other  (please   specify)   14%   50.0%   22%   44.5%   45.0%   40.4%   40.0%   Takes  too  long   35.0%   15%   Lack  of   30.0%   supervision   25.0%   5%   Too  much  to  do   20.0%   for  one  person   Boring  and   tedious   15.0%   5%   3%   8.6%   10.0%   6.5%   5.0%   Too  much   scope  for   0.0%   Not  very   Moderately   Confident   Very  confident   error   36%   13  
  • 14. Wastefulness   Distrust   82  mins   50%   Average  time  an  Executive  might   Reported  major  regular  errors  in   spend  per  day  searching  for  needed   financial  models,  including  finding  out-­‐ information   of-­‐date  information  frequently   10%  per  day   25%   Average  time  workers  spend  looking   for  the  information  they  need  to   Business’  trust  information  contained   perform  a  task  or  make  a  decision   in  financial  models   14  
  • 15. ¡  What  are  the  best  methods  for  teaching  financial  modelers?   ¡  How  can  greater  transparency  and  efficiency  be  introduced  into   the  financial  model  review  process?   ¡  Which  industries  and  communities  can  benefit  most  from   understanding  the  benefits  of  financial  modeling?   ¡  How  can  key  stakeholders  better  understand  the  risks  associated   with  poor  subject  knowledge  and  “bad”  modeling?   ¡  Are  there  better  ways  to  share  financial  modeling  knowledge?   ¡  How  can  business  intelligence  better  leverage  the  power  of  Excel?   15