A guy meets a girl at a bar and is interested in pursuing a relationship. Similarly, a brand launches on Facebook and wants to attract loyal consumers. The document provides advice on how to initially get someone's attention ("The Rules of Approach"), how to keep them engaged over time ("The Rules of Engagement"), ways to continue building the relationship through shared experiences ("The Rules of Dating"), properly proposing to take the relationship to the next level ("The Rules of Proposing"), and maintaining a strong relationship through communication and shared experiences ("The Rules of Marriage"). The overall goal is to transform initial interest into a lifelong loyal customer or committed relationship.
13. get her number
*get the “Like”
*make them into an active and engaged Fan.
* Your Ultimate Objective
14. the rules of approach
*how to stand out from the crowd and make an impression
the rules of engagement
*how to hold an interesting conversation / spark and hold interest
*awareness and activation through strong creative and targeted ads
*engagement through content
15. *be bold and brave
*be unexpected. stand out from the crowd
*look your best
*have a great conversation starter
*avoid cliches
*know your audience
* The Rules of Approach
16. *daring impactful creative
*unique message
*modern & high quality visuals
*smart copy
*out of the box concept
*targeted, user centric message
* The Rules of Approach
17. *now that you’ve got her attention,
how will you keep her engaged
& focused on you?
*for a looong period of time
*amongst other men vowing for her attention
*through all the noise at the bar
* The Rules of Engagement
18. *content with a clear brand identity
*identify and clearly communicate your USPs
sell yourself (well, the best version of you)
* The Rules of Engagement
19. *interactive content and tone of voice
*open a dialogue that will provoke a reaction, a
comment, tell you something about them
don’t talk too much about yourself
* The Rules of Engagement
20. *rich, animated content
*strong images, videos, gifs & other formats
don’t be a bore / be animated and vibrant
* The Rules of Engagement
21. *brand and product stories
*that the user can connect and see themselves in
tell her a good story
* The Rules of Engagement
22. *social media monitoring, reporting,
measurement
*listen to what users are saying and use that
information to optimise your content
be a good listener
* The Rules of Engagement
23. so, it’s the end of the night
*and you followed all the rules
33. * The Rules of Dating
* your website
* social media
* digital media
*campaigns
& activations
34. *be present on a wide mix of digital media
environments and websites
*mix of social media, lifestyle, culture, news,
blogs, entertainment etc
visit a variety of places together
* The Rules of Dating
35. *don’t just go to the environments that are the
most “popular” / mass.
*find your niche with new innovative media &
environments that your consumers visit often.
be adventurous. discover new places together
* The Rules of Dating
36. *activations & campaigns that will provide a
unique brand experience only shared by you, and
your consumer.
*microsites, minisites, landing pages, applications
create new places and experiences together
* The Rules of Dating
37. *user generated content
*incentivise users to give you their stories,
their content, their experiences
capture the moments and the memories
* The Rules of Dating
38. * The Rules of Dating
* your website
your love nest
39. *always take care of your home
*make sure she feels at ease there
*make sure its hospitable & welcoming
*make sure you have good Feng Shui
*make sure it can change in the future
* The Rules of Dating
40. *always take care of your home / maintenance, design
*make sure she feels at ease there / user friendly (UI/UX)
*make sure its hospitable & welcoming / SEO / content
*make sure you have good Feng Shui / easy to navigate
*make sure it can change in the future / dynamic content
* The Rules of Dating
43. *the right place
*the right time
*the right mood
*the right message
* The Rules of Proposing
44. *truth is
if you’ve followed all the rules
the perfect moment could be anywhere
at home / your website
out to dinner / banner
at a bar / Facebook post
on a trip / activation
* The Rules of Proposing
45. *all it takes is one moment / one view, one click
* The Rules of Proposing
46. *they bought your product
*they took part
*they clicked
*they signed up
*she said yes
47. * and they (and you and your consumer) lived happily ever after
50. after the wedding
*after the sale, after the conversion
*loyalty, ambassadorship, lifelong commitment
it’s about the marriage
51. *making the marriage last to a
happily ever after
*turning a one time consumer into a life long loyal consumer
and ambassador
* Your Ultimate Objective
53. * The Rules of Marriage
not forgetting anniversaries, valentines day
and her cousin’s sister’s dog’s birthday
*well, that and
54. * The Rules of Marriage
*that show them you are thinking about them
all the time, that make the difference
it’s the little things
55. * The Rules of Marriage
*rewards, contests, incentives, loyalty
schemes
*eCRM (newsletters, tailored offers…)
surprising her and making her feel loved
56. * The Rules of Marriage
*unexpected, out of the box activations,
content & campaigns
keeping the flame alive
57. * The Rules of Marriage
*keep your content & your design fresh
*on your website, social media, everywhere!
not letting yourself go
58. * The Rules of Marriage
*always on digital presence across all channels
*tell them about your new products, events,
campaigns
*always keep dialogue open and LISTEN!
communication. communication. communication