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HOW TO GET
ISO 9001?
WWW.GLENVIEWGROUP.COM
What is
ISO
9001
• ISO 9001 is an International
Standard for Quality.
• It gives requirements for an
organization’s quality
management system (QMS).
• It is part of a family of
standards published by the
International Organization for
Standardization (ISO)
• It is often referred to
collectively as the “ISO 9000
series” or “ISO 9000 family”
Make
the
decision
to get
it.
The commitment has to be real, it will have to be
demonstrated (beyond just paying the bill) and it will
have to be backed up with specific management
actions. It's a management system, remember?
What the Standard itself refers to as 'top
management' - the person (or people) in charge, the
decision-makers. Don't overlook or skip the
importance of this step.
This is a decision that must come from the top.
Appoint someone senior
to manage the project.
Getting ISO is a project, so someone must
have the responsibility and the authority to
manage it internally.
Allocate resources to the project: you'll need
to decide whether to use a consultant, or do it
yourself. See this section for how to choose a
consultant
Do a gap analysis.
This means you systematically assess the
status of your current system against what
it needs to be, in order to find your
baseline and estimate the scope of work.
You'll have some kind of a quality system in place
already (even if you think you don't, unless you're a
completely new business), but you won't be
meeting all requirements of the Standard at this
point. You use the results of the gap analysis to
identify your gaps, and what's needed to fill them.
CREATE
A PLAN.
Create a plan,
what needs to be
done, who will do
what and when.
Develop, implement and improve
your quality system. (1/2)
Work through the plan
you created, and bring
your system up to the
required level.
This means you fill the gaps from the
Gap Analysis, revising, adding or
improving where you need to. It
means identifying your main
processes and seeing if they're
currently meeting requirements (or
not). It means making all the
improvements necessary to meet the
requirements of the Standard. And it
probably means some documentation
of your system.
Develop,
implement
and
improve
your quality
system.
Throughout this process, you'll
use the Plan-Do-Check-Act
(PDCA) continuous improvement
cycle to do it.
This stage takes the most time &
effort. You should take care to
get people involved throughout,
so that your people help build it,
and thus they understand and
use the system and have
opportunities to participate and
contribute.
A system developed by a single
person and imposed on others is
not a good one
Review your system to see how
well it's working.
Do internal audits to see if you're doing what you think you
are. You will find some problems.
(If you don't, you aren't reviewing or auditing properly!) Fix
the issues you find, using your corrective action process (one
of the requirements) to do this.
Choose a certification body
Choose a certification body (CB) and agree dates
for the external audit.
Undergo the
external audit.
At this stage, the external
auditor/s provided by
your certification body will
audit your quality system
against all of the specific
requirements of ISO
9001.
Get the certificate and celebrate!
Once the results of the external audit are verified by the
certification body (CB) you get the certificate and celebrate!
Assuming you are successful, of course, you can now get that
coveted certificate from your CB.
The certificate will arrive a bit later, after the audit. Its exact
format varies according to your CB (type of logo, etc). Your CB
enters you onto the official world-wide register of certified
organisations.
Thank
You
Now you are officially 'registered (or certified)
to ISO 9001' or 'have ISO 9001 certification’.
Note that people often refer to this as 'ISO
9001 accredited', though this term isn't correct.
GlenView Group, Inc.
530 S Lake Ave #102
Pasadena, Los Angeles, CA 91101
You can also contact us at:
(323) 418-2224
(888) 405-2790
Website: https://glenviewgroup.com/
Feel free to contact us with any questions
concerning this course.

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How to Get ISO 9001?

  • 1. HOW TO GET ISO 9001? WWW.GLENVIEWGROUP.COM
  • 2. What is ISO 9001 • ISO 9001 is an International Standard for Quality. • It gives requirements for an organization’s quality management system (QMS). • It is part of a family of standards published by the International Organization for Standardization (ISO) • It is often referred to collectively as the “ISO 9000 series” or “ISO 9000 family”
  • 3. Make the decision to get it. The commitment has to be real, it will have to be demonstrated (beyond just paying the bill) and it will have to be backed up with specific management actions. It's a management system, remember? What the Standard itself refers to as 'top management' - the person (or people) in charge, the decision-makers. Don't overlook or skip the importance of this step. This is a decision that must come from the top.
  • 4. Appoint someone senior to manage the project. Getting ISO is a project, so someone must have the responsibility and the authority to manage it internally. Allocate resources to the project: you'll need to decide whether to use a consultant, or do it yourself. See this section for how to choose a consultant
  • 5. Do a gap analysis. This means you systematically assess the status of your current system against what it needs to be, in order to find your baseline and estimate the scope of work. You'll have some kind of a quality system in place already (even if you think you don't, unless you're a completely new business), but you won't be meeting all requirements of the Standard at this point. You use the results of the gap analysis to identify your gaps, and what's needed to fill them.
  • 6. CREATE A PLAN. Create a plan, what needs to be done, who will do what and when.
  • 7. Develop, implement and improve your quality system. (1/2) Work through the plan you created, and bring your system up to the required level. This means you fill the gaps from the Gap Analysis, revising, adding or improving where you need to. It means identifying your main processes and seeing if they're currently meeting requirements (or not). It means making all the improvements necessary to meet the requirements of the Standard. And it probably means some documentation of your system.
  • 8. Develop, implement and improve your quality system. Throughout this process, you'll use the Plan-Do-Check-Act (PDCA) continuous improvement cycle to do it. This stage takes the most time & effort. You should take care to get people involved throughout, so that your people help build it, and thus they understand and use the system and have opportunities to participate and contribute. A system developed by a single person and imposed on others is not a good one
  • 9. Review your system to see how well it's working. Do internal audits to see if you're doing what you think you are. You will find some problems. (If you don't, you aren't reviewing or auditing properly!) Fix the issues you find, using your corrective action process (one of the requirements) to do this.
  • 10. Choose a certification body Choose a certification body (CB) and agree dates for the external audit.
  • 11. Undergo the external audit. At this stage, the external auditor/s provided by your certification body will audit your quality system against all of the specific requirements of ISO 9001.
  • 12. Get the certificate and celebrate! Once the results of the external audit are verified by the certification body (CB) you get the certificate and celebrate! Assuming you are successful, of course, you can now get that coveted certificate from your CB. The certificate will arrive a bit later, after the audit. Its exact format varies according to your CB (type of logo, etc). Your CB enters you onto the official world-wide register of certified organisations.
  • 13. Thank You Now you are officially 'registered (or certified) to ISO 9001' or 'have ISO 9001 certification’. Note that people often refer to this as 'ISO 9001 accredited', though this term isn't correct. GlenView Group, Inc. 530 S Lake Ave #102 Pasadena, Los Angeles, CA 91101 You can also contact us at: (323) 418-2224 (888) 405-2790 Website: https://glenviewgroup.com/ Feel free to contact us with any questions concerning this course.