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            EARLY WARNING SYSTEM
            AND PERFORMANCE
            DASHBOARD
June 2012   Subtitle
Outline of session
2


       My experience
         Monitoring   students and engaging with large
         numbers
           The problems
           The context

         Potential
                  management and engagement tools:
          EWS and Performance Dashboard
         Examples from NUR219 Learnline site

       Discussion/questions

                                            June 2012
My Experience: Self-portrait (circa 2009)!
3




                                       June 2012
The Problems: NUR219 Mental
4
    Health Nursing
       Disconnection
           Unable to establish effective interpersonal relationships with students
           Minor unit management errors on my part became exponentially
            magnified through the effect of high volumes, technology, and isolation
            from campus activity
           Complexity of teaching across multiple modes increases risk of
            confused information
       Non-traditional student cohort
           NUR219: 367 students; 11% internal, 1% full-time (“Area 52” data, 21st
            May)
       Unable to access traditional feedback from students as a
        check
           Minimal ability to obtain direct feedback from students; difficult to
            evaluate the quality of feedback
           Difficult to set up expectations and norms as these are not set by on-
            campus socialisation or effective face-to-face routine contact. We now
            compete with other powerful expectation-setting contexts (e.g.
            employers, past education experiences, workplace inservices, etc.)
                                                              June 2012
Feedback, Engagement, and
5
    Management


       Lecturer ->                     -> Student (large
        no’s)
       Students ->                     -> Lecturer
       Student ->                      -> Peer Community

                        My view of
                      NUR219 students

                                             June 2012
“Invisible” online students
6


       Students who are losing track or not-
        progressing for other reasons are not detected
        in a timely manner.
       Leads to a high risk of failure
       Which then leads to students blaming a lack of
        support, guidance, confusion, etc.




                                       June 2012
Identifying students who need
7
    support
    Online
     Early Warning System

     Performance Dashboard


                                        “My maths teacher” (circa
                                        late-ish 1900’s)!

      Track progression data, then
      Assertively provide help and support
       (asynchronously).


                                       June 2012
Unit Design Considerations
8


       Tracking progression involves decisions about
        what “items” that will generate the data needed.
           This decision will guide how to set up learning
            materials and assessment items.
       EWS and Performance Dashboard…
         uses two main types of data: Review Status (Learning
          Materials) and Due Date Status (Assessment Items)
         allows the Unit Coordinator to interrogate students’
          progress
         the unit coordinator can then identify significant
          groups of students and respond en masse
                                                June 2012
Data-driven Unit Design
9



       Early Warning System
         uses “due dates” data from any assessment
         items. Notifications can be sent x days before
         or after a due date, or if poor unit access, etc.
       Performance Dashboard
         uses “Review Status” data from content items.
         The number of items marked as Reviewed by
         the student can be observed.

                                          June 2012
EWS example
10


        Example: Notification to students with late
         attempt at Week 1 self-assessment quiz.




                                        June 2012
Performance Dashboard
11
     example
        Example: Identifying students who have not
         reviewed Learning Materials.




                                       June 2012
Unit Design: Thinking About
12
     Data
     W   Topic (Review items)               Self-assessment Assessment
     k                                      (due date items)
     1   Orientation to NUR219              Quiz 1
     2   Theory as a basis for practice     Quiz 2
     3   Neuroscience as a basis for        Quiz 3
         practice
     4   Tools of psychiatric nursing       Quiz 4                Census date
     5   Culture and ethnic                 Quiz 5          Assignment 1
         considerations
     6   Law, ethics and mental health      Quiz 6
     7   The client experiencing crisis /   Quiz 7
         anxiety
     8   The client experiencing            Quiz 8          Assignment 2
         schizophrenia
                                                      June 2012
         Etc…
Progress and Performance Data
13
     for NUR219
        weekly self-assessment quizzes with
         automated marking and feedback
          provides       weekly “due date” data for the EWS
            can also develop an EWS notification for poor scores if you wish!
        weekly Learning Modules
          provides a sequential weekly structure
          With Review Status and Adaptive Release
           switched on to generate “Reviewed” content data.


                                                            June 2012
Example: Early warning
14
     notifications




                              June 2012
Early Warning System
15


        A student progression management tool, but
         EWS Notifications are a mechanism for
         “assertive engagement” with students




                                       June 2012
Performance Dashboard: Tracking
16
     progress
        Example:
          Sort
              on Review Status column (starting at zero)
          Show all




                                          June 2012
NUR219 Example: Tracking
17
     progress (Review status)




                          June 2012
Example: Tracking progress
18
     student detail




                           June 2012
Communicating expectations
19


        Monitoring progression; who is falling behind
         and who is becoming “High Risk”?
        Assertive engagement using notifications
         generated from EWS
          Frame up helpful notifications that express clear
           boundaries


        Audit trail


                                            June 2012
Example NUR219 notification to
20
     students from EWS




                           June 2012
Example NUR219 notification
21
     (absence from unit)




                           June 2012
Example NUR219 notification
     (insufficient progression through
22   Learning Materials)




                                June 2012
Example NUR219 notification
     (insufficient progression through
23   Learning Materials)




                                June 2012
High Volumes
     (Advanced Performance
24
     Dashboard)
        Can’t send notifications directly from Performance
         Dashboard
        Use Grade Centre to send notifications if needed to
         appropriate students en masse

        Copy Dashboard to Excel for advanced filtering and
         format as a table
            In Dashboard, select Show All.
            Select all the cells in the Dashboard table including column
             headings.
            Use “Paste Special” (choose Unicode) to dump data into
             Excel sheet.
            Then Format as Table in Excel

                                                    June 2012

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Learnline - Early Warning System & Performance Dashboard

  • 1. 1 EARLY WARNING SYSTEM AND PERFORMANCE DASHBOARD June 2012 Subtitle
  • 2. Outline of session 2  My experience  Monitoring students and engaging with large numbers  The problems  The context  Potential management and engagement tools: EWS and Performance Dashboard  Examples from NUR219 Learnline site  Discussion/questions June 2012
  • 3. My Experience: Self-portrait (circa 2009)! 3 June 2012
  • 4. The Problems: NUR219 Mental 4 Health Nursing  Disconnection  Unable to establish effective interpersonal relationships with students  Minor unit management errors on my part became exponentially magnified through the effect of high volumes, technology, and isolation from campus activity  Complexity of teaching across multiple modes increases risk of confused information  Non-traditional student cohort  NUR219: 367 students; 11% internal, 1% full-time (“Area 52” data, 21st May)  Unable to access traditional feedback from students as a check  Minimal ability to obtain direct feedback from students; difficult to evaluate the quality of feedback  Difficult to set up expectations and norms as these are not set by on- campus socialisation or effective face-to-face routine contact. We now compete with other powerful expectation-setting contexts (e.g. employers, past education experiences, workplace inservices, etc.) June 2012
  • 5. Feedback, Engagement, and 5 Management  Lecturer -> -> Student (large no’s)  Students -> -> Lecturer  Student -> -> Peer Community My view of NUR219 students June 2012
  • 6. “Invisible” online students 6  Students who are losing track or not- progressing for other reasons are not detected in a timely manner.  Leads to a high risk of failure  Which then leads to students blaming a lack of support, guidance, confusion, etc. June 2012
  • 7. Identifying students who need 7 support Online  Early Warning System  Performance Dashboard “My maths teacher” (circa late-ish 1900’s)!  Track progression data, then  Assertively provide help and support (asynchronously). June 2012
  • 8. Unit Design Considerations 8  Tracking progression involves decisions about what “items” that will generate the data needed.  This decision will guide how to set up learning materials and assessment items.  EWS and Performance Dashboard…  uses two main types of data: Review Status (Learning Materials) and Due Date Status (Assessment Items)  allows the Unit Coordinator to interrogate students’ progress  the unit coordinator can then identify significant groups of students and respond en masse June 2012
  • 9. Data-driven Unit Design 9  Early Warning System uses “due dates” data from any assessment items. Notifications can be sent x days before or after a due date, or if poor unit access, etc.  Performance Dashboard uses “Review Status” data from content items. The number of items marked as Reviewed by the student can be observed. June 2012
  • 10. EWS example 10  Example: Notification to students with late attempt at Week 1 self-assessment quiz. June 2012
  • 11. Performance Dashboard 11 example  Example: Identifying students who have not reviewed Learning Materials. June 2012
  • 12. Unit Design: Thinking About 12 Data W Topic (Review items) Self-assessment Assessment k (due date items) 1 Orientation to NUR219 Quiz 1 2 Theory as a basis for practice Quiz 2 3 Neuroscience as a basis for Quiz 3 practice 4 Tools of psychiatric nursing Quiz 4 Census date 5 Culture and ethnic Quiz 5 Assignment 1 considerations 6 Law, ethics and mental health Quiz 6 7 The client experiencing crisis / Quiz 7 anxiety 8 The client experiencing Quiz 8 Assignment 2 schizophrenia June 2012 Etc…
  • 13. Progress and Performance Data 13 for NUR219  weekly self-assessment quizzes with automated marking and feedback  provides weekly “due date” data for the EWS  can also develop an EWS notification for poor scores if you wish!  weekly Learning Modules  provides a sequential weekly structure  With Review Status and Adaptive Release switched on to generate “Reviewed” content data. June 2012
  • 14. Example: Early warning 14 notifications June 2012
  • 15. Early Warning System 15  A student progression management tool, but EWS Notifications are a mechanism for “assertive engagement” with students June 2012
  • 16. Performance Dashboard: Tracking 16 progress  Example:  Sort on Review Status column (starting at zero)  Show all June 2012
  • 17. NUR219 Example: Tracking 17 progress (Review status) June 2012
  • 18. Example: Tracking progress 18 student detail June 2012
  • 19. Communicating expectations 19  Monitoring progression; who is falling behind and who is becoming “High Risk”?  Assertive engagement using notifications generated from EWS  Frame up helpful notifications that express clear boundaries  Audit trail June 2012
  • 20. Example NUR219 notification to 20 students from EWS June 2012
  • 21. Example NUR219 notification 21 (absence from unit) June 2012
  • 22. Example NUR219 notification (insufficient progression through 22 Learning Materials) June 2012
  • 23. Example NUR219 notification (insufficient progression through 23 Learning Materials) June 2012
  • 24. High Volumes (Advanced Performance 24 Dashboard)  Can’t send notifications directly from Performance Dashboard  Use Grade Centre to send notifications if needed to appropriate students en masse  Copy Dashboard to Excel for advanced filtering and format as a table  In Dashboard, select Show All.  Select all the cells in the Dashboard table including column headings.  Use “Paste Special” (choose Unicode) to dump data into Excel sheet.  Then Format as Table in Excel June 2012