Kelly Goto

kelly goto gotomedia go2girl gotoresearch ux research product strategy rapid research design research emotional usability design ethnography user experience usability chat ui natural language nlp dmi voice ui voice ux a11y accessibility voiceui conversation design chatbots voiceux grounded theory ux strategy rapid ux research rapid ethnography rapid research cycles journey mapping personas lean ux user experience strategy uxfellows hypothesis driven research open coding mental model rosenfeld media eux15 enterprise ux applied resear ethnographic research culture ux thick data big data ethno probing smart data ethnography innovation ethno mining beyond usability emotional ux emotion economy design strategy ieee sxsw 2014 global gesture study gesture research ieee technology for humanity series sxsw ux fellows why finding kansei design thinking addiction sensory engineering contextual research service design mind the product lifestyle design gotomobile experience sampling aiga incontrol2010 mobile research turing test ipad