Stress at the workplace, also known as occupational stress, refers to tension that occurs when job demands exceed a person's ability to cope. There are two main types of stress: acute stress from short-term challenges and chronic stress from prolonged acute stress. Work-related stressors include role ambiguity, heavy workload, job insecurity, and poor management. Left unmanaged, stress can lead to psychological issues like anxiety and depression, behavioral problems, and physical health issues for both individuals and organizations in the form of absenteeism and decreased productivity. Effective stress management involves regular exercise, maintaining a work-life balance, relaxation techniques, and organizational efforts to increase employee autonomy, compensation, and involvement in decision-making.
2. Meaning of Stress:
Stress simply means a feeling of tension that occurs when a
person assesses that a given situation is about to exceed his
or her ability to cope and consequently will endanger his or
her well-being.
Stress at workplace also known as Occupational stress
means “the response people may have when presented with
work demands and pressures that are not matched to their
knowledge and abilities and which challenge their ability to
cope.”
3. Types of stress – Two Major types of stress are -
i) Acute Stress – Acute stress is a normal part of everyday
life and helps our stress response system stay on the
ball. One example of acute stress is “giving a speech
infront of public”.
Symptoms of acute stress -
•Alertness and Excitement
•Increase in Energy
•Uneasiness and Worry
•Loss of Appetite
•Immune System Suppression
•Increased Metabolism
4. ii) Chronic Stress – Chronic stress occurs when a person
gets interacted with stressors that causes acute stress for a
longer and continuous period. ie acute stress in long run
can be defined as chronic stress.
Symptoms -
•High Blood Pressure
•Irritability
•Diabetes
•Anxiety and Panic Attacks
•Depression
•Eating Disturbances
•Lowered Resistance
5. Stressors - environmental conditions that cause individuals to
experience stress.
Types of stressors -
Eustress - positive stress that results from meeting challenges
and difficulties with the expectation of achievement
Distress - negative stress; often referred to simply as stress.
Often results in overload.
6. Work related stressors that can cause stress to manpower –
•Role Ambiguity
•Work Overload
•Job Security
•Monitoring
•Management Style
•Working Conditions
•Resource Inadequacy
7. Signs of Stress – How to know that you yourself are in stress
•You feel irritable.
•You have sleeping difficulties.
•You do not get any joy out of life.
•Your appetite is disturbed.
•You have relationship problems and have a difficult time
getting along with people.
8. Consequences Of Stress on Individuals–
There can be three types of consequences
•Psychological Consequences
•Behavioral Consequences
•Physiological Consequences
12. Consequences Of Stress on Organisation–
• Absenteeism
• Diminished productivity
• Compensation claims
• Health insurance
• Direct medical expenses
13. How individuals can manage stress –
•Exercise regularly
•Be realistic
•Meditate
•Develop and use planning skills
•Simplify your life – Delegate
•Take one thing at a time
•Avoid unnecessary competition
•Recognize and accept personal limits
•Go easy with criticism
14. How organisation can manage stress –
•Increase individuals’ autonomy and control
•Ensure that individuals are compensated properly
•Maintain job demands/requirements at healthy levels
•Ensure that associates have adequate skills to keep up-to-date
with technical changes in the workplace
15. How organisation can manage stress –
•Increase associate involvement in important decision making
•Improve physical working conditions
•Provide for job security and career development
•Provide healthy work schedules
•Improve communication to help avoid uncertainty and ambiguity
16. Consclusion –
There will be stress throughout your entire life. Work will always
be there. It is how you use your stress management skills that
make the difference!
By taking control of your thoughts, emotions, and environment
you are controlling your life instead of letting stress control you!
Remember what is truly important in life- Your Happiness!
And only a few can be without stress….