UCF framework presented to a large IT service company in Mumbai in 2008.. showing my thinking then on how an organization could approach organization capability recording and building.. related to PCMMI.

1. Unified Skills & Competency Framework
Competency Analysis Description Assessment
M Management
Probation
A
Assessment
R
K Roles & RBS
E Responsibilities Performance Result Breakdown
T Management
Frsr/Ltrl/Mgt
Job Performance
Selection X% Results
Description Assessment
Assessment Financials
O
R Employees
G Customers
A Processes
N Grades / Levels
I Y%
Z Initiative
A Personality Actions
T Z%
I MCF SLF Individual
O
N
Career Model

2. Market Capability Framework
Business Environment
Industry Technology
Suppliers / People Internal Organization Customers
Resource Management Processes Business Development
Projects
Training
Staffing

3. Assessment Framework -
Competency Analysis
Demonstrated capabilities from the past, including Capability to performance for delivering the business
experience, education …. objectives
MCF
Business
Background
Competency
SLF
Ethics /
Leadership
Values
Personality traits critical for the organization from an Capabilities that foster building the organization
individual through leadership.

4. Technology
Etiquette / Process
PM
Culture
Industry
Experience MCF
Background Business Biz Dev
Education
Resource
Management
Assessment Framework -
Competency Analysis Training
Competency
Staffing
Hygiene
Ethics /
Values
Punctual
SLF
Integrity Leadership
Loyalty
Edge Energy Energize Execute Passion

5. Etiquette Technology
Culture
Process
Educatio SIEMENS
n PM
Industry
Experien Present
ce MCF
Background Branding
network
Business Biz Dev
Selling Convince
Resource
Management
Training Instruction
Design
Competency
Hygiene
Staffing TWI
/Instructor
Punctualit Ethics /
y Values Present
SLF
Integrity Leadership
Loyalty Rajesh Input
Edge Energy Energize Execute Passion
•Self Initiative •Oration
•Analysis
•Innovate – unlimited •Oriented to Change / •Language – written
•Decision Taking
thinking Learning •Language - Reading •Customer focus
•Result Orientation
•Strategic Judgment •Self Determination •Active Listening •Siemens Values
•Plan & Risk
•Entreprenuership •Team Player
•Quality Orientation
•Coach/Mentor
•Influencing
•Conflict Handling

6. Applying the Framework to the
organization.
For Each Leaf node Describe
Description Assessment
Statements that define the task / Measurement /evaluation criteria for
responsibility the task responsibility
Description Assessment
RR Grade Job Selection Probation Performance
For e.g. ITIL / ISO 20000
# of CRs managed / resolved
Apply change management in resolving
Avg time of CR response [Scope – proposal]
errors
Conversion rate of CRs.
For e.g. Training Presentation
Present topic / subject to large audiences # of Presentation hours conducted
Audience Feedback

7. Actions
• Identify and finalize the leaf nodes
• Describe the leaf nodes
– Action / character statements
– Measurement / evaluation criteria
• Link grades to Organization statements
• Describe all relevant roles within the organization
• Link RR to Market Statements
• Describe Job Descriptions using above 2
• Describe Assessment frameworks for Role/JD