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How to avoid disaster L earning about UX by looking  at massive failures CanUX September 14, 2006 Banff, Alberta
Why disasters? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Management 101
Management 101
Management 101
What is a system? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What are systems? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
 
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[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learned ,[object Object],[object Object]
 
 
All Dead
 
 
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
http://www.boeing.com/commercial/safety/pf/pf_accident_rate_history_cht.html
Eastern Flight 401
NASA Research (1979) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teamwork training ,[object Object],[object Object]
Successful Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons for UX ,[object Object],[object Object],[object Object],[object Object],[object Object]
Facebook ,[object Object],[object Object]
 
 
 
 
Questions? Stories? Email:  [email_address] URL:  http://atomiq.org/etc/canux_2006.pdf

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