The document discusses CIBER's QA and testing practice, including their approach to distributed testing services delivery. It outlines major testing activities and roles, and how testing fits within the product lifecycle. It also describes CIBER's portfolio management approach to determining what testing is offshored. A master test strategy guides individual test plans and establishes standards and procedures. The document provides details on knowledge transfer and transition planning when offshoring testing responsibilities.

1. CIBER QA & Testing Practice

2. Distributed Delivery of QA & Testing Services

3. Testing’s Place in Lifecycle Quality

4. Major Testing Activites and Labor Categories Preparing Running Tests & Evaluating Results Extending Planning Production Readiness Review Test Readiness Review Test Plan Review Test Management Metrics and Reporting Requirements Analysis Test Leadership Risk Analysis & Test Strategy Defect Management Test Planning Operational Readiness Tests Test Case Development Production Support Testers Integration Tests Functional Tests Environment Shakedown Rollover Scripts to Regression Automation Specialist Apply Regression Scripts Build Scripts Performance Testing & Tuning Sustainment of Test Data Test Data Specialists Test Data Prep Test Data Support Environment Support Environment Carryover Environment Planning Environment Prep Environment Support

5. A Master Test Strategy Controls Testing Activities Test Plans operate under a Test Strategy A Master Test Strategy covers Development and Maintenance activities, establishes standards, methods, and procedures, and puts Testing into Continuous Improvement. It is not project-specific. It is the foundation of all necessary Test Controls, Support, and Interactions. CONTENT OF A TEST STRATEGY: Test Organization: Roles & Responsibilities, Communications Test Approach: Levels, Types, Entry & Exit Criteria, Triage Test Management: Milestones, Deliverables, Metrics, Risk Mitigations and Contingency Plans, Root Cause Analysis Test Infrastructure: Environments, Test Data, Test Tools (including Automation, Planning, Repository, and Defect Tracking) Defect Management: Rules, Flows, Roles & Responsibilities

6. The QA of Lifecycle Movement and Control

7. Service Catalogue of Testing Services

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12. Second Tier

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16. Third Tier

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20. Our testers presently hold much of the application and process expertise needed to sustain business continuity

22. Identifies “early wins” for more rapid utilization of offsite resources and stabilization of unique processes and methods

23. Continue offsite with oversight, communications, and support structure ensuring success thru Stabilization

25. Shakedown-style process drills structured to find and fix weaknesses before they become an issue