The team charter outlines the team's mission, goals, upcoming projects, roles and responsibilities. The team's mission is to provide a professional work environment that encourages creativity, teamwork and enthusiasm. Their goal is to achieve an average grade of 85% by exemplifying strong communication and high quality work. The charter then lists the team's projects for their courses, desired outcomes, stakeholders and evaluation criteria. It also establishes processes for communication, expectations, decision making and conflict resolution.

1. Mpyreon (Team B)
Team Charter
Mission Statement
“Our focussed and dedicated team of determined individuals is committed to providing a
professional working environment that encourages and rewards insight, creativity, teamwork,
and enthusiasm. Each project we complete will be done with superior industry knowledge, a
genuine enthusiasm for what we do, and a real understanding of the core issues. We will
successfully execute projects for our stakeholders and place value on building upon these long
term relationships. Most importantly, our team will learn and grow with each other while
concentrating on having fun."
Goal Statement
Our goal is to achieve an accumulated average grade of 85% and to understand and apply
core concepts from our courses. This goal will be achieved by members exemplifying
exceptional communication skills, leadership, planning and organization, participation, and
production of high quality work. A secondary team goal is to develop into a high performance
team by becoming highly collaborative, task orientated, possessing identification based trust, and
fostering creativity and diversity in ideas.
List of Upcoming Team Assignments, Performance Goals, and Stakeholders
Desired Outcome/
Project/Assignment Class Due Date Mark Value Stakeholders
Performance Goals
 Develop Team goals
Team Charter Part (No Marks  Professor
ORGB September and structure
# 1 (Goals and awarded)  Team Members
1100 21st, 2009  Learn how to function
Processes) Completion
as one
 Improve presentation
 Team Members
skills
 Peers/Students
 Be comfortable and
(No Marks  Professor
MKTG September confident in front of
Example Case awarded)  Sally Smart,
1102 28th, 2009 an audience
Completion Owner of Golden
 Solve the marketing
Dreams
problem
Laundromat
collaboratively

2.  Develop the ability to
Monday
MKTG work
September (Worth 10%
1102 interdependently and
28th, 2009 of Final  Family members
collaboratively
Grade)  ORGB 1100 &
Final Team  Establish and commit
MKTG 1102
Charter to Team Charter
Friday, Desired Professors
 Develop effective
October Team Mark:  Team Members
ORGB processes and rules,
2nd, 2009 A-90%
1100 and goals for each
at 1:30pm
project
 Current BCIT
Students
 Improve computer
 Faculty
skills
 Family members
W/O Desired  Enhance creativity by
Commercial, “Why BSYS  Prospective BCIT
October Mark: researching previous
I Came to BCIT” 1000 Students
2nd, 2009 A-90% commercial projects
 Peers
and discovering new
 Professors
ideas
 YouTube
Viewers
 Understanding and
utilizing marketing
 Client in Case
(7.5% of concepts
 Professor
W/O Final grade)  Efficiently and
Team Written MKTG  Team members
October Desired strategically problem
Report-Case 1 1102
19th, 2009 Team Mark: solve
A-85%  Be creative and
employ concise and
professional language
 To be able to provide
Desired clear and constructive
ORGB W/O
Peer Assignment Team Mark: feedback to  Professor
1100 - October
Part 1 A-90% teammates in order to  Team Members
Lab 19th, 2009
better ourselves and
team performance
ORGB W/O Desired  Peers
Peer Assignment  Build from Peer
1100 - November Team Mark:  Professors
Part 2 assignment part 1
Lab 2nd, 2009 A-90%  Team members
 Demonstrate a clear
(7.5% of
understanding of
Final Grade)  Client in case
Team Oral W/O marketing concepts
MKTG  Peers/audience
Presentation - Case November  Successfully perform
1102 Desired  Professor
2 2nd, 2009 a lengthy and
Team mark:  Students
cohesive team
A-85%
presentation

3. (15% of Final
Grade)
W/O  Peers/audience
Team Oral COMM  Feel comfortable in-
November  Professor
Presentation 1100 Desired front of live audience
9th, 2009  Team members
Team Mark:
A-85%
 Understanding and
(7.5% of utilizing marketing
Final Grade) concepts
W/O  Client in case
Team Written MKTG Desired  Efficiently problem
November  Professor
Report-Case 3 1102 Team Mark: solve
16th, 2009  Team mates
 Be creative and
A-85% employ concise and
professional language
Desired  Peers
Peer Assignment ORGB W/O Nov.  Build from part 1 and
Team Mark:  Professor
Part 3 1100 30th, 2009 2
A-90%  Team mates
 Understanding and
(7.5% of utilizing marketing
Final Grade) concepts  Client in case
W/O
Team Written MKTG Desired  Efficiently problem  Professor
November
Report-Case 4 1102 Team Mark: solve  Team mates
30th, 2009
 Be creative and
A-85% employ concise and
professional language
Team Roles
Team Member Primary Team Role Secondary Team Role
Natasha Gowda Implementing Creating & Investigating
Chris Hauk Creating Implementing
Dave Roper Shaping Coordinating
Ying Ying Choi Finishing Creating
Geoff Salt Supporting Evaluating
Investigating &
Courtney Szabo Evaluating
Coordinating

4. 1. How the team will address missing roles and/or roles that are over-represented:
Team members will alternate between their primary and secondary team roles according to
members skill set and task at hand. For team roles that do not have an assigned team member one
option will be to assign the teammate which had the highest score in that category.
Secondly, to rectify the underrepresented role of investigating, we will assign individual
research tasks to each member. To remedy the underrepresented role of evaluating, we will
assign an evaluator for each project or choose the evaluator based on the highest score for the
role preference assignment. For team roles that are over represented it is up to the evaluator to
recognize the situation with the team and then we will decide who will take on the role.
2. The challenges the team will face when requested to rotate roles and how the
challenges will be addressed:
Some challenges the team may face are members not being comfortable in certain roles
and team members being over represented in certain areas; as well as team members becoming
bored in certain roles and wanting to change. We will address these challenges as a team and
team members will have the chance to play a part in each role before the end of our term if they
choose.
When someone is being put into a role that they’re uncomfortable with, the team will
offer full support and encouragement to succeed in that role. If the role proves too difficult for
that person, that person may choose another role suited to their skills, confidence, and the teams
needs.
Because there are primary and secondary roles, each team member in those roles will be
responsible to oversee that the roles are being represented accordingly, when team members are
working outside of their roles.
Processes (Ground Rules)
1. How the team will communicate:
a. E-mail members a reminder before each meeting; also include specifics,
including objectives, what is hoped to accomplish, member roles
(timekeeper, moderator...)
b. Contact through Facebook, telephone numbers and emails
c. Designate one person to email and ‘wall post’ on our private Facebook group
all team members each week, as not to cause e-mails flying back and forth
d. Days to meet outside of class: Sunday, Wednesday, Friday
2. Expectations of each other regarding team meetings:
a. Respect each team members opinions and ideas
b. Participate to your greatest ability
c. Always come prepared, bring research, resources for project/assignments
d. Be punctual to each meeting

5. e. Keep an open mind. Members will be flexible when the unexpected occurs
and react in the best interest of the team
f. Differentiate our team by remaining creative and innovative: Perform a
brainstorming routine during team meetings to come up with the most
effective decisions
3. Recognizing and celebrating success:
a. Build a social identity with our team and celebrate when a job well done
b. Acknowledge everyone’s hard work and effort
c. If possible, go have a drink or a meal together
d. Encourage each other to continue to excel
e. Build relationships by offering support to team members who are having
difficulty putting together the content of the assignment
4. Distribution of tasks among team members:
a. Everyone should have equal input and tasks distributed equally
b. If a member is more knowledgeable in a certain skill; if time permits, the
team member who is more knowledgeable should assist others
c. Roles in a meeting: (assign roles relative to each person’s skill set) and if
someone wants to take on the challenge of a role, then it should be allowed
5. Scheduling and establishing deadlines:
a. Prioritize our assignments to make sure they always get handed in on time
b. A project/assignment complete: a minimum of a day in advance to create a
leeway, if possible
6. Decision making and problem solving:
a. Everyone should individually contribute their opinions to the team; however,
the team should ultimately come to an agreement that everyone is
comfortable with
b. When problems arise with decision making, the team will resort to ‘majority
rules’
7. Handling disagreements and conflicts:
a. Everyone is treated as equals
b. If the case arises where a mediator is needed, the group will vote for a
mediator within the group to handle that specific issue
c. Initially problem solve and then proceed to compromise
d. Members will act with integrity and professionalism at all times
Progressive Discipline Process
1. FORM, STORM, NORM, PERFORM and CLOSE

6. 2. Required Participation Guideline: Like the BCIT Policy, team members must come to
80% of all planned meetings – in general. In the event where a member fails to contribute
the required work to the given assignment, that member will not receive a mark and will
be left off of the cover page.
3. The team members meet several times a week. When we meet we evaluate the tasks at
hand and we evaluate each others performance. In the case where one team member does
not contribute to an assignment, the remaining five team members will discuss the
situation and decide how to present a verbal warning or first offense, whether it be
presented one on one or as a group. This process will be repeated, however for the
second offense, the team members will decide how to present a written warning, whether
it be written by email or in a letter. If a member commits a third offense, we will hold a
meeting with our instructor and vote for his or her termination from the team.
4. Guidelines for Warranting Warnings:
a. Warrant for Verbal Warning: Team member who doesn’t contribute to 80% assigned
responsibilities for the group project for the first time this semester
b. Warrant for Written warning: Team member who doesn’t contribute to 80% of their
assigned responsibilities for the upcoming group project for the second time in the
semester
c. Warrant for Termination: Team member who doesn’t contribute to 80% of their
assigned responsibilities for the third group project will be terminated, upon consultation
with our Professor
Evaluation Criteria
1. Organization and Planning: Members demonstrate high organizational skills by prioritizing
tasks, setting and meeting deadlines, and plan for upcoming assignments.
2. Leadership: Member demonstrates effective leadership by taking initiative, acting
accountable and remaining well informed of team responsibilities, in order to lead team in the
right direction.
3. Participation/ Contribution: Member contributes by completing assigned responsibilities,
attending required meetings, and participating by expressing ideas and concerns to the team.
4. Communication Skills: Member possesses a clear and open style of communication and
effectively conveys information in an engaging manner.
5. Quality of Work: Member performs each task to the best of their abilities by executing all
criteria laid out in assignments, as well as successfully improving on past performance by
integrating performance feedback.

7. Team Member Signatures
Natasha Gowda
Dave Roper
Ying Ying Choi
Chris Hauk
Courtney Szabo
Geoff Salt

8. Mpyreon
(Team B)
TEAM CHARTER
ORGB 1100
ATTN: Professor Svitlana Kominko
Ying Ying Choi
Natasha Gowda
Chris Hauk
Dave Roper
Geoff Salt
Courtney Szabo
(BCIT MKTG 1, Set J)
Friday, October 2nd 2009

9. Mpyreon
(Team B)
TEAM CHARTER
MKTG 1102
ATTN: Professor Anne Marie Webb-Hughes
BY: Ying Ying Choi
Natasha Gowda
Chris Hauk
Dave Roper
Geoff Salt
Courtney Szabo
(BCIT MKTG 1, Set J)
Tuesday, October 6th 2009