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M A R K E T I N G         A S S O C I A T E S




    Company Vision
    Why draft a corporate vision
    Drafting a corporate vision can serve many purposes.

    Internally
    	 •	Helps	define	performance	standards.
    	 •	Inspires	employees	to	work	more	productively.
    	 •	Guides	employee	decision-making.
    	 •	Helps	establish	a	framework	for	ethical	behavior.
    	 •	Guides	management’s	thinking	on	strategic	issues.

    Externally
    	 •	Enlists	external	support.
    	 •	Creates	closer	linkages	and	better	communication	with	customers,	suppliers,	and	alliance		         	
          partners.
    	 •	Makes	it	easier	to	recruit.
    	 •	Serves	as	a	public	relations	tool.
    	 •	Explains	to	shareholders	where	the	company	is	heading

    The pillars of a corporate vision.
    A	vision	statement	should	assert	what	the	organization	can	be	at	its	best.

    It	can	define	what	is	unique	about	your	enterprise	and	should	be	a	vivid	and	descriptive	statement	
    that	people	can	picture	it	in	their	minds.	It	needs	to	be	concise,	motivating	and	memorable.

    Visions	can	be	created	at	different	levels	of	an	organization.

    	     •	Developed	by	the	CEO,	then	communicated	to	the	staff
    	     •	Developed	in	a	process	that	involves	every	member	of	the	staff,	from	the	driver	to	the	boss
    	     •	Created	at	a	high	level	of	the	organization,	then	developed	by	working	groups	of	the	staff
    	     •	Management	can	consult	members	of	the	organization	before	creating	the	actual	vision

    To	derive	the	vision	statement,	a	company	can	follow	two	simple	steps:

    	     •	First,	define	the	core	ideology,	a	combination	of	core	values	and	core	purpose
    	     •	Second,	define	the	envisioned	future:	a	combination	of	Audacious	Goals	and	a	vivid		 	         	
    	     	 description	of	that	future

    Core Values
    Core	values	are	the	enduring	assets	of	an	organization.	They	require	no	external	justification,	but	
    have	an	intrinsic	value	to	the	organization.

    5070 Sea MiSt Court
    San Diego, Ca 92121
    8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e )
    858.455.9053 (Facsimile)
    j w @j o s e p h w h i t e . c o m
    w w w. j o s e p h w h i t e . c o m                                                                   1
M A R K E T I N G         A S S O C I A T E S




    If	vision	and	mission	statements	supply	the	long-term	direction	of	an	organization	in	terms	of	its	
    business,	markets,	customers,	and	financial	objectives,	its	values	express	the	ethics	that	must	guide	
    the	behavior	of	the	organization	and	its	members	as	they	seek	to	achieve	their	vision	and	mission.

    Examples	of	core	values	include:
    	 •	Respect	for	the	individual
    	 •	Respect	for	the	community
    	 •	Justice
    	 •	Concern	for	productivity
    	 •	Commitment	to	personal	integrity
    	 •	Individual	responsibility
    	 •	Freedom	of	action

    How	to	Facilitate	an	Understanding	of	Core	Values
    	 •	Take	key	people	off-site	to	discuss	the	vision
    	 •	Select	people	from	within	the	company	whom	you	feel	would	really	help	define	the	vision
    	 	 	 -	Core	management	team
    	 	 	 -	A	few	other	key	people	whose	creative	input	would	be	very	beneficial	to	the	program
    	 	 	 -	Shareholders
    	 	 	 -	Even	clients
    	 •	Split	the	team	into	groups	and	ask	them	to	list	the	core	values	of	their	organization
    	 •	When	debriefing	all	together,	look	for	patterns	and	values	that	seem	to	be	coming	back	often

    How	Do	You	Know	a	Value	is	Really	a	Value
    Apply	the	test:
    	 •	What	core	values	do	you	personally	bring	to	work?
    	 •	What	would	you	tell	your	children	are	the	core	values	that	you	hold	at	work?
    	 •	If	you	could	retire	for	the	rest	of	your	life,	would	you	continue	to	live	those	core	values?
    	 •	And	finally,	if	those	core	values	would	make	you	non-competitive,	would	you	keep	them?

    Core Purpose
    The	core	purpose	is	the	organization’s	reason	for	being.	It	is	rarely	composed	of	notions	of	
    shareholder	value.	The	purpose	is	not	to	be	confused	with	specific	goals	or	business	strategies.

    Some	Examples:
    	 •	A	phone	in	every	home	-	Bell	Telephone
    	 •	An	affordable	car	for	every	family	-	Ford
    	 •	A	network	that	allows	an	entire	company	to	communicate	-	Digital	Equipment	Corporation

    How	to	Facilitate	an	Understanding	of	Core	Purpose
    	 •	Story	telling	-	Revisiting	the	original	purpose	of	the	organization	to	see	whether	it	is	still	valid			
    	 	 and	how	it	can	accompany	the	organization	into	the	future.
    	 •	Co-creating	a	vision	-	Asking	questions	that	need	to	be	answered	and	are	then	put	forth	in		 	
    	 	 the	organization’s	vision	statement.


    5070 Sea MiSt Court
    San Diego, Ca 92121
    8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e )
    858.455.9053 (Facsimile)
    j w @j o s e p h w h i t e . c o m
    w w w. j o s e p h w h i t e . c o m                                                                     2
M A R K E T I N G         A S S O C I A T E S




    	     •	Logical	level	alignment	-	Define	the	organization’s	identity	by	delineating	the	future		 	     	
    	     environment,	behaviors,	skills,	values,	identities	and	relations	needed	in	that	environment

    The Five Why’s
    Ask	management	to	tell	you	why	the	company	is	in	business.	Then	ask	why	again.	Repeat	five	times	
    to arrive at the core of the purpose of the company.

    Big Hairy Audacious Goal
    The	Harvard	Business	Review	captures	the	essence	of	the	core	purposes	a	company	can	set	by	
    calling	them	the	BHAG:	the	Big	Hairy	Audacious	Goals.	Those	goals	have	to	be:
    	 •	Clear	and	compelling
    	 •	A	catalyst	for	team	spirit
    	 •	A	clear	finish	line
    	 •	Tangible
    	 •	People	can	get	it	right	away

    The	goals	typically	apply	to	the	entire	corporation	and	they	are	unlikely	to	change	over	the	years.

    Vivid Description
    In	addition	to	the	goals,	an	envisioned	future	needs	to	be	described	in	words	that	will	capture	the	
    imagination	and	create	a	real	momentum	in	the	organization.

    How	to	Facilitate	a	Draft	of	the	Vivid	Description
    	 •	Ask	the	members	of	the	team	to	write	a	description	of	the	goals
    	 •	Use	expertise	from	marketing	or	public	relations	to	add	the	appropriate	words	to	capture		         	
         the essence of the goals
    	 •	Ask	each	member	of	the	team	to	stand	up	and	“act”	the	description,	as	if	they	had	to			            	
    	 	 describe	it	in	a	major	public	event
    	 •	Take	videos	and	looking	back	at	it,	decide	if	the	description	is	clear	and	compelling
    	 •	Finally,	ask	members	of	the	strategic	management	team	whether	or	not	they	bought	into	the	         	
    	 	 plan	and	if	it	was	something	they	could	dedicate	themselves	to	achieving	over	the	next		           	
    	 	 decade

    Conclusion
    Once	you	have	solidified	your	long-term	vision	and	have	it	down	on	paper,	share	it	with	the	rest	of	
    the	organization	to	get	feedback	and	comments.	

    With	this	vision,	your	partners	and	customers	never	have	to	wonder	where	you’re	going	as	a	
    company	because	it’s	all	spelled	out	for	them.	And	your	corporate	employees	don’t	have	to	wonder	
    either.



    5070 Sea MiSt Court
    San Diego, Ca 92121
    8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e )
    858.455.9053 (Facsimile)
    j w @j o s e p h w h i t e . c o m
    w w w. j o s e p h w h i t e . c o m                                                                   3

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Company Vision

  • 1. M A R K E T I N G A S S O C I A T E S Company Vision Why draft a corporate vision Drafting a corporate vision can serve many purposes. Internally • Helps define performance standards. • Inspires employees to work more productively. • Guides employee decision-making. • Helps establish a framework for ethical behavior. • Guides management’s thinking on strategic issues. Externally • Enlists external support. • Creates closer linkages and better communication with customers, suppliers, and alliance partners. • Makes it easier to recruit. • Serves as a public relations tool. • Explains to shareholders where the company is heading The pillars of a corporate vision. A vision statement should assert what the organization can be at its best. It can define what is unique about your enterprise and should be a vivid and descriptive statement that people can picture it in their minds. It needs to be concise, motivating and memorable. Visions can be created at different levels of an organization. • Developed by the CEO, then communicated to the staff • Developed in a process that involves every member of the staff, from the driver to the boss • Created at a high level of the organization, then developed by working groups of the staff • Management can consult members of the organization before creating the actual vision To derive the vision statement, a company can follow two simple steps: • First, define the core ideology, a combination of core values and core purpose • Second, define the envisioned future: a combination of Audacious Goals and a vivid description of that future Core Values Core values are the enduring assets of an organization. They require no external justification, but have an intrinsic value to the organization. 5070 Sea MiSt Court San Diego, Ca 92121 8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e ) 858.455.9053 (Facsimile) j w @j o s e p h w h i t e . c o m w w w. j o s e p h w h i t e . c o m 1
  • 2. M A R K E T I N G A S S O C I A T E S If vision and mission statements supply the long-term direction of an organization in terms of its business, markets, customers, and financial objectives, its values express the ethics that must guide the behavior of the organization and its members as they seek to achieve their vision and mission. Examples of core values include: • Respect for the individual • Respect for the community • Justice • Concern for productivity • Commitment to personal integrity • Individual responsibility • Freedom of action How to Facilitate an Understanding of Core Values • Take key people off-site to discuss the vision • Select people from within the company whom you feel would really help define the vision - Core management team - A few other key people whose creative input would be very beneficial to the program - Shareholders - Even clients • Split the team into groups and ask them to list the core values of their organization • When debriefing all together, look for patterns and values that seem to be coming back often How Do You Know a Value is Really a Value Apply the test: • What core values do you personally bring to work? • What would you tell your children are the core values that you hold at work? • If you could retire for the rest of your life, would you continue to live those core values? • And finally, if those core values would make you non-competitive, would you keep them? Core Purpose The core purpose is the organization’s reason for being. It is rarely composed of notions of shareholder value. The purpose is not to be confused with specific goals or business strategies. Some Examples: • A phone in every home - Bell Telephone • An affordable car for every family - Ford • A network that allows an entire company to communicate - Digital Equipment Corporation How to Facilitate an Understanding of Core Purpose • Story telling - Revisiting the original purpose of the organization to see whether it is still valid and how it can accompany the organization into the future. • Co-creating a vision - Asking questions that need to be answered and are then put forth in the organization’s vision statement. 5070 Sea MiSt Court San Diego, Ca 92121 8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e ) 858.455.9053 (Facsimile) j w @j o s e p h w h i t e . c o m w w w. j o s e p h w h i t e . c o m 2
  • 3. M A R K E T I N G A S S O C I A T E S • Logical level alignment - Define the organization’s identity by delineating the future environment, behaviors, skills, values, identities and relations needed in that environment The Five Why’s Ask management to tell you why the company is in business. Then ask why again. Repeat five times to arrive at the core of the purpose of the company. Big Hairy Audacious Goal The Harvard Business Review captures the essence of the core purposes a company can set by calling them the BHAG: the Big Hairy Audacious Goals. Those goals have to be: • Clear and compelling • A catalyst for team spirit • A clear finish line • Tangible • People can get it right away The goals typically apply to the entire corporation and they are unlikely to change over the years. Vivid Description In addition to the goals, an envisioned future needs to be described in words that will capture the imagination and create a real momentum in the organization. How to Facilitate a Draft of the Vivid Description • Ask the members of the team to write a description of the goals • Use expertise from marketing or public relations to add the appropriate words to capture the essence of the goals • Ask each member of the team to stand up and “act” the description, as if they had to describe it in a major public event • Take videos and looking back at it, decide if the description is clear and compelling • Finally, ask members of the strategic management team whether or not they bought into the plan and if it was something they could dedicate themselves to achieving over the next decade Conclusion Once you have solidified your long-term vision and have it down on paper, share it with the rest of the organization to get feedback and comments. With this vision, your partners and customers never have to wonder where you’re going as a company because it’s all spelled out for them. And your corporate employees don’t have to wonder either. 5070 Sea MiSt Court San Diego, Ca 92121 8 5 8 . 4 5 5 . 9 0 5 0 ( Vo i c e ) 858.455.9053 (Facsimile) j w @j o s e p h w h i t e . c o m w w w. j o s e p h w h i t e . c o m 3