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Importance of excellent customer service in travel and tourism

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Customer service
What is customer service. ,[object Object],[object Object]
Importance of customer service ,[object Object],[object Object],[object Object],[object Object]
Principles of customer service
First impressions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Speed and accuracy of service ,[object Object],[object Object],[object Object],[object Object]
Company image ,[object Object]
Customer service policies ,[object Object],[object Object],[object Object]
Teamwork/ Effective communication ,[object Object],[object Object],[object Object],[object Object]
Meeting customer needs ,[object Object],[object Object],[object Object]
Mission statements ,[object Object],[object Object],[object Object],[object Object]

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Importance of excellent customer service in travel and tourism

Editor's Notes

  1. Customer service should be given utmost attention, its a company's rise or down fall. Give your customer a service that is highly personalize and let them feel that they are valuable to you. After all, you will not be in that business without them.