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TEKNISA PRESENTATION




INTELLIGENT SOFTWARE AND SERVICES FOR A DEMANDING WORLD




  Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




INTRODUCTION
COMPANY
PRODUCTS
CONTACT




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




INTRODUCTION




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PRESENTATION INDEX
   • Overview

   • Products

   • Market Share

   • Success Cases

   • Differential




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• OVERVIEW

    •   ISO9001-2000
        BVQi – since 1999 – scope: all business areas

    •   CMMI Processes
        Best practices - MPS-Br Certification – automated processes

    •   Over 350 I.T. employees
        Structured to big clients

    •   Implementation Methodology (quick & easy)
        Cost reduction goals – uses the clients processes

    •   Leader in Food Service in Latin America
        multinational clientes – 7 countries

    •   Over 2,000 simultaneous users in only one client
        applications prepared to high demand



Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




PRODUCTS - VERTICAL SOLUTIONS               MANAGEMENT VIEW

              Industrial Kitchens, Off
              and On Shore Services                       Business Intelligence

              POS, Retail
                                                          OLAP (On-line Analytical
                                                          Processing)
              Schools, Colleges
              and Universities

              Public Schools                ERP


              Healthcare
                                                          Enterprise Resource Planning
              Catering and Events                         Accounting, finance,
                                                          production and quality

              Inflight Catering



           Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                  • MARKET SHARE

                       •   Over 8,500 sites;
                       •   Over 16,000 users;
                       •   Success cases in 7 countries;
                       •   Beggining in Europe;
                       •   Hosting in any country.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• SUCCESS CASES

    •   “With TecFood Software we were able to obtain a 7%
        cost reduction with the best planning and control”


    •   “It has been of great importance since it reduces the
        execution time of administrative tasks, thus giving our
        administrators more time to analyze any information”


         •   Marisol Herrera - Operational Project Director (Colombia)




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• SUCCESS CASES

    •   “With the unique database, GRSA plans the menu so that
        the time of negotiation with the supplier becomes more
        extensive, ensuring a good flow of goods delivery to the
        branches and reducing the stock movement”


         •   Albino Júnior – I.T. Director (Brazil)




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




          • DIFFERENTIAL

              •   Multilingual;
              •   Fiscal parameters;
              •   Low cost of programmers;
              •   Specialized in the Food Service segment;
              •   Specific development for each client;
              •   Help Desk with no calling costs (VOIP);
              •   Services to any Time Zone;
              •   Unique database for all business segments;
              •   Easy to integrate with ERPs (eg: SAP, Oracle).
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TEKNISA PRESENTATION




COMPANY




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PRESENTATION INDEX
   • Teknisa
        •   Strategic planning
        •   Guide lines
              Business / Mission / Principles / Politics / Vision
        •   ISO 9001:2000
        •   CMMI Process
        •   Growth
        •   Time Line




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• STRATEGIC PLANNING
   • Competitive variables;

   • SWOT analysis;

   • Strategic goals – Strategic Map;

   • Actions;

   • Results follow;

   • Follow up meetings.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• GUIDE LINES
  • Business

  • Mission

  • Principles

  • Politics

  • Vision




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• GUIDE LINE - BUSINESS
  • Information, Organization and Productivity.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• GUIDE LINE - MISSION
  • To offer intelligent solutions to the
    management of information and development
    of our clients.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• GUIDE LINE - PRINCIPLES
  • Commitment

  • Leadership

  • Innovation

  • Ethics

  • Norm

  • Transparency

  • Social




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• GUIDE LINE - POLITICS
  • To constantly improve our processes,
    products and services. Thus guarantee the
    growth of Teknisa and the valorization of our
    clients and employees.




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TEKNISA PRESENTATION




• GUIDE LINE - VISION
  • To be recognized in the global market as the
    best management solution company in the
    segments we attend to.




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TEKNISA PRESENTATION




• ISO9001:2000
   • Certification: 1999;

   • Re-certifications: 2003 and 2008;

   • Certification purpose: all process areas.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• CMMI
   • Model favours:
        •   Increase in the product quality;
        •   Reduction of re-labour;
        •   Reduction of time to attend the market;
        •   Precise forecast;
        •   Risk management;
        •   Monitoring of deadline.




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TEKNISA PRESENTATION




                         • GROWTH
                           • Number of bases


10000
                                                                                                                                  8650
 9000
 8000
 7000
                                                                                                                           6012
 6000
 5000
                                                                                                                    4028
 4000
                                                                                                     2492 3017
 3000
 2000                                                                           1310 1500 1822
                                             497     665    700    905 1015
 1000
               87      161   204     317
    0


        1992    1993     1994      1995    1996    1997    1998   1999   2000   2001   2002   2003    2004   2005     2006    2007   2008




                         Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                   • GROWTH
                     • Number of employees



400
                                                                                                                   362
350
300
                                                                                                             230
250
                                                                                   170     175 181 188
200
                                                                     131    145
150
                                                 81    86     105
100
                             55     60    68
              35      43
 50
      15
  0

  1992     1993    1994    1995   1996   1997   1998   1999   2000   2001   2002    2003    2004   2005   2006   2007   2008




                   Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                1990   Establishment                                                  2001   Expanding to international market – Latin America
                                                                                             Joined the PAEX program of commercial strategy

                1991   TecFood - Launched
                                                                      Innovation      2002   Technology Innovation - SEBRAE
                1994   Leadership in the Brazilian food service                              ForSale web – Laucnhed
                       market                                                                FDC - Dom Cabral Foundation merit

Innovation      1995   Conversion from DOS to Windows/Oracle
                                                                      Innovation      2003   Inflightor web – launched

   Merits       1996   Softex Award - Best software for exportation
                                                                                      2004   CMMI (Capability Maturit Model)
                                                                                               Began the certification process
   Merits       1997   Softex Award - Best software for exportation
                                                                      Innovation      2005   Schoolmeals web – Launched

 Innovation     1999   Agent2b – ERP system                                           2006   SnackTech web – Launched
                       Participation in SIAL – Paris
                       ISO 9001 Certification - BVQI                  Certification   2007   CMMI model implemented - MPS.Br certification
Certification
                          Target: all organizational processes
                                                                      Innovation      2008   CoreVision web – launched
                                                                                             MyMind web – launched
Innovation      2000   TecDiet Web - Launched                                                BigDinner web – launched
                       Participation in SIAL– Córdoba (Argentina)




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TEKNISA PRESENTATION




PRODUCTS




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PRESENTATION INDEX

        •   TecFood
        •   ForSale
        •   TecDiet
        •   SnackTech
        •   SchollMeals
        •   BigDinner
        •   Inflightor
        •   Agent2b
        •   MyMind
        •   CoreVision


Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




PRODUCTS - VERTICAL SOLUTIONS               MANAGEMENT VIEW

             Industrial Kitchens, Off and
             On Shore services                            Business Intelligence

             POS and Retail
                                                          OLAP (Online Analytical
                                                          Processing)
             Healthcare

             Schools, Colleges
             and Universities               ERP

               Public Schools
                                                          Enterprise Resource Planning
               Catering and Events                        Accountancy, finances,
                                                          production and quality

              Inflight Catering



           Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




   Industrial Kitchens, Off and On Shore services




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• INDUSTRIAL KITCHENS

    •   Process:
         •   Menu Planning;
         •   Costs;
         •   Earnings;
         •   Purchase;
         •   Stock.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• INDUSTRIAL KITCHENS

    •   Menu Planning
         •   Menu planning can be centralized at the head office;
         •   Historical menu adjustments by the branches;
         •   General withdrawal from stock;
         •   Costs follow up during the menu planning;
         •   Menu planning according to the price list made by the
             purchase department;
         •   Recipe integrated assistance according to the
             contractual rules of each branch.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• INDUSTRIAL KITCHENS

    •   Purchase
         •   Generates purchase needs according to the menu
             and the stock;
         •   Volume of purchase consolidation;
         •   Automatic generation of invoices from the purchase
             orders;
         •   Automatic integration with the financial department,
             creating accounts to be paid;
         •   Accountancy and fiscal integration;
         •   On-line inverted auction (purchase doorway).



Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                                                          MENU     PURCHASES                        BRANCH
                       COMMERCIAL                       PLANNING   DEPARTMENT

                 Makes contract information available



                                                                                                   Recipe review


 UNRESTRICTED
                                                                                                 Configures services
MENU PLANNING

                                                                                              Adjusts menu/analize cost



                                                                                              Generates purchase needs


                                                                   Verifies the best prices


                                                                   Generates supply Order


                                                                   Sends Order to supplier


                                                                                               Registers entry invoice


                                                                                                  Issues requisition


                                                                                                Withdrawal from stock


                                                                                              Registers amount of diners



                Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                        COMMERCIAL                              MENU                 PURCHASES                        BRANCH
                                                              PLANNING               DEPARTMENT

                  Makes contract information available


                                                              Recipe review

         SEMI-                                              Configures services
 STANDARDIZED
MENU PLANNING                                                                                                  Elaborates menu/Analize cost

                                                                                                                      Menu approval

                                                              Analizes menu

                                                              Menu approval

                                                         Generates purchase needs

                                                                                    Verifies the best prices

                                                                                    Generates supply Order

                                                                                    Sends Order to supplier

                                                                                                                  Registers entry invoice

                                                                                                                    Issues requisition

                                                                                                                  Withdrawal from stock

                                                                                                                Registers amount of diners



                 Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                      COMMERCIAL                                MENU                      PURCHASES                        BRANCH
                                                              PLANNING                    DEPARTMENT

                Makes contract information available

                                                               Recipe review

                                                            Configures services
 STANDARDIZED
MENU PLANNING                                           Elaborates standard menu

                                                       Adjusts menu/analize cost region

                                                         Sends menu to branches

                                                                                                                         Menu suggestions

                                                        Analizes menu adjustments

                                                                                                                           Menu release

                                                                                                                     Generates purchase needs

                                                                                          Verifies the best prices

                                                                                          Generates supply Order

                                                                                          Sends Order to supplier

                                                                                                                       Registers entry invoice

                                                                                                                         Issues requisition

                                                                                                                       Withdrawal from stock

                                                                                                                     Registers amount of diners



                Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                         POS




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• POS

    •   Process:
         •   Sales;
         •   Purchase;
         •   Stock;
         •   Sales management.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• POS

    •   Point of Sales
         •   Personalized screen layout of the front desk computer;
         •   Touch-screen;
         •   Allows client/consumption sales;
         •   Different types of sales: upfront, table, room service
             and order;
         •   Allows the use of PDA devices.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• POS

    •   Sales Management
         •   Control of stock by the products’ composition;
         •   Sales’ prices based on products’ costs;
         •   Purchase needs according to sales’ history;
         •   Analyzes trends to respond to consumer behavior;
         •   Monitors employee productivity;
         •   Sales report by product, operator, time, period, store,
             mean expense and others;
         •   Provides means to align strategy and execution: store
             operation, store development, strategic promotions.


Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


       ORDERS                               UNIT                   SUPPLIES              LOGISTIC

        Cash Register


             Sales


   Issue of vaucher / Invoice


         Cashing Out


    Management Reports
                                    Consolidation of Sales


                                Registers Withdrawal from Stock


                                    Consumption Forecast


                                       Purchase Order
                                                                  Authorizes Purchase


                                                                    Purchase order


                                                                  Volume of Purchase
                                                                                        Receipt of Products


                                                                                         Products per Unit
                                        Invoice Posting


                                         Cycle Count




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                       Healthcare




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• HEALTHCARE

    •   Process:
         •   Anamnesis;
         •   Diet therapy;
         •   Menu Planning for each diet;
         •   Costs;
         •   Earnings;
         •   Purchase;
         •   Stock.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• HEALTHCARE

    •   Planning
         •   Menu planning according to the diet and the
             service;
         •   Amount of diners update according to the medical
             prescriptions;
         •   Control of enteral, parenteral and lacteal diets;
         •   All medical information can be collected at the bed
             using a PDA.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• HEALTHCARE

    •   Diet Therapy
         •   Dietetic prescription according to the patient’s
             evaluation;
         •   Food restriction and intolerance verification;
         •   Information can be collected by PDA at the patient’s
             bed;
         •   Automatic generation of labels and diet maps;
         •   Biochemical exam evaluation and follow up;
         •   Medicine influence on the nutrients.



Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                                                                                       NUTRITIONAL THERAPY
          DIET                                                                                               BREASTFEEDING ROOM-
        THERAPY                                      HOSPITAL                                 PRODUCTION     ENTERAL/PARENTERAL

                                    integration
               Patient's data                         Integration with
                                                  hospital's general system
                          PDA
         Patient consultation

                          PDA
        Nutritional Evaluation


         Elaboration of menu              PDA
            on discharge

                          PDA
           Dietary Control

                       generation
               Maps of Diet


  generation
           Identification tag


                                                                                                             Preparation of feeding-bottles
                                                                                                Production
                                                                                                                  and infant formulas

                                                                distribution
                                                       Distributon at
                                                       patients' bed           distribution

            Discharge diet




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                                                                                         MATRIZ                                                 LOGISTIC
                                      UNITY                                                                                                    OPERATOR
                                                                      PLANNING          SUPLIER                     EARNINGS
                  calculation                                disponibilization
                                    Menu planning
                                             renegotiation             Menu approval
                                  Client negociation
                                                                Not approved
         SEMI-                     Purchase need
 STANDARDIZED                                                     approved
                                                                                       Purchase solicitation
MENU PLANNING                                                      gerneration
                                                                                                    consolidation
                                        Stock                                           Purchase volume
                                                                                                    geration
                                     Requisition                                         Purchase order                    disponibilization

                                      Produçtion
                                              measurement
                                        Diners
                                                                                                                      Apuração
             generation




                                                                                                                     Faturamento
                                                                                                                                               Purchase need
                                 Clean leaftover and

                                   Products receipt
                                             Receipt confirmation
                                Registers entry invoice

                                        Stock




                          Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




         Schools, Colleges and Universities




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• COLLEGES AND UNIVERSITIES

    •   Process:
         •   Payment (Credit, Debit);
         •   Sales;
         •   Purchase;
         •   Stock;
         •   Sales Management.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• COLLEGES AND UNIVERSITIES

    •   Point of Sales
         •   Speeds and improves the agility of schools’
             cafeteria sales process;
         •   Student can make his/her order at the self-service
             terminal using a personal card;
         •   Personalized screen layout of the front desk
             computer;
         •   Touch-screen;
         •   Allows client/consumption sales.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• COLLEGES AND UNIVERSITIES

    •   Sales Management.
         •   Control of stock by the products’ composition;
         •   Sales’ prices based on products’ costs;
         •   Purchase needs according to sales’ history;
         •   Analyzes trends to respond to consumer behavior;
         •   Monitors employee productivity;
         •   Sales report by product, operator, time, period, store,
             mean expense and others;
         •   Provides means to align strategy and execution: store
             operation, store development, strategic promotions.


Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


         STUDENT                CASH                    STORE               PURSHASE
                              REGISTER
        Recharge

      Credit Balance

  Consumption Restriction

            Web site


                                 Self-service


                                Upfront sales


                                Micro-terminal


                            Cash register close up


                                                     Management reports


                                                        Stock activity


                                                       Sales forecast


                                                                           Purchase solicitation


                                                                             Purchase order


                                                                          Registers entry invoice


                                                           Stock



Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                    Public Schools




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PUBLIC SCHOOLS

    •   Process:
         •   Schools Menu Planning;
         •   Costs;
         •   Earnings;
         •   Purchase;
         •   Stock.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PUBLIC SCHOOLS

    •   Menu Planning
         •   Menu planning according to the type of education and
             to the school’s reality;
         •   Automatic copy of menus for the schools related to the
             school meals central;
         •   Costs follow up during the menu planning;
         •   Planned costs X real costs comparison;
         •   Automatic integration of the earnings module.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PUBLIC SCHOOLS

    •   Schools management (with PDA)
         •   Fiscal receipts release from the purchase demand;
         •   Amount of diners;
         •   Purchase order;
         •   Stock inventory;
         •   Stock withdrawal;
         •   Data transfer by phone or mobile;




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• PUBLIC SCHOOLS

    •   Earnings
         •   Automatic count of school meals served;
         •   Automatic generation of invoices from the amount
             of school meals served;
         •   Encompasses different kinds of contracts;
         •   Earning reports of served school meals.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


                                                   HEAD OFFICE
  CITY HALL               OFFICE                                                 LOGISTICS                SCHOOL
                                           EARNINGS        SUPPLIES
                        send
  Menu Planning
                                                                                  count
                        Menu registering      Earnings
           generation
                            Products
                           per service
                                                                                                         Amount of diners

                                                                                                              Stock
                                                                                                           withdrawal
                                                                                            withdrawal
                                                                                                            Production

                                                                                                  PDA
                                                                                                               Stock


                                                                                                            Inventory
                                                                                              PDA
                                                                                                         Purchase request

                        Purchase request
                                           generation         Volume
                                                            of purchase
                                                                            negotiation
                                                                                                         PDA
                                                           Purchase order

                                                                                  Products’ storage

                                                                                     Products’
                                                                                     withdrawal
                                                                                                           Registering
                                                                                                           of invoices
                                                                                             delivery


Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                 Catering and Events




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• CATERING AND EVENTS

    •   Process:
         •   Budget of each event;
         •   Production;
         •   Costs;
         •   Earnings;
         •   Purchase;
         •   Stock;
         •   Expedition.




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• CATERING AND EVENTS

    •   Events Management
         •   Controls all the productive processes of the event,
             from the budget until its realization;
         •   Controls staff, materials, maintenance, salon
             booking and tasting;
         •   Verifies the profits percentage in the budget;
         •   Offers several reports for management of process’
             steps and results (waste of materials, employees’
             overtime and leftovers).




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION


  BUDGET               STOCK               PRODUCTION     PURCHASE         SUPPLIES        FINANCIAL

   Budget release


     Contract


     Execution                                                                            Account receivables

       Staff
                    Products requisition                  Purchase needs
   determination

                                                            Purchase
     Payment                                                Solicitation

                                                                            Purchase
                                                                            requisition

                                                                            Volume of
                                                                            Purchase

                                                                            Purchase
                                                                              order

                           Stock



                                                                                           Account payables
                                             Production



                         Products
                         delivery




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




                   Inflight Catering




Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
TEKNISA PRESENTATION




• INFLIGHT CATERING

    •   Process:
         •   Budget;
         •   Menu Design;
         •   Production;
         •   Purchase;
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Presentation Teknisa

  • 1. TEKNISA PRESENTATION INTELLIGENT SOFTWARE AND SERVICES FOR A DEMANDING WORLD Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 3. TEKNISA PRESENTATION INTRODUCTION Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 4. TEKNISA PRESENTATION • PRESENTATION INDEX • Overview • Products • Market Share • Success Cases • Differential Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 5. TEKNISA PRESENTATION • OVERVIEW • ISO9001-2000 BVQi – since 1999 – scope: all business areas • CMMI Processes Best practices - MPS-Br Certification – automated processes • Over 350 I.T. employees Structured to big clients • Implementation Methodology (quick & easy) Cost reduction goals – uses the clients processes • Leader in Food Service in Latin America multinational clientes – 7 countries • Over 2,000 simultaneous users in only one client applications prepared to high demand Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 6. TEKNISA PRESENTATION PRODUCTS - VERTICAL SOLUTIONS MANAGEMENT VIEW Industrial Kitchens, Off and On Shore Services Business Intelligence POS, Retail OLAP (On-line Analytical Processing) Schools, Colleges and Universities Public Schools ERP Healthcare Enterprise Resource Planning Catering and Events Accounting, finance, production and quality Inflight Catering Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 7. TEKNISA PRESENTATION • MARKET SHARE • Over 8,500 sites; • Over 16,000 users; • Success cases in 7 countries; • Beggining in Europe; • Hosting in any country. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 8. TEKNISA PRESENTATION • SUCCESS CASES • “With TecFood Software we were able to obtain a 7% cost reduction with the best planning and control” • “It has been of great importance since it reduces the execution time of administrative tasks, thus giving our administrators more time to analyze any information” • Marisol Herrera - Operational Project Director (Colombia) Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 9. TEKNISA PRESENTATION • SUCCESS CASES • “With the unique database, GRSA plans the menu so that the time of negotiation with the supplier becomes more extensive, ensuring a good flow of goods delivery to the branches and reducing the stock movement” • Albino Júnior – I.T. Director (Brazil) Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 10. TEKNISA PRESENTATION • DIFFERENTIAL • Multilingual; • Fiscal parameters; • Low cost of programmers; • Specialized in the Food Service segment; • Specific development for each client; • Help Desk with no calling costs (VOIP); • Services to any Time Zone; • Unique database for all business segments; • Easy to integrate with ERPs (eg: SAP, Oracle). BACK Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0 to home
  • 11. TEKNISA PRESENTATION COMPANY Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 12. TEKNISA PRESENTATION • PRESENTATION INDEX • Teknisa • Strategic planning • Guide lines Business / Mission / Principles / Politics / Vision • ISO 9001:2000 • CMMI Process • Growth • Time Line Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 13. TEKNISA PRESENTATION • STRATEGIC PLANNING • Competitive variables; • SWOT analysis; • Strategic goals – Strategic Map; • Actions; • Results follow; • Follow up meetings. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 14. TEKNISA PRESENTATION • GUIDE LINES • Business • Mission • Principles • Politics • Vision Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 15. TEKNISA PRESENTATION • GUIDE LINE - BUSINESS • Information, Organization and Productivity. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 16. TEKNISA PRESENTATION • GUIDE LINE - MISSION • To offer intelligent solutions to the management of information and development of our clients. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 17. TEKNISA PRESENTATION • GUIDE LINE - PRINCIPLES • Commitment • Leadership • Innovation • Ethics • Norm • Transparency • Social Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 18. TEKNISA PRESENTATION • GUIDE LINE - POLITICS • To constantly improve our processes, products and services. Thus guarantee the growth of Teknisa and the valorization of our clients and employees. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 19. TEKNISA PRESENTATION • GUIDE LINE - VISION • To be recognized in the global market as the best management solution company in the segments we attend to. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 20. TEKNISA PRESENTATION • ISO9001:2000 • Certification: 1999; • Re-certifications: 2003 and 2008; • Certification purpose: all process areas. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 21. TEKNISA PRESENTATION • CMMI • Model favours: • Increase in the product quality; • Reduction of re-labour; • Reduction of time to attend the market; • Precise forecast; • Risk management; • Monitoring of deadline. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 22. TEKNISA PRESENTATION • GROWTH • Number of bases 10000 8650 9000 8000 7000 6012 6000 5000 4028 4000 2492 3017 3000 2000 1310 1500 1822 497 665 700 905 1015 1000 87 161 204 317 0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 23. TEKNISA PRESENTATION • GROWTH • Number of employees 400 362 350 300 230 250 170 175 181 188 200 131 145 150 81 86 105 100 55 60 68 35 43 50 15 0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 24. TEKNISA PRESENTATION 1990 Establishment 2001 Expanding to international market – Latin America Joined the PAEX program of commercial strategy 1991 TecFood - Launched Innovation 2002 Technology Innovation - SEBRAE 1994 Leadership in the Brazilian food service ForSale web – Laucnhed market FDC - Dom Cabral Foundation merit Innovation 1995 Conversion from DOS to Windows/Oracle Innovation 2003 Inflightor web – launched Merits 1996 Softex Award - Best software for exportation 2004 CMMI (Capability Maturit Model) Began the certification process Merits 1997 Softex Award - Best software for exportation Innovation 2005 Schoolmeals web – Launched Innovation 1999 Agent2b – ERP system 2006 SnackTech web – Launched Participation in SIAL – Paris ISO 9001 Certification - BVQI Certification 2007 CMMI model implemented - MPS.Br certification Certification Target: all organizational processes Innovation 2008 CoreVision web – launched MyMind web – launched Innovation 2000 TecDiet Web - Launched BigDinner web – launched Participation in SIAL– Córdoba (Argentina) BACK Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0 to home
  • 25. TEKNISA PRESENTATION PRODUCTS Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 26. TEKNISA PRESENTATION • PRESENTATION INDEX • TecFood • ForSale • TecDiet • SnackTech • SchollMeals • BigDinner • Inflightor • Agent2b • MyMind • CoreVision Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 27. TEKNISA PRESENTATION PRODUCTS - VERTICAL SOLUTIONS MANAGEMENT VIEW Industrial Kitchens, Off and On Shore services Business Intelligence POS and Retail OLAP (Online Analytical Processing) Healthcare Schools, Colleges and Universities ERP Public Schools Enterprise Resource Planning Catering and Events Accountancy, finances, production and quality Inflight Catering Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 28. TEKNISA PRESENTATION Industrial Kitchens, Off and On Shore services Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 29. TEKNISA PRESENTATION • INDUSTRIAL KITCHENS • Process: • Menu Planning; • Costs; • Earnings; • Purchase; • Stock. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 30. TEKNISA PRESENTATION • INDUSTRIAL KITCHENS • Menu Planning • Menu planning can be centralized at the head office; • Historical menu adjustments by the branches; • General withdrawal from stock; • Costs follow up during the menu planning; • Menu planning according to the price list made by the purchase department; • Recipe integrated assistance according to the contractual rules of each branch. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 31. TEKNISA PRESENTATION • INDUSTRIAL KITCHENS • Purchase • Generates purchase needs according to the menu and the stock; • Volume of purchase consolidation; • Automatic generation of invoices from the purchase orders; • Automatic integration with the financial department, creating accounts to be paid; • Accountancy and fiscal integration; • On-line inverted auction (purchase doorway). Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 32. TEKNISA PRESENTATION MENU PURCHASES BRANCH COMMERCIAL PLANNING DEPARTMENT Makes contract information available Recipe review UNRESTRICTED Configures services MENU PLANNING Adjusts menu/analize cost Generates purchase needs Verifies the best prices Generates supply Order Sends Order to supplier Registers entry invoice Issues requisition Withdrawal from stock Registers amount of diners Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 33. TEKNISA PRESENTATION COMMERCIAL MENU PURCHASES BRANCH PLANNING DEPARTMENT Makes contract information available Recipe review SEMI- Configures services STANDARDIZED MENU PLANNING Elaborates menu/Analize cost Menu approval Analizes menu Menu approval Generates purchase needs Verifies the best prices Generates supply Order Sends Order to supplier Registers entry invoice Issues requisition Withdrawal from stock Registers amount of diners Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 34. TEKNISA PRESENTATION COMMERCIAL MENU PURCHASES BRANCH PLANNING DEPARTMENT Makes contract information available Recipe review Configures services STANDARDIZED MENU PLANNING Elaborates standard menu Adjusts menu/analize cost region Sends menu to branches Menu suggestions Analizes menu adjustments Menu release Generates purchase needs Verifies the best prices Generates supply Order Sends Order to supplier Registers entry invoice Issues requisition Withdrawal from stock Registers amount of diners Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 35. TEKNISA PRESENTATION POS Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 36. TEKNISA PRESENTATION • POS • Process: • Sales; • Purchase; • Stock; • Sales management. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 37. TEKNISA PRESENTATION • POS • Point of Sales • Personalized screen layout of the front desk computer; • Touch-screen; • Allows client/consumption sales; • Different types of sales: upfront, table, room service and order; • Allows the use of PDA devices. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 38. TEKNISA PRESENTATION • POS • Sales Management • Control of stock by the products’ composition; • Sales’ prices based on products’ costs; • Purchase needs according to sales’ history; • Analyzes trends to respond to consumer behavior; • Monitors employee productivity; • Sales report by product, operator, time, period, store, mean expense and others; • Provides means to align strategy and execution: store operation, store development, strategic promotions. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 39. TEKNISA PRESENTATION ORDERS UNIT SUPPLIES LOGISTIC Cash Register Sales Issue of vaucher / Invoice Cashing Out Management Reports Consolidation of Sales Registers Withdrawal from Stock Consumption Forecast Purchase Order Authorizes Purchase Purchase order Volume of Purchase Receipt of Products Products per Unit Invoice Posting Cycle Count Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 40. TEKNISA PRESENTATION Healthcare Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 41. TEKNISA PRESENTATION • HEALTHCARE • Process: • Anamnesis; • Diet therapy; • Menu Planning for each diet; • Costs; • Earnings; • Purchase; • Stock. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 42. TEKNISA PRESENTATION • HEALTHCARE • Planning • Menu planning according to the diet and the service; • Amount of diners update according to the medical prescriptions; • Control of enteral, parenteral and lacteal diets; • All medical information can be collected at the bed using a PDA. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 43. TEKNISA PRESENTATION • HEALTHCARE • Diet Therapy • Dietetic prescription according to the patient’s evaluation; • Food restriction and intolerance verification; • Information can be collected by PDA at the patient’s bed; • Automatic generation of labels and diet maps; • Biochemical exam evaluation and follow up; • Medicine influence on the nutrients. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 44. TEKNISA PRESENTATION NUTRITIONAL THERAPY DIET BREASTFEEDING ROOM- THERAPY HOSPITAL PRODUCTION ENTERAL/PARENTERAL integration Patient's data Integration with hospital's general system PDA Patient consultation PDA Nutritional Evaluation Elaboration of menu PDA on discharge PDA Dietary Control generation Maps of Diet generation Identification tag Preparation of feeding-bottles Production and infant formulas distribution Distributon at patients' bed distribution Discharge diet Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 45. TEKNISA PRESENTATION MATRIZ LOGISTIC UNITY OPERATOR PLANNING SUPLIER EARNINGS calculation disponibilization Menu planning renegotiation Menu approval Client negociation Not approved SEMI- Purchase need STANDARDIZED approved Purchase solicitation MENU PLANNING gerneration consolidation Stock Purchase volume geration Requisition Purchase order disponibilization Produçtion measurement Diners Apuração generation Faturamento Purchase need Clean leaftover and Products receipt Receipt confirmation Registers entry invoice Stock Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 46. TEKNISA PRESENTATION Schools, Colleges and Universities Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 47. TEKNISA PRESENTATION • COLLEGES AND UNIVERSITIES • Process: • Payment (Credit, Debit); • Sales; • Purchase; • Stock; • Sales Management. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 48. TEKNISA PRESENTATION • COLLEGES AND UNIVERSITIES • Point of Sales • Speeds and improves the agility of schools’ cafeteria sales process; • Student can make his/her order at the self-service terminal using a personal card; • Personalized screen layout of the front desk computer; • Touch-screen; • Allows client/consumption sales. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 49. TEKNISA PRESENTATION • COLLEGES AND UNIVERSITIES • Sales Management. • Control of stock by the products’ composition; • Sales’ prices based on products’ costs; • Purchase needs according to sales’ history; • Analyzes trends to respond to consumer behavior; • Monitors employee productivity; • Sales report by product, operator, time, period, store, mean expense and others; • Provides means to align strategy and execution: store operation, store development, strategic promotions. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 50. TEKNISA PRESENTATION STUDENT CASH STORE PURSHASE REGISTER Recharge Credit Balance Consumption Restriction Web site Self-service Upfront sales Micro-terminal Cash register close up Management reports Stock activity Sales forecast Purchase solicitation Purchase order Registers entry invoice Stock Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 51. TEKNISA PRESENTATION Public Schools Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 52. TEKNISA PRESENTATION • PUBLIC SCHOOLS • Process: • Schools Menu Planning; • Costs; • Earnings; • Purchase; • Stock. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 53. TEKNISA PRESENTATION • PUBLIC SCHOOLS • Menu Planning • Menu planning according to the type of education and to the school’s reality; • Automatic copy of menus for the schools related to the school meals central; • Costs follow up during the menu planning; • Planned costs X real costs comparison; • Automatic integration of the earnings module. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 54. TEKNISA PRESENTATION • PUBLIC SCHOOLS • Schools management (with PDA) • Fiscal receipts release from the purchase demand; • Amount of diners; • Purchase order; • Stock inventory; • Stock withdrawal; • Data transfer by phone or mobile; Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 55. TEKNISA PRESENTATION • PUBLIC SCHOOLS • Earnings • Automatic count of school meals served; • Automatic generation of invoices from the amount of school meals served; • Encompasses different kinds of contracts; • Earning reports of served school meals. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 56. TEKNISA PRESENTATION HEAD OFFICE CITY HALL OFFICE LOGISTICS SCHOOL EARNINGS SUPPLIES send Menu Planning count Menu registering Earnings generation Products per service Amount of diners Stock withdrawal withdrawal Production PDA Stock Inventory PDA Purchase request Purchase request generation Volume of purchase negotiation PDA Purchase order Products’ storage Products’ withdrawal Registering of invoices delivery Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 57. TEKNISA PRESENTATION Catering and Events Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 58. TEKNISA PRESENTATION • CATERING AND EVENTS • Process: • Budget of each event; • Production; • Costs; • Earnings; • Purchase; • Stock; • Expedition. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 59. TEKNISA PRESENTATION • CATERING AND EVENTS • Events Management • Controls all the productive processes of the event, from the budget until its realization; • Controls staff, materials, maintenance, salon booking and tasting; • Verifies the profits percentage in the budget; • Offers several reports for management of process’ steps and results (waste of materials, employees’ overtime and leftovers). Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 60. TEKNISA PRESENTATION BUDGET STOCK PRODUCTION PURCHASE SUPPLIES FINANCIAL Budget release Contract Execution Account receivables Staff Products requisition Purchase needs determination Purchase Payment Solicitation Purchase requisition Volume of Purchase Purchase order Stock Account payables Production Products delivery Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 61. TEKNISA PRESENTATION Inflight Catering Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 62. TEKNISA PRESENTATION • INFLIGHT CATERING • Process: • Budget; • Menu Design; • Production; • Purchase; • Stock; • Delivery; • Earnings. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 63. TEKNISA PRESENTATION • INFLIGHT CATERING • Menu design, production and delivery • Elaborates the budget; • Prepares the menu according to the budget; • Production management; • Encompasses the daily process of air flight plans according to the cycle map and the foreseen number of passengers; • Delivery and billing the services. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 64. TEKNISA PRESENTATION Enterprise Resource Planning Accounting, finances, production and quality Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 65. TEKNISA PRESENTATION • ENTERPRISE RESOURCE PLANNING • Process: • Supply Chain; • Quality; • Account Payables; • Account Receivables; • Bank Management / Cash-Flow; • Fiscal; • Accounting; • Orders/Requests; • Production; • Expedition. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 66. TEKNISA PRESENTATION • ENTERPRISE RESOURCE PLANNING • Supply chain management; • Supplier qualification; • Financial management; • Complete credit, cash and banking management; • Control of tax and fees; • Flexible accounting rules; • Consolidation and group reporting. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 67. TEKNISA PRESENTATION Business Intelligence Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 68. TEKNISA PRESENTATION • BUSINESSES INTELLIGENCE • Based on Key Performance Indicators; • Provides the information to help companies monitor; • Fast data analysis for business operations and processes; • Analysis tools designed to support decisions; • Supports development, execution and maintenance of business strategies. Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 69. TEKNISA PRESENTATION Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 70. TEKNISA PRESENTATION OLAP (Online Analytical Processing) Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 71. TEKNISA PRESENTATION • OLAP • Fast Analysis of Shared Multidimensional Information; • Designed to facilitate reporting and analysis; • Provides end users with access to large amounts of data; • Analyzes the data from a number of different perspectives (business dimensions). Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 72. TEKNISA PRESENTATION Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 73. TEKNISA PRESENTATION BACK Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0 to home
  • 74. TEKNISA PRESENTATION CONTACT Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 75. TEKNISA PRESENTATION • TEKNISA SOFTWARE www.teknisa.com Phone: +55 (31) 21.22-23.00 international.division@teknisa.com R. Gonçalves Dias, 607 Belo Horizonte - CEP:30.140.091 - Brazil - Phone: (55 31) 21.22-23.00 Praça Amadeu Amaral, 27 - 7° andar Bela Vista - São Paulo - CEP:01.327.010 - Phone:(55 11) 21.72-78.00 Av. Aquidaban, 600 - 5º andar Bosque - Campinas - CEP:13.026-510 - Phone:(55 19) 32.34-06.93 Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0
  • 76. TEKNISA PRESENTATION Back to home Vgepqnqikc fc Kphqtocèçq Itcp Ucrqtg DT"Dtcukn U0C0