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Law Firm Web Design
                    Basics
           What do I need to know about web
               design for my law firm?
                        Gyi Tsakalakis
                        @gyitsakalakis
                        AttorneySync


6/8/2012              AttorneySync 773-828-8878   1
Who Are You?
                           Who Are You? No really. What makes
                           you, you?

                           What makes you different from other
                           lawyers?

                           Why should someone choose you over
                           your competition?

                           Before you even begin to design your
                           website, you need to have a solid
                           understanding of what messaging you
                           want to communicate through your
                           website.

                           That has to start with understanding who
                           you are.
6/8/2012     AttorneySync 773-828-8878                            2
You’re (Probably) Not Atticus Finch
Don’t market yourself as the person
you’d like to be!

Market yourself as the person that you
are.

Focus on what you can realistically do
better than your competitors.

Can you provide better
communication?

Are you more knowledgeable about a
specific practice area?




6/8/2012                           AttorneySync 773-828-8878   3
Who Are They?
Who is your target audience? Who are
you trying to attract to your website?

What types of things are these people
looking for online?

What problems to do they have? What
types of information are they looking
for?

Again, before you start designing your
law firm website, you better know for
whom you are designing it.

Remember, you’re not designing for you!




   6/8/2012                              AttorneySync 773-828-8878   4
What Are They Looking For?




6/8/2012            AttorneySync 773-828-8878   5
Sweeeeeeet Emotion

What emotions
are you trying to
evoke from your
visitors?

What colors and
design elements
are most
effective in
evoking these
target emotional
responses?




  6/8/2012               AttorneySync 773-828-8878   6
Fear




           Lawyers = Fear Solvers

           How do you solve fear?


6/8/2012     AttorneySync 773-828-8878   7
Trust




6/8/2012   AttorneySync 773-828-8878   8
Do These Build Trust?




6/8/2012         AttorneySync 773-828-8878   9
What About This?




6/8/2012       AttorneySync 773-828-8878   10
Fear + Solution + Expertise + Trust

      Good law firm websites identify prospective
      clients’ fears, communicate how the lawyers are
      uniquely equipped to help solve these fear issues
      and demonstrate trust.




6/8/2012                AttorneySync 773-828-8878         11
Text Content
Writing is a skill that takes time to develop.
Writing for the web is different than writing in
other media.

Most people have very short attention spans
online.

They tend to skim text.

Don’t forget about your audience and objectives
when writing.

The text on your web pages is important, don’t
take it for granted. It’s likely to be the single
most important factor as to whether someone
finds you, calls you and becomes a new client.

  6/8/2012                            AttorneySync 773-828-8878   12
No Stock Legal Web Images!




6/8/2012            AttorneySync 773-828-8878   13
It’s Time for Some Action
What sorts of actions do you want
your visitors to take?

Are you making it easy for them to
take those actions?

Think Verbs:

•   Download
•   Link to
•   Subscribe
•   Share
•   Comment
•   Call
•   Email
6/8/2012                      AttorneySync 773-828-8878   14
Technically Speaking




6/8/2012         AttorneySync 773-828-8878   15
Domain Registration




           Choosing a domain for your law firm website should take into account the
           marketing objectives of your firm. Some of these include your brand
           messaging, as well as, performance in search.



6/8/2012                             AttorneySync 773-828-8878                        16
Hosting




           Like domain registration, choosing a host should take into account your
           firms marketing goals and budget. While there are very affordable
           hosting options available, economy hosting plans can limit your access
           to certain functions and also your site’s performance with visitors.


6/8/2012                           AttorneySync 773-828-8878                         17
Content Management Systems (CMS)

We could debate the merits of various content
management systems. But I’m going to do you a
favor: just use Wordpress. By that I mean a self-
hosted installation from wordpress.org (vs
wordpress.com).

Make sure your hosting account supports Wordpress
installations. Even better, that they support 1-click
Wordpress installation scripts (like fantastico).




  6/8/2012                           AttorneySync 773-828-8878   18
Search Engines & The Design Process
“If you're thinking about hiring an SEO, the
earlier the better. A great time to hire is when
you're considering a site redesign, or planning
to launch a new site. That way, you and your
SEO can ensure that your site is designed to be
search engine-friendly from the bottom up.
However, a good SEO can also help improve an
existing site.”

- Google

                                   I see too many law firm websites that were designed &
                                   developed without keeping search engines in mind.
                                   Avoid costly fixes in the future by including a search
                                   engine optimization professional from the beginning of
                                   the design process.


  6/8/2012                           AttorneySync 773-828-8878                         19
Bottom Line:
Consider Search Early In the Design
Process.
OR
Get Someone Who Knows Search
Involved Early!

6/8/2012      AttorneySync 773-828-8878   20
Page Layout




Where will “stuff” go?

Plan the layout for all your
pages in advance.




Photo by: http://www.xstandard.com/en/support/edit-web-pages/


   6/8/2012                                                      AttorneySync 773-828-8878   21
Unique, Accurate Page Titles
           <title>This Is Your Page’s Title</title>
             “Titles are critical to giving users a quick insight into the
             content of a result and why it’s relevant to their query. It's
             often the primary piece of information used to decide which
             result to click on, so it's important to use high-quality titles on
             your web pages.”

             - Google

Perform keyword research & page title mapping
before designing your website (or at least during
the design process).



6/8/2012                             AttorneySync 773-828-8878                     22
Privacy, Permalinks, SEO




6/8/2012           AttorneySync 773-828-8878   23
Putting It All Together
Optimized title


Optimized video
w/ rich snippets



  Calls to action


 Optimized images




 Optimized
 informational
 text

   6/8/2012               AttorneySync 773-828-8878   24
Optimized
title with
geographic           Putting It All Together
modifiers




   Optimized meta descriptions for
   click-through and conversion

  • Photo of actual attorney

  • Publications

  • Press recognition

  • Third-Party site profile ratings

  • Excerpts from online publishing on
    other sites

    6/8/2012                           AttorneySync 773-828-8878   25
Questions?
           I hope you found this helpful. Should you have questions, please feel
           free to ask in the comments on this presentation. If you’d rather talk to
           me personally, don’t hesitate to connect.



                                     Thanks!

                                        Gyi Tsakalakis
                                        @gyitsakalakis
                                        AttorneySync


6/8/2012                              AttorneySync 773-828-8878                        26

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A Few Law Firm Web Design Tips

  • 1. Law Firm Web Design Basics What do I need to know about web design for my law firm? Gyi Tsakalakis @gyitsakalakis AttorneySync 6/8/2012 AttorneySync 773-828-8878 1
  • 2. Who Are You? Who Are You? No really. What makes you, you? What makes you different from other lawyers? Why should someone choose you over your competition? Before you even begin to design your website, you need to have a solid understanding of what messaging you want to communicate through your website. That has to start with understanding who you are. 6/8/2012 AttorneySync 773-828-8878 2
  • 3. You’re (Probably) Not Atticus Finch Don’t market yourself as the person you’d like to be! Market yourself as the person that you are. Focus on what you can realistically do better than your competitors. Can you provide better communication? Are you more knowledgeable about a specific practice area? 6/8/2012 AttorneySync 773-828-8878 3
  • 4. Who Are They? Who is your target audience? Who are you trying to attract to your website? What types of things are these people looking for online? What problems to do they have? What types of information are they looking for? Again, before you start designing your law firm website, you better know for whom you are designing it. Remember, you’re not designing for you! 6/8/2012 AttorneySync 773-828-8878 4
  • 5. What Are They Looking For? 6/8/2012 AttorneySync 773-828-8878 5
  • 6. Sweeeeeeet Emotion What emotions are you trying to evoke from your visitors? What colors and design elements are most effective in evoking these target emotional responses? 6/8/2012 AttorneySync 773-828-8878 6
  • 7. Fear Lawyers = Fear Solvers How do you solve fear? 6/8/2012 AttorneySync 773-828-8878 7
  • 8. Trust 6/8/2012 AttorneySync 773-828-8878 8
  • 9. Do These Build Trust? 6/8/2012 AttorneySync 773-828-8878 9
  • 10. What About This? 6/8/2012 AttorneySync 773-828-8878 10
  • 11. Fear + Solution + Expertise + Trust Good law firm websites identify prospective clients’ fears, communicate how the lawyers are uniquely equipped to help solve these fear issues and demonstrate trust. 6/8/2012 AttorneySync 773-828-8878 11
  • 12. Text Content Writing is a skill that takes time to develop. Writing for the web is different than writing in other media. Most people have very short attention spans online. They tend to skim text. Don’t forget about your audience and objectives when writing. The text on your web pages is important, don’t take it for granted. It’s likely to be the single most important factor as to whether someone finds you, calls you and becomes a new client. 6/8/2012 AttorneySync 773-828-8878 12
  • 13. No Stock Legal Web Images! 6/8/2012 AttorneySync 773-828-8878 13
  • 14. It’s Time for Some Action What sorts of actions do you want your visitors to take? Are you making it easy for them to take those actions? Think Verbs: • Download • Link to • Subscribe • Share • Comment • Call • Email 6/8/2012 AttorneySync 773-828-8878 14
  • 15. Technically Speaking 6/8/2012 AttorneySync 773-828-8878 15
  • 16. Domain Registration Choosing a domain for your law firm website should take into account the marketing objectives of your firm. Some of these include your brand messaging, as well as, performance in search. 6/8/2012 AttorneySync 773-828-8878 16
  • 17. Hosting Like domain registration, choosing a host should take into account your firms marketing goals and budget. While there are very affordable hosting options available, economy hosting plans can limit your access to certain functions and also your site’s performance with visitors. 6/8/2012 AttorneySync 773-828-8878 17
  • 18. Content Management Systems (CMS) We could debate the merits of various content management systems. But I’m going to do you a favor: just use Wordpress. By that I mean a self- hosted installation from wordpress.org (vs wordpress.com). Make sure your hosting account supports Wordpress installations. Even better, that they support 1-click Wordpress installation scripts (like fantastico). 6/8/2012 AttorneySync 773-828-8878 18
  • 19. Search Engines & The Design Process “If you're thinking about hiring an SEO, the earlier the better. A great time to hire is when you're considering a site redesign, or planning to launch a new site. That way, you and your SEO can ensure that your site is designed to be search engine-friendly from the bottom up. However, a good SEO can also help improve an existing site.” - Google I see too many law firm websites that were designed & developed without keeping search engines in mind. Avoid costly fixes in the future by including a search engine optimization professional from the beginning of the design process. 6/8/2012 AttorneySync 773-828-8878 19
  • 20. Bottom Line: Consider Search Early In the Design Process. OR Get Someone Who Knows Search Involved Early! 6/8/2012 AttorneySync 773-828-8878 20
  • 21. Page Layout Where will “stuff” go? Plan the layout for all your pages in advance. Photo by: http://www.xstandard.com/en/support/edit-web-pages/ 6/8/2012 AttorneySync 773-828-8878 21
  • 22. Unique, Accurate Page Titles <title>This Is Your Page’s Title</title> “Titles are critical to giving users a quick insight into the content of a result and why it’s relevant to their query. It's often the primary piece of information used to decide which result to click on, so it's important to use high-quality titles on your web pages.” - Google Perform keyword research & page title mapping before designing your website (or at least during the design process). 6/8/2012 AttorneySync 773-828-8878 22
  • 23. Privacy, Permalinks, SEO 6/8/2012 AttorneySync 773-828-8878 23
  • 24. Putting It All Together Optimized title Optimized video w/ rich snippets Calls to action Optimized images Optimized informational text 6/8/2012 AttorneySync 773-828-8878 24
  • 25. Optimized title with geographic Putting It All Together modifiers Optimized meta descriptions for click-through and conversion • Photo of actual attorney • Publications • Press recognition • Third-Party site profile ratings • Excerpts from online publishing on other sites 6/8/2012 AttorneySync 773-828-8878 25
  • 26. Questions? I hope you found this helpful. Should you have questions, please feel free to ask in the comments on this presentation. If you’d rather talk to me personally, don’t hesitate to connect. Thanks! Gyi Tsakalakis @gyitsakalakis AttorneySync 6/8/2012 AttorneySync 773-828-8878 26