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COMING OFF THE ISLAND

           heidi hackemer
            @uberblond
     @BBHNewYork /Strategic Director
ME A YEAR AGO"
NOT REALLY ON
TWITTER. ANNOYED WITH
FACEBOOK (well, some
things donā€™t change).
FOURSQUARE WHAT?
DIDNā€™T BLOG. MORE
OFTEN THAN NOT MIRED
IN FRUSTRATING
PROCESSES WITH
CLIENTS. NO PERSONAL
PROJECTS. "
I SUCKED. "
I BLAME KURT.
LOVE VS DIGITAL
CONNECTIVITY = HUMAN "
DIGITAL = CONNECTIVITY "
DIGITAL = LIFE
EMBRACING DIGITAL ISNā€™T ABOUT EMBRACING
THE TECHNOLOGY"
yes, embracing the mechanisms"
embracing (mechanism) culture"
embracing a different rhythm of communication"
embracing connectivity & networks"
embracing collaboration"
embracing the team"
embracing BETA in everything"
Iā€™ve had a little bit too much
             All the people start to rush, start to rush by
 How does he twist the dance? Canā€™t ļ¬nd a drink, oh man
                     Where are my keys? I lost my phone

                               Whatā€™s going on on the ļ¬‚oor?
   I love this record baby but I canā€™t see straight anymore
                 Keep it cool, whatā€™s the name of this club?
                  I canā€™t remember but itā€™s alright, a-alright



       Just dance, gonna be okay
Just dance, spin that record babe
       Just dance, gonna be okay
         Dance dance just dance
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES
MAKE A PLAN "
& TALK ABOUT YOUR TIME ON THE ISLAND"
BE INTENSELY DEMOCRATIC ABOUT THIS"
BE RIDICULOUSLY NICE & POSITIVE"
TELL PEOPLE WHAT YOU ARE ALL GOING TO DO
TOGETHER AND WHAT IS GOING TO CHANGE
STARTING NOW"
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
RETHINK EVERYTHING
THE COLD, HARD TRUTH"
YOU CANā€™T MAKE GREAT IDEAS FOR THE "
PLATFORMS IF YOU DONā€™T UNDERSTAND THEM"

PLAY PLAY PLAY
TO THE CLOUD! (BY TUESDAY EOD) "
GET THE TOOLS IN YOUR HANDS & GET USING THEM"
SET UP A TWITTER ACCOUNT"
SET UP A INSTAGRAM or FLICKR ACCOUNT & INSTALL ON PHONE"
GET TWEETDECK ON YOUR DESKTOP & PHONE"
FOLLOW WHO @MALBONNINGTON FOLLOWS"
FOURSQUARE AT LEAST UNTIL YOU GET A BADGE"
SET UP A TUMBLR, FOLLOW PEOPLE AND DO IT"
SYNC YOUR TUMBLR/TWITTER/FLICKR TO YOUR FACEBOOK "
PICK A WORK PROJECT AND USE GOOGLE DOCS FOR IT"
SET UP AND USE A DROPBOX ACCOUNT"
LISTEN TO YOUR MUSIC VIA LAST.FM/PANDORA "
ORGANIZE YOUR DAY VIA TUEXDUEX"
CALL A FRIEND USING GOOGLE VOICE"
MAKE A MOVIE AND UPLOAD IT TO YOUR YOUTUBE CHANNEL"
SKYPE/GOOGLE VID REMOTE COLLEAGUES/CLIENTS INSTEAD OF EMAIL "
EMBRACE YOUR INNER (FRIENDLY) DOMINATRIX"
DEMOCRATIZE TOOL USE"
IF YOU HAVE PULL, WORK IT"
MAKE FRIENDS WITH THE IT GUYS"
MAKE PLAY HAPPEN ON THE PLATFORMS "
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES
INTERROGATE YOUR PHYSICAL SPACEā€¦"
AND CHANGE IT"
AUF WIEDERSEHEN OFFICES"
TEAMS SITTING ON TOP OF EACH OTHER"
HOT DESK CULTURE"
WAR ROOMS WHERE THE THINKING IS EXPOSED "
PEP TALK BREAK"
THE WISE WORDS OF @malbonnington"
ā€œASK FOR FORGIVENESSā€
Account                                  Executive
                                    Account        Account                         Strategic
                       Coordinato                                Creative
                                    Manager        Director                        Director
                           r                                      Director
Work Room
                                                                                           Media
                        Project     Interactive   Account      Business        Media
                                                                                          Strategis
                       Manager       Producer     Manager      Director       Director
                                                                                              t




                                                                  Brand
                                                                 Strategist

 War Room
                                                                  Media             Media
                                                                 Strategist        Strategist




Work Room   Creative   Work Room     Creative      Work Room      Creative

            Creative                 Creative                     Creative
THE SUPER BONUS OF SITTING LIKE THIS"
LESS EMAILS"
LESS MEETINGS"
LESS MISUNDERSTANDINGS"

EVERYTHING GOES FASTER AND ARGUABLY
SMOOTHER (FOR THE MOST PART)
THE REALITY OF SITTING LIKE THIS"
THERE NEEDS TO BE OTHER ā€œSPACESā€ TO THINK"
THERE NEEDS TO BE RESPECT FOR SOMEONE THAT
NEEDS TO GET SOME THINKING DONE
ENERGY HAS TO BE RIGHT"
  DONā€™T STOP BELIEVING"
 HARDER BETTER FASTER
            STRONGER "
FOOD FOR THOUGHT BREAK"
TEAM CULTURE IS REALLY IMPORTANT,"
PERHAPS MORE IMPORTANT THAN EVER"
STAY AWARE OF TEAM CULTURE AND DYNAMICS
JUST AS MUCH AS YOU STAY AWARE OF THE
ASSIGNMENTS
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES
BANISH EGO"
(THIS IS VERY HARD)"

PRACTICALLY, THIS IS ABOUT EXPOSURE AND BEING
COMFORTABLE BEING EXPOSED"
THIS IS ABOUT LISTENING & RESPECT"
TALK ABOUT IT"

IF SOMEONEā€™S EGO IS GETTING IN THE WAY, "
KICK THEM OFF YOUR TEAM (HARSH, I KNOW)"
EXPECT EVERYONE TO BE A DOā€™ER"
THEORY IS GREAT, MAKING SHIT IS BETTER"

DO THE DIGITAL PLATFORMS"
EVERYONE CONTRIBUTES TO SOLVING THE
PROBLEMS"
LOVE PERSONAL PROJECTS
HIRE T-SHAPED PEOPLE"
ABSOLUTE EXPERTS"
GENERALIST RESPECT/KNOWLEDGE"
AWESOME COLLABORATORS
PEP TALK BREAK"
THE GREAT MYTH OF COLLABORATION"
THIS IS GOING TO BE EASY & FUN!
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES
Hereā€™s some processes weā€™ve been playing with"
It ainā€™t perfect, but weā€™re trying new things and
learning from that
FULL TEAM TAKES THE BRIEF"
CREATIVE"
STRATEGY"
MEDIA"
ACCOUNT"
PRODUCTION
FULL TEAM SITS IN A SPEED-STATUS EVERY DAY"
(USUALLY 15-30 MINUTES)"
CREATIVE"
STRATEGY"
MEDIA"
ACCOUNT"
PRODUCTION
FULL TEAM SIGNS OFF"
CREATIVE"
STRATEGY"
MEDIA"
ACCOUNT"
PRODUCTION
KICK-OFF SESSIONS"
EVERYONE IN ROOM, OFTEN INCLUDING THE CLIENTS"
STRATEGIST HAS DEFINED THE PROBLEM ā€“
BROUGHT IN INSIGHTS TO FUEL THE SOLUTION"
CULTURE OF RIFF AND BUILD"
LOCK DOWN THE BRIEF AFTER THIS
IDEA SESSIONS: OUTLINE"
PROBLEM GETS DEFINED"
RIFF TO FOR AN HOUR"
COFFEE BREAK: GROUP LEAVES & PROBLEM
OWNERS DECIDE ON BEST TERRITORIES"
SMALL GROUPS DIG DEEP INTO BEST TERRITORIES"
PRESENT AND BUILD"
DEFINE NEXT STEPS
IDEA SESSIONS: PRINCIPLES"
12 ā€“ 15 PEOPLE"
CASTING IS VERY IMPORTANT: DIVERSE &
COLLABORATIVE"
INCLUDE CLIENTS"
FACT: WOMEN DO THIS BETTER "
SOME PEOPLE ARENā€™T GOOD AT THESE ā€“ THATā€™S OK
TWO A DAYS"
DAY ONE: CREATIVES GET PUT IN A ROOM TOGETHER
TO CRACK THE PLATFORM TOGETHER"
MEDIA MESHES IN WITH THE CREATIVE PROCESS"
CREATIVE DIRECTOR/STRAT DIRECTOR COME IN 2x/
DAY TO RIFF, DIRECT, HELP"
WALL GETS COATED WITH IDEAS"
CLIENT MESHING"
BRING IN CLIENTS WAY EARLIER THAN USUAL"
TEACH THEM HOW TO WORK WITH ROUGH IDEAS/
THOUGHTS"
INVOLVE THEM IN MAKING THE SOLUTION"
GREAT TOOL: GOOGLE DOCS"
FOOD FOR THOUGHT BREAK"
RETHINK EVERYTHING YOU ACCEPT AS TRUE"
STRATEGISTS OWN INSIGHTS, THEREā€™S ONLY ONE
SOLUTION, STRATGISTS WRITE BIG DECKS,
CLIENTS DONā€™T GET IT, ACCOUNT PEOPLE ARE
JUST PROCESS, CREATIVES OWN THE SOLUTION,
EVERYTHING HAS TO BE COMPED UP BEAUTIFULLY
TO PRESENT, THE SOLUTION IS COMMUNICATIONS,
MEDIA GETS INVOLVED AFTER THE IDEA IS
SORTED, WE GO AWAY FOR WEEKS TO MAKE
SOMETHING PERFECT, THEREā€™S ONLY ONE
ANSWER
ACCOUNT


 STRATEGY


 CREATIVE


PRODUCTION


  MEDIA
MEDIA


                          STRATEGY


                          CREATIVE


                          ACCOUNT


                        PRODUCTION


                           CLIENTS



ITā€™S NOT ABOUT BLOWING UP WHAT WE DO AND OUR SKILL SETS; 
ITā€™S ABOUT WORKING IT DIFFERENTLY
ā€œYEAH, BUT MY CLIENT IS BIG AND DIFFICULT AND
THIS STUFF ISNā€™T GOING TO HAPPENā€
PICK ONE PROJECT "
HEREā€™S WHAT TO DO TO MAKE IT HAPPEN"
START SMALL"
HANDPICK THE RIGHT PEOPLE"
GET A TEAM AREA"
DEFINE, COMMUNICATE AND DRIVE AN OPEN &
COLLABORATIVE PROCESS"
GET A BUDGET SET ASIDE TO ITERATE (PRODUCTION/
MEDIA)"
OLD SCHOOL MASTER BRAND MANAGEMENT: BURST. BURST. BURST.
NEW SCHOOL: BUILD, BUILD, BUILD
FIVE PRINCIPLES FOR COMING OFF
THE ISLAND"
POSITIVITY BRINGS CHANGE"
IMMERSION IS THE ONLY PATH TO
CONVERSION"
MINIMIZE THE SPACES BETWEEN"
CREATE NEW DEFINITIONS OF WHAT
IT MEANS TO BE ā€˜PROFESSIONALā€™"
NEW SOLUTIONS REQUIRE EVOLVED
PROCESSES

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Coming off the Island: principles for a more collaborative, fast approach

  • 1. COMING OFF THE ISLAND heidi hackemer @uberblond @BBHNewYork /Strategic Director
  • 2. ME A YEAR AGO" NOT REALLY ON TWITTER. ANNOYED WITH FACEBOOK (well, some things donā€™t change). FOURSQUARE WHAT? DIDNā€™T BLOG. MORE OFTEN THAN NOT MIRED IN FRUSTRATING PROCESSES WITH CLIENTS. NO PERSONAL PROJECTS. " I SUCKED. "
  • 5. CONNECTIVITY = HUMAN " DIGITAL = CONNECTIVITY " DIGITAL = LIFE
  • 6. EMBRACING DIGITAL ISNā€™T ABOUT EMBRACING THE TECHNOLOGY" yes, embracing the mechanisms" embracing (mechanism) culture" embracing a different rhythm of communication" embracing connectivity & networks" embracing collaboration" embracing the team" embracing BETA in everything"
  • 7. Iā€™ve had a little bit too much All the people start to rush, start to rush by How does he twist the dance? Canā€™t ļ¬nd a drink, oh man Where are my keys? I lost my phone Whatā€™s going on on the ļ¬‚oor? I love this record baby but I canā€™t see straight anymore Keep it cool, whatā€™s the name of this club? I canā€™t remember but itā€™s alright, a-alright Just dance, gonna be okay Just dance, spin that record babe Just dance, gonna be okay Dance dance just dance
  • 8. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES
  • 9. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES
  • 10. MAKE A PLAN " & TALK ABOUT YOUR TIME ON THE ISLAND" BE INTENSELY DEMOCRATIC ABOUT THIS" BE RIDICULOUSLY NICE & POSITIVE" TELL PEOPLE WHAT YOU ARE ALL GOING TO DO TOGETHER AND WHAT IS GOING TO CHANGE STARTING NOW"
  • 11. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" RETHINK EVERYTHING
  • 12. THE COLD, HARD TRUTH" YOU CANā€™T MAKE GREAT IDEAS FOR THE " PLATFORMS IF YOU DONā€™T UNDERSTAND THEM" PLAY PLAY PLAY
  • 13. TO THE CLOUD! (BY TUESDAY EOD) " GET THE TOOLS IN YOUR HANDS & GET USING THEM" SET UP A TWITTER ACCOUNT" SET UP A INSTAGRAM or FLICKR ACCOUNT & INSTALL ON PHONE" GET TWEETDECK ON YOUR DESKTOP & PHONE" FOLLOW WHO @MALBONNINGTON FOLLOWS" FOURSQUARE AT LEAST UNTIL YOU GET A BADGE" SET UP A TUMBLR, FOLLOW PEOPLE AND DO IT" SYNC YOUR TUMBLR/TWITTER/FLICKR TO YOUR FACEBOOK " PICK A WORK PROJECT AND USE GOOGLE DOCS FOR IT" SET UP AND USE A DROPBOX ACCOUNT" LISTEN TO YOUR MUSIC VIA LAST.FM/PANDORA " ORGANIZE YOUR DAY VIA TUEXDUEX" CALL A FRIEND USING GOOGLE VOICE" MAKE A MOVIE AND UPLOAD IT TO YOUR YOUTUBE CHANNEL" SKYPE/GOOGLE VID REMOTE COLLEAGUES/CLIENTS INSTEAD OF EMAIL "
  • 14. EMBRACE YOUR INNER (FRIENDLY) DOMINATRIX" DEMOCRATIZE TOOL USE" IF YOU HAVE PULL, WORK IT" MAKE FRIENDS WITH THE IT GUYS" MAKE PLAY HAPPEN ON THE PLATFORMS "
  • 15. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES
  • 16. INTERROGATE YOUR PHYSICAL SPACEā€¦" AND CHANGE IT" AUF WIEDERSEHEN OFFICES" TEAMS SITTING ON TOP OF EACH OTHER" HOT DESK CULTURE" WAR ROOMS WHERE THE THINKING IS EXPOSED "
  • 17. PEP TALK BREAK" THE WISE WORDS OF @malbonnington" ā€œASK FOR FORGIVENESSā€
  • 18. Account Executive Account Account Strategic Coordinato Creative Manager Director Director r Director Work Room Media Project Interactive Account Business Media Strategis Manager Producer Manager Director Director t Brand Strategist War Room Media Media Strategist Strategist Work Room Creative Work Room Creative Work Room Creative Creative Creative Creative
  • 19. THE SUPER BONUS OF SITTING LIKE THIS" LESS EMAILS" LESS MEETINGS" LESS MISUNDERSTANDINGS" EVERYTHING GOES FASTER AND ARGUABLY SMOOTHER (FOR THE MOST PART)
  • 20. THE REALITY OF SITTING LIKE THIS" THERE NEEDS TO BE OTHER ā€œSPACESā€ TO THINK" THERE NEEDS TO BE RESPECT FOR SOMEONE THAT NEEDS TO GET SOME THINKING DONE
  • 21. ENERGY HAS TO BE RIGHT" DONā€™T STOP BELIEVING" HARDER BETTER FASTER STRONGER "
  • 22. FOOD FOR THOUGHT BREAK" TEAM CULTURE IS REALLY IMPORTANT," PERHAPS MORE IMPORTANT THAN EVER" STAY AWARE OF TEAM CULTURE AND DYNAMICS JUST AS MUCH AS YOU STAY AWARE OF THE ASSIGNMENTS
  • 23. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES
  • 24. BANISH EGO" (THIS IS VERY HARD)" PRACTICALLY, THIS IS ABOUT EXPOSURE AND BEING COMFORTABLE BEING EXPOSED" THIS IS ABOUT LISTENING & RESPECT" TALK ABOUT IT" IF SOMEONEā€™S EGO IS GETTING IN THE WAY, " KICK THEM OFF YOUR TEAM (HARSH, I KNOW)"
  • 25. EXPECT EVERYONE TO BE A DOā€™ER" THEORY IS GREAT, MAKING SHIT IS BETTER" DO THE DIGITAL PLATFORMS" EVERYONE CONTRIBUTES TO SOLVING THE PROBLEMS" LOVE PERSONAL PROJECTS
  • 26. HIRE T-SHAPED PEOPLE" ABSOLUTE EXPERTS" GENERALIST RESPECT/KNOWLEDGE" AWESOME COLLABORATORS
  • 27. PEP TALK BREAK" THE GREAT MYTH OF COLLABORATION" THIS IS GOING TO BE EASY & FUN!
  • 28. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES
  • 29. Hereā€™s some processes weā€™ve been playing with" It ainā€™t perfect, but weā€™re trying new things and learning from that
  • 30. FULL TEAM TAKES THE BRIEF" CREATIVE" STRATEGY" MEDIA" ACCOUNT" PRODUCTION
  • 31. FULL TEAM SITS IN A SPEED-STATUS EVERY DAY" (USUALLY 15-30 MINUTES)" CREATIVE" STRATEGY" MEDIA" ACCOUNT" PRODUCTION
  • 32. FULL TEAM SIGNS OFF" CREATIVE" STRATEGY" MEDIA" ACCOUNT" PRODUCTION
  • 33. KICK-OFF SESSIONS" EVERYONE IN ROOM, OFTEN INCLUDING THE CLIENTS" STRATEGIST HAS DEFINED THE PROBLEM ā€“ BROUGHT IN INSIGHTS TO FUEL THE SOLUTION" CULTURE OF RIFF AND BUILD" LOCK DOWN THE BRIEF AFTER THIS
  • 34. IDEA SESSIONS: OUTLINE" PROBLEM GETS DEFINED" RIFF TO FOR AN HOUR" COFFEE BREAK: GROUP LEAVES & PROBLEM OWNERS DECIDE ON BEST TERRITORIES" SMALL GROUPS DIG DEEP INTO BEST TERRITORIES" PRESENT AND BUILD" DEFINE NEXT STEPS
  • 35. IDEA SESSIONS: PRINCIPLES" 12 ā€“ 15 PEOPLE" CASTING IS VERY IMPORTANT: DIVERSE & COLLABORATIVE" INCLUDE CLIENTS" FACT: WOMEN DO THIS BETTER " SOME PEOPLE ARENā€™T GOOD AT THESE ā€“ THATā€™S OK
  • 36. TWO A DAYS" DAY ONE: CREATIVES GET PUT IN A ROOM TOGETHER TO CRACK THE PLATFORM TOGETHER" MEDIA MESHES IN WITH THE CREATIVE PROCESS" CREATIVE DIRECTOR/STRAT DIRECTOR COME IN 2x/ DAY TO RIFF, DIRECT, HELP" WALL GETS COATED WITH IDEAS"
  • 37. CLIENT MESHING" BRING IN CLIENTS WAY EARLIER THAN USUAL" TEACH THEM HOW TO WORK WITH ROUGH IDEAS/ THOUGHTS" INVOLVE THEM IN MAKING THE SOLUTION" GREAT TOOL: GOOGLE DOCS"
  • 38. FOOD FOR THOUGHT BREAK" RETHINK EVERYTHING YOU ACCEPT AS TRUE" STRATEGISTS OWN INSIGHTS, THEREā€™S ONLY ONE SOLUTION, STRATGISTS WRITE BIG DECKS, CLIENTS DONā€™T GET IT, ACCOUNT PEOPLE ARE JUST PROCESS, CREATIVES OWN THE SOLUTION, EVERYTHING HAS TO BE COMPED UP BEAUTIFULLY TO PRESENT, THE SOLUTION IS COMMUNICATIONS, MEDIA GETS INVOLVED AFTER THE IDEA IS SORTED, WE GO AWAY FOR WEEKS TO MAKE SOMETHING PERFECT, THEREā€™S ONLY ONE ANSWER
  • 40. MEDIA STRATEGY CREATIVE ACCOUNT PRODUCTION CLIENTS ITā€™S NOT ABOUT BLOWING UP WHAT WE DO AND OUR SKILL SETS; ITā€™S ABOUT WORKING IT DIFFERENTLY
  • 41. ā€œYEAH, BUT MY CLIENT IS BIG AND DIFFICULT AND THIS STUFF ISNā€™T GOING TO HAPPENā€
  • 42. PICK ONE PROJECT " HEREā€™S WHAT TO DO TO MAKE IT HAPPEN" START SMALL" HANDPICK THE RIGHT PEOPLE" GET A TEAM AREA" DEFINE, COMMUNICATE AND DRIVE AN OPEN & COLLABORATIVE PROCESS" GET A BUDGET SET ASIDE TO ITERATE (PRODUCTION/ MEDIA)"
  • 43. OLD SCHOOL MASTER BRAND MANAGEMENT: BURST. BURST. BURST.
  • 44. NEW SCHOOL: BUILD, BUILD, BUILD
  • 45. FIVE PRINCIPLES FOR COMING OFF THE ISLAND" POSITIVITY BRINGS CHANGE" IMMERSION IS THE ONLY PATH TO CONVERSION" MINIMIZE THE SPACES BETWEEN" CREATE NEW DEFINITIONS OF WHAT IT MEANS TO BE ā€˜PROFESSIONALā€™" NEW SOLUTIONS REQUIRE EVOLVED PROCESSES