1. Operations Management Technology Management Chapter 13 OPM 533 13-

5. 3-D Object modeling OPM 533 13-

10. Virtual Reality Technology OPM 533 13-

14. Process-control software OPM 533 13-

16. Vision System OPM 533 13-

18. Types of Robots Prepared by: Shatina Saad @ FPP OPM 533 13-

23. Production Technology Flexible Manufacturing Systems (FMS) OPM 533 13-

25. Equipment Options and Utilization OPM 533 13-

26. Use of Information Technology at North American Manufacturing Plants OPM 533 13-

28. Technology in Services OPM 533 13- Service Industry Example Financial services Debit cards, electronic funds transfer, ATMs, Internet stock trading Education Electronic bulletin boards, on-line journals Utilities and government Automated one-man garbage trucks, optical mail sorters, scanners, flood warning systems Restaurants and foods Wireless orders from waiters to kitchen, robot butchering, transponders on cars to track drive-thru Communication Electronic publishing, interactive TV Hotels Electronic check-in/check-out, electronic key/lock systems Wholesale/retail trade Point-of-sale terminals, e-commerce, electronic communication between store and supplier, bar coded data

29. Technology in Services - Continued OPM 533 13- Service Industry Example Transportation Automatic toll booths, satellite-directed navigation systems, route planning, progress monitoring Health care On-line patient monitoring, on-line medical information systems, robotic surgery, expert system diagnosis assistance Airlines Ticket less travel, scheduling, Internet ticket sales, improved navigation and route planning

30. Technology in service OPM 533 13-

31. DSS, MIS and Transaction Processing in Operations Management OPM 533 13-

32. MIS and Transaction Processing in Operations Management OPM 533 13-

34. How an Expert Scheduling System Works OPM 533 13-

37. Example of an ERP Systems OPM 533 13-

38. MRP and ERP Information Flows, Integrated with Other Systems Prepared by: Shatina Saad @ FPP OPM 533 13-