Personal Information
Organization / Workplace
Zürich Area, Switzerland, Schweiz Switzerland
Occupation
Partner
Industry
Apparel / Fashion
Website
www.stimmt.ch
About
Helmut Kazmaier is partner at Stimmt AG, a management consultancy for strategic customer focus. As an engineer by training he was always interested not only in technology, but the way people interact with it and how it can support to enrich our lives. This passion also drives his consulting work.
Stimmt guides companies to become more customer focused in order to stand out in markets, where products and services become more and more indistinguishable. Stimmt optimizes touch points and customer journeys from a customer's perspective thus enabling companies to live up to their brand promise.
Specialties: - Web/communication technologies
- Social Media
- Qualitative user research
- Custo...
Tags
cx
customer experience
kundenerlebnis
service design
crm
customer
product design
differenzierung
touchpoints
customer experience management
cem
customer service
design thinking
stimmt ag
swisscom
customer experience forum
front workplace
sales
branding
marketing
kundebeziehung
experience
management
See more
Presentations
(7)Documents
(2)Likes
(1)Emerging Media's Impact on the Customer Experience
David Armano
•
17 years ago
Personal Information
Organization / Workplace
Zürich Area, Switzerland, Schweiz Switzerland
Occupation
Partner
Industry
Apparel / Fashion
Website
www.stimmt.ch
About
Helmut Kazmaier is partner at Stimmt AG, a management consultancy for strategic customer focus. As an engineer by training he was always interested not only in technology, but the way people interact with it and how it can support to enrich our lives. This passion also drives his consulting work.
Stimmt guides companies to become more customer focused in order to stand out in markets, where products and services become more and more indistinguishable. Stimmt optimizes touch points and customer journeys from a customer's perspective thus enabling companies to live up to their brand promise.
Specialties: - Web/communication technologies
- Social Media
- Qualitative user research
- Custo...
Tags
cx
customer experience
kundenerlebnis
service design
crm
customer
product design
differenzierung
touchpoints
customer experience management
cem
customer service
design thinking
stimmt ag
swisscom
customer experience forum
front workplace
sales
branding
marketing
kundebeziehung
experience
management
See more