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Design, Development and Evaluation of a Library’s Enquiry Automatic Feedback (LEAF) system  Proposal for Research Model Approval June 1, 2009 Master of Science (Information Studies) Nanyang Technological University Student: Nurhazman Abdul Aziz Supervisor: Prof. Theng Ying Leng
Morphing a Reference Model For Library Users Into An Internet Community June 1, 2009 Property Idea of Hazman Aziz, 2008 Responsibilities for  interaction Speed &  Reliability Accessibility (ease of use) Potential for  deliver contents User  bonding Interactivity Technical infrastructure Service value Foster for  interaction
The End Goal ,[object Object],[object Object],[object Object],[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008
From Model Into Knowledge Service Build On Top A Customized Interactive Platform Responsibilities for interaction Speed &  Reliability Accessibility (ease of use) Potential for deliver contents User  bonding Interactivity Technical infrastructure Service value Foster for interaction X Library Reference Services Reference Work Operations (Usefulness) Knowledge based Technology  (Ease of Use) Semantic Web Social Computing Taxonomy Constraint Programming Algorithm Algorithm Push & Pull Desirability Care Interactive Intuitive effective efficient Robust availability Subject Work June 1, 2009 Property Idea of Hazman Aziz, 2008
So What Is The Difference In LEAF 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008
Achieving the End Goal ,[object Object],[object Object],[object Object],[object Object],[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008
Hype Cycle of Reference Tools : Introduction & Understanding  ,[object Object],Ask A Question  Questions & Answer System  Frequent Asked Questions  Ask A Librarian  Ask Us Online Help System  Online Support System  Customer Relationship Management System  Feedback System  Knowledge Based System  Virtual Reference  Digital Reference June 1, 2009 Property Idea of Hazman Aziz, 2008
The Hype Cycle June 1, 2009 Property Idea of Hazman Aziz, 2008
Plotting the various system  into the hype cycle : Part 1 June 1, 2009 Property Idea of Hazman Aziz, 2008
Plotting the various system into  the hype cycle using case studies : Part 2 June 1, 2009 Property Idea of Hazman Aziz, 2008
Determine the type of systems that librarians would embrace based on the hype cycle June 1, 2009 Property Idea of Hazman Aziz, 2008
Validation on decision development with introduction of Technology Acceptance Model + LibQual June 1, 2009 Property Idea of Hazman Aziz, 2008
Able to address the end goals June 1, 2009 Property Idea of Hazman Aziz, 2008
Using the Technology Acceptance Model June 1, 2009 Property Idea of Hazman Aziz, 2008
Using LibQual Keywords: AS – Affiliated of Services LP – Library as a place IC – Information Control June 1, 2009 Property Idea of Hazman Aziz, 2008
How is this does Questionnaires Methodology (For Hype Cycle) June 1, 2009 Property Idea of Hazman Aziz, 2008
How is this does Questionnaires Methodology (For TAM) Awareness Ques. Part 7 (1-5) Peer & Lib Support & Encouragement Ques. Part 7 (6-15) Capabilities Ques. Part 8 (1-5) Availability of Support Ques. Part 8 (6-8) Access to System Ques. Part 8 (9-13) Prior Experience Ques. Part 8 (14-17) Perceived Usefulness Questions Part 2 Q2.1 Q2.2 Q2.3 Q2.4 Q2.5 Perceived Ease of Use Questions Part 3 Q3.1 Q3.2 Q3.3 Q3.4 Q3.5 Attitude Towards Use Questions Part 4 Q4.1 Q4.2 Q4.3 Q4.4 Q4.5 Actual System Use Intention Attitude Questions Part 5 Q5.1 Q5.2 Q5.3 Q5.4 Q5.5 Q5.6 Q5.7 Q5.8 Q5.9 Q5.10 Q5.11 Q5.12 Q5.13 Q5.14 Q5.15 Self-Efficacy Ques. Part 8 (18-23) June 1, 2009 Property Idea of Hazman Aziz, 2008
How is this does Questionnaires Methodology (For LibQual) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008
The Estimated Matrix TAM (PU+PEU) + ATU + IA LibQual AS+ IC+ LP Overall  (where the estimation level of adoption of  technology meets level of operation) Leads to future development (or studies) , as the interface architecture is  conceptualized in the foundation of phase one ,[object Object],[object Object],[object Object],Customer Relationship Management | Social Computing | Knowledge Syndication Service Level Management | Business Intelligent | Marketing | etc ,[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008
What is the Outcome :  LEAF 2.0 (Phase 1 Beta) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 1, 2009 Property Idea of Hazman Aziz, 2008

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Design, Development and Evaluation of a Library's Enquiry Automatic Feedback (LEAF) System

  • 1. Design, Development and Evaluation of a Library’s Enquiry Automatic Feedback (LEAF) system Proposal for Research Model Approval June 1, 2009 Master of Science (Information Studies) Nanyang Technological University Student: Nurhazman Abdul Aziz Supervisor: Prof. Theng Ying Leng
  • 2. Morphing a Reference Model For Library Users Into An Internet Community June 1, 2009 Property Idea of Hazman Aziz, 2008 Responsibilities for interaction Speed & Reliability Accessibility (ease of use) Potential for deliver contents User bonding Interactivity Technical infrastructure Service value Foster for interaction
  • 3.
  • 4. From Model Into Knowledge Service Build On Top A Customized Interactive Platform Responsibilities for interaction Speed & Reliability Accessibility (ease of use) Potential for deliver contents User bonding Interactivity Technical infrastructure Service value Foster for interaction X Library Reference Services Reference Work Operations (Usefulness) Knowledge based Technology (Ease of Use) Semantic Web Social Computing Taxonomy Constraint Programming Algorithm Algorithm Push & Pull Desirability Care Interactive Intuitive effective efficient Robust availability Subject Work June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 5.
  • 6.
  • 7.
  • 8. The Hype Cycle June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 9. Plotting the various system into the hype cycle : Part 1 June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 10. Plotting the various system into the hype cycle using case studies : Part 2 June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 11. Determine the type of systems that librarians would embrace based on the hype cycle June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 12. Validation on decision development with introduction of Technology Acceptance Model + LibQual June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 13. Able to address the end goals June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 14. Using the Technology Acceptance Model June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 15. Using LibQual Keywords: AS – Affiliated of Services LP – Library as a place IC – Information Control June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 16. How is this does Questionnaires Methodology (For Hype Cycle) June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 17. How is this does Questionnaires Methodology (For TAM) Awareness Ques. Part 7 (1-5) Peer & Lib Support & Encouragement Ques. Part 7 (6-15) Capabilities Ques. Part 8 (1-5) Availability of Support Ques. Part 8 (6-8) Access to System Ques. Part 8 (9-13) Prior Experience Ques. Part 8 (14-17) Perceived Usefulness Questions Part 2 Q2.1 Q2.2 Q2.3 Q2.4 Q2.5 Perceived Ease of Use Questions Part 3 Q3.1 Q3.2 Q3.3 Q3.4 Q3.5 Attitude Towards Use Questions Part 4 Q4.1 Q4.2 Q4.3 Q4.4 Q4.5 Actual System Use Intention Attitude Questions Part 5 Q5.1 Q5.2 Q5.3 Q5.4 Q5.5 Q5.6 Q5.7 Q5.8 Q5.9 Q5.10 Q5.11 Q5.12 Q5.13 Q5.14 Q5.15 Self-Efficacy Ques. Part 8 (18-23) June 1, 2009 Property Idea of Hazman Aziz, 2008
  • 18.
  • 19.
  • 20.

Editor's Notes

  1. 06/01/09 Property Idea of Hazman Aziz, 2008 - http://hazmanaziz.com Property Idea of Hazman Aziz, 2008