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Digital identities:
resources for uncertain futures?
Helen Beetham | @helenbeetham
Who am I?
... to talk about digital identity?
Is your digital ID:
dispersed and playful?
rationalised and coherent?
segregated or integrated?
carefully managed or authentic?
How do you know?
Do you have a digital
id, ego, superego?
Digital ID is...
means of digital access
digital traces - captured,
gathered, or just accumulated
conscious work - reflecting,
curating, sharing/not sharing...
manifestations in digital space -
and how others choose to
(mis/re)cognise them
Identity in the pre-digital age...
‘We exist for the other [person] before we exist for
ourselves’ (Lev Vygotsky)
‘To the degree that the individual maintains a show before
others that he himself does not believe, he can come to
experience a special kind of alienation from self and a
special kind of wariness of others.’ (Erving Goffman)
'We act as if being a man or being a woman is actually an
internal reality or something that is simply true about us...
but actually it's a phenomenon that is being produced all
the time and reproduced all the time' (Judith Butler)
Identity in the (post)digital age...
Eric Pickersgill via http://www.boredpanda.com/portraits-holding-devices-removed-eric-pickersgill/
Digital identity: an early encounter
Learning Literacies for a Digital Age (2009-10)
‣ working definition
‣ development pyramid
‣ 7-element framework
those capabilities that
allow an individual to
thrive (live, learn and
work) in a digital society
“
”
access
situated
practices
functional
skills
identities I am...
I do...
I can...
I have...
Digital identity: an early encounter
Learning Literacies for a Digital Age (2009-10)
‣ working definition
‣ development pyramid
‣ 7-element framework
Learning Literacies for a Digital Age (2009-10)
‣ working definition
‣ development pyramid
‣ 7-element framework
Digital identity: an early encounter
Learning Literacies for a Digital Age (2009-10)
‣ working definition
‣ development pyramid
‣ 7-element framework
Digital identity: an early encounter
access
functional
skills
‘Career and identity management’
projecting a positive identity
online
managing personal profiles,
personal data and log-in
details
networking
applying for jobs online
having an e-portfolio, online
CV or blog
...
CC Jisc 2015
Experiences of today’s digital students
(Jisc 2014-16)
jiscinvolve.digitalstudent.org
CC Jisc 2015
Not all students feel safe and in control
(inappropriate) exposure,
shaming
cyberbullying, trolling
compulsion, distraction
changed qualities of
relationships
who’s doing what with my
data?
does my institution really
care about me?
do I belong?
Not all students feel safe and in control
Students recognise their (digital) identity as a
graduate is crucial to their futures
CC MKHmarketing www.flickr.com/photos/mkhmarketing/
The future of work (2015)
bit.ly/digitalknowhow
Digital technologies are driving some significant changes
in the world of work, and are deeply implicated in others.
C21st work is likely to be...
less secure
more entrepreneurial
fragmented
multiple and hybrid
uncertainly located
blurring boundaries of
personal/professional
at risk of automation
Latrell G: https://www.youtube.com/channel/UCMWPLYKFLAVGSuTFCbj2kGQ
73% under 35s >90% new jobs 7-10 careers
>98% of all
information
43.5% graduates 1.4m ‘micro’ firms
36% UK jobs
(40% US jobs)
2.5% EU jobs 4-20% learners
Pick a number... any number...
The future of work (2015)
What kind of selves are capable in these
possible futures?
(c) Douglas Coupland 2011-2014
Framing digital capability (Jisc 2015)
jiscinvolve.digitalcapability.org
ICT proficiency (core skills)
Information, media and data
literacy (critical use)
Creation, scholarship and
innovation (creative production)
Communication, collaboration
and participation (engagement)
Learning and self-development
Identity and well-being
‘Identity and wellbeing’
health and bodily wellbeing
safe and respectful behaviour
owning my own data/identity
using tech for my own purposes
managing distraction/compulsion
having fair access
citizenship and social/political
engagement
authentic, caring relationships
resilience to change
...??
What does ‘digital wellbeing’
mean to you?
Good news for e-portfolios
from the Digital Student studies
‘Digital’ students still want:
Transactional Transformational
Accessing networks
Accessing hardware and
software
Accessing general and course-
related information
Signing on to university
systems
Booking appointments
Submitting work, receiving
grades
Sharing ideas, engaging in
dialogue
Encountering difficult concepts and
practices
Developing independent study
habits
Collaborating on projects
Producing new digital artefacts,
especially e-portfolio, blog
Reflecting, reviewing, revising
Specialist practices: reference
management, data analysis, e-
journals, specialist tools...
‣ Inspiring teachers (perhaps teaching in hybrid spaces)
‣ A chance to explore and project new identities
‣ New ways of belonging (to their course, cohort, institution)
‣ Closed, private → open, public spaces
(‘walled garden : paths out’)
‣ credibility
distinctiveness
C21st skills
‣ (big ticket graduate
attributes)
‘Digital’ students still want:
Walled gardens with pathways out
VLE-based eportfolio mix of social media
interoperable
eportfolio product
An eportfolio (or equivalent) may be more
useful than a degree grade...
‘The cost of a degree goes up as its value - relative to,
say, a professional reputation carefully managed, or an
online portfolio, or evidence of self-study - declines.’
eportfolios are...
A portable case for material such as
loose papers, photographs or drawings.
A collection of documents that are
representative of a person's skills and
accomplishments.
A group of investments held by an
investor, investment company, or
financial institution.
identity resources
but what about...
Digital traces/
recordings
Personal data
System logs
Digital footprint
...
identity resources
CC @Macro987 commons.wikimedia.org/w/index.php?
curid=11335913
eportfolios can promote...
reflection
narration
curation
showcasing
coherence
authenticity
competence/capability
rationality
CC WadeM www.flickr.com/photos/wadem/
identity work
but it happens everywhere
improve
share
upload
build
connect
identity work
eportfolios can support...
identity checks
but that happens elsewhere too...
identity checks
eportfolios can make us more aware of...
identity sharing
self peers teachers assessors external stakeholders everyone
access
situated
practices
functional
skills
identities I am...
I do...
I can...
I have...
Conclusions
‣ Encourage the kind of experiences learners
need to develop a powerful (digital) identity
complex
varied
open-ended
extended
authentic
access
situated
practices
functional
skills
identities
Conclusions
‣ Involving identity is highly motivating for
learners but also risky
pride/shame
who I am vs who I
want to be
‘make me stand out’
‘let me fit in’
‘I just need to pass...’
motivation
enablement
Conclusions
We don't know what identities students might
need in the future but we can support lifelong
habits of self-curation, reflection, sharing and
selective disclosure.
‘where id was, there ego shall be’ (Freud 1932)
‘program or be programmed’ (Rushkoff 2011)
Conclusions (mine, tentatively)
‣ Learners must feel secure to expose the
emergent, messy, in process
‣ Identity work should be playful
‣ Focus on repertoire, not perfection
‣ Progress from closed to more open
presentations of identity: platform/practice
‣ Start early and carry through: institution-
level policies e.g. CV/blog/portfolio for life,
consistent expectations, staff awareness
Conclusions (yours...?)

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Digital identities: resources for uncertain futures

  • 1. Digital identities: resources for uncertain futures? Helen Beetham | @helenbeetham
  • 2. Who am I? ... to talk about digital identity?
  • 3. Is your digital ID: dispersed and playful? rationalised and coherent? segregated or integrated? carefully managed or authentic? How do you know? Do you have a digital id, ego, superego?
  • 4. Digital ID is... means of digital access digital traces - captured, gathered, or just accumulated conscious work - reflecting, curating, sharing/not sharing... manifestations in digital space - and how others choose to (mis/re)cognise them
  • 5. Identity in the pre-digital age... ‘We exist for the other [person] before we exist for ourselves’ (Lev Vygotsky) ‘To the degree that the individual maintains a show before others that he himself does not believe, he can come to experience a special kind of alienation from self and a special kind of wariness of others.’ (Erving Goffman) 'We act as if being a man or being a woman is actually an internal reality or something that is simply true about us... but actually it's a phenomenon that is being produced all the time and reproduced all the time' (Judith Butler)
  • 6. Identity in the (post)digital age... Eric Pickersgill via http://www.boredpanda.com/portraits-holding-devices-removed-eric-pickersgill/
  • 7. Digital identity: an early encounter Learning Literacies for a Digital Age (2009-10) ‣ working definition ‣ development pyramid ‣ 7-element framework those capabilities that allow an individual to thrive (live, learn and work) in a digital society “ ”
  • 8. access situated practices functional skills identities I am... I do... I can... I have... Digital identity: an early encounter Learning Literacies for a Digital Age (2009-10) ‣ working definition ‣ development pyramid ‣ 7-element framework
  • 9. Learning Literacies for a Digital Age (2009-10) ‣ working definition ‣ development pyramid ‣ 7-element framework Digital identity: an early encounter
  • 10. Learning Literacies for a Digital Age (2009-10) ‣ working definition ‣ development pyramid ‣ 7-element framework Digital identity: an early encounter
  • 11. access functional skills ‘Career and identity management’ projecting a positive identity online managing personal profiles, personal data and log-in details networking applying for jobs online having an e-portfolio, online CV or blog ... CC Jisc 2015
  • 12. Experiences of today’s digital students (Jisc 2014-16) jiscinvolve.digitalstudent.org CC Jisc 2015
  • 13. Not all students feel safe and in control (inappropriate) exposure, shaming cyberbullying, trolling compulsion, distraction changed qualities of relationships who’s doing what with my data? does my institution really care about me? do I belong?
  • 14. Not all students feel safe and in control
  • 15. Students recognise their (digital) identity as a graduate is crucial to their futures CC MKHmarketing www.flickr.com/photos/mkhmarketing/
  • 16. The future of work (2015) bit.ly/digitalknowhow Digital technologies are driving some significant changes in the world of work, and are deeply implicated in others. C21st work is likely to be... less secure more entrepreneurial fragmented multiple and hybrid uncertainly located blurring boundaries of personal/professional at risk of automation Latrell G: https://www.youtube.com/channel/UCMWPLYKFLAVGSuTFCbj2kGQ
  • 17. 73% under 35s >90% new jobs 7-10 careers >98% of all information 43.5% graduates 1.4m ‘micro’ firms 36% UK jobs (40% US jobs) 2.5% EU jobs 4-20% learners Pick a number... any number... The future of work (2015)
  • 18. What kind of selves are capable in these possible futures? (c) Douglas Coupland 2011-2014
  • 19. Framing digital capability (Jisc 2015) jiscinvolve.digitalcapability.org ICT proficiency (core skills) Information, media and data literacy (critical use) Creation, scholarship and innovation (creative production) Communication, collaboration and participation (engagement) Learning and self-development Identity and well-being
  • 20. ‘Identity and wellbeing’ health and bodily wellbeing safe and respectful behaviour owning my own data/identity using tech for my own purposes managing distraction/compulsion having fair access citizenship and social/political engagement authentic, caring relationships resilience to change ...??
  • 21. What does ‘digital wellbeing’ mean to you?
  • 22. Good news for e-portfolios from the Digital Student studies
  • 23. ‘Digital’ students still want: Transactional Transformational Accessing networks Accessing hardware and software Accessing general and course- related information Signing on to university systems Booking appointments Submitting work, receiving grades Sharing ideas, engaging in dialogue Encountering difficult concepts and practices Developing independent study habits Collaborating on projects Producing new digital artefacts, especially e-portfolio, blog Reflecting, reviewing, revising Specialist practices: reference management, data analysis, e- journals, specialist tools...
  • 24. ‣ Inspiring teachers (perhaps teaching in hybrid spaces) ‣ A chance to explore and project new identities ‣ New ways of belonging (to their course, cohort, institution) ‣ Closed, private → open, public spaces (‘walled garden : paths out’) ‣ credibility distinctiveness C21st skills ‣ (big ticket graduate attributes) ‘Digital’ students still want:
  • 25. Walled gardens with pathways out VLE-based eportfolio mix of social media interoperable eportfolio product
  • 26. An eportfolio (or equivalent) may be more useful than a degree grade... ‘The cost of a degree goes up as its value - relative to, say, a professional reputation carefully managed, or an online portfolio, or evidence of self-study - declines.’
  • 27. eportfolios are... A portable case for material such as loose papers, photographs or drawings. A collection of documents that are representative of a person's skills and accomplishments. A group of investments held by an investor, investment company, or financial institution. identity resources
  • 28. but what about... Digital traces/ recordings Personal data System logs Digital footprint ... identity resources CC @Macro987 commons.wikimedia.org/w/index.php? curid=11335913
  • 30. but it happens everywhere improve share upload build connect identity work
  • 32. but that happens elsewhere too... identity checks
  • 33. eportfolios can make us more aware of... identity sharing self peers teachers assessors external stakeholders everyone
  • 34. access situated practices functional skills identities I am... I do... I can... I have... Conclusions ‣ Encourage the kind of experiences learners need to develop a powerful (digital) identity complex varied open-ended extended authentic
  • 35. access situated practices functional skills identities Conclusions ‣ Involving identity is highly motivating for learners but also risky pride/shame who I am vs who I want to be ‘make me stand out’ ‘let me fit in’ ‘I just need to pass...’ motivation enablement
  • 36. Conclusions We don't know what identities students might need in the future but we can support lifelong habits of self-curation, reflection, sharing and selective disclosure. ‘where id was, there ego shall be’ (Freud 1932) ‘program or be programmed’ (Rushkoff 2011)
  • 37. Conclusions (mine, tentatively) ‣ Learners must feel secure to expose the emergent, messy, in process ‣ Identity work should be playful ‣ Focus on repertoire, not perfection ‣ Progress from closed to more open presentations of identity: platform/practice ‣ Start early and carry through: institution- level policies e.g. CV/blog/portfolio for life, consistent expectations, staff awareness