Traditional business models are becoming ousted and made irrelevant with the radical evolution of technology, fresh thinking and innovation. The tenure of the companies are falling at a rapid pace and playing safe is no longer an option. To stay alive, the focus on operational efficiencies will have to make way to 'true' innovation. Organizations will need to experiment with and adopt new business models to survive. To enable these shifts, companies will have to develop skills around - Differentiated execution, BPaaS procurement and IT Skill Retribution.

1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
The Future of Business Models in Financial Services
Industry

2. Copyright © 2014 HCL Technologies Limited | www.hcltech.com2
WHY CONSERVATIVE FINANCIAL INSTITUTIONS ARE AT RISK
Safe players are more
vulnerable to market conditions
than experimental
organizations; innovation is the
key to survival
Rapid evolution of technology
is pushing aside traditional
business models to pave way
for innovative and disruptive
business models
Average age of a firm has
reduced from 61 years in 1958
to 18 years in present age, a
report by Innosight reveals

3. Copyright © 2014 HCL Technologies Limited | www.hcltech.com3
THE ACHILLES HEEL
Customers want greater control
over their transactions through
open source technologies
Proprietary platforms that drive
most businesses are rapidly
becoming obsolete

4. Copyright © 2014 HCL Technologies Limited | www.hcltech.com4
COMPANY
REGULATED
PLATFORMS
CUSTOMER
DRIVEN
PLATFORMS
VS
Non-intrusive interactions
Start-up
rush
30+
Start-ups in Personal
Finance
10+
in Mobile Banking
13+
Payments

5. Copyright © 2014 HCL Technologies Limited | www.hcltech.com5
GROWTH DRIVERS
TRANSACTING
AT THE POINT
OF REFERENCE
VS
Being available where the
customer needs you
TRANSACTING
AT THE POINT
OF TRUTH
Complete control over their finances through mobile apps with customers themselves acting as their
own financial advisors
Be available at Point of Truth
Analytics driven integrated solutions that enables financial
institutions to get better insights of customer spends
Enables financial institutions to
develop small-fee based services
Be future ready as customers evolve

6. Copyright © 2014 HCL Technologies Limited | www.hcltech.com6
THE ROAD AHEAD
VS
API-led
Developer factory
ENTERPRISE
APP STORE
PERSONALIZED
APP STORE
Create fee-based income and instruments Allow customers to customize Open Source APIs
so that it suits their personal and business needs
Give access to market trends, data and spend habits to customers for developing their own dashboards

7. Copyright © 2014 HCL Technologies Limited | www.hcltech.com7
QUESTIONS
How innovations in
mobile banking and
payment space are
affecting traditional
banking and financial
services institutions?
Where the safe players
in this space lack?
How customers perceive
banking and financial
institutions who fail to
innovate technologically?
How BFSI
institutions can stay
ahead in the race?
Click Here to read the complete whitepaper

8. Copyright © 2014 HCL Technologies Limited | www.hcltech.com8
$6.5 BILLION | 96,000 EMPLOYEES | 31 COUNTRIES