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6 Essential Data Analyst
Skills for Your Healthcare
Organization
― John Wadsworth
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Data Analyst Skillsets Drive Success
Smart healthcare groups are
turning to the enterprise data
warehouse (EDW) as the
foundation of their analytics
strategy to improve their
care delivery and cost.
But you need more than a
solid software foundation.
To fully leverage the EDW investment, you need to have
the right people with the right skills—strong healthcare data
analyst skills.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Producers and Consumers of Data
and Information
Most healthcare workers will
never directly interact with an
EDW. They’ll never look for
trends by querying a database,
write reports or analyze data.
Someone else will actually pull
data from the EDW, analyze it,
and then produce a report.
These people are producers.
And the people that receive
these reports can be classified
as consumers.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Producers and Consumers of Data
and Information
It’s common for health system
to invest millions of dollars and
multiple years into a data
warehouse and still have
dissatisfied consumers.
If the team lacks the skills to
manage and leverage an EDW,
it can create real problems for a
health system’s enterprise-wide
analytics strategy.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
To support sustained outcomes
improvement, there are six skills
needed among staff members
(either analysts or architects)
tasked with analytics.
1. Structured query language
2. Export, transform, and load (ETL)
3. Data modeling
4. Data analysis
5. Business intelligence (BI) reporting
6. Telling the story of the visualizations
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
1: Structured query language
An analytics team member needs
to be able to talk directly to and
manipulate databases through
structured query language (SQL).
Highly experienced data analysts
should also bring skills with these
kinds of toolsets:
Microsoft Access GUI
Crystal Reports
A business intelligence (BI) tool
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
2: Export, transform, and load (ETL)
The data expert needs to be able to
perform export, transform, and load
(ETL) processes. Simply put, you
need to take data from one system
and put it into another.
In an EDW, a user pulls data from
disparate systems (e.g., EHRS,
finance, human resources) that
don’t talk to one another.
This movement of data is done
through the ETL process.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
3: Data modeling
Data modeling is a fancy way to
say that you write code that
models real-world processes and
workflows.
Consider the needs for a hospital
admission process:
• Patient demographic data
• Insurance information
• Patient clinical history
• Admitting diagnosis
• Attending physician
• Other as-needed data
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
4: Data analysis
An analytics team member needs
to be able to make sense of the
data once it is in the EDW.
A good analyst using complex
thinking around set theory and
analysis through SQL, can extract
pertinent insights and drive cost
and quality improvements.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
5: Business intelligence (BI) reporting
An analytics team member
needs to be able to present
data in a way that is intuitive
to nontechnical users.
The visual representation
must be simple to interpret
by a lay audience. This skill
separates an average
analyst from a stellar one.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
6 Skills Healthcare Data Analysts Need
6: Telling the story of the visualizations
The analytics team member
must be able to effectively
interpret and transmit the
stories embedded in the data.
BI reporting gives contextual
meaning in bits and pieces, or
a micro view. Telling the story
means providing a logical flow
that pulls together a coherent
story―a big picture view.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Staffing Models for Skills Management
Staffing in healthcare is
primarily based on two models:
• Generalist model
• Specialist model
Specialists tend to focus on
their particular skillset where
data architect and analysts
within the generalist staffing
model may support a wider
range of functionality on
process improvement teams.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Staffing Models for Skills Management
The important thing is expertise
across all of these skills within
the team.
Both generalist and specialist
staffing models can work as
long as:
1. The skill is covered with a high
degree of expertise
2. Coordination and handoffs
between technical team members
are seamless.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Unlocking the Value of a Healthcare EDW
Ensuring coverage of all six
skills skills will help any
organization get the most
value out of their EDW.
Turning data into actionable
information is what good
analytics is all about: unlocking
data to drive meaningful,
sustainable change.
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
More about this topic
4 Ways to Enable Healthcare Data Analysts to Provide Their Full Value
Russ Staheli, Technical Director
The Best Organizational Structure for Healthcare Analytics
John Wadsworth, VP of Client Technical Operations
Health Data Stewardship and Its Importance in Healthcare Analytics
John Wadsworth, VP of Client Technical Operations
3 Frequent Mistakes in Healthcare Data Analytics
John Wadsworth, VP of Client Technical Operations
Finding $5.7 Million with a Healthcare Data Warehouse
John Wadsworth, VP of Client Technical Operations
Link to original article for a more in-depth discussion.
6 Essential DataAnalyst Skills for Your Healthcare Organization
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
For more information:
© 2014 Health Catalyst
www.healthcatalyst.com
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Other Clinical Quality Improvement Resources
Click to read additional information at www.healthcatalyst.com
John Wadsworth joined Health Catalyst in September 2011 as a senior data architect.
Prior to Catalyst, he worked for Intermountain Healthcare and for ARUP Laboratories
as a data architect. John has a Master of Science degree in biomedical informatics
from the University of Utah, School of Medicine.

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6 Essential Data Analyst Skills for Your Healthcare Organization

  • 1. 6 Essential Data Analyst Skills for Your Healthcare Organization ― John Wadsworth
  • 2. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Data Analyst Skillsets Drive Success Smart healthcare groups are turning to the enterprise data warehouse (EDW) as the foundation of their analytics strategy to improve their care delivery and cost. But you need more than a solid software foundation. To fully leverage the EDW investment, you need to have the right people with the right skills—strong healthcare data analyst skills.
  • 3. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Producers and Consumers of Data and Information Most healthcare workers will never directly interact with an EDW. They’ll never look for trends by querying a database, write reports or analyze data. Someone else will actually pull data from the EDW, analyze it, and then produce a report. These people are producers. And the people that receive these reports can be classified as consumers.
  • 4. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Producers and Consumers of Data and Information It’s common for health system to invest millions of dollars and multiple years into a data warehouse and still have dissatisfied consumers. If the team lacks the skills to manage and leverage an EDW, it can create real problems for a health system’s enterprise-wide analytics strategy.
  • 5. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need To support sustained outcomes improvement, there are six skills needed among staff members (either analysts or architects) tasked with analytics. 1. Structured query language 2. Export, transform, and load (ETL) 3. Data modeling 4. Data analysis 5. Business intelligence (BI) reporting 6. Telling the story of the visualizations
  • 6. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 1: Structured query language An analytics team member needs to be able to talk directly to and manipulate databases through structured query language (SQL). Highly experienced data analysts should also bring skills with these kinds of toolsets: Microsoft Access GUI Crystal Reports A business intelligence (BI) tool
  • 7. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 2: Export, transform, and load (ETL) The data expert needs to be able to perform export, transform, and load (ETL) processes. Simply put, you need to take data from one system and put it into another. In an EDW, a user pulls data from disparate systems (e.g., EHRS, finance, human resources) that don’t talk to one another. This movement of data is done through the ETL process.
  • 8. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 3: Data modeling Data modeling is a fancy way to say that you write code that models real-world processes and workflows. Consider the needs for a hospital admission process: • Patient demographic data • Insurance information • Patient clinical history • Admitting diagnosis • Attending physician • Other as-needed data
  • 9. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 4: Data analysis An analytics team member needs to be able to make sense of the data once it is in the EDW. A good analyst using complex thinking around set theory and analysis through SQL, can extract pertinent insights and drive cost and quality improvements.
  • 10. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 5: Business intelligence (BI) reporting An analytics team member needs to be able to present data in a way that is intuitive to nontechnical users. The visual representation must be simple to interpret by a lay audience. This skill separates an average analyst from a stellar one.
  • 11. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 6 Skills Healthcare Data Analysts Need 6: Telling the story of the visualizations The analytics team member must be able to effectively interpret and transmit the stories embedded in the data. BI reporting gives contextual meaning in bits and pieces, or a micro view. Telling the story means providing a logical flow that pulls together a coherent story―a big picture view.
  • 12. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Staffing Models for Skills Management Staffing in healthcare is primarily based on two models: • Generalist model • Specialist model Specialists tend to focus on their particular skillset where data architect and analysts within the generalist staffing model may support a wider range of functionality on process improvement teams.
  • 13. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Staffing Models for Skills Management The important thing is expertise across all of these skills within the team. Both generalist and specialist staffing models can work as long as: 1. The skill is covered with a high degree of expertise 2. Coordination and handoffs between technical team members are seamless.
  • 14. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Unlocking the Value of a Healthcare EDW Ensuring coverage of all six skills skills will help any organization get the most value out of their EDW. Turning data into actionable information is what good analytics is all about: unlocking data to drive meaningful, sustainable change.
  • 15. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. More about this topic 4 Ways to Enable Healthcare Data Analysts to Provide Their Full Value Russ Staheli, Technical Director The Best Organizational Structure for Healthcare Analytics John Wadsworth, VP of Client Technical Operations Health Data Stewardship and Its Importance in Healthcare Analytics John Wadsworth, VP of Client Technical Operations 3 Frequent Mistakes in Healthcare Data Analytics John Wadsworth, VP of Client Technical Operations Finding $5.7 Million with a Healthcare Data Warehouse John Wadsworth, VP of Client Technical Operations Link to original article for a more in-depth discussion. 6 Essential DataAnalyst Skills for Your Healthcare Organization
  • 16. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. For more information:
  • 17. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Other Clinical Quality Improvement Resources Click to read additional information at www.healthcatalyst.com John Wadsworth joined Health Catalyst in September 2011 as a senior data architect. Prior to Catalyst, he worked for Intermountain Healthcare and for ARUP Laboratories as a data architect. John has a Master of Science degree in biomedical informatics from the University of Utah, School of Medicine.