As access to healthcare data grows, healthcare leaders are using more data to make decisions. Executives and front-line clinicians need a decision-support tool that meets the demands of today’s increasingly data-rich environment. Healthcare dashboards once filled this niche, but no longer keep up with ever-growing data demands. Fortunately, an innovative visual reporting system, Leading Wisely™, picks up where dashboards fall short—enabling faster reporting and customized, self-service capability for comprehensive data-driven support. Leading Wisely’s key next-level features include: Customization, allowing the individual user to personally tailor measures. Proactive alerts, prompted by personalized notification settings. User friendly layout, with easy-to-read highlights that indicate if a measure if moving off course.

1. Beyond Healthcare Dashboards:
Deeper Decision Support
- Dorian DiNardo and Justyn Keck

2. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Dashboards and measures have become
commonplace in hospitals for tracking
performance. Healthcare dashboards are
indispensable, particularly in outcomes
improvement work.
Dashboards give organizations a clear
picture of how they’re performing in all
metrics, so they know which areas to target
for improvement.
These visual reporting systems establish a
single source of truth to allow relevant
users, top to bottom, to view the same data.

3. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Today, however, healthcare dashboards
are starting to fail the systems they were
built to serve. As data-driven decision
making grows the healthcare industry is
outgrowing dashboards.
Health system needs for faster, real-
time reporting and customized, self-
service functionality are driving the
development of new solutions.
Novel executive decision support
systems, such as Health Catalyst®’s
Leading Wisely™, are taking over
where dashboards fall short.

4. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
The Traditional Functions of a Healthcare Dashboard
The key visual element of a dashboard layout
is information that’s easy to understand.
It shows a variety of data:
Health system trends.
How the system is doing over a period.
Where the system stands in relation to
overall system targets.
Specific measures the system agrees to
share in a dashboard.
>
>
>
>

5. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Why Healthcare Today Needs More
than Dashboards and Static Reports
Initially, the healthcare industry touted
dashboards for their ability to provide
insights (actionable information),
not just data that users still need
to interpret.
As health systems’ capacity to manage
data grows, however, organizations
need more efficient and agile tools to
leverage the wealth of information.

6. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Why Healthcare Today Needs More
than Dashboards and Static Reports
In today’s healthcare environment, traditional
dashboards can hinder the performance they’re
designed to boost, because:
• Dashboards are time consuming
• Dashboard data can have too
much variation
• Dashboards are not self-service

7. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Dashboards are time consuming
In most third-party dashboards, someone in
IT needs to map data from the data source
(e.g., the EHR) to the dashboard.
This requires an additional step and
additional support from various full-time
equivalent contributors along the way, and
adds time and variability to the request.

8. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Dashboard data can have too much variation
Dashboards can present different and
conflicting data from reports, leading
time, or numbers on separate reports
for the same measure.
Dashboards may lack the standardization
needed for swift interventions.

9. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Dashboards are not self-service
The person who builds the dashboard,
usually IT, may create it specifically for
one group or individual.
Another user or group may be unable
to customize it to their needs, creating
a proliferation of dashboards in an
organization.
A more effective solution provides
customizable measures for any user.

10. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
It’s Time for Innovative Healthcare Decision Support
Today, following a single KPI trend requires a
healthcare leader to analyze hundreds of reports.
That executive needs an efficient, self-service
tool to leverage the information they need, when
they need it, in a form they can use (actionable
insights versus cumbersome data).
Leading Wisely answers this need with an
innovative approach to decision support
that brings users more targeted insights
and efficiency than dashboards.

11. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
It’s Time for Innovative Healthcare Decision Support
Several features distinguish Leading Wisely
from a healthcare dashboard:
Customizable Personalized Alerts User Friendly
The individual user
can uniquely tailor
measures.
Personalized visually
pleasing notifications
if a selected measure
is getting notably off
track.
Easy-to-read high-
lights to indicate if
select measures are
moving in the right
or wrong direction.

12. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Leading Wisely’s user-friendly format

13. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
It’s Time for Innovative Healthcare Decision Support
Unlike standard industry dashboards or static
reports, Leading Wisely turns health systems’
data into insights.
Highly recognizable insights give healthcare
leaders the foresight to deal with unexpected
challenges, thanks to proactive text and/or
email alerts and on-screen notifications,
which the user sets.
It’s a self-service, flexible tool that allows
leaders to set an upper or lower limit and
threshold for each measure.

14. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Three Important Strengths of Leading Wisely
Leading Wisely adds three key strength to
healthcare decision making:
1. Turns Data into Insights
2. Improves Access to Data
3. Is Truly Self Service

15. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Three Important Strengths of Leading Wisely
TURNS DATA INTO INSIGHTS
Leading Wisely turns data into insights by
leveraging the EDW to pull and measure data
faster than a healthcare dashboard.
It can do balanced measures that are important
to the user, instead of grooming through three
different reports or different dashboards and
interpreting them.
Leading Wisely puts critical data front and
center, so leaders always know, in near real
time, what’s happening in their organizations.

16. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Three Important Strengths of Leading Wisely
IMPROVES ACCESS TO DATA
Leading Wisely puts data in the hands of
more users, compared to traditional
dashboards. Leading Wisely can leverage
the disparate data—utilizing the Health
Catalyst Analytics Platform and other
sources, such as Excel or other databases.
Leading Wisely enables data access beyond
the EDW and BI teams, to clinical analysts
and process improvement specialists.

17. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Three Important Strengths of Leading Wisely
IS TRULY SELF SERVICE
Traditional dashboards of the past required
heavy integration by IT, which normally
meant a wait in the working queue.
By the time IT built the measure and it
showed up in the dashboard, it was often
incorrect or the needs had changed and
the measure was already obsolete.

18. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Three Important Strengths of Leading Wisely
IS TRULY SELF SERVICE
Leading Wisely, on the other hand, gets
the measure in front of users in mere
days or, sometimes, hours.
The user controls the goals and sets
what is meaningful to them.

19. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Leading Wisely: New Capabilities on the Horizon
Leading Wisely is an important leap forward from dashboards, with
even more capabilities on the horizon:
ADDITIONAL CHART TYPES ADVANCED FILTERS
Easier to drill down to precise insights
New charts to cover
multiple dimensions

20. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Leading Wisely: New Capabilities on the Horizon
Leading Wisely is an important leap forward from dashboards, with
even more capabilities on the horizon:
ENHANCED CONFIGURABILITY ENHANCED COLLABORATION
Note and sticky wall feature to
enhance communications
Users can drag and drop information
anywhere they want on the screen

21. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Leading Wisely: New Capabilities on the Horizon
Leading Wisely is an important leap forward from dashboards, with
even more capabilities on the horizon:
PREDICTIVE ANALYTICS INTEGRATION ACCESS TO MORE DATA SOURCES
Integrate data from multiple sources,
ERP, EDW, Cloud, Excel, SQL
Enhanced ability to trend and
forecast directionality of a measure

22. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Leading Wisely: New Capabilities on the Horizon
Leading Wisely is an important leap forward from dashboards, with
even more capabilities on the horizon:
ENHANCED PROJECT MANAGEMENT
Improvement teams and leaders can
track progress on initiatives outside
of system measures.

23. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Beyond Healthcare Dashboards
Effective Decision Support for a Data-Rich World
As healthcare leaders increasingly rely on
data (and a lot of it) to improve patient
care, innovative decision support is a
strategic imperative.
Leading Wisely is that solution.
It’s a real-time, user-friendly, collaborative
tool that puts key performance measures
and goals in front of the user, provides a
systemwide source of truth, and facilitates
notifications, alerts, and communication.

24. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
For more information:
“This book is a fantastic piece of work”
– Robert Lindeman MD, FAAP, Chief Physician Quality Officer

25. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
More about this topic
Link to original article for a more in-depth discussion.
Beyond Healthcare Dashboards: Deeper Decision Support
Leading Wisely: Better Executive Decision Support
Paul Horstmeier, Senior VP
Self-Service Hospital Reporting Possibilities: Enabling Clinicians to Make Faster and More
Informed Decisions – Brian Eliason and Kristi Mousel
5 Reasons Healthcare Data Is Unique and Difficult to Measure
Dan LeSueur, VP of Client and Technical Operations
Healthcare Visualizations: Are You Getting the Entire Story?
Jack Thompson, Justin Gressel, and Lisa Lendway
Healthcare Dashboards: 3 Keys for Creating Effective and Insightful Executive Dashboards
Russ Staheli, Analytics, VP

26. © 2016 Health Catalyst
Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
Dorian DiNardo joined Health Catalyst in July 2013. Prior to coming to Health Catalyst, Dorian
worked for PeaceHealth as a Senior Data Warehouse Developer. Dorian has a Bachelor of
Science Degree from Oregon State University and her PMP certification.
Other Clinical Quality Improvement Resources
Click to read additional information at www.healthcatalyst.com
Justyn Keck joined Health Catalyst in June 2013 as a Data Architect. Prior to Health Catalyst,
Justyn worked for BMW Financial Services as a Reporting Specialist. Justyn Keck has a degree
in Mathematics from the University of Utah.