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Data Is The New
Strategic Asset In
M&A
Is Ripping And Replacing EHRs Really Necessary?
April 25, 2018
Tim Zoph - Client Executive and Strategist,
Impact Advisors
Dale Sanders - President of
Technology, Health Catalyst
© 2018
Health
Catalyst
• “Top performers across all industries focus first on data
integration and have a plan to do so within six months post-
merger.”
• “40% of M&A value in healthcare is directly tied to IT strategy.”
Mergers, Acquisitions, Partnerships
2
© 2018
Health
Catalyst
1. Economies of scale… more efficient through consolidation of shared
services and other infrastructure
• Combining scarce resources
2. Move into complementary markets, by geography or product
3. Reduce risk through larger populations and revenue
4. Improve an underperforming organization or asset and thus increase
revenue
Common Motives Behind M&As in Healthcare
3
© 2018
Health
Catalyst
• Your new company is not integrated until your data is integrated
• HIE’s are not sufficient for data integration… not even close
• Ripping and replacing EMRs and ERP systems with a single, common vendor is
not an affordable or timely strategy
• M&A strategy in the digital world should be more about data acquisition
than brick & mortar acquisition
Sanders’ Assertions
© 2018
Health
Catalyst
• The prevailing solution: Rip and replace
• You’ll be finished in 3-4 years, if you’re lucky, and be 74% over-schedule,
59% over-budget, and deliver 56% less value than predicted*
• In the meantime…
ERP, EHR, and Other Systems Consolidation
*McKinsey, 2012; Standish, 2013
© 2018
Health
Catalyst
Costs to Rip & Replace... Just for EHRs
These are typical numbers, as reported in the industry
• $1.5B for a very large healthcare system
• $646M for a large healthcare system
• $363M for a medium healthcare system
• $127M for a small/medium healthcare system
• 10-15% drop in productivity for 12-18 months
That’s one of dozens of application software systems in today’s healthcare systems
6
© 2018
Health
Catalyst
“Will you ever consolidate to a single EHR?”
“Oh no, I can’t imagine. We’ve looked at it a few times, but the total
costs are in the billions, and for what? Minor incremental value? We’re
using our data warehouse and building a software services layer to tie
them together until there are better options.”
--C-level at the largest for-profit health system in the U.S.
7
© 2018
Health
Catalyst
EHRs Are The Beginning, Not The End, of Digitizing Healthcare
What data do we need for research, personalized care, and community health?
And, by the way, we have barely
any data on healthy patients
© 2018
Health
Catalyst
Evolution of Healthcare IT
© 2018
Health
Catalyst
• There generally isn’t one, other than the hope of administrative
savings through IT consolidation
• The strategic value of data acquisition is still largely ignored
What’s the IT Strategy in Healthcare M&A?
10
© 2018
Health
Catalyst
IT Strategies That Drive M&A Success
• The acquirer gets its own IT house in-order, first
• Many develop a “Services Oriented Architecture” anticipating the need to be flexible and
adaptable
• IT leaders are heavily involved in the due diligence prior to acquisition
• Carefully plan post-merger integration, during due diligence, and factor those into the
overall acquisition costs
• A data integration plan within 6 months post-merger
10-15% cost savings from a successful IT integration strategy
11
© 2018
Health
Catalyst
IT Integration vs. The Technology Stack
Computing Infrastructure, e.g., severs, networks, data centers, storage
Databases and Operating Systems, e.g.
Oracle, SQL, MySQL, Hadoop, Spark, iOS, Android, Linux, Windows
Data Content
Software Applications, e.g. EHR, HR, Finance, Email, Web, etc.
The data content layer is the
only layer in the stack that can
be “peeled” away without
impacting the other layers
There is a tendency to
start here in healthcare
© 2018
Health
Catalyst
Which of these three organizational resources has been the most under
utilized to drive organizational value?
1. Data – 86% responded
2. Talent – 11% responded
3. Technology – 4% responded
Poll Question
13
© 2018
Health
Catalyst
The Window of Change in M&As . . .
• Define synergies within 12-18
months. This is a must!
• Realize value through data, talent
and technology
• Data and talent are foundational
and enduring; Technology is
transient
• Discover opportunities for business
value while avoiding risks from
technology misalignment
• Engage the C-Suite; Their
sponsorship is key
Organizational Goals Three Primary Value Drivers
14
Value
TechnologyTalent
Data
© 2018
Health
Catalyst
• Data creates a more predictive foundation for the new
healthcare system to drive better:
• Operational efficiency
• Risk assessment
• Care delivery
• Scale matters especially for PHM and precision
medicine
• Shift focus from traditional ‘brick and mortar’ to
whether you are becoming a ‘more intelligent
organization'
The Role of Data
15
Value
TechnologyTalent
Data
© 2018
Health
Catalyst
• A growing scarcity of IT and caregiver talent
• Take responsibility for developing and retaining the
next generation
• M&As are a pivotal time for choices that make lasting
impacts
• Focus on creating the best environment
• Embrace an innovative mindset
The Role of Talent
16
Value
TechnologyTalent
Data
© 2018
Health
Catalyst
• Standardize and simplify the technology portfolio
• Have a disciplined review of cost/risk/security
• Migrate data and technology to the cloud
• Use the M&A change event to accelerate pace
• Make solid business decisions
• Pivot from the incentive-driven technology mindset
The Role of Technology
17
Value
TechnologyTalent
Data
Run! Don’t Walk.
© 2018
Health
Catalyst
Join Us for the Healthcare Analytics Summit 18
Sept. 11-13, Salt Lake, Grand America Hotel
TOBY COSGROVE, MD
Former CEO and President of
Cleveland Clinic (2004-2017)
As a cardiac surgeon, he
performed more than 22,000
operations and holds 30 patents
for medical innovations.
KIM GOODSELL
the actualized ‘genomified’, quantified,
digitalized “patient of the future." Her debut
at the 2014 Future of Genomic Medicine
conference made headline news
announcing— “The patient from the future,
here today.”
DANIEL KRAFT, MD
Stanford and Harvard trained physician-
scientist, inventor, entrepreneur, and
innovator. Kraft is the Founder and Chair of
Exponential Medicine, a program that
explores convergent, rapidly developing
technologies and their potential in
biomedicine and healthcare.
BRENT JAMES, MD
Former Chief Quality Officer at
Intermountain Healthcare - known
internationally for his work in
clinical quality improvement,
patient safety, and the
infrastructure that underlies
successful improvement efforts.
PENNY WHEELER, MD
President and Chief Executive
Officer of Allina Health, and
returns a second time as one
of the most popular HAS
speakers ever.
MARC RANDOLF
Co-founder of Netflix, Marc will
share the Netflix story: how a
scrappy Silicon Valley startup
brought down Blockbuster and
the lessons that could be
applicable to healthcare.
JILL HOGGARD GREEN
PhD, RN, Chief Operating Officer – Mission
Health and President – Mission Hospital,
recently named as one of 2017 Becker’s
Healthcare list of the country’s top Women
Hospital and Health System Leaders to
Know.
ROBERT WACHTER, MD
Global Leader in Healthcare Safety,
Quality, Policy, IT; Chair of the
Department of Medicine, University of
California, San Francisco; Best-Selling
Author, “The Digital Doctor: Hope, Hype
and Harm at the Dawn of Medicine’s
Computer Age.”
More highlights
4 Digital Innovators (Keynotes)
AI Showcase (10 walkabout case studies)
Digitizing the Patient Showcase (10-12 stations)
28 Educational, Case Study, and Technical Breakouts
24 Analytics Walkabout Projects
More Networking (Introducing “Brain Date”)
CME Accreditation For Clinicians
5-Star Grand America Hotel Experience
96 Total Presentations
National Keynotes
Employer
Innovation
Scott
Schreeve
CEO, Crossover Health
Payer
Innovation
Kevin
Sears
Exec. Director, Cleveland Clinic
Biosensor
Innovation
John
Rogers
Director, Northwestern Univ.
Pricing
innovation
Gene
Thompson
Director, Health City Cayman
Islands
© 2018
Health
Catalyst
Precision medicine has profound implications for patient care and clinical outcomes, and is already beginning to impact
everyday medical practice
Wednesday, May 9
1:00-2:00 PM EST
Learning Objectives:
• Identify obstacles that impede the implementation of precision medicine in clinical practice
• Contrast population-based medicine and precision medicine
• Demonstrate the real world benefits of precision medicine in today's healthcare setting
Realizing the Promise of Precision Medicine
19
ERIC JUST
SVP, Health Catalyst
Eric is a Senior Vice President for Product
Development at Health Catalyst. His team is
responsible for a broad portfolio of applications
including a patient registry platform, patient
safety decision support, and incorporating new
technologies like machine learning and natural
language processing.
DR. HALAMKA, MD, MS
CIO, Beth Israel Deaconess Medical Center
Dr. Halamka is a Professor of Medicine at
Harvard Medical School, Chairman of the New
England Healthcare Exchange Network
(NEHEN), co-Chair of the national HIT Standards
Committee, co-Chair of the Massachusetts HIT
Advisory Committee and a practicing Emergency
Physician..
Thank You!

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Data Is the New Strategic Asset in M&As: Is Ripping and Replacing EHRs Really Necessary?

  • 1. Data Is The New Strategic Asset In M&A Is Ripping And Replacing EHRs Really Necessary? April 25, 2018 Tim Zoph - Client Executive and Strategist, Impact Advisors Dale Sanders - President of Technology, Health Catalyst
  • 2. © 2018 Health Catalyst • “Top performers across all industries focus first on data integration and have a plan to do so within six months post- merger.” • “40% of M&A value in healthcare is directly tied to IT strategy.” Mergers, Acquisitions, Partnerships 2
  • 3. © 2018 Health Catalyst 1. Economies of scale… more efficient through consolidation of shared services and other infrastructure • Combining scarce resources 2. Move into complementary markets, by geography or product 3. Reduce risk through larger populations and revenue 4. Improve an underperforming organization or asset and thus increase revenue Common Motives Behind M&As in Healthcare 3
  • 4. © 2018 Health Catalyst • Your new company is not integrated until your data is integrated • HIE’s are not sufficient for data integration… not even close • Ripping and replacing EMRs and ERP systems with a single, common vendor is not an affordable or timely strategy • M&A strategy in the digital world should be more about data acquisition than brick & mortar acquisition Sanders’ Assertions
  • 5. © 2018 Health Catalyst • The prevailing solution: Rip and replace • You’ll be finished in 3-4 years, if you’re lucky, and be 74% over-schedule, 59% over-budget, and deliver 56% less value than predicted* • In the meantime… ERP, EHR, and Other Systems Consolidation *McKinsey, 2012; Standish, 2013
  • 6. © 2018 Health Catalyst Costs to Rip & Replace... Just for EHRs These are typical numbers, as reported in the industry • $1.5B for a very large healthcare system • $646M for a large healthcare system • $363M for a medium healthcare system • $127M for a small/medium healthcare system • 10-15% drop in productivity for 12-18 months That’s one of dozens of application software systems in today’s healthcare systems 6
  • 7. © 2018 Health Catalyst “Will you ever consolidate to a single EHR?” “Oh no, I can’t imagine. We’ve looked at it a few times, but the total costs are in the billions, and for what? Minor incremental value? We’re using our data warehouse and building a software services layer to tie them together until there are better options.” --C-level at the largest for-profit health system in the U.S. 7
  • 8. © 2018 Health Catalyst EHRs Are The Beginning, Not The End, of Digitizing Healthcare What data do we need for research, personalized care, and community health? And, by the way, we have barely any data on healthy patients
  • 10. © 2018 Health Catalyst • There generally isn’t one, other than the hope of administrative savings through IT consolidation • The strategic value of data acquisition is still largely ignored What’s the IT Strategy in Healthcare M&A? 10
  • 11. © 2018 Health Catalyst IT Strategies That Drive M&A Success • The acquirer gets its own IT house in-order, first • Many develop a “Services Oriented Architecture” anticipating the need to be flexible and adaptable • IT leaders are heavily involved in the due diligence prior to acquisition • Carefully plan post-merger integration, during due diligence, and factor those into the overall acquisition costs • A data integration plan within 6 months post-merger 10-15% cost savings from a successful IT integration strategy 11
  • 12. © 2018 Health Catalyst IT Integration vs. The Technology Stack Computing Infrastructure, e.g., severs, networks, data centers, storage Databases and Operating Systems, e.g. Oracle, SQL, MySQL, Hadoop, Spark, iOS, Android, Linux, Windows Data Content Software Applications, e.g. EHR, HR, Finance, Email, Web, etc. The data content layer is the only layer in the stack that can be “peeled” away without impacting the other layers There is a tendency to start here in healthcare
  • 13. © 2018 Health Catalyst Which of these three organizational resources has been the most under utilized to drive organizational value? 1. Data – 86% responded 2. Talent – 11% responded 3. Technology – 4% responded Poll Question 13
  • 14. © 2018 Health Catalyst The Window of Change in M&As . . . • Define synergies within 12-18 months. This is a must! • Realize value through data, talent and technology • Data and talent are foundational and enduring; Technology is transient • Discover opportunities for business value while avoiding risks from technology misalignment • Engage the C-Suite; Their sponsorship is key Organizational Goals Three Primary Value Drivers 14 Value TechnologyTalent Data
  • 15. © 2018 Health Catalyst • Data creates a more predictive foundation for the new healthcare system to drive better: • Operational efficiency • Risk assessment • Care delivery • Scale matters especially for PHM and precision medicine • Shift focus from traditional ‘brick and mortar’ to whether you are becoming a ‘more intelligent organization' The Role of Data 15 Value TechnologyTalent Data
  • 16. © 2018 Health Catalyst • A growing scarcity of IT and caregiver talent • Take responsibility for developing and retaining the next generation • M&As are a pivotal time for choices that make lasting impacts • Focus on creating the best environment • Embrace an innovative mindset The Role of Talent 16 Value TechnologyTalent Data
  • 17. © 2018 Health Catalyst • Standardize and simplify the technology portfolio • Have a disciplined review of cost/risk/security • Migrate data and technology to the cloud • Use the M&A change event to accelerate pace • Make solid business decisions • Pivot from the incentive-driven technology mindset The Role of Technology 17 Value TechnologyTalent Data Run! Don’t Walk.
  • 18. © 2018 Health Catalyst Join Us for the Healthcare Analytics Summit 18 Sept. 11-13, Salt Lake, Grand America Hotel TOBY COSGROVE, MD Former CEO and President of Cleveland Clinic (2004-2017) As a cardiac surgeon, he performed more than 22,000 operations and holds 30 patents for medical innovations. KIM GOODSELL the actualized ‘genomified’, quantified, digitalized “patient of the future." Her debut at the 2014 Future of Genomic Medicine conference made headline news announcing— “The patient from the future, here today.” DANIEL KRAFT, MD Stanford and Harvard trained physician- scientist, inventor, entrepreneur, and innovator. Kraft is the Founder and Chair of Exponential Medicine, a program that explores convergent, rapidly developing technologies and their potential in biomedicine and healthcare. BRENT JAMES, MD Former Chief Quality Officer at Intermountain Healthcare - known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts. PENNY WHEELER, MD President and Chief Executive Officer of Allina Health, and returns a second time as one of the most popular HAS speakers ever. MARC RANDOLF Co-founder of Netflix, Marc will share the Netflix story: how a scrappy Silicon Valley startup brought down Blockbuster and the lessons that could be applicable to healthcare. JILL HOGGARD GREEN PhD, RN, Chief Operating Officer – Mission Health and President – Mission Hospital, recently named as one of 2017 Becker’s Healthcare list of the country’s top Women Hospital and Health System Leaders to Know. ROBERT WACHTER, MD Global Leader in Healthcare Safety, Quality, Policy, IT; Chair of the Department of Medicine, University of California, San Francisco; Best-Selling Author, “The Digital Doctor: Hope, Hype and Harm at the Dawn of Medicine’s Computer Age.” More highlights 4 Digital Innovators (Keynotes) AI Showcase (10 walkabout case studies) Digitizing the Patient Showcase (10-12 stations) 28 Educational, Case Study, and Technical Breakouts 24 Analytics Walkabout Projects More Networking (Introducing “Brain Date”) CME Accreditation For Clinicians 5-Star Grand America Hotel Experience 96 Total Presentations National Keynotes Employer Innovation Scott Schreeve CEO, Crossover Health Payer Innovation Kevin Sears Exec. Director, Cleveland Clinic Biosensor Innovation John Rogers Director, Northwestern Univ. Pricing innovation Gene Thompson Director, Health City Cayman Islands
  • 19. © 2018 Health Catalyst Precision medicine has profound implications for patient care and clinical outcomes, and is already beginning to impact everyday medical practice Wednesday, May 9 1:00-2:00 PM EST Learning Objectives: • Identify obstacles that impede the implementation of precision medicine in clinical practice • Contrast population-based medicine and precision medicine • Demonstrate the real world benefits of precision medicine in today's healthcare setting Realizing the Promise of Precision Medicine 19 ERIC JUST SVP, Health Catalyst Eric is a Senior Vice President for Product Development at Health Catalyst. His team is responsible for a broad portfolio of applications including a patient registry platform, patient safety decision support, and incorporating new technologies like machine learning and natural language processing. DR. HALAMKA, MD, MS CIO, Beth Israel Deaconess Medical Center Dr. Halamka is a Professor of Medicine at Harvard Medical School, Chairman of the New England Healthcare Exchange Network (NEHEN), co-Chair of the national HIT Standards Committee, co-Chair of the Massachusetts HIT Advisory Committee and a practicing Emergency Physician..

Editor's Notes

  1. I like the polygon graphic in the upper right, but there is a big long horizontal part that I would like to change to be more interesting.