The document summarizes strategies for transforming emergency care delivery through quality improvement initiatives. It discusses how overcrowding in emergency departments can negatively impact patient outcomes and experience. It recommends taking a data-driven systems approach to improve wait times, throughput, and left without being seen rates. This involves creating an analytics dashboard to provide insights, revising high-impact workflows like triage and registration, and engaging leadership and staff. The document also shares how one health system was able to significantly reduce length of stay and left without being seen rates through such efforts.