Are you on a first-time hunt for a language services provider? Or, maybe you're dissatisfied with your current language services vendor and you're exploring other options? No matter the circumstance, we understand that finding the right provider for your business can feel overwhelming. Alas! To take the stress out of your quest, we've outlined the quality-factors you should look for when searching for the best language services provider for your business.

1. by
®

2. Finding the right
language support
for your business can
feel overwhelming.

3. According to the U.S. Census Bureau, there are 25
million people (and growing) in the United States who
speak English "less than very well."
To effectively communicate with these individuals, it’s
crucial that your business offers language services.
0
5
10
15
20
25
30
1990 2000 2010 2013
millions
Limited English Speakers in the U.S.
Did you know?

4. But what should
you be looking
for in a provider?

5. One platform that addresses all of your language needs

6. You shouldn’t need multiple vendors or tools just to
communicate with your multilingual customers. Find a
provider that offers one, unified platform to order,
manage and track language services, including:
One platform that addresses all of your language needs
• On-demand telephone interpreting
• Video remote interpreting
• Email & chat translation
.
• Document translation
• On-site interpreting
• Transcreation & localization.

7. A provider that doesn’t keep you waiting

8. A provider that doesn’t keep you waiting
When it comes to telephone interpreting,
connect times are kind of a big deal. Find a provider
that offers super speedy connect times.
Connections-within-seconds-
not-minutes-speedy.

9. Instant connections with qualified interpreters

10. Instant connections with qualified interpreters
Qualified interpreters ensure accurate and effective
communication with your limited-English speakers.
Qualified interpreters have at least
2 years of professional interpreting experience;
are familiar with your industry specific terminology;
and are alert to cultural sensitivities.

11. 24/7 support, 365 days a year

12. Your business may not operate the traditional 9 to 5, so find a
partner that’s just as flexible. Your business needs a language
services provider that offers interpreting and translation
services around the clock.
24/7 support, 365 days a year

13. Want to know more?
Check out our handy checklist for
everything you should look for in a
language services provider.