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The Freemium Model
What is ´The Freemium Model´
really about … ? :
Free ´Premium´
´Freemium´
+ =
© HyperSynectics.com, 2014 URL: www.slideshare.net/highspirit/the-freemium-model-overview-highlights
The Freemium Model
The Freemium Model is a ... :
 Business model
 Strategy for selling & marketing services &
products
 Framework for conceptualization of products
and services
 Customer acquisition model
© HyperSynectics.com, 2014
The Freemium Model
The Freemium Model is NOT ... :
© HyperSynectics.com, 2014
 The Freemium Model is a business
model for filling your pockets … !
*** IMPORTANT - II ***
The Freemium Model is ... :
 The Freemium Model is NOT about
giving away ALL of your services for free !
*** IMPORTANT - I ***
Here it is … !
Model & graphics adapted from Ecademy Digital Coach School
- www.ecademydigitalschool.com &
´Free - The Future of a Radical Price´ by Chris Anderson
© HyperSynectics.com, 2014
Don´t
forget …
The Freemium Model
Bonus effects from using
the Freemium Model :
© HyperSynectics.com, 2014
 A clear product differentiation for both value, price & customer
engagement
 Customer segmentation according to Ability to Pay (ATP)
 Customer segmentation according to Willingness to Pay (WTP)
 Strategy for building relationships with your potential customers
 Strategy for increasing engagement with your existing, paying
customers
 Inherent possibilities for up-selling, cross-selling & down selling
 An inherent sales funnel as a basic element of the model
The Freemium Model
Pricing tables, Best Practice - Example :
© HyperSynectics.com, 2014 Pricing table retreived from: http://www.freshbooks.com/home
The Freemium Model
 Free Service :
- Free Business Needs
Assessment for applying
method xyz, when using
gizmo ABC.
 Low cost service :
- Quick, ´mini strategy´ for
applying method xyz,
when using gizmo ABC.
 Higher cost service :
- Full scale strategy for use
of method xyz, when
using gizmo ABC
 Higher cost service :
- Full scale strategy for use
of method xyz, when
using gizmo ABC
 High cost service :
- Training of employees in using
method xyz, when using
gizmo ABC
 Very high cost service :
- A) Training of executives ...
- B) Training of employees to
become certified in using
method xyz
Small Business SMAB
is selling Gizmo ABC - Example :
© HyperSynectics.com, 2014
From:
www.l8smartlight.com
The Freemium Model
The Freemium Model is
especially useful for :
 Digital-only products/services
- e.g. online training courses
 Immaterial products/services
- e.g. consulting services
 Products/services marketed via
online-marketing only
 Launch of new products/services
- both physical and immaterial
products/services
© HyperSynectics.com, 2014
The Freemium Model
What would be good
examples of freemium
offerings ? :
“Something which will be of real
value for your customer, but
only of marginal cost to you”
“Make the title attractive, the
content good and don’t forget to
include a Call to Action”
*) From: http://jeanniespiro.com/12-ways-to-attract-clients-with-your-no-cost-offer/
*)
© HyperSynectics.com, 2014
The Freemium Model
What would be good examples
of freemium offerings ?
- 12 Ideas to get you started:
1). A 2-5 page report on a relevant topic in your field
- Usually a report on hot topic
2). A checklist
3). A teleseminar of a program you once offered
4). A Video Series of “How to´s”
5). A “Top 10” Recommendations list
6). A compilation of 5 of your best blog posts
7). An audio recording/mp3 of “How to” tips
8). A workbook
9). A multi part eCourse
10). An assessment
11). A discount for one of your products
12). An mp3 or recording of you being
interviewed - send a CD to up the juicy offer
From: http://jeanniespiro.com/12-ways-to-attract-clients-with-your-no-cost-offer/
© HyperSynectics.com, 2014
The Freemium Model
When isn´t ´The Freemium Model´
working properly ... ?
 When your core service
isn´t good enough ...
 When you don´t have the
time/money available for
building the critical mass for
´premium´ customers
© HyperSynectics.com, 2014
The Freemium Model
When isn´t ´The
Freemium´ relevant ?
 When there is plenty
of customers/clients :-)
© HyperSynectics.com, 2014
Location: Shake Shack at Madison Square Park, NYC – Photo: © dann-sommer.dk, 2011
The Freemium Model
Why are customers happy about
´The Freemium Model´ - I ?
 It´s free & no strings attached
 The client is allowed to make a ´test run´, for free
- For products : Possibility for making a product
evaluation
- For personal services : Evaluation of ´chemistry´ &
working methods
 Opt-in for buying additional/subsequent/relevant
services/features on demand/as needed
© HyperSynectics.com, 2014
The Freemium Model
Getting something free feels very good !
 Zero is an emotional hot button !
Zero is a source of irrational excitement !
© HyperSynectics.com, 2014
Why are customers
happy about
´The Freemium Model´ - II ? *)
From: ´Predictably Irrational´, by Dan Ariely, 2008
The Freemium Model
More info :
 Books :
- ´Free – The Future of
A Radical Price´,
by Chris Anderson
 Useful Links :
-- http://www.pinterest.com/highspiritdk/business-the-freemium-model/
© HyperSynectics.com, 2014
The Freemium Model
 Get inspired, look at
some of the best in
their field :
Ask HyperSynectics :
- We are ready to make The Freemium Model
work for your business also :-)
 Web :
-- www.hypersynectics.com
 E-mail:
-- connect@hypersynectics.com
© HyperSynectics.com, 2014
How to make it work for your
company & your products also ?
The Freemium Model
Questions ?
© HyperSynectics.com, 2014

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´The Freemium Model´ - Overview & Highlights for Busy Business Owners

  • 1. The Freemium Model What is ´The Freemium Model´ really about … ? : Free ´Premium´ ´Freemium´ + = © HyperSynectics.com, 2014 URL: www.slideshare.net/highspirit/the-freemium-model-overview-highlights
  • 2. The Freemium Model The Freemium Model is a ... :  Business model  Strategy for selling & marketing services & products  Framework for conceptualization of products and services  Customer acquisition model © HyperSynectics.com, 2014
  • 3. The Freemium Model The Freemium Model is NOT ... : © HyperSynectics.com, 2014  The Freemium Model is a business model for filling your pockets … ! *** IMPORTANT - II *** The Freemium Model is ... :  The Freemium Model is NOT about giving away ALL of your services for free ! *** IMPORTANT - I ***
  • 4. Here it is … ! Model & graphics adapted from Ecademy Digital Coach School - www.ecademydigitalschool.com & ´Free - The Future of a Radical Price´ by Chris Anderson © HyperSynectics.com, 2014 Don´t forget …
  • 5. The Freemium Model Bonus effects from using the Freemium Model : © HyperSynectics.com, 2014  A clear product differentiation for both value, price & customer engagement  Customer segmentation according to Ability to Pay (ATP)  Customer segmentation according to Willingness to Pay (WTP)  Strategy for building relationships with your potential customers  Strategy for increasing engagement with your existing, paying customers  Inherent possibilities for up-selling, cross-selling & down selling  An inherent sales funnel as a basic element of the model
  • 6. The Freemium Model Pricing tables, Best Practice - Example : © HyperSynectics.com, 2014 Pricing table retreived from: http://www.freshbooks.com/home
  • 7. The Freemium Model  Free Service : - Free Business Needs Assessment for applying method xyz, when using gizmo ABC.  Low cost service : - Quick, ´mini strategy´ for applying method xyz, when using gizmo ABC.  Higher cost service : - Full scale strategy for use of method xyz, when using gizmo ABC  Higher cost service : - Full scale strategy for use of method xyz, when using gizmo ABC  High cost service : - Training of employees in using method xyz, when using gizmo ABC  Very high cost service : - A) Training of executives ... - B) Training of employees to become certified in using method xyz Small Business SMAB is selling Gizmo ABC - Example : © HyperSynectics.com, 2014 From: www.l8smartlight.com
  • 8. The Freemium Model The Freemium Model is especially useful for :  Digital-only products/services - e.g. online training courses  Immaterial products/services - e.g. consulting services  Products/services marketed via online-marketing only  Launch of new products/services - both physical and immaterial products/services © HyperSynectics.com, 2014
  • 9. The Freemium Model What would be good examples of freemium offerings ? : “Something which will be of real value for your customer, but only of marginal cost to you” “Make the title attractive, the content good and don’t forget to include a Call to Action” *) From: http://jeanniespiro.com/12-ways-to-attract-clients-with-your-no-cost-offer/ *) © HyperSynectics.com, 2014
  • 10. The Freemium Model What would be good examples of freemium offerings ? - 12 Ideas to get you started: 1). A 2-5 page report on a relevant topic in your field - Usually a report on hot topic 2). A checklist 3). A teleseminar of a program you once offered 4). A Video Series of “How to´s” 5). A “Top 10” Recommendations list 6). A compilation of 5 of your best blog posts 7). An audio recording/mp3 of “How to” tips 8). A workbook 9). A multi part eCourse 10). An assessment 11). A discount for one of your products 12). An mp3 or recording of you being interviewed - send a CD to up the juicy offer From: http://jeanniespiro.com/12-ways-to-attract-clients-with-your-no-cost-offer/ © HyperSynectics.com, 2014
  • 11. The Freemium Model When isn´t ´The Freemium Model´ working properly ... ?  When your core service isn´t good enough ...  When you don´t have the time/money available for building the critical mass for ´premium´ customers © HyperSynectics.com, 2014
  • 12. The Freemium Model When isn´t ´The Freemium´ relevant ?  When there is plenty of customers/clients :-) © HyperSynectics.com, 2014 Location: Shake Shack at Madison Square Park, NYC – Photo: © dann-sommer.dk, 2011
  • 13. The Freemium Model Why are customers happy about ´The Freemium Model´ - I ?  It´s free & no strings attached  The client is allowed to make a ´test run´, for free - For products : Possibility for making a product evaluation - For personal services : Evaluation of ´chemistry´ & working methods  Opt-in for buying additional/subsequent/relevant services/features on demand/as needed © HyperSynectics.com, 2014
  • 14. The Freemium Model Getting something free feels very good !  Zero is an emotional hot button ! Zero is a source of irrational excitement ! © HyperSynectics.com, 2014 Why are customers happy about ´The Freemium Model´ - II ? *) From: ´Predictably Irrational´, by Dan Ariely, 2008
  • 15. The Freemium Model More info :  Books : - ´Free – The Future of A Radical Price´, by Chris Anderson  Useful Links : -- http://www.pinterest.com/highspiritdk/business-the-freemium-model/ © HyperSynectics.com, 2014
  • 16. The Freemium Model  Get inspired, look at some of the best in their field : Ask HyperSynectics : - We are ready to make The Freemium Model work for your business also :-)  Web : -- www.hypersynectics.com  E-mail: -- connect@hypersynectics.com © HyperSynectics.com, 2014 How to make it work for your company & your products also ?
  • 17. The Freemium Model Questions ? © HyperSynectics.com, 2014