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Training on confidentiality

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Reading the Report: Over 120 UCLA Hospital Staff Saw Celebrity Health Records article, what training could you as a manager put into place to avoid this situation? How can this training on confidentiality be effective for the employees?

Published in: Healthcare
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Training on confidentiality

  1. 1. TRAINING ON CONFIDENTIALITY Marie Jeanne Embolo Abena MHA690: Health Care Capstone Instructor: Rockie McDaniel OCTOBER 17, 2015
  2. 2. INTRODUCTION  There was a direct violation of privacy in the workplace. As referenced by Wolper (2011), previous generations in healthcare didn’t have to worry about electronic medical records (EMR’s) being viewed, thus violating HIPPA confidentiality.  The California Department of Public Health along with the chief executive of the UCLA Health System must ensure that patient confidentiality is protected at all times. It is incredibly important that all healthcare organizations ensure that appropriate prescreening, background checks, and new hire training/orientation(s) take place to ensure that internal violations do not take place.  The reputation and the vitality of the organization depend on it. Legally organizations must properly train all employees to ensure they understand all policies and procedures as well as where to go and who to contact in regard to any/all organizational violations.
  3. 3. TRAINING OF EMPLOYEES In regard to properly training all healthcare employees one must utilize the following Ethical Code of Conduct and Compliance:  All new hires will attend a mandatory new hire orientation where they will complete all new hire paperwork thus being provided an extensive overview of the Ethical Code of Conduct  Employees must also understand that The Ethical Code of Conduct includes federal as well as state government regulations and policies (Pozgar, 2012)  UCLA Hospital Staff will launch a Code of Ethics team to ensure that all staff members are following both internal as well as state mandated policies.
  4. 4. TRAINING OF EMPLOYEES Cont’d  Continuous training of all staff members in any level  After each seminar/training there will be a brief exam to ensure that the Staff member(s) understood the subject matter  Staff members are encouraged to share their ideas as well as voice any concerns that they may have.  Employer’s handbook on confidentiality in every meeting and must be employer’s own file.  Use of non negotiable policies and procedures. Adhere strictly to HIPPA guidelines & Policies. Thus protecting privacy (Kongstvedt, 2007)
  5. 5. References http://voicethread.com/#home. Retrieved February 16, 2015. Kongstvedt, P.R. (2007). Essentials of managed health care (5th ed.). MA: Jones and Bartlett Publishers. ISBN: 139780763739836. Pozgar, G. D. (2012). Wolper, L.F. (2011). Health care administration: Managing organized delivery systems (5th ed.). Boston: Jones and Bartlett.
  6. 6. Thank you

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