business communication

1. BUSINESS COMMUNICATIONBUSINESS COMMUNICATION
AND LEGAL ISSUESAND LEGAL ISSUES

2. CONTENTSCONTENTS
1.Introduction
2.Defamation
3.Invasion of Privacy
4.Misrepresentation and Fraud
5.Laws Regarding Employment & Credit & Collection
6.Other Areas Of Caution in Business Communication

3. INTRODUCTION
Legal aspect refers to the selection of words used in Business
Communication so as to ensure their
conformity with the rules and regulations laid by the country’s
business law failure to which may
cause a person to be up against legal actions.

4. Defamation
It is the act of harming the reputation of another by making a
false statement to another person. The act of defamation may
be through a false written or oral statement.
There are two types of defamation-
•Slander- Oral Defamation
•Libel- Written Defamation
Defamation broadly contains two legal terms-
•Publication
•Privilege

5. (i)Publication- It means the defamatory material coming into the
knowledge of a third person other than the defamed one. Therefore, a
letter containing negative idea or a statement about a person should
be addressed to him directly :
•In a seal envelop
•Marked Private
•Such message should not be dictated or sent through fax
(ii)Privilege- A legal right to communicate defamatory material or
information in a certain situation.
• Absolute- Statement cannot be sued on as defamatory, even if it were
made maliciously.
• Qualified- Same effect as absolute, but does not protect that can be
proven to have been made with malicious intent.

6. Invasion of Privacy
•Intrusion of solitude- When individual intrude upon another
personal private affair
•Appropriation of name or likeness- When a person uses name
of other without permission

7. •Public disclosure of private facts- Dissemination of personal
information, that is not of public concern
•False light-Misleading information which put someone in
false light

8. Misrepresentation and Fraud
To give a false idea about someone or something
They can be classified as follows-
•Innocent Misrepresentation
•Fraudulent Misrepresentation
•Sales Warranties-
(i) Express Warranties
(ii)Implied Warranties
•Fraud

9. Laws regarding Employment
Indian labour law divides the industry into two
broad categories:
Factories Act, 1948
Shops & Establishment Act

10. Industrial Employment Act 1946
• Requires employers in industrial establishment to
clearly define conditions of employment.
• Orders issued deal with classification of
workers,holidays,shifts,etc.
• Workers are classified as:
(i)apprentice/trainee
(ii)Casual
(iii)Probationary

11. Credits and Collections
• Equal Credit Opportunity Act: Engagement of financial
institutions in credit extensions to all creditworthy
customers.
• Fair Credit Billing Act: Protects consumers against
unfair credit card practices.
• Fair Credit Reporting Act: Protects consumers from
erroneous information which ruin their credit rating.
• False Claims Act: Seeks to protect the federal govt. from
fraudulent claims.

12. Other area of caution in business
communication
Copyrights: Copyrights is a form of intellectual property protection
granted under law to creators of original works computer programs,
tables and compilation (including computer database which may be
expressed in words, codes)
Indian perspective.
(i) Economic Rights:
In case of literal, dramatic , musical , and artistic work; cinematographs
films and sounds recording: to perform work in public or
communication in public, to make cinematograph film or sound
recording in respect of work, and to make any translation or adaptation
of work

13. In case of computer program: author enjoy right of sell or give on hire,
or offer for sale or hire any copy
(ii) Moral right:
•Right of Paternity: Claim of authorship of work
•Right of integrity: Prevent distortion, mutilation or other alteration of
his work

14. Bibliography
Effective Business Communication by Herta A.
Murphy 7th
ed. Tata McGraw Hill
Labour Employment Laws India pdf
Google

15. Thank You