A Workshop on UX Design and Storyboarding
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These slides give an overview of UX, UX design, and storyboards.
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A Workshop on UX Design and Storyboarding
- 1. UX Design and Storyboarding A workshop about UX and how it can help us create better products.
- 2. What is User Experience Design? Why use UX Design? Activity Time! Bring it back together 1
- 3. Defining it User experience (UX)is the sum of all aspects of a product that users experience directly including its form, behavior, and content. UX also encompasses users’ broader brand experience and the response that experience evokes in them. 2 —Pabini Gabriel-Petit
- 4. ―The UX Honeycomb‖ Peter Morville, 2004 User experience goes beyond usability: 3
- 5. Defining it User experience Design (UXD) is the application of design principles, methods, cognitive psychology, and user research in the creation of all human-facing parts of interactive systems to meet user and system goals. Functionality Site Architecture Interface Design 4
- 8. Interface Design 7 High-fidelity wireframe done by Scott Jahnke
- 9. The UX Design Process 8 Storyboards Functionality / Requirements Site Architecture Interface Design Visual Design User experience research
- 10. 9
- 11. What is User Experience Design? Why use UX Design? Activity Time! Bring it back together 10
- 12. The Benefits of UX Iterative design catches problems early which can save time and money 11 Implementation Testing Design / Development Determine Requirements Traditional
- 13. The Benefits of UX Iterative design catches problems early which can save time and money 12 Determine requirements Design Get Feedback Revise Implementation Testing Design / Development Determine Requirements UX Traditional
- 14. The Benefits of UX UX methods can be cheap, fast 13
- 15. The Benefits of UX UX methods increase user satisfaction and loyalty by focusing on user goals 14
- 16. What is User Experience Design? Why use UX Design? Activity Time! Bring it back together 15
- 17. UX Storyboard A sequence of illustrations that show what the user will experience before, during, and after using a product Components: Character(s) Emotions Scene (digital or physical place) 16
- 19. Why Storyboard? The acts of drawing and seeing helps us think in different dimensions (sequence, environment interactions, etc) Visuals communicate more effectively than just words Encourage user empathy Funsies (sketching skills aren’t necessary!) 18
- 24. The problem 23 I am trying to ________ BUT ___________________. Before using the product What are the triggers?
- 25. The problem 24 I am trying to ________ BUT ___________________. Before using the product User’s goal User’s problem
- 26. The solution 25 What are the steps that need to occur for the problem to be resolved? What features of the product enable resolution and how do they affect the user?
- 27. The benefit / resolution 26 What would the user say is effective about the solution? How do the features of the product meet the user’s goals?
- 28. Activity Schedule 27 Individual sketching – 10 minutes Small group sharing – 15 minutes Large group discussion – 10 minutes Conclusion
- 29. The scenario 28 You are arranging transportation to the airport and you aren’t sure which mode of transportation is best. You use some kind of tool (website, app, etc.) to help you resolve the problem. The tool can be real or fictional Use the storyboard templates to sketch your experience step-by-step.
- 30. 29
- 31. Small Groups 30 Walkthrough each person’s storyboard. What did you want to buy? What product did you use? What problem did you encounter, and what were the steps that led to resolution? Critique the product How could the product have better addressed the problem? Pick one person to take a photo of their storyboard and send it to t2tecinfo@gmail.com
- 32. What is User Experience Design? Why use UX Design? Activity time! Bringing it back together 31
- 33. Using storyboards at T2 32 Practice empathy - utilize user research to generate user goals, user problems, and examine how T2 products meet those goals Consider broader context – why do users encounter problems and how have other products failed / succeeded Sketch, collaborate, share – creating and communication stimulates brainstorming
- 34. Questions? 33
Editor's Notes
- Run through goals for the presentation.
- UX is the sum of many different aspects of a product (when I say product, it’s not limited to software. UX principles can be applied to physical environments) UX also deals with how users feel about a brand over time, the response that evokes in them over time.
- This diagram illustrates the previous definition. This is known as the UX Honeycomb created by Peter Morville, a renowned Info Arch. These are the qualities that user’s look for when interacting with a system. You’ll notice that usability there on the left is just one facet among many that an effective system needs. Information needs to be findable – users just need to locate it. Information needs to be desirable – users have to want it.
- UX Design has its roots in many different disciplines. Suffice to say, UXD uses cognitive psychology, user research, and design principles to create everything that a user might directly interact with, including…system architecture…Explain system goals, user goals
- Related to wireframes is the functionality of a product. UXD use user research and design principles to design the features of a system.
- UXD concerns things like the site architecture. This is a site map that gives structural overview a website or an app. We can use site maps to get an idea of the different paths a user might take and the functionality they might need to accomplish their goals.`
- These are what we call wireframes. OnceUXDers understand the broader picture through the site map, they can start sketching wireframes. Wireframes are a blueprint for the final look and feel of a product. One principle of UXD is to sketch early and often. As we sketch iterate and change the designs. We start out with very sketchy wireframes and slowly add color and flair. We get feedback from developers, project managers, other ux professionals. This feedback concerns layout, grid, functionality, and the interactions on each screen
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- So this is the UX Iceberg that covers all the layers of UXD. At the top we have the surface, or the visual design, which is what the user sees in the end product, but before that…
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- Maybe less text on this slidePractice empathy - utilize user research to generate user goals, user problems, and examine how T2 products meet those goalsConsider broader context – why do users encounter problems and how have other products failed / succeededSketch, collaborate, share – creating and communication stimulates brainstorming
- Run through goals for the presentation.